十大人氣鳳凰城飯店推薦 | 鳳凰城住宿訂房限時優惠 最低 NT$2,382 起

「I was very disappointed during my stay at this hotel. When we checked in, the front desk receptionist had a very poor service attitude. It was already 11:30 pm when we arrived at the hotel, and we wanted to check in and rest immediately. However, the room arranged by the front desk was not the one I had originally booked. They assigned me to room 115, which had a bad smell and a very dirty bathroom. I said you didn't want that room, but the front desk receptionist said there were no other rooms...

「The price was great. Unfortunately, the pool was drained and in the process of being refilled and the ice maker did not work」

「grounds where in really bad condition, room smelled terrible,so bad our dogs did not want to enter the room」

「網路限制一房只能二個上網，可是我們訂的是四人入住，所以非常不方便，浴室的馬桶很髒，清潔不到位，以這種價位，不應是這種情況。」

「Fireplace in room」

「Clean room, big and fluffy pillows, spacious room and beds. Friendly and helpful staff, quiet. Great stay.」

「The mattress are needing to be replaced, which is why you stay at hotels, to sleep. The beds were not comfortable because of the depressions. We asked for a quiet room and the hotel was not close to full and they put us next to a very noisy couple, we had to call the front desk three times to see if they could doing anything. They didn’t, we will never stay there again.」

「Good morning Our room was not cleaned and our toilet backed up. We stayed for three nights.」

「good」

「Nice」

「My mother and daughter stayed for the Shakespeare festival. The staff helped me make their stay in checkin simple and easy. They loved the room. Definitely will be seeking lodging here in the future.」