2 間餐廳,供應早餐、午餐和晚餐,越南料理

富國島法米亞納 Spa 渡假村的評分

4 out of 5
富國島法米亞納 Spa 渡假村
Tran Hung Dao Street, Cua Lap, Duong To Commune, Phu Quoc, Kien Giang

評論

9.0

太棒了

10 分,有夠讚;201 則評論中有 110 則" "
8 分,不錯哦;201 則評論中有 71 則" "
6 分,一般般;201 則評論中有 13 則" "
4 分,不太好;201 則評論中有 5 則" "
2 分,很糟糕;201 則評論中有 2 則" "

8.8/10

整潔度

9.2/10

員工素質

9.2/10

設施服務

8.6/10

住宿環境和硬體

8.6/10

環保程度

評論

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 4 晚
oanh cao 於 2020年1月7日回覆
Dear Valued Guest, Thank you very much for stay and nice review for us. We send warm greetings to you and we are happy to see your return to spend your vacation again with us next year. Best Regards, Oanh Cao (Ms.) Assistant Guest Relations Manager

8/10 不錯哦

Sau Ying Carol

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
其實這間酒店和Hotel.com網站內另一間叫做法米亞納綠色別墅酒店跟本就是同一間, 它們用同一個receipt, 只不過分開了2個區域, 一個是Green Villa Zone, 另一個是Beach Zone, 真不明白Hotel.com為何要分開2間酒店來show, 搞到有點混淆. 酒店內環境非常好, 亦很寧靜, 可能並不是旺季, 所以基本上沒甚麽住客, 享用酒店設施時, 例如網球場, 泳池, 餐廳, 簡直像包場一樣, 酒店員工態度很很很友善, 每一位員工每次見面都主動微笑點頭. 酒店缺點就是Green Villa Zone那邊的廁所, 沐浴時水壓十分低, 沖涼很不爽, 但Beach Zone那邊就沒有此問題了(因為我兩邊都有住), 而酒店行出來亦只得2間bar & restaurant可吃輕食, 如想多點選擇, 便要步行大約20分鐘才會有一列食肆, 但酒店門前很容易找到的士, 坐的士去每次也只是大約港幣10元. 另酒店會給住客每張order 可免費享用1小時網球場和10支箭, 因為我分開了2個booking order, 所以就可以有2小時和20支箭了.
於 2019 年 9 月住了 2 晚
oanhcao 於 2019年9月11日回覆
Dear Sau Ying Carol, Warmest Greeting from Famiana Resort and Spa Phu Quoc! Thank you very much for your wonderful review. We're very grateful to appreciate for our service, Especially your opinion about our staff motivate us in order to continue working hard. You kind feedback with regards to the accessibility of the resort is very well noted. We are sure your points will be very useful to future readers. We are delighted to learn that you really enjoyed your time at our beautiful resort. Thanks you for Famiana Resort & Spa - it was a great pleasure having you here with us and we do hope to have the opportunity to welcome you back again sometime soon. Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

8/10 不錯哦

Mei Fong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 4 晚
oanhcao 於 2019年7月26日回覆
Dear Mei Fong, Thank you very much for your nice feedback We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

6/10 一般般

真實旅客

喜歡:員工素質
酒店服務態度很好亦可以提早check in 一到接待處亦會細心講解酒店設施 有很多遊樂設施只是沒有機會玩哈哈!但房間內的整潔一般 竟然有螞蟻 要多加留意 而且浴缸水溫不太熱 整體而言酒店水平還算好!
於 2019 年 6 月住了 1 晚
OanhCao 於 2019年6月14日回覆
Dear Valued Guest, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

Jia Huei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒
有沙灘/溫水泳池/射箭場/健身中心和SPA,適合度假。 房間床很好睡/大浴缸/有陽台,很放鬆。 早餐選擇多又美味。 最貼心的就是有機場接送!!!
Vi Dang - GRM 於 2018年5月10日回覆
Dear Jia Huei, Thank you very much for your good compliment about Famiana Resort. We hope to see you coming back in the future. Best regards, Vi Dang (Mrs)

