搜尋彼得伯勒的飯店式公寓

「Staff very helpful」

「Staff are lovely Rooms are all recently refurbished to an extremely high standard. I have stayed a few times recently and always immaculate on arrival 」

「1) Checkin details were not provided - I had to contact Hotels.com and wait ±1hr outside in the windy street to get these. Checkin was 4pm but I couldnt get in until 90 mins later. 2) Once inside the building; Entrance hall filthy with full black bags in corner, wall staining, filthy carpets, laundry cages strewn. No-one around at all, felt very unsafe. 3) Once inside the flat, it felt like someone had just left in a rush, but I couldnt be sure until I had gone through the apartment. Spooky....

「What an apartment! I was so worried about coming here! My husband was admitted to hospital while on holiday and this was the only affordable place I could find, I thought for the price it would be a dump but how shocked was I? It was amazing, so clean and so big. It is located right in the centre and surrounded by shops and cafes. We’ve had the best stay in the worst circumstances and I would 100% recommend! Me and my son felt safe due to the locked gate then locked outside door!」

「No communication ended up in hospital messaged them no reply messaged again no reply nearly week gone now still nothing from them 」

「When something goes wrong there is no one to sort it out. We arrived Tuesday late afternoon and found our tv was not working, we told the girls cleaning the rooms the following day as we were leaving who made the comment “ that’s another one to add to the list “」

「The property was clean and tidy and couldn't be faulted. The problem was with their check in procedure. Phone a number which took nearly 20 minutes to get answered requiring repeated redialling. After getting the key to the room, it turned out the wrong key had been put in the keysafe box.....so... another phone call to their help desk, this time taking 25 minutes to eventually get answered. Once that was finally sorted out, all in all over 45 minutes, i ended up being late for my appointment...