Really dissatisfied. Arrived with my disabled mother and 3 suitcases, the receptionist just sat and watched us struggle without any assistance at all. The lobby,lift and room were not clean. Don't stay here
Michael
於 2019 年 9 月住了 3 晚
8/10 不錯哦
真實旅客
2019 年 9 月 10 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
the property was clean and the room was nice and big.
the location for me is good.
真實旅客
於 2019 年 8 月住了 2 晚
8/10 不錯哦
luigino,trviso
2019 年 1 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
luigino
於 2019 年 1 月住了 7 晚
8/10 不錯哦
Jonny
2018 年 1 月 31 日
喜歡:客房舒適度
不喜歡:員工素質
De dröjde 2 dagar innan dem tog bort föregående gästers handdukar. Fick påminna om dushgel å toapapper tog 1 dag till. + Skön säng å stor tv.
Jonny
於 2018 年 1 月住了 5 晚
8/10 不錯哦
JC
2017 年 7 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JC
於 2017 年 7 月住了 11 晚
2/10 很糟糕
Sari,Helsinki, Finland
2017 年 2 月 7 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
All together terrible experience...
Rooms, pool area, overall dirty hotel. Pool area bathrooms stug and smelly. All laudrys left on hall where you had to cross those to get to the pool. Payed for breakfast, 5€/person) wich one day included 2 toast without anything, other day only coffee. Also take all receipts with you.. tried to charge double. Would not recommend to anyone.
Sari
2/10 很糟糕
Patrick
2017 年 1 月 5 日
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Telefon blev stulen från rummet.
Min frus iPhone blev stulen på rummet. Vi talade med dem på hotellet men de gjorde ingenting. Jag rekommenderar INTE detta hotell.
Patrick
2/10 很糟糕
真實旅客
2016 年 11 月 9 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pire souvenir
Le lendemain de mon arrivée a l'hotel on me reclame le reglement d'une taxe d'environ 350€ pour un sejour de 28 nuit non stipulés lors de la reservation. j'ai appelé votre service clientele qui etait egalement etonné, ils devaient me rappeler pour regler le probleme mais dans l'attente et sans reponse de votre par je n'ai pas continué mon sejour a l'hotel (vous pouvez demander a l'hotel en question). 2 nuits m'ont donc couté plus de 400€ sans aucun geste commercial de votre part. Sachez que c'est donc ma derniere reservation via votre site. Merci
真實旅客
8/10 不錯哦
Dimitrije,Sydney
2015 年 8 月 10 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel
Great looking rooms, great service, would recommend this hotel
Dimitrije
6/10 一般般
真實旅客
2015 年 6 月 30 日
acceptable. good value for money.
真實旅客
6/10 一般般
真實旅客
2015 年 6 月 30 日
不喜歡:整潔度
good price. good bed. price performance is excellent.
真實旅客
8/10 不錯哦
Hien,Long an
2015 年 6 月 16 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Tot
Tuong doi ok. Gia ca hop ly
Hien
4/10 不太好
真實旅客
2015 年 5 月 14 日
不喜歡:員工素質和住宿環境和硬體
Middle of nowhere
One terrible hotel stuff can make you want to leave immediately. Her tone make you feels like you did something very very wrong.
真實旅客
6/10 一般般
Teroosa
2015 年 4 月 30 日
Ok
It was an OK stay, a bit of a walk from the Hotel to the main city but overall it was reasonable.
Teroosa
6/10 一般般
Christopher,USA
2015 年 1 月 6 日
不喜歡:整潔度和住宿環境和硬體
Good enough, but could be so much more...
SM Hotel is a nice enough budget hotel. For the price I paid it was good enough, and the location (about 5 minutes by Tuk Tuk to Patong Beach, 10 minutes to Karon Beach) was perfect.
Positives: The staff were exceptionally kind, and tried to help my wife and I out as much as they could. The pool was nice; however, like most of the hotel the pool area was cluttered and could have been nicer. The rooms were ok, again for a budget hotel.
Negatives: If the hotel cleaned better and picked up the clutter everywhere this would be a very nice hotel. The pool area and the roof deck are very dirty (the roof deck is unusable in my opinion). The rooms were dusty when I arrived, but I complained and the staff dusted for us quickly.
Again, for the price it's worth it but with just a little bit of effort it could be so much nicer.
Christopher
8/10 不錯哦
James,Broxbourne
2014 年 11 月 28 日
喜歡:整潔度和客房舒適度
Cheap and cheerful
Great if you want to be close to Patong Beach and also get some sleep at night. Clean and very reasonable for the price you pay per night.
James
4/10 不太好
Teroosa
2013 年 12 月 8 日
不喜歡:整潔度、員工素質和客房舒適度
Booo!
This place was terrible , the staff were unfriendly, the airconditioning didn't work, everyone was very unenthusiatic. The room didn't have a safe, the safe was downstairs at the front of the hotel, and a bit far to walk to where you might want to get. Not impressed.