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奧爾頓大廳水療飯店的評分

3.5 out of 5
奧爾頓大廳水療飯店
The Village Orton Longueville, Peterborough, England

評論

8.6

有夠讚

10 分，有夠讚；753 則評論中有 358 則" "
8 分，不錯哦；753 則評論中有 268 則" "
6 分，一般般；753 則評論中有 74 則" "
4 分，不太好；753 則評論中有 36 則" "
2 分，很糟糕；753 則評論中有 17 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

Walter

喜歡：整潔度和住宿環境和硬體
Spacious rooms. Quiet, with good short walk areas around. Some staff service was fairly average, but others were very helpful. Good breakfast. Gym not for enthusiasts, very minimalistic. No weights for avid gym enthusiasts. Overall, but fair if looking for a quiet time and safe stay for business and some leisure as there is a spar.
於 2024 年 5 月住了 2 晚

8/10 不錯哦

Jetsdad

情侶出遊
喜歡：整潔度、員工素質和設施服務
Rooms are showing their age and could do with an update. Grounds are pleasant but our room overlooked the graveyard which wasn't ideal
於 2024 年 4 月住了 2 晚
Guest care Manager 於 2024年5月10日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards, Orton Hall Hotel & Spa

8/10 不錯哦

Peter

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Pub next door, good pool.
於 2024 年 5 月住了 1 晚
Author 於 2024年5月6日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards, Orton Hall Hotel & Spa

10/10 有夠讚

Leal

於 2024 年 4 月住了 1 晚

10/10 有夠讚

Marcia

喜歡：整潔度、員工素質和住宿環境和硬體
Very pleased with everything apart from finding our car badly smattered with bird droppings at breakfast. Reception provided me with water etc to give the car a bit of a clean. We’ll try to avoid parking under trees next time we stay!
於 2024 年 3 月住了 1 晚
Guest care Manager 於 2024年3月25日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards,Orton Hall Hotel & Spa

8/10 不錯哦

DIAN

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：設施服務
Stayed one night for a business trip. Staff were great. Beautiful building and grounds, good breakfast selection with decent coffee. The only downside was how loud and echoing the staircases and fire doors are.
於 2024 年 3 月住了 1 晚
Guest Care Manager 於 2024年3月18日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

10/10 有夠讚

christopher

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
nice location
於 2024 年 3 月住了 2 晚
Guest care Manager 於 2024年3月13日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We hope to see you at Orton Hall Hotel & Spa again soon! Kind regards,Orton Hall Hotel & Spa

6/10 一般般

Liam

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Lovely staff. Great service. Very clean, but well used. The carpets and fixtures are all well worn. Its in need of painting and decorating. The spa facilities are small for the amount of people using them. Good value for what we paid and had a nice stay. Again lovely staff.
於 2024 年 2 月住了 2 晚
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

8/10 不錯哦

Neil

於 2024 年 2 月住了 1 晚
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

2/10 很糟糕

Marta

團體旅遊, 家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
On 04/02/2024 Breakfast staff was very rude,we booked 1 family room for 3 and and one room for two,she accused my of coming back my kids twice to eat when I was waiting for them to get ready downstairs, my kids after refused to eat any food...no tea or coffee was offered....I was thinking breakfast was included in price!.....I requested nice windows view...was in cemetery, room was full of dust and mosquitos, furniture damaged, behind the bed I found receipt from 05/01/2024.for family of 3 for 2nights a had only 2 toilet rolls,on the windows I found many spiders web and dry spiders ,as a disable person I was given room upstairs, which make me difficulties to get in there.all other staff really nice and friendly,in the dinner restaurant I wasn't offered dinner table due to no space when was dinning area been busy,and wasn't clean.
於 2024 年 2 月住了 2 晚
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.we will be in contact to discuss your feedback further Kind regards,Orton Hall Hotel & Spa

10/10 有夠讚

Rebecca

於 2024 年 2 月住了 1 晚
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

2/10 很糟糕

Andreas

Guest care Manager 於 2024年3月3日回覆
Thank you for taking the time to complete the survey about your stay at Orton Hall Hotel & Spa. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.Kind regards,Orton Hall Hotel & Spa

10/10 有夠讚

Nicola

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

6/10 一般般

Lisa

於 2023 年 12 月住了 2 晚
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

6/10 一般般

Roger

情侶出遊
不喜歡：整潔度、員工素質和住宿環境和硬體
The spa is great, but the hotel is awful - tacky as only a Best Western can be, with a breakfast that was embarrassingly bad (and mostly not what we ordered).
於 2023 年 12 月住了 1 晚

2/10 很糟糕

Victoria

於 2023 年 12 月住了 2 晚

8/10 不錯哦

richard

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Richard

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Louise

於 2023 年 12 月住了 1 晚

4/10 不太好

Phil

家庭旅遊
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Won’t stay there again
Thin walls and noisy rooms. Very friendly wait staff in restaurant but extremely slow to get the food. Overall the hotel looks dirty.
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Kara

