Dear Yenming, Thank you very much for sharing your experience with us and it was our pleasure to host you and your family at our resort. I am delighted to learn that you had an overall positive stay experience with us, particularly that our colleagues have been helpful to you during the stay. Your kind words are definitely appreciated and your feedback has been shared with the team. Many thanks again and we hope to see you soon again in our hotel. Best Regards, Dang Duc Truong | General Manager Vinpearl Discovery Coastalland Phu Quoc

Dear 很棒的住宿經驗, We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience. Our property and passionate colleagues are very deserving of your praise and I will share your kind words to them. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Best regards,

Dear Wai Kin, Warm greetings from Vinpearl Discovery 2 Phu Quoc and thank you for taking time to share your experience on social media. It is our pleasure to know that you had an enjoyable time at our resort because to bring a happiness and a satisfaction to guests are our important priority. We will surely share your review with whole team so that our staff and managers are going to get more motivation to work hard and well. Many thanks again, we are at your service to provide anything you need and hope you will return again soon. Warm Regards, Pham The Nhan | General Manager Vinpearl Discovery 2 Phu Quoc

敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好， Pham The Nhan 总经理 Vinpearl Discovery 2 Phu Quoc

Dear Yuen Hon, Greetings from Vinpearl Discovery 2 Phu Quoc! I would like to thank you for taking your time to complete the review of your stay at Vinpearl. I would like to apologize for your unfortunate experience with Vinpearl Land. Our goal is to provide a cheerful and relaxing atmosphere while our guests are away from home. I hope to have another chance to welcome you back at Vinpearl Discovery 2 Phu Quoc. Best Regards, PHAM THE NHAN (Mr.) General Manager Vinpearl Discovery 2 Phu Quoc

Dear Mr. Nicole, Greetings from Vinpearl Discovery 2 Phu Quoc! Thank you so much for your kind feedback on our resort. We are very happy to learn that your stay with us has been wonderful. It is an honor to become a part of your celebrations and remain in your memories. It is great to learn that you prefer to stay at Vinpearl Discovery 2 Phu Quoc and appreciate the company philosophy. Thank you for choosing us and looking forward to welcoming you back at our resort. Best Regards, Pham The Nhan (Mr.) General Manager Vinpearl Discovery 2 Phu Quoc!

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Rest assure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear Valued Guest Giao,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest JEONGEUN,On behalf of the Management and staff of Melia Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Julie,On behalf of the Management and staff of Melia Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Regarding the inconvenience during your stay, we appreciate that you give us the feedback and it has already been shared in detail with heads of the departments involved, who have already taken the appropriate improvement actions. At our company, customer satisfaction is our utmost importance and we continually strive to provide a service that exceeds expectations. Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest HANY,On behalf of the Management and staff of Melia Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Ngoc,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Kim,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Brian,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest SEONGEUN,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc. We are really sorry for this inconvenience that happen during your stay. Our resort always try our best to make all guest having good experience. Furthermore, our resort is appreciating with your inspiring compliment and solution. We know that this is a big chance for us to improve our services.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is our utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear Our Value Guest, First of all, thank you for visiting our hotel and we sincerely apologize for any inconvenience you may have experienced during your stay about reception service. Regarding the inconvenience, we sincerely appreciate that you give us the feedback so that we can take proper action and train our staff with interaction skill to communicate better.We would like to apologize once again for the inconvenience caused as feedback from our guests is very important for us and it allows us to continue providing the high standard service which characterizes our company, Meliá Hotels International.We look forward to welcome you back in the near future and we remain at your entire disposal for anything you may need.With warm regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear Our Value Guest, First of all, thank you for visiting our hotel and we sincerely apologize for inconvenience you have experienced during your stay with our services that unfortunately led to your dissatisfaction. From the hotel side, the aspects you’ve mentioned have been addressed, and they’ve been followed up since your visit. Rest assure that all our guests’ comments are taken seriously at Meliá Vinpearl Phu Quoc in order to improve the overall guest experience.We deeply regret that your experience was tarnished by these feelings you describe. The related departments have learned about your comments and are preparing to focus on any possible improvement area and to continue offering the utmost passion for service that characterizes our company.We would like to apologize once again for the inconvenience and hope to have a chance to gain your trust in the near future.With our kind regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went very well for you especially our delicous food and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went well for you with our services and we’re able to meet your expectation in all aspects. Please rest assure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Rest assure that we will share this fantastic review with all team members for their effort.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went very well for you and we’re able to meet your expectation. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With our kindest regards,

Dear our value guest, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With my kindest regards,

