室外游泳池

鳳凰城錢德勒萬豪飯店的評分

4 out of 5
鳳凰城錢德勒萬豪飯店
1600 SOUTH PRICE ROAD, Chandler, AZ

評論

9.4

好極了

10 分,有夠讚;674 則評論中有 519 則" "
8 分,不錯哦;674 則評論中有 99 則" "
6 分,一般般;674 則評論中有 24 則" "
4 分,不太好;674 則評論中有 13 則" "
2 分,很糟糕;674 則評論中有 19 則" "

9.6/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

Derek

Great staff and clean everywhere!
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月15日回覆
Derek, our team works hard to provide a welcoming and spotless environment for our guests, and we're so happy you noticed! Your kind words will be shared with everyone here at the Marriott Phoenix Chandler, and we look forward to welcoming you back soon.

10/10 有夠讚

Mohamed

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I really recommend this hotel for new guests
於 2024 年 5 月住了 7 晚
HotelMgmt 於 2024年5月15日回覆
Mohamed, we're thrilled you think so highly of our hotel! Thank you for choosing the Marriott Phoenix Chandler and recommending us to others. We can't wait to welcome you back soon!

10/10 有夠讚

brandon

喜歡:整潔度、員工素質和住宿環境和硬體
My new favorite hotel in phx
於 2024 年 5 月住了 1 晚
HotelMgmt 於 2024年5月14日回覆
Brandon, reading that we are your new go-to hotel in the area is a great compliment! Thank you so much for choosing us and sharing your five-star review. We can’t wait to host you again at the Marriott Phoenix Chandler!

10/10 有夠讚

Julian

情侶出遊
喜歡:員工素質、設施服務和住宿環境和硬體
Its nice
於 2024 年 5 月住了 2 晚
HotelMgmt 於 2024年5月14日回覆
Thank you, Julian, for your five-star review of the Marriott Phoenix Chandler! We’re delighted that you enjoyed your stay, and we hope your plans will bring you back soon!

10/10 有夠讚

Michelle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年5月11日回覆
We greatly appreciate your rating and we can't wait to welcome you back to make many more five-star memories with us!

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質和住宿環境和硬體
Great
於 2024 年 5 月住了 3 晚
Hotelmgmt 於 2024年5月11日回覆
We are grateful for your perfect rating and review, Matthew! It was a treat to have you join us at Marriott Phoenix Chandler and we hope for the honor of welcoming you back soon!

10/10 有夠讚

Michelle

寵物同遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Marriotts always have the best beds and showers! This one was amazing!
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年5月11日回覆
We aim to please and are proud that our awesome features, such as the beds and showers, provide an unparalleled hospitality experience for you, Michelle! Thanks for the compliments. Revisit Marriott Phoenix Chandler anytime!

10/10 有夠讚

Usman

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay, as always in all the Marriott properties!
於 2024 年 4 月住了 5 晚
HotelMgmt 於 2024年5月1日回覆
Your loyalty to our brand means a lot to us, Usman, and we're so glad we could exceed your expectations! Thank you for choosing the Marriott Phoenix Chandler and sharing your five-stars. We look forward to welcoming you back soon!

8/10 不錯哦

Janet

情侶出遊
喜歡:員工素質
The room was a nice size but there is no insulation in the walls between the rooms. We were woken by the sink running water in the room next to us where our bed headboard was located on the same wall.
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月30日回覆
Janet, we appreciate your review. While we're glad you liked the size of your room, we apologize for the noise disruption you encountered. Our team is committed to addressing this issue promptly to ensure a more peaceful environment for our guests. We hope you'll give us another chance to exceed your expectations on your next visit to the area.

8/10 不錯哦

Abel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月29日回覆
Thank you, Abel, for taking a moment to share your positive score! We hope you plan to join us on your next visit to the area, so we have a chance to further impress.

10/10 有夠讚

LUIS

it was good
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月25日回覆
We’re so glad you enjoyed your experience with us, Luis! It was a pleasure hosting you, and we eagerly await your return to the Marriott Phoenix Chandler.