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 3 晚
Dear Our Valued Guests, Thank you very much for taking the time writing a review. Your review has helped us a lot, it gives us strength and happiness to continue our job. Once again, thank you for your stay with us. Be assured that your next visit would be more pleasurable ones as we continuously strive to provide the most memorable and enjoyable stay for our guest. We hope to have another chance to welcome you back at our resort in the future. Best regards, Vi Dang Guest Relation Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Hotel
Environment is good. Nice Hotel. But there are some noise from a new building besides this hotel.
於 2017 年 9 月住了 4 晚
Vi Dang - Guest Relation Manager 於 2017年9月25日回覆
Thank you very much for choosing Famiana Resort & Spa as your stay during your visit in Phu Quoc and for posting your comment. We deeply apologize for any inconvenience you have experienced during your stay with us regarding the outside construction. Phu Quoc has been developing and many hotels have been growing up, not only near Famiana, but also in other areas of other resort and it is really out of our control. We are very grateful for your praise for our good environment and nice hotel which I have shared with the whole team to encourage them to keep up with the good work. Again, thank you very much for staying with us. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort in the near future. Best regards, Vi Dang (Mrs.) Guest Relations Manager Famiana Resort & Spa Phu Quoc

10/10 有夠讚

HONGLEI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
早餐品种少些,其他都很棒
於 2017 年 8 月住了 2 晚
dear HONGLEI Thank you for taking the time to write a review of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us and your give such positive feedback for all areas of the hotel. We send warm greetings to you and your family and hope that you will return back to spend your vacation again with us soon.

8/10 不錯哦

Shun Chuen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
入住四日三晚,三日都落雨。 酒店房間比想像中好,只是不夠熱水去浸浴。早餐豐富很好食。
於 2017 年 7 月住了 3 晚
Dear Shun Chuen Thank you for writing a positive review of Famiana Resort. We are glad that you have a good experience during your stay. We send warm greetings to you and your family and hope that you will return back to spend your vacation again with us soon. Thank you for staying at Famiana Resort and Spa

10/10 有夠讚

HAN-NI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The Best Service
Best service ever,all the staff in Famiana are really really nice and friendly! We immediately received a warm welcome by one of the staff,Leo,and in next 2 days during our stay Leo and all the staff taking care everything of my friend and I! By the way,the breakfast,dinner and massage are also nice! Very good experience of staying with Famiana Resort!
於 2017 年 5 月住了 2 晚
Dear HAN-NI, Thank you very much for staying with us and for taking the time to post your stunning review. We are happy to know that you had such a very good experience at Famiana resort and that you rated our service as the best; the breakfast, dinner and massage as nice; and our staff as really really nice and friendly; especially, your high praise for Mr. Leo. I have shared your comments with the entire team to encourage them to keep up with the good work. In finishing, the whole team and I eagerly await your return and are ready to welcome you back in the near future. Best regards, Dang Thi Tuong Vi (Mrs.) Guest Relations Manager

8/10 不錯哦

CHENGKUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

jeongeun

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 11 晚
GRM 於 2024年1月25日回覆
Dear jeongeun, Thank you very much for your nice review. We note all your thoughts and spread all your praise. We wish you all the best and looking forward to meeting you again at Famiana. Best Regards, Vi Dang (Ms.)Guest Relations Manager

10/10 有夠讚

TOBIYAMA

於 2023 年 8 月住了 1 晚
GRM 於 2023年10月9日回覆
Dear TOBIYAMA,Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager

10/10 有夠讚

Myron

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Absolutely STUNNING property. My stay exceeded all expectations. I highly recommend you check Famiana out for your trip!
於 2023 年 4 月住了 1 晚
VI DANG - GRM 於 2023年4月13日回覆
Dear Myron, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations ManagerFamiana Resort and Spa Phu Quoc

10/10 有夠讚

TETSUYA

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
スタッフはいつも親身に気持ちの良い対応をしてくれました。家族連れでしたが安心して利用できました。
於 2023 年 3 月住了 4 晚
VI DANG - GRM 於 2023年3月22日回覆
Dear TETSUYA , Thank you for choosing to stay with us during your visit to Phu Quoc. Famiana Team is very happy to hear that you love our resort and satisfy with the services we provided. We are delighted to know that our staff and services met your expectations and brought you an enjoyable stay. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations Manager

