旅客真實評論
4/10 不太好
Christine
2026 年 8 月 4 日
不喜歡：入住、聯絡溝通和刊登內容正確性
Here what I didn’t like as follows:
The room I received did not match the room description on Expedia.
* The front desk said they only received a reservation for two king beds, even though your Expedia confirmation showed two king beds, two twin beds, and a sofa for the two rooms.
* The staff argued with me instead of trying to resolve the issue professionally.
* Although they eventually provided another room, it wasn’t the room category i paid for because it lacked the balcony and beach view i booked.
* i paid a premium price but did not receive the accommodations you reserved.
於 2026 年 8 月住了 3 晚