藩切高爾夫飯店，旅行前必看！

「Language barrier had an impact in our stay. We booked for an overnight stay unfortunately we had an event that may last hours. At 3am, I told one of the staffs that we will extend our stay (using a google translator) for few hours, and we got an OKAY. Few minutes before 12 noon (check out time) I asked the front desk to confirm about the few hours extension upto 4pm so that we can rest but the front desk said, "you need to get out." I begged to reconsider and even asked for any room but the...

「in general it is fine, but the wifi & room service has to be improved. the wifi is too weak, and after the staff clean up our room, they forgot to give us the new towel. when we called the receptionist, they kept finding the excuse and asked us to wait for tomorrow, although they gave us the new towel finally. 」

「每日醒來面對蔚藍海景，心情都會變好，酒店員工英文不錯，服務也很好，值得推薦！」

「我们去的时候拿出订单，工作人员竟然说没有我们的订单，至少花了20-30分钟才帮我们解决，我们住的是独栋小屋，周围景色很美，而且有海滩可以玩沙，但是餐厅和游泳池正在施工有点吵，但有伙伴反映厕所有蟑螂，我们说要蚊帐说了两次都没有，因为离市中心较近，走路打车还是比较方便的，但是和之后我们住的4星酒店比起来，服务只能说一般，酒店设施不错，地点不错。 The hotel is beautiful,we feel good,The staff told we that she didn't find our booking,We waitde for 30 minutes.it has noise beacuse the restaurant work construction.The bath room and bedroom has some ant and cockaches.We can eat easy to outside.」

「Communication was lacking. Sent messages that were never answered. If my wife wasn’t Vietnamese I’m not sure we would have figured anything out at all. Kept plastic on the mattresses. Lack of towels. Just did not feel visitor friendly or inviting. Far walk from beach, no view. When I booked it said it came with tickets to NovaWorld/circus land/water park but it didn’t. House and neighborhood was nice. 」