8/10 不錯哦

Luciano

團體旅遊
於 2023 年 1 月住了 2 晚
GRM 於 2023年2月24日回覆
Dear Luciano, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a good review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations ManagerFamiana Resort and Spa Phu Quoc

10/10 有夠讚

Kasper

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 5 晚
GRM 於 2023年2月24日回覆
Dear Kasper, Thank you very much for choosing to stay with us during your visit to Phu Quoc and for writing us a wonderful review. The whole team of Famiana wishes you all the best and we very much hope to see you returning to our resort soon.Best regards,Vi Dang (Ms.)Guest Relations ManagerFamiana Resort and Spa Phu Quoc

10/10 有夠讚

JIEUN

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
직원분들이 친절하시고 룸 컨디션도 좋아요 다만 에어컨 온도 조절이 안돼서 불편했어요 바다랑 바로 이어져 있어서 놀기 편하고 가격도 너무 저렴해요

6/10 一般般

MAKOTO

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2022 年 4 月住了 2 晚
Vi Dang - GRM 於 2022年11月14日回覆
Dear Makoto,Thank you for choosing Famiana for your stay during your holiday in Phu Quoc and for your review on Expedia.We hope to have another chance to welcome you back at our resort in the future.Best regards,Vi Dang (Ms.)Guest Relations Manager

6/10 一般般

Hang

情侶出遊, 團體旅遊
The room is spacious bur the beach was very disappointing. There was a wall then big slope then right to water edge. The beach was littered with garbage so ocean water was brown and had garbage floating. No way I want to go in to swim in that. Buffett breakfast was good.
於 2022 年 4 月住了 3 晚
GRM 於 2022年7月30日回覆
Dear Ms Hang , Thank you for your recent visit to the Famiana Resort and Spa and for taking the time to write such a thorough review. We are very happy you have appreciated our spacious room and our good breakfast. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported to according services. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa! Best regards, Vi Dang (Ms.) Guest Relations Manager

10/10 有夠讚

Francesca

於 2022 年 4 月住了 7 晚
GRM 於 2022年7月30日回覆
Dear Francesca, Thank you very much for your wonderful review. We are delighted to know that you had a perfect experience here. Hope to have more opportunities to welcome you and your family here Best Regards, Vi Dang (Ms) Guest Relations Manager

10/10 有夠讚

YONGHO

於 2021 年 11 月住了 2 晚
Vi Dang (Ms) 於 2022年4月23日回覆
Dear YONGHO, A million thanks for choosing Famiana Resort & Spa as your home in Phu Quoc Island and especially for your wonderful review for us. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Vi Dang (Ms.) Guest Relations Manager Famiana Resort and Spa Phu Quoc

8/10 不錯哦

Yves

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Ensemble prometteur...
3 nuits passées dans une villa en front de mer. Points positifs : - personnel charmant, attentif et attentionné. - le studio est très grand, très propre, et réellement en front de mer. - le cadre est très agréable. Points négatifs/à corriger : - pas de plage naturelle... un mur est actuellement en rénovation. C'est assez moche. Du coup, nous n'avons pas l'impression d'être sur une plage ! - Des constructions de toutes parts. C'est hélas le lot de cette ile, qui n'aura plus aucun charme dans très peu d'année. - Les villas en front de mer sont collées les unes aux autres. Ça manque énomément d'intimité !
於 2021 年 12 月住了 3 晚
Vi Dang (Ms) 於 2022年4月23日回覆
Dear Yves, Thank you for your visit to the Famiana Resort and Spa and taking the time to write such a thorough review. We are very happy you have appreciated the space of room and the attitute of our staff. We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported to according services. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa Best Regards, Vi Dang (Ms.) Guest Relations Manager Famiana Resort and Spa Phu Quoc