Dear Our Value Guest, First of all, thank you for visiting our hotel and we sincerely apologize for inconvenience you have experienced during your stay with our cleaning service, that unfortunately led to your dissatisfaction. Regarding this inconvenience, we appreciate that you give us the feedback so that we can take immediate action to improve our services that are lacking.Once again, we would like to apologize for the inconvenience caused as feedback from our guests is very important for us and it allows us to continue improving the standard service which characterizes our company, Meliá Hotels International.We look forward to welcome you back in the near future and we remain at your entire disposal for anything you may need.With warm regards,

Dear Ms. Maria, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are happy to receive your feedback that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you regarding the shuttle bus and the villa experience. We ensure that we will share this fantastic review with all team members.At our company, customer satisfaction is of utmost importance, and we continually strive to provide a service that exceeds expectations. We look forward to welcoming you again in the near future and please contact us upon your next visit.With kindest regards,

Dear Valued Guest SangKyu,We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest HOISOO,So grateful that you have taken your valuable time to share your family's experience with us. This will be a valuable source of motivation for the daily progress of the staffs at Melia Vinpearl & thank you for trusting us.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest,So grateful that you have taken your valuable time to share your family's experience with us. This will be a valuable source of motivation for the daily progress of the staffs at Melia Vinpearl & thank you for trusting us.Once again, I would like to thank you and your family for choosing Melia Vinpearl Vinpearl Phu Quoc as your destination. Hope to see you and your family in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest YUNSUNG,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.It is fantastic to read that you keep lovely memories of your holidays in the hotel and we appreciate your kind words on our staff & our service.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Evgeniia,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are very happy to know that you had a great time at Melia Vinpearl Phu Quoc.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Our Value Guest, First of all, thank you for visiting our hotel and taking your time to share with us your experience.We sincerely apologize for any inconvenience you may have experienced during your stay with food and beverage quality and service. Regarding the inconvenience, we sincerely appreciate that you give us the feedback so that we can learn more to improve our services that are lacking.We would like to apologize once again for the inconvenience caused as feedback from our guests is very important for us and it allows us to continue providing the high standard service which characterizes our company, Meliá Hotels International.We look forward to welcome you back in the near future and we remain at your entire disposal for anything you may need.With warm regards,

Dear Mr. Kim Sunkyoung, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that I will share this fantastic review with all team members.We look forward to welcoming you again in the near future and please contact us upon your next visit.With my kindest regards,

Dear Mr. Halim, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that it all went perfectly well for you and we’re able to meet your expectation in all aspects. Credit to our great team and be sure that I will share this fantastic review with all team members.We look forward to welcoming you again in the near future and please contact us upon your next visit.With my kindest regards,

Dear Valued Guest Нyun Kyung,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Mr. Park, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation last month and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that we’re able to meet your expectation mostly in all aspects. Once again thank you and we look forward to welcoming you in the near future.With my kindest regards

Dear Mr. Park, Thank you for choosing Melia Vinpearl Phu Quoc for your vacation last month and taking your time to share with us your experience. We are pleased to know that you have in general enjoyed your stay. We are also glad to hear that we’re able to meet your expectation in all aspects. Once again thank you and we look forward to welcoming you in the near future.With my kindest regards

Dear Ms. Judie Quach,First of all, we would like to take this opportunity to thank you for your stayed with us at Melia Vinpearl Phu Quoc. We’re glad to know that overall you enjoyed your stay here in our hotel. We are however disappointed to hear about your experience of the issue with bellman and tuk tuk. For this we sincere apologize for any inconvenience caused. Rest assured we have addressed this with our transportation team to pay more attention to check the request carefully.Once again thank you and we apologize for any inconvenience caused. When your next travel plans bring you back to Phu Quoc, we hope you will once again return to Melia Vinpearl Phu Quoc. With my kindest regards

Dear Valued Guest Uiyong,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Uiyong,On behalf of the Management and staff of Melia Vinpearl Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Please do not hesitate to reach out should we be of any further help, in the meanwhile, looking forward to welcoming you back in the near future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Hyoung Jin,Xin Chao and Thank you for the lovely feedback on your experience.It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Melia Vinpearl Phu Quoc.We are really happy to have brought your family great experiences.Thank you for sharing your experience and we look forward to welcoming you back in the not so distant future.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Rachel,On behalf of the Management and staff of Melia Vinpearl Phu Quoc, we would like to thank you for sharing your family's experience.We are really happy to have brought your family great experiences.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.

Dear Valued Guest Rodrigo,Xin Chao and Thank you for the lovely feedback on your experience.It brings me great pleasure knowing that our team ensured that you enjoyed your stay with us at Melia Vinpearl Phu Quoc.We are really happy to have brought your family great experiences.I will pass on your compliments to Vyn, Hung, TY, Diep and We believe it will motivate them to develop further in the future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.With warm regards,The Hotel Management Meliá Vinpearl Phu Quoc.