10/10 有夠讚

Tamara

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Hotelmgmt 於 2024年4月15日回覆
Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Tamara.

10/10 有夠讚

Dave

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stayed here for my son’s basketball tournament and this property did not disappoint! Everything about it was awesome! Staff was friendly and room was nice and clean! It was conveniently located near a shopping area and freeway. We would definitely stay here again!
於 2024 年 4 月住了 2 晚
HotelMgmt 於 2024年4月16日回覆
Dave, we're delighted that your son's tournament brought you to stay with us at the Marriott Phoenix Chandler! Thank you for your kind words about our welcoming team, clean accommodations, and convenient setting. We're already looking forward to your next visit and will strive to make it another five-star experience!

10/10 有夠讚

Rosalio

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great!
於 2024 年 4 月住了 1 晚
HotelMgmt 於 2024年4月12日回覆
Rosalio, we're thrilled to hear that you had a great experience and your satisfaction is our top priority. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay soon!

10/10 有夠讚

Margaret

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent hotel with everything you would need for a great stay. We booked a club room which was on the top floor and would definitely choose this option again. The access to the M club was convenient - offering breakfast, light evening hors-d'oeuvres and all day bottled water/juice/sodas/coffee and chips/fruit/granola bars. The staff who manage the M club were hard working, clearing tables and ensuring they're clean at all times while replenishing food items promptly. I would recommend offering hot water throughout the day for us tea drinkers. There were tea bags available, but no access to hot water. Rooms don't have a microwave. Our room had two queen beds and it was a bit tight getting out of the bed closest to the window because of a chair/table/lamp combo beside it. This combo, although looking chic, was unused and in the way. Towels are thick and bed was semi-firm. Front desk staff and housekeeping were friendly and helpful. Plenty of parking on the property and unlike many hotels in Arizona, parking is free. Pool is a good size with towels available. The lounge chairs were very comfortable - not your run of the mill, plastic beach chair. You will need a car as it's in an area off the highway and not much is within walking distance, but lots of things within 5-15 min drive depending on traffic. Would stay here again when in the area.
HotelMgmt 於 2024年4月9日回覆
Margaret, thank you for your detailed and positive review! We're thrilled to hear that you had an excellent stay and appreciated the convenience of the M Club amenities. Your suggestions regarding the layout of your room and availability of hot water are appreciated, and we'll certainly take them into consideration for future enhancements. It's wonderful to hear that you found our staff friendly and appreciated our relaxing pool area and convenient setting. We look forward to your return on your next visit to the area!

10/10 有夠讚

Rudolf

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Hotelmgmt 於 2024年4月3日回覆
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Rudolf.

6/10 一般般

Jason

情侶出遊, 商務旅客
喜歡:整潔度和員工素質
The room had a musty smell, bed was uncomfortable, and the AC needed to be placed on lowest setting to keep running. For the money spent and rating it had we expected more from Marriott. Also the coffee place closed at 11 am.
於 2024 年 3 月住了 3 晚
HotelMgmt 於 2024年3月27日回覆
Jason, we want every guest to have a comfortable and relaxing stay, and we’re truly sorry to hear that your experience fell short. Our maintenance and housekeeping teams will look into your comments to ensure all our accommodations are at their best. Thank you for your feedback, and we hope for another chance to improve your impression of us.

10/10 有夠讚

Lita

喜歡:整潔度、員工素質和住宿環境和硬體
👍
於 2023 年 12 月住了 4 晚
Hotelmgmt 於 2024年3月19日回覆
We’re proud to have earned five stars on your recent visit, Lita! Thank you, and it will be our pleasure to welcome you back.

10/10 有夠讚

Hugo

家庭旅遊
喜歡:整潔度和設施服務
Excelente instalación
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月13日回覆
Hugo, we're delighted that your stay made such a positive impression! Thank you for the kind words and five-star rating. We hope you will come back and visit with us again soon at the Marriott Phoenix Chandler!