8/10 不錯哦

真實旅客

喜歡:整潔度和客房舒適度
於 2021 年 3 月住了 4 晚
Vi Dang (Ms) 於 2022年4月23日回覆
Dear Our Valued Guests, A million thanks for choosing Famiana Resort & Spa as your home in Phu Quoc Island and especially for your wonderful review for us. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Vi Dang (Ms.) Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
リピート客を把握しており、全てがスムーズで親切です。
於 2021 年 4 月住了 1 晚
Vi Dang (Ms) 於 2022年4月23日回覆
Dear Our Valued Guests, Thank you very much for taking the time writing a review on Expedia. We are very happy to hear your praise regarding to our services. It was our pleasure to serve you and your family here at Famiana Resort. Your review has helped us a lot, it gives us strength and happiness to continue our job. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Vi Dang (Ms.) Guest Relations Manager Famiana Resort and Spa Phu Quoc

6/10 一般般

The tien

商務旅客
喜歡:整潔度和客房舒適度
Cho o thoại mai,khuyên viên dep
於 2021 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
こじんまりしていて、施設は新しくないですが、静かで、部屋はコテージになっていて、寛げました!また、のんびりしに行きたいです!
於 2021 年 2 月住了 4 晚
Vi Dang (Ms) 於 2022年4月23日回覆
Dear Our Valued Guests, Thank you very much for taking the time writing a review on Expedia. We are very happy to hear your praise regarding to our services. It was our pleasure to serve you and your family here at Famiana Resort. Your review has helped us a lot, it gives us strength and happiness to continue our job. On behalf of all staff, I wish you a nice day, and hoping to serve you again at Famiana Resort. Best Regards, Vi Dang (Ms.) Guest Relations Manager Famiana Resort and Spa Phu Quoc

8/10 不錯哦

suzuki

家庭旅遊
不喜歡:客房舒適度
於 2020 年 12 月住了 2 晚
GRM 於 2021年1月7日回覆
Dear suzuki, Thank you for staying with us and for giving us a good review. We hope to have another chance to welcome you back at our resort soon in the near future. Best regards, Vi Dang Guest Relations Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Very Good
於 2020 年 9 月住了 2 晚
GRM 於 2020年11月9日回覆
Dear our valued guests, Thank you very much for your wonderful feedboack. We hope to have another chance to welcome you here in the near future. Best Regards, Vi Dang (Ms.) Guest Relations Manager

10/10 有夠讚

Dr.Vuong,Vietnam

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Outstanding service staff. They help me a lot when I need some medicine
於 2020 年 8 月住了 3 晚
GRM 於 2020年11月17日回覆
Dear Dr. Vuong, Thank your very much for your stay and nice feedback. We hope to have more chances to welcome you and your family. Wish you all the best. Best Regards, Vi Dang (Ms.) Guest Relations Manager

8/10 不錯哦

ELENA

喜歡:整潔度
Номер чистый, постель-полотенца - все хорошо. Смена белья регулярная. В ванной наполнение хорошее - шампунь, гель и т. д. Горячая вода - почти без проблем, сток отличный, то есть душ принять проблем не возникало. В комнате темно. И попить чай-кофе кроме как на балконе. В комнате негде присесть. Пляж с лежакам - норм, все устроено. Даже гамаки есть. Завтраки нормальные. Йогурты, фрукты присутствуют. Выпечка не понравилась.Там где готовят суп фо, яйца и оладьи - все на улице и сидели мухи периодически на заготовках.
於 2020 年 3 月住了 4 晚
Assistant Guest Relations Manager Famiana Resort a 於 2020年3月30日回覆
Уважаемая Елена! Мы благодарны Вам за то, что Вы выбрали наш отель для Вашего отдыха на Фукуоке . Мы всегда рады получать положительные отзывы от наших гостей, и хотим поблагодарить Вас за посещение этого сайта и за то, что Вы нашли время, чтобы поделиться впечатлениями о своем отдыхе. Только с помощью Ваших ценных замечаний, мы можем продолжать совершенствовать качество обслуживания для Вас. Будьте уверены, что ваш следующий визит будет еще более приятным, так как мы постоянно стремимся обеспечить максимально запоминающийся и уникальный отдых для нашего гостя. Мы будем рады снова приветствовать Вас в отеле Famiana Resort & Spа в самом ближайшем будущем. От имени всего персонала желаю вам хорошего дня и надеюсь снова обслужить вас в Famiana Resort. С уважением, Anastasiia (Ms)

10/10 有夠讚

真實旅客

於 2020 年 2 月住了 3 晚
Oanh Cao 於 2020年3月4日回覆
Dear Valued Guest, Thank your very much for your stay and nice feedback We hope to have more chances to welcome you and your family. Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

