Xin chao,
We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel.
We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.
Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Warming regards,
8/10 不錯哦
真實旅客
家庭旅遊
2020年1月9日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good Resort!
Good hotel facility. Great for family holidays.
真實旅客
於 2019 年 12 月住了 5 晚
VinOasis Phu Quoc 於 2020年2月29日回覆
Xin chao,
We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel.
We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.
Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Warming regards,
10/10 有夠讚
MARGARET
家庭旅遊
2020年1月2日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
適合一家大小
房間整潔舒適, 自助早餐食物選擇多, 酒店內的水上樂園孩子很喜歡, 有shuttle bus 去night market 和 Vin Pearl Land 很方便
MARGARET
於 2019 年 12 月住了 3 晚
VinOasis Phu Quoc 於 2020年2月29日回覆
Xin chao Margaret,
We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel.
We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.
Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Warming regards,
8/10 不錯哦
Sau Kin
2019年10月19日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sau Kin
於 2019 年 10 月住了 5 晚
VinOasis Phu Quoc Hotel Management 於 2019年10月29日回覆
Xin chào Kin,
Thank you very much for staying with us and for taking time rating us on Hotels.com.
We much appreciate and look forward to welcoming you back to our hotel in the soonest.
Xin chao Anonymous,
We would like to express the sincere thank you for staying with us as well as taking your valuable time to post review in details. Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward. We are looking forward to welcoming you back VinOasis Phu Quoc next time.
Best Regard,
6/10 一般般
真實旅客
2019年7月16日
真實旅客
於 2019 年 7 月住了 2 晚
Phan Viet 於 2019年7月23日回覆
Xin chao Anonymous,
We would like to express the sincere thank you for staying with us as well as taking your valuable time to post review in details.
As you know, the appreciation tend to be the strong motivation for us to enhance the service quality in the following period. Your feedback will be cascaded to the entire hotel.
We are looking forward to welcoming you back VinOasis Phu Quoc next time.
Best Regard,
10/10 有夠讚
LIN YE
2019年4月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely Nice Place for Vacation
Both for Family & Personal.
LIN YE
於 2019 年 4 月住了 3 晚
Phan Viet 於 2019年6月6日回覆
Xin chao Lin-ye,
Firstly, we would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday!
We are really appreciated reading all of your feedbacks. All of your comments will significantly motivate us to improve our service quality day by day.
We are looking forward to welcoming you soon.
Kindest,
Xin chao,
Thanks for your interested in and choosing VinOasis Phu Quoc for your destination last vacation!
Especially, thanks for spending your time to sharing your feeling after the vacation so that we can improve our service day by day. we are regret if our service was not reach your satisfaction.
We are looking forward to welcoming and serving you and your family next holiday!
Hope you doing well,
10/10 有夠讚
Sung
2024年4月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay, friendly and kind staffs. Nice restaurants, bar, and beautiful beaches.
Sung
於 2024 年 4 月住了 2 晚
Gi Dao - FOM 於 2024年4月17日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
8/10 不錯哦
Thomas
情侶出遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything is good
Thomas
於 2024 年 4 月住了 4 晚
Gi Dao - FOM 於 2024年4月16日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
THANG DANH
情侶出遊
2024年4月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is great in the services, the foods are excellent. The room is excellent. The area is close to the northern part of the island, The surrounding areas are walkable even though it is hot to do that at noon. I am glad that I choose this hotel even though I didn't know much about it in the beginning. I definitely come back and stay at this hotel
THANG DANH
於 2024 年 4 月住了 3 晚
Gi Dao - FOM 於 2024年4月16日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Jacqueline
親子旅遊
2024年3月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We cannot fault the Wyndham, we loved our stay kids club staff were fantastic!! Breakfast options were aplenty the pool and surrounds beautiful!! It’s really well priced and close to everything we struggled with not many staff knowing much English but Tung (I hope I spelt correctly) on the front of house was amazing he could not have been more helpful pointing us in the right direction everytime he is an absolute credit to the Wyndham. we would definitely recommend this place everything you need in one place.
Jacqueline
Gi Dao - FOM 於 2024年3月19日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Cleveland
家庭旅遊
2024年2月23日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Was a 5 star stay all the way around fabulous. The breakfast buffet was beyond unbelievable
Cleveland
於 2024 年 2 月住了 1 晚
Gi Dao - FOM 於 2024年2月23日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
HUY?N
2024年2月23日
喜歡:整潔度、員工素質和住宿環境和硬體
Good
HUY?N
Gi Dao - FOM 於 2024年2月23日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
gilberto
2024年2月22日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful vacation place family friendly. Customer service is great
gilberto
於 2024 年 1 月住了 5 晚
Gi Dao - FOM 於 2024年2月23日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Yoshihiko
親子旅遊
2024年2月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
とても良かった。でもディナービュッフェは微妙だった。
Yoshihiko
於 2024 年 2 月住了 3 晚
Gi Dao - FOM 於 2024年2月14日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
10/10 有夠讚
Carlos Eduardo
家庭旅遊
2024年2月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very accommodating. The room was big and clean. The pool was great and the buffet breakfast was very good.