8/10 不錯哦

Lonnie

喜歡:整潔度、員工素質和住宿環境和硬體
Ice place
於 2024 年 3 月住了 1 晚
HotelMgmt 於 2024年3月13日回覆
Lonnie, we're happy to know you enjoyed your stay! Thanks very much for the high rating and positive feedback. We look forward to hosting you again soon at the Marriott Phoenix Chandler!

8/10 不錯哦

maura

於 2024 年 2 月住了 2 晚
Hotelmgmt 於 2024年3月23日回覆
Your star rating is greatly appreciated, Maura, and it will be our pleasure to welcome you back!

10/10 有夠讚

Marci

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It’s nice and comfy!!
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月21日回覆
Marci, it's wonderful to hear you had a comfortable experience at the Marriott Phoenix Chandler! We're grateful for your kind words and five-star review. Please come back to stay with us again soon!

4/10 不太好

Mike

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Just awful!! Rooms are apparently the contemporary / no furniture / storage where you just spread your stuff around the room on the floor and ledges that are meant for who-knows-what! Linens were cheapest possible as was toilet paper (at least expected that and brought own!) Decided not to get maid service once we realized they were cheaping out EVERYTHING ! Afraid staff would be so underpaid they’d not be safe / left decent tip on departure nonetheless ! Gotta be a way, Expedia, to know when rooms are unlivable !!
於 2024 年 2 月住了 3 晚
HotelMgmt 於 2024年2月16日回覆
Mike, we greatly appreciate your honest and detailed feedback. We regret our accommodations did not better suit your preferences and will share your thoughts internally. We do value our guests' safety tremendously and would never put anyone in harm's way. Also, we value our team and ensure they are taken care of as well. When reservations are made through a third party the details are not shared with us prior to guest arrival which is why room types are based on availability at check-in. We would be happy to help you plan your next trip to ensure it is seamless all around.

10/10 有夠讚

James

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2024 年 2 月住了 2 晚
Hotelmgmt 於 2024年2月13日回覆
James, it's wonderful to hear that you enjoyed your stay at the Marriott Phoenix Chandler! Thank you for your kind words and the high rating. We hope to see you again very soon!

10/10 有夠讚

Lahomah

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean
Clean and friendly staff
於 2024 年 2 月住了 1 晚
HotelMgmt 於 2024年2月8日回覆
Lahomah, thank you for the perfect rating! Knowing that you valued our clean accommodations and friendly team means a lot to us. We look forward to your next visit to the Marriott Phoenix Chandler!

10/10 有夠讚

michael

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年3月23日回覆
Thank you for your five-star rating, Michael! We hope to be your preferred property whenever your travels bring you to the area!

8/10 不錯哦

Manny

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月22日回覆
Thank you, Manny, for taking the time to rate your stay. We are delighted to know you enjoyed your overall experience at our hotel and we eagerly await your next visit.

4/10 不太好

Karen

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
I had problems notifying the hotel we were arriving late and was told it was because I booked through Orbitz. It took approximately 15 minutes to reach the hotel front desk to let them know we needed them to hold our room. Once we checked in around 10 pm, we entered our room and noticed a strong sewer smell. We asked for a new room only to find the next room smelled worse than the first one. The third room was fine and all was well. Until the next evening when we returned to the same smell. The whole floor seemed to be having some sort of smell problem. We again asked for a room change and floor change and were offered a nice room. I appreciated the staff for accommodating our request.
於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月23日回覆
Karen, we sincerely apologize for the inconvenience you faced during your stay. It’s disheartening that you had trouble reaching our team about your late arrival and that you had to change rooms several times due to an unusual odor issue. This falls far short of the experience we aim to provide our guests, and your feedback is invaluable for improvement. We appreciate your patience and are dedicated to ensuring a more seamless experience during your next visit. We look forward to hosting you again.

10/10 有夠讚

Janet

於 2024 年 1 月住了 2 晚
HotelMgmt 於 2024年1月18日回覆
Earning five stars from you has made our day, Janet! Thank you and it will be our pleasure to welcome you back.

8/10 不錯哦

Brian

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
HotelMgmt 於 2024年1月18日回覆
We appreciate your high rating. It was a pleasure serving you, and we hope to welcome you back soon, Brian!