8/10 不錯哦

Lars Ole

家庭旅遊
喜歡:整潔度和住宿環境和硬體
Rent hotell på Phu Quac
Hotellet var rent og pent.+ for meget fin strand ved hotellet. Elles på øya var det mye søppel. Vi har feriert i Thailand i 9 år og service er noe som mangler her....På hotellet var det bilde av poolbar, noe jeg ønsket. Denne var stengt og ser ut som har vært det stengt lenge. Bassenget er ikke tilpasset barn.( for dere som trenger dette) Stille og rolig strøk, med restauranter på utsiden av hotellet.
於 2020 年 2 月住了 8 晚
Oanh Cao 於 2020年3月4日回覆
Dear Lars Ole, Thank you for your recent visit to the Famiana Resort and Spa and taking the time to write such a thorough review. We are very happy you have appreciated our services . We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported to according services. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

Nathalie

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super séjour les pieds dans l’eau!!
Choisir cet hôtel plutôt que le green villa qui est assez loin de la plage! Les serviettes sont changées tous les 2 jours ( question écologie) mais ils proposent de changer les serviettes de plages tous les jours! La plage et la piscine sont propres et le petit déjeuner est tres bon, rien de tel qu’un bon pho pour demarrer la journée !! On y retournera!
Vue de la villa
於 2020 年 2 月住了 4 晚
Vi Dang - GRM 於 2020年2月29日回覆
Dear Nathalie, Thank you for taking the time to write a good review of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us and you gave us such positive feedback for all areas of the hotel. We send warm greetings to you and look forward for your return back to spend your vacation again with us soon. Best Regards, Vi Dang (Ms.) Guest Relations Manager

10/10 有夠讚

Kandice

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
best breakfast & we didn’t want to leave
We loved this place!! Clean large lovely room and bathroom with air conditioning! Best breakfast buffet!! Super nice staff, the pool and palm tree lined beach with all the hammocks and swings and 200,000 dong massages on the beach are the best!! We ended up staying one more night and very sad to leave. They upgraded our room, very accommodating, free airport service and very helpful to plan our days. atM right outside with lots of restaurants and store right next to the resort. Take a jeep tour to the north part of the island and go the cable car water park in the south. We had no idea that’s what was down there and we had the whole park to ourselves!
於 2020 年 2 月住了 3 晚
Oanh Cao 於 2020年2月26日回覆
Dear Kandice, Thank you very much for your wonderful review. We are delighted to know that you had a perfect experience here. Hope to have more opportunities to welcome you and your family here! Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

Hallgeir

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 9 晚
Vi Dang - GRM 於 2020年2月19日回覆
Dear Hallgeir, Thank you for taking the time to give us an excellent score of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us. We send warm greetings to you and hope that you will return back to spend your vacation again with us soon. Best Regards, Vi Dang (Ms.) Guest Relations Manager

10/10 有夠讚

Rachael,Australia

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff very helpful and friendly. Great location. Beach front villa was amazing.
於 2020 年 1 月住了 5 晚
Vi Dang - GRM 於 2020年1月28日回覆
Dear Rachael, Thank you very much for your wonderful review. We are delighted to know that you had a perfect experience here. Hope to have more opportunities to welcome you here Best Regards, Vi Dang (Ms) Guest Relations Manager

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 3 晚
Vi Dang - GRM 於 2020年1月28日回覆
Dear Valued Guests, Thank you very much for your good score of your review. We hope to welcome you again at the Resort. Vi Dang (Ms.) Guest Relations Manager

10/10 有夠讚

SUYON

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
위치도 가운데라 좋아요 어딜아동하든
於 2020 年 1 月住了 2 晚
Vi Dang - GRM 於 2020年1月28日回覆
Dear SUYON, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and look forward to meet you again at Famiana. Best Regards, Vi Dang (Ms) Guest Relations Manager

