Frytelig bråk fra Nitro bar vegg i vegg. De hadde fest til kl 04:50 den ene natten og til 03:00 den neste. Jeg klaget til baren og til htellet, men bareieren gav blaffen.
Safen på rommet var defekt, og ble ikke repararert som lovet. Døren manglet håndtak innvendig. De øverste oppbevaringsskapene var støvete og låsene helt rustne og med spindelsvev. Det var en rekke merker på de hvite veggene, og mye tyder på manglende vedlikehold etter en relativt moderne oppussing. Senga var hard, som alle andre senger i Kambodsja. Pent og rent sengetøy.
Ottar
於 2022 年 12 月住了 2 晚
2/10 很糟糕
真實旅客
商務旅客
2021年12月12日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I didn't even end up staying there. I didn't realize that they had check-in only available until 11pm. My flight landed at 10:30pm. By the time you go through all the COVID crap and the immigration line and getting your bags I realized I would not make it before 11pm. I attempted to call them numerous times and message them via the Expedia app and they completely ignored me. When I had a layover in Seoul I tried calling. They didn't speak English so they hung up on me. I contacted Expedia and asked them to cancel but said it was non-refundable. They said they would cancel for me if I wanted and I said only if I don't get charged. I want my refund. Low and behold, I did not get a refund so this hotel took my money for nothing due to their poor customer service and now Expedia cannot be bothered to issue me a refund of $48. Ridiculous. I will never use Expedia again for ANYTHING.