10/10 有夠讚

Lisa

於 2024 年 1 月住了 1 晚
Hotelmgmt 於 2024年1月8日回覆
Lisa, thank you for honoring us with a perfect score! We're excited for the opportunity to welcome you back soon.

10/10 有夠讚

Jose

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean rooms, easy parking
於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2024年1月6日回覆
How delightful to read our sparkling clean accommodations and terrific features made your stay at Marriott Phoenix Chandler seamless. Thank you for sharing your positive praise, Jose. Hopefully, you can return for another wonderful getaway!

10/10 有夠讚

Penella

於 2023 年 12 月住了 3 晚
Hotelmgmt 於 2024年1月3日回覆
Penella, there is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

10/10 有夠讚

Stephanie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2024年1月3日回覆
Receiving your top score means a lot to us, Stephanie! Thank you and we hope to see you again soon.

10/10 有夠讚

Dean

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect , price was ever better
於 2023 年 12 月住了 3 晚
HotelMgmt 於 2023年12月29日回覆
Surpassing expectations is how we are known, Dean, and your fantastic review means the world to us! Thank you for honoring us with your top rating. We hope your plans bring you back soon to the Marriott Phoenix Chandler!

10/10 有夠讚

Jose

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Safe close to all major freeways and quiet
於 2023 年 12 月住了 2 晚
HotelMgmt 於 2023年12月21日回覆
Jose, it's great to hear that you enjoyed a peaceful stay and found our location convenient for your needs. All of us at the Marriott Phoenix Chandler are looking forward to welcoming you back again soon!

8/10 不錯哦

Patricia

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Bad First Impression-The rest was excellent!
The male who checked us in was rude...unpleasant...and appeared eagar to quickly check us in even though no one else was waiting. We believe his was there for the paycheck and not to represent Marriot. Bad first impression but the rest was excellent!
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月19日回覆
Patricia, thank you for taking the time to provide your feedback. We’re deeply sorry for your initial experience during check-in. It's our priority to ensure all guests feel warmly welcomed and valued, and it seems we fell short in this instance. We're glad, however, that the rest of your stay was excellent. We will address your concerns with our team to be sure our service consistently reflects our high standards in the future. We hope to have the opportunity to make a more positive impression on your next visit.

10/10 有夠讚

Hedwight

於 2023 年 12 月住了 2 晚
Hotelmgmt 於 2023年12月17日回覆
Knowing you had a wonderful stay is truly gratifying! Thank you, and we eagerly await your next visit for another five-star experience.

10/10 有夠讚

George,Lakewood

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Like that it was a centrally located, and just off of the freeway...
於 2023 年 12 月住了 3 晚
HotelMgmt 於 2023年12月19日回覆
George, we appreciate your positive remarks! It's great to know that our central location proved helpful for your stay. We're excited for the chance to host you again during your next trip to the area!

8/10 不錯哦

Christopher

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
Christmas party stay over.
Bathroom shower doors, so hard to slide. The bathroom door does not have a lock on it. I couldn’t prop the main door open. The lever did not work. But it was for one night, with friends to come over for a drink. Bathroom door not able to lock. I had to put up a sign to say knock first. They did accommodate my wishes. As far as where I wanted my room to be.
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月16日回覆
Christopher, thank you for staying with us and taking the time to share your concerns. We apologize for the issues with the bathroom facilities and will take steps to address them promptly. We're glad to hear that your room location was to your satisfaction and hope that contributed positively to your celebration. We value your feedback and would be delighted to have you stay with us again, ensuring an even more comfortable and enjoyable experience.

10/10 有夠讚

Monica

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Had a pretty excellent stay, just about everything was on point. Except..I wish I had brought my own pillow, they were too flat for my comfort. Yet, nothing worth not giving them credit for a great hotel stay otherwise. :)
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月13日回覆
Monica, we're delighted to hear that your stay was excellent overall! We appreciate your feedback about the pillows, and we're sorry to hear they didn't meet your comfort preferences. Your input is valuable to us, and we hope you'll consider staying with us again in the future. Thank you for choosing the Marriott Phoenix Chandler!