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
아주 만족
수영장 두 곳 다 관리가 잘 되어있고 잔디며 나무며 꽃이며 다 관리 잘 되어있고 깨끗하고 직원들 정말 친절하고 조식 맛있고 딱히 단점이랄게 없습니다 또 푸꿕을 간다면 재방문 의사 있습니다
於 2019 年 12 月住了 3 晚
Oanh Cao 於 2020年1月4日回覆
Dear Valued Guest, Thank you for your wonderful review about Famiana. Your kind words have been passed to all department in the Hotel. We hope to have more chances to welcome you and your family. Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

ILIANA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 4 晚
oanhcao 於 2019年12月12日回覆
Dear ILIANA, Thank you very much for your stay and nice score for us. We note all your thought and spread all your praise. wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

8/10 不錯哦

JAECHUL

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
oanhcao 於 2019年12月5日回覆
Dear JAECHUL, Thank you very much for your stay and nice score for us. We hope to have more chances to welcome you and your family. Wish you all the best Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and quiet
Really nice and quiet resort. Breakfast was good and stuff was really polite. Beach is front of the resort and it was nice and clean but if you go just littele bit further the beach line there is dirt everywhere. Only minus was Minigolf it wasn't really well made. Really nice romantic hotel for couples.
於 2019 年 11 月住了 8 晚
oanhcao 於 2019年12月3日回覆
Dear Vlaued Guest, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

Peter Jansson

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 7 晚
oanhcao 於 2019年11月24日回覆
Dear Peter Jansson, Thank you very much for staying and perfect score for us, Many thanks for appreciating all of us is a great reward for the whole team and we all look forward to welcoming you again very soon! Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和設施服務
We had to go to 4 rooms to find one in which the AC was working.
於 2019 年 10 月住了 5 晚
oanhcao 於 2019年11月20日回覆
Dear Valued Guest, Thank you for your recent visit to the Famiana Resort and Spa and taking the time to write such a thorough review. We understand that all you need for a vacation is the most relaxed and peaceful space We apologize for any inconvenience cause you. Please be assured that we take your comments very serious and that we will work on all subjects in order to improve our service Once again thank you for your stay and we all look forward to welcoming you again to Famiana for your next holiday in Phu Quoc ! Wish you all the best. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Service is excellent, staff and amenities! Beach bar need an upgrade, food is good at restaurant! But breakfast is kind of limited options. We enjoyed staying at this hotel a lot!
於 2019 年 11 月住了 3 晚
oanhcao 於 2019年11月12日回覆
Dear Valued Guest, Thank you very much for your nice review. We note all your thought and spread all your praise. We wish you all the best and looking forward to meet you again at Famiana. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
朝食のビュッフェが充実していました。施設の外に出てもお店はあり、食事には困りませんでした。 ビーチのリクライニングソファがいつも取れなかったので、もう少し数があればよかったのにとは思いましたが、他にもイスはありましたので不便はありませんでした。 サービスや施設はとてもきれいでよかったです。
於 2019 年 11 月住了 2 晚
oanhcao 於 2019年11月22日回覆
Dear Valued Guest, Thank you for your recent visit to the Famiana Resort and Spa and taking the time to write such a thorough review. We are very happy you have appreciated our breakfast, services and facilities . We always do our best to make your stay with us the most enjoyable, and we were very sorry to learn that not all aspects of your stay came up to your expectations. Please, let us assure you that all your suggestions have been taken under consideration and reported to according services. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

Mika

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Super bra
Super bra & mysigt hotell, man fick hjälp med allt och dom va väldigt bra på engelska överlag. Väldigt service minded och jätte snälla och hjälpsamma. Lätt det bästa hotellet vi bott på här.
於 2019 年 10 月住了 4 晚
oanhcao 於 2019年11月1日回覆
Dear Mika , Thank you for taking the time to write a review of your stay at Famiana Resort and Spa. As a team, we are so pleased that you enjoyed your stay with us and you gave us such positive feedback for all areas of the hotel. We send warm greetings to you and hope that you will return back to spend your vacation again with us soon. Best Regards, Oanh Cao (Ms) Assistant Guest Relations Manager Famiana Resort and Spa Phu Quoc

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚
Vi Dang - GRM 於 2019年10月28日回覆
Dear Our Valued Guests, Thank you very much for staying with us and for giving us the highest score. We hope to have the pleasure of welcoming you again at Famiana Resort and Spa! Best regards, Vi Dang (Mrs.) Guest Relations Manager