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great bed, lovely staff - noisey functions
Generally a great stay - staff were lovely and helpful. Room was clean - bed was very comfortable. My only criticisms would be that the spa is very aged looking - the steam room had backed up and black water coming up through it and there was a lot of rust - it just looked a bit shabby. There was also a lot of Christmas parties near my room which meant things were quite noisey until midnight and really drunk women sort of shouting around the place.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Geoffrey

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay at a great price.
A very pleasant and comfortable 1 night stay. Great value, lovely pool and aqua facilituies. Room was large and comfortable. Also breakfast was excellent. The setting was delightful all around the historic hall.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Mindaugas

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Je
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Susan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Classic hotel
Old classic building, a little too warm for me no air conditioning but great food, service and clean and comfortable rooms.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Guestcare Manager 於 2024年3月1日回覆
Thank you for your feedback about your stay at Orton Hall Hotel & Spa. we always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.We Hope to see you at Orton Hall Hotel & Spa again soon!Kind regards,Orton Hall Hotel & Spa

10/10 有夠讚

Steven

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Helen J

於 2023 年 12 月住了 1 晚

8/10 不錯哦

Andrew

情侶出遊
喜歡：整潔度、員工素質和設施服務
Great hotel in a fantastic location. Parking plentiful and free. Free WiFi. Warm and quiet accommodation. Very spacious room and ensuite. Staff very friendly and accommodating. If I'm being picky...The one tiny thing that let it down was the room was a bit dated and worn out. It could do with a refresh and a tiny bit of TLC. However, that's a very minor point in what was a very comfortable and easy overnight stay.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great all round experience. Staff very friendly and helpful. Hotel is very warm especially the rooms but fans provided
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Claire

於 2023 年 11 月住了 1 晚

8/10 不錯哦

Lee

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Mohamad

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚

8/10 不錯哦

Tom

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Ellie

喜歡：員工素質、住宿環境和硬體和客房舒適度
Comfortable and pleasant
A very comfortable stay at a lovely and reasonably priced, conveniently located hotel.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Samuel

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice old world hotel
This is an old world type of hotel. Staff are all friendly and everything is reasonably clean. The main reason for 4 stars is that the toilet in my room smelt like something was dead in it.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Rajesh

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚

8/10 不錯哦

Lisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We stayed in the heritage four poster room, it was warm and the bed was so comfy. Food at the ramblewood inn was delicious, was lovley to relax at the spa for a few hours too
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Melanie

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Lucie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great pool
Hotel was lovely and pool was fantastic. All staff were friendly and looked after our food requirements
於 2023 年 10 月住了 1 晚

8/10 不錯哦

Jill

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

6/10 一般般

Paul

喜歡：客房舒適度
不喜歡：整潔度
Sadly will not now consider this as wedding venue
Room was ok tho dirty cushions on bed,room very cold but staff offered mobile radiators....but in thecend not needed as radiayor fixedcwhen we came back to room. Inhouse pub was lovely,spa pool was lovely if a little tired but jacuzzi ,steam room and pool all very good Breakfast which we paid for separately was very disappointing. My wife has gluten intolerance which we stated twice and yet they gave her breakfast with hashbrowns and black pudding - both of which were not gluten free. My breakfast,though large had inedible sausages and black pudding which were both rock hard solid. For this reason we will not consider this beautiful looking but tired setting. Very reasonable value for money but very let down by lack of attention to detail on dietary requirement which could of led to serious illness and my breakfast being largely inedible..... A very big disappointment
於 2023 年 10 月住了 1 晚

8/10 不錯哦

russell

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Ander

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯哦

karen

於 2023 年 10 月住了 1 晚

10/10 有夠讚

Michael L

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was a great stay in a beautiful, quiet setting. One of our party had mobility issues and the stairs were difficult to the upper levels. Anyone with similar issues needs to be aware of this before booking.
Orton Hall from the parking area.
於 2023 年 10 月住了 2 晚

6/10 一般般

Molly

不喜歡：員工素質
The room I was initially placed in was not clean / bedding had stains, hairs in bathroom & floor not hoovered. The receptionist swiftly changed my room, to one that was satisfactory, however the bed was not a King Size as advertised. The spa is lovely. Very relaxing and great amenities. The gym however is just a tiny room with a few treadmills. So don’t be fooled. I also ordered room service several times and the consistency of portion sizes, quality of ingredients etc differed every time. I left on my last day with food poisoning - over all a bad experience.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Michael L

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay in a beautiful location. Quiet, safe, comfortable. On-site restaurant served great meals. Pleasant, friendly staff.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Neil

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay. Just beware where you park as the birds have a field day covering your car in droppings!
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Marian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had been before and it is a convenient stop on our way home from Yorkshire. Pleasant rooms and friendly staff
於 2023 年 9 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay.
Although a little run down in places it was a lovely hotel. We took the children as a surprise night away and they loved it. The family room was massive. It was very warm but they did provide a fan. The pool facilities were good but could only go for an hour and we had to book. I understand it was the holidays but when we were there it was very quiet. Breakfast was good but there were no allegens listed which made it difficult for me as i have a dairy allergy. Overall it was a lovely hotel and we would stay again.
於 2023 年 8 月住了 1 晚