8/10 不錯哦

Marina

喜歡:整潔度、員工素質和住宿環境和硬體
Ok
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年12月5日回覆
Marina, we're glad to hear that you had a pleasant stay! If there's any way we can further enhance your future visits, please don't hesitate to let us know. We're eager to welcome you back and win you over completely!

10/10 有夠讚

John

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the room.
於 2023 年 12 月住了 2 晚
HotelMgmt 於 2023年12月5日回覆
John, it's wonderful to hear that your room surpassed expectations! Thank you for sharing your five-star review. We're excited for the opportunity to host you again soon at the Marriott Phoenix Chandler!

10/10 有夠讚

Mikayla

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We were warmly greeted at the front desk upon check in! I believe she was the manager but she had short blonde hair and was so so nice and engaging with me and my family! Felt us feel very welcome! Will definitely return!
於 2023 年 12 月住了 1 晚
Hotelmgmt 於 2023年12月5日回覆
Mikayla, we're delighted to learn about the warm reception you received during check-in! It's wonderful to hear that our team member's friendly and engaging service made such an impression on you and your family. Rest assured, we'll pass along your kind remarks to her. We're looking forward to welcoming you back on your next visit to the area!

2/10 很糟糕

Daniel

於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年12月21日回覆
Daniel, we’re sorry to hear that your stay with us was less than perfect. We hope to welcome you back in the future for an experience that more closely meets our standard of excellence.

2/10 很糟糕

Nazih

親子旅遊
喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
Our room was not cleaned, we came back late the second night and asked for new sheets and had to change them ourselves. Also the comforter has spots on it, just discusting so we asked for a clean one. I just can’t believe we covered up with it the first night and didn’t notice the spots. Never again.
於 2023 年 11 月住了 2 晚
HotelMgmt 於 2023年12月1日回覆
Nazih, thank you for taking the time to share your feedback on your recent stay with us. We are deeply sorry to hear about your experience regarding the cleanliness of your room and the issues you faced with the bedding. Please accept our sincerest apologies for these oversights and any discomfort they caused. The situation you described is not indicative of our standards, and we are taking your comments very seriously. Your experience has been shared with our housekeeping team to ensure that we improve our services and prevent such incidents from recurring. We value your comfort and satisfaction and would like to make this right and hope to have another opportunity to provide you with the high-quality experience you expect and deserve from our Brand.

8/10 不錯哦

Rick

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice ckean hotel conveniently next door to ashley castle wedding venue
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月30日回覆
Rick, it's wonderful to hear that you enjoyed the cleanliness of our property and the convenience of our location! We're grateful for your kind words and look forward to your next stay at the Marriott Phoenix Chandler.

10/10 有夠讚

Grace

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I love this hotel so much! As soon as I enter, the lobby feels elegant, cozy and clean. The staffs were friendly. The room was very clean, nice and modern. The hotel smells good and I would definitely come back to this hotel if I'm ever back in Arizona. I definitely recommend this hotel to anyone coming to Arizona.
於 2023 年 11 月住了 1 晚
HotelMgmt 於 2023年11月29日回覆
Grace, your kind words warm our hearts! We're thrilled that you had such a wonderful experience at the Marriott Phoenix Chandler, from our inviting spaces to our team’s friendly service. Your recommendation means the world to us, and we can't wait to welcome you back whenever you return to Arizona. Thank you for choosing us!

10/10 有夠讚

Ryan

於 2023 年 11 月住了 2 晚
Hotelmgmt 於 2023年12月11日回覆
There is nothing better than earning five-stars from a valued guest! Thank you, Ryan, and we hope to see you again soon.

10/10 有夠讚

Angel Francisco

於 2023 年 11 月住了 1 晚
Hotelmgmt 於 2023年11月22日回覆
It was a pleasure to serve as your home-away-from-home and we thank you for taking a moment to share your perfect score. We hope our hotel will be one you return to should your travels ever bring you back to the area.