Carlos Eduardo
於 2024 年 1 月住了 8 晚
Gi Dao - FOM 於 2024年2月8日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
8/10 不錯哦
Khuyag
2024年2月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice hotel to stay
Khuyag
於 2024 年 2 月住了 1 晚
Gi Dao - FOM 於 2024年2月9日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,
8/10 不錯哦
Peter
2024年1月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Peter
於 2024 年 1 月住了 5 晚
Gi Dao - FOM 於 2024年2月2日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Ariunzaya
家庭旅遊
2024年1月31日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Our plan was to stay 2 weeks but we extended another 2 weeks. First time in phu quoc hotel treated us like we were at home. Service of the hotel was great also staff is excellent. Especially manager Tom helped us so much his kindness was way out of league, also kid zone staffs are so kind. Also food and location were excellent. I hade a great almost 1 month of time here in Wyndham Grand hotel. Thank you so much we will be back next year.
Ariunzaya
於 2024 年 1 月住了 14 晚
Gi Dao - FOM 於 2024年2月2日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Youngseok
親子旅遊
2024年1月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
집기들이 좀 오래되긴 했지만… 전체적으로 쾌적한 숙박이었습니다..
음식이야 향신료 때문에 호불호가 있었지만 저는 괜찮았습니다… 빈원더스접근성이 너무 좋네요…
Youngseok
於 2024 年 1 月住了 4 晚
Gi Dao - FOM 於 2024年1月28日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Nasanbuyan
家庭旅遊
2024年1月25日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nasanbuyan
於 2024 年 1 月住了 17 晚
Gi Dao - FOM 於 2024年1月26日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Tsolmon
家庭旅遊
2024年1月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice place
It was amazing time
Tsolmon
於 2024 年 1 月住了 2 晚
Gi Dao - FOM 於 2024年1月24日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
KINJI
2024年1月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
遊ぶ場所が近い
KINJI
於 2024 年 1 月住了 6 晚
Gi Dao - FOM 於 2024年1月20日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
MICHAEL AND OLANREWAJU
家庭旅遊
2024年1月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent place to stay
We had an amazing time at the Wyndham. The reception staff were very friendly and very accommodating. We got extra beds in our rooms without charge. The free airport shuttle was a blessing. This is definitely the place to stay in Phu Quoc. The hotel had free shuttles to VinWorld and Gramd world. The free breakfast buffet was excellent. We would recommend the hotel anytime. Good value for money. They also did not take incidental deposit like most hotels. Thank you.
MICHAEL AND OLANREWAJU
於 2024 年 1 月住了 3 晚
Gi - Front Office Manager 於 2024年1月15日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Sean
2024年1月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great room, bad breakfast.
We booked a suite and it was fantastic. Very comfortable and a pleasure to stay in. Hotel is huge with over 1000 rooms, so large concourses. The breakfast was sub par. There were limited choices for a non Asian palate.
Sean
於 2023 年 12 月住了 5 晚
Gi - Front Office Manager 於 2024年1月9日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Chan Nghi
2024年1月7日
喜歡:整潔度、員工素質和住宿環境和硬體
Chan Nghi
於 2024 年 1 月住了 2 晚
Gi - Front Office Manager 於 2024年1月9日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
2/10 很糟糕
M.M
2024年1月6日
M.M
於 2024 年 1 月住了 2 晚
Gi Dao - FOM 於 2024年1月28日回覆
Xin chao,Warm greetings from Wyndham Grand Phu Quoc.Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward. Could you share a bit more details so that we can find a solution for your issue?Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip.We are looking forward to welcoming you back.Best Regards,
10/10 有夠讚
JooSung
家庭旅遊
2024年1月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
JooSung
於 2023 年 12 月住了 4 晚
Gi - Front Office Manager 於 2024年1月9日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Anat
2024年1月3日
Anat
於 2023 年 12 月住了 4 晚
Gi Dao - FOM 於 2024年1月24日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Kim-Uyen
2023年12月29日
喜歡:整潔度、員工素質和住宿環境和硬體
Kim-Uyen
於 2023 年 12 月住了 4 晚
Gi - Front Office Manager 於 2024年1月1日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Milan
2023年12月23日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful luxury hotel
Brand new beautiful luxury hotel - I booked Grand Suite Ocean View = truly amazing.
Walking distance to Grand World entertainment park. Great pool & nice beach.
Milan
於 2023 年 12 月住了 4 晚
Gi - Front Office Manager 於 2023年12月25日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
2/10 很糟糕
Frederik
2023年12月18日
Frederik
於 2023 年 11 月住了 2 晚
Front Office Manager 於 2023年12月20日回覆
Dear Frederik,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Wyndham Grand Phu Quoc
10/10 有夠讚
Miae
2023年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Miae
於 2023 年 11 月住了 7 晚
Gi - Front Office Manager 於 2023年12月11日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day.Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday.We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
2/10 很糟糕
Azamat
2023年11月30日
不喜歡:整潔度、員工素質和住宿環境和硬體
Different policies from Expedia and hotel. Hotel wants to book direct. Also asking extra charge.
