Escape to Journeyhub Phuket Patong, an upscale haven near Bangla Road. Relax by the poolside bar or rooftop terrace, enjoy a meal at the on-site restaurant, and unwind in the garden or with dry cleaning/laundry services. Take advantage of concierge services and free self parking for a seamless stay.
Located in Patong, Mercure Phuket Patong Journeyhub is near the beach. Bangla Road and Big Buddha are notable landmarks, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Don't miss out on a visit to Phuket Aquarium. Visit our Patong travel guide
Located close to Patong Beach, Mercure Phuket Patong Journeyhub provides a poolside bar, a rooftop terrace, and a garden. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
An outdoor pool and a children's pool
Free self parking
Buffet breakfast (surcharge), a free area shuttle, and ATM/banking services
Tour/ticket assistance, luggage storage, and a front-desk safe
Room features
All 196 individually furnished rooms have comforts such as first-run movies and laptop-friendly workspaces, in addition to amenities like free WiFi and desk chairs.
Other amenities include:
Showers, free toiletries, and hair dryers
40-inch LCD TVs with digital channels and first-run movies
Wardrobes/closets, refrigerators, and electric kettles
24-hour roundtrip airport shuttle on request for a surcharge
Free area shuttle
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 400 for adults and THB 200 for children
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Things to do
24-hour gym
Children's pool
Outdoor pool
Family friendly
Children's pool
Free area shuttle
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Barbecue grill
Garden
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
8 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
40-inch LCD TV with digital channels
First-run movies
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Desk chair
Individual furnishings
Laptop workspace
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of THB 500 per pet, per night
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1000.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: THB 1000.0 per day
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately THB 400 for adults and THB 200 for children
Airport shuttle fee: THB 1000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: THB 1000 (one-way), (up to 18 years old)
Pet fee: THB 500 per pet, per night
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: THB 1000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Journey Hub Hotel Phuket Patong
Journey Hub Phuket Patong
Oakwood Hotel Journeyhub Phuket Patong
Oakwood Journeyhub Phuket Patong
Oakwood Journeyhub Phuket
Hotel Oakwood Hotel Journeyhub Phuket Patong
Patong Oakwood Hotel Journeyhub Phuket Hotel
Hotel Oakwood Hotel Journeyhub Phuket
Journey Hub Hotel Phuket
Frequently asked questions
Does Mercure Phuket Patong Journeyhub have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Mercure Phuket Patong Journeyhub?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Mercure Phuket Patong Journeyhub on 2026/4/1 start from NT$1,213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Phuket Patong Journeyhub pet-friendly?
Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of THB 500 per pet, per night.
How much is parking?
Self parking is free at this property.
What time is check-in at Mercure Phuket Patong Journeyhub?
Check-in start time: 2 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Mercure Phuket Patong Journeyhub?
Check-out is at noon. Late check-out is available for a fee (subject to availability).
Does Mercure Phuket Patong Journeyhub provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of THB 1000 per vehicle applies.
Where is Mercure Phuket Patong Journeyhub located?
Situated near the beach, this hotel is within 1 mi (2 km) of Bangla Road and Patong Beach. Karon Beach and Kamala Beach are also within 6 mi (10 km).
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Reviews
Mercure Phuket Patong Journeyhub Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Nice hotel with great roof top garden and pool. Room was perfectly cleaned every day. Staff is very kind and helpful. Shuttle to Patong beach. Great breakfast buffet.
A bit hard to find since there's only an elevator at ground level. Reception is at 8th floor.
I recommand this hotel.
Clean, security good. Location slightly off were most would want. It’s reasonable value for money. Great for shorts stays 1-3 nights max. 4 star but at the lower end. Pay a little more and you can get better 4 stars with better location and more holiday feel.
Staff friendly but can over do the niceness a little.
I would stay again but only for shorter stays.
:)
Luke
Stayed 1 night in Dec 2025
8/10 Good
Raymondstar
2025/4/24
Liked: Cleanliness, staff & service
Beautiful place to be at. Conveniently you can go to Patong beach which is in a walkable distance.. The staffs are amazing… A Must try Hotel ❤️🙏
Friendly staff, very helpful, very comfortable and rooms was immaculate. Staff helped me with luggage. Beds was very big and comfy. Pool was lovely. Restaurant is 24 hours which is amazing and the food is lovely and very well priced. Would definitely recommend a stay.
Absolutely amazing hotel and staff. We are heading back to phuket before we leave and likely will be booking journey hub again. About 15-20 minute walk from beach and close enough to night life to have fun but far away so you can have a quiet nights sleep :) let me add the rooftop pool and patio was AMAZING. Laundromat and 7/11 right next door
Perfect welcome, nice rooms, nice pool.
It's a bit removed from the beach and the nighlife area.
Patong has plenty of options to get around so it's certainly manageable.
Over all a good location friendly staff but the food is not very good it’s on the dryer side. The people on our level were slamming the doors and yelling all night as well as switching rooms and making the alarms go off and it was very irritating.
There was one cleaner who was absolutely amazing and I never got their name but they wore orange lip stick.
It was overal not a bad experience but it could of been better, I found it annoying how all the lounge chairs by the pool are broken in some way, nice to havere your water replaced daily as well as room service though and being greeted with a purple tea was very nice too
The hotel was nice and friendly, located in a good general location too! Pool was nice and refreshing, gym was pretty small and standard but still useable. Only downfall was no balcony or opening windows so the room became very damp. Especially because the bathroom fan wasn’t very strong to suction out the steam of the shower as well. Overall good for the amount of nights we stayed/price we paid
The staff were amazing and very welcoming! The rooms were a good standard followed by the restaurant and pool area. Not too far from the shops, restaurants and clubs, but a good enough distance to get quietness and peace. Overall a great 6 night stay, really makes a difference when all the staff and manager look after you! Would definitely stay again.
Please note the hotel is not on the beach, the pic
They publish a picture of a pool with a beach, the hotel is not close to the beach at all, on purpose to mislead the customers, so for me everything is really disappointing.
Very dirty rooms. Whoever is supposed to be cleaning the rooms is not doing their job.
Kelly
Stayed 5 nights in Jun 2024
8/10 Good
Tommy
2022/12/19
Liked: Cleanliness, room comfort
ok stay
Hotel was a little bit outide the buisy city centre. Staff was nice and polite.
Room was nice and decent. bed was softer than standard bed in Thiland. Did not the the breakast. Gym was small. Only a few equipment.
7/11 closeby. maybe 15 minute walk to bangla Road. Did not use the rooftop or pool area. Could ctay for 1 night again. Would not spend longer time.
We stayed one night at this hotel on April 14, 2025, as a stopover before continuing our journey to China after two weeks in Thailand. We didn’t stay in Phuket but chose this hotel solely for a one-night stay before our flight. I strongly advise against booking this hotel – it was a real disappointment.
The common areas were dirty, and the breakfast was absolutely unacceptable. Glasses and cutlery were not clean, and the food served was so unappetizing that we didn’t eat anything at all. At first glance, the rooms seemed okay, but upon closer inspection, they were also dirty. Superficially cleaned, but far from truly clean.
What’s most shocking is that the hotel claims to have four stars. How that is even possible is beyond me. The pictures presented online do not reflect reality, so don’t be fooled.
I’ve traveled a lot and stayed at many different types of hotels, but this is by far the worst experience I’ve had. Sure, it was cheap – but I’ve learned my lesson. In the future, I’d rather pay a bit more to avoid an experience like this.