Azamat
於 2023 年 11 月住了 4 晚
Tu Tan Phat (Mr.) 於 2023年12月13日回覆
Xin chao,Warm greetings from Wyndham Grand Phu Quoc.Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward.Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip.We have revised the system section. Therefore, if you make a new similar booking, the child surcharge will no longer arise.We hope you will consider removing this review, so we have the opportunity to have better policies for future bookings.We are looking forward to welcoming you back.Best Regards,
10/10 有夠讚
JI HUN
家庭旅遊
2023年11月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
깨끗하고 직원들 모두 친절합니다
시설, 수영장, 비치 모두 만족해요
JI HUN
於 2023 年 11 月住了 2 晚
Front Office Manager 於 2023年11月16日回覆
고객님께,저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다.감사합니다.Wyndham Grand Phu Quoc
10/10 有夠讚
dongmin,adachi-ku
情侶出遊, 團體旅遊
2023年9月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
One of the best hotel in the Phu Quoc.
dongmin
於 2023 年 8 月住了 4 晚
Wyndham Grand Phu Quoc 於 2023年9月4日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
TRAN Van
情侶出遊
2023年8月12日
喜歡:設施服務
Très bien
TRAN Van
於 2023 年 8 月住了 4 晚
Wyndham Grand Phu Quoc 於 2023年8月21日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc
10/10 有夠讚
Phi
家庭旅遊
2023年7月28日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good viewing
Phi
於 2023 年 7 月住了 3 晚
Wyndham Grand Phu Quoc 於 2023年8月8日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,
8/10 不錯哦
Tiew how
2023年7月9日
喜歡:整潔度、員工素質和住宿環境和硬體
Tiew how
於 2023 年 6 月住了 3 晚
Wyndham Grand Phu Quoc 於 2023年7月12日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,
10/10 有夠讚
jungwon
家庭旅遊
2023年5月12日
喜歡:整潔度、員工素質和住宿環境和硬體
good front desk service
jungwon
於 2023 年 5 月住了 2 晚
Tu Tan Phat (Mr.) 於 2023年5月14日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc.
10/10 有夠讚
Cuong
家庭旅遊
2023年4月30日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean, good service, good food, reasonable price.
Cuong
於 2023 年 4 月住了 1 晚
Tu Tan Phat (Mr) 於 2023年5月12日回覆
Xin chao,We would love to say many thanks to you for choosing Wyndham Grand Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,Wyndham Grand Phu Quoc.
10/10 有夠讚
Wonjin
2023年4月25日
Wonjin
於 2023 年 4 月住了 2 晚
Tu Tan Phat (Mr.) 於 2023年4月27日回覆
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,VinOasis Phu Quoc.
10/10 有夠讚
KOTOKO
2023年4月24日
KOTOKO
於 2023 年 4 月住了 2 晚
Tu Tan Phat (Mr.) 於 2023年4月27日回覆
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,VinOasis Phu Quoc.
6/10 一般般
Simon
家庭旅遊
2023年4月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We have been before so know how good there water park was. Only to find out when we arrive this has been demolished and awaiting units to be built. No mention that the park was not going to be operating at some capacity. Also to much food which was meant to be hot was served warm.
Simon
於 2023 年 4 月住了 5 晚
Tu Tan Phat (Mr.) 於 2023年4月27日回覆
Xin chao,Warm greetings from VinOasis Phu Quoc.Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward.Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip.We are looking forward to welcoming you back.Best Regards,VinOasis Phu Quoc.
6/10 一般般
YUSUKE
2023年3月20日
YUSUKE
於 2023 年 3 月住了 2 晚
VinOasis Phu Quoc 於 2023年3月28日回覆
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
6/10 一般般
Xuyen-Trang
2023年3月16日
Xuyen-Trang
於 2023 年 3 月住了 2 晚
VinOasis Phu Quoc 於 2023年3月28日回覆
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.
Xin chao,Warm greetings from VinOasis Phu Quoc.Thank you for your precious comment. We always try to improve our service and facilities day by day, therefore, your comment is a great motivation for us to keep moving forward.Moreover, please kindly accept our sincere apology for any inconvenience may cause, and we believe that you will definitely experience a better difference at our hotel in the next trip.We are looking forward to welcoming you back.Best Regards,VinOasis Phu Quoc.
8/10 不錯哦
Erynn
家庭旅遊
2023年2月19日
喜歡:整潔度和設施服務
Had an amazing time, however our room did seem very aged and the food was extremely expensive with lack of options open.
Erynn
於 2023 年 2 月住了 1 晚
VinOasis Phu Quoc 於 2023年3月5日回覆
Xin chao,We would love to say many thanks to you for choosing VinOasis Phu Quoc for your holiday and thank you for posting your feedbacks. We believe that you and your family had an amazing trip in our hotel. We are really appreciated reading all of your feedbacks. It will motivate us to improve our service quality day by day. Hopefully, we have a chance to serve you as well as let you entirely enjoy your next holiday. We are looking forward to welcoming you soon.Warming regards,VinOasis Phu Quoc.