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珀斯海亞特麗晶飯店的評分

5 out of 5
珀斯海亞特麗晶飯店
99 Adelaide Terrace, East Perth, WA

評論

8.6

有夠讚

10 分，有夠讚；1003 則評論中有 498 則" "
8 分，不錯哦；1003 則評論中有 320 則" "
6 分，一般般；1003 則評論中有 108 則" "
4 分，不太好；1003 則評論中有 49 則" "
2 分，很糟糕；1003 則評論中有 28 則" "

8.8/10

整潔度

8.8/10

員工素質

8.4/10

設施服務

8.2/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

YING YIP

於 2023 年 11 月住了 3 晚
Guest Service Officer 於 2023年11月12日回覆
Dear Ying, Thank you for taking the time in providing us ratings. We are very delighted to see your score from your recent stay with us. We look forward to seeing you again soon. Kind RegardsHyatt Regency Perth

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 8 晚
Sarah 於 2019年6月29日回覆
Thank you for your lovely feedback and we are pleased you enjoyed your stay with us!

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度和員工素質
The staff are so friendly and helpful. However, the room can be cleaner.
於 2019 年 4 月住了 3 晚
Michelle 於 2019年4月29日回覆
Good Morning. Thank you for your review and we are pleased you enjoyed your stay with us, your comments on the cleanliness of your room will be forwarded to our Housekeeping Manager for review. We hope to welcome you back to the hotel in the near future.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 5 晚
Sarah 於 2019年4月27日回覆
Thank you for your feedback. We are happy to hear you had an enjoyable stay!

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 2 晚
Michelle 於 2019年4月18日回覆
Thank you for your feedback and we hope to welcome you back to the hotel in the near future.

8/10 不錯哦

Kevin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
可以
还可以
於 2019 年 2 月住了 4 晚
Michelle 於 2019年3月1日回覆
Thank you for your lovely feedback we hope to welcome you back at the hotel in the near future.

10/10 有夠讚

Janice

情侶出遊
Our room was spacious and had a nice view of the pool. After staying in motels and holidays parks for two weeks, it was lovely to have room service and clean towels every day. Hotel is in a good location, with a nice walk along the park to the pier. Lovely bar in the foyer.
於 2024 年 4 月住了 3 晚

6/10 一般般

Hideaki

喜歡：整潔度和員工素質
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Matthew

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All as above really good position the Breakfast was awesome, the only thing we didn’t like was the room we were in 501 backed on to the lift shaft and we could hear the lift.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質和住宿環境和硬體
Nice room and clean and quiet too.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

SOSUKE，Jakarta Selatan

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Nadine

情侶出遊
喜歡：住宿環境和硬體
Lovely hotel and we will return. Staff are really friendly. Great value breakfast.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

OSAMU

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
シャワーホース、歯ブラシ歯磨きセットがあれば良かった。
於 2024 年 3 月住了 5 晚

8/10 不錯哦

takashi

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 8 晚

8/10 不錯哦

KOKI

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 6 晚

6/10 一般般

Ray

喜歡：整潔度
不喜歡：員工素質
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Sebastian

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We got an upgrade - which we loved, of course. Pool area was great, as was the gym.
於 2024 年 1 月住了 1 晚

4/10 不太好

Giuseppe，USAF Academy

情侶出遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
The property was under construction and the work began at 0700 every morning right under our room. Front desk staff need to be more knowledgeable of the areas amenities i.e. buses, laundry mat and local restaurants
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Ali

於 2024 年 3 月住了 1 晚

6/10 一般般

Argel

喜歡：整潔度和員工素質
I’ve enjoyed my stay but I don’t consider this hotel to be a 4 star. The amenities in the room was average not updated. The breakfast I items were cold. Best time to grab the food is when it’s just served. Either way it’s sitting there with n burners under them. While I was there, the internet wasn’t working. Kept saying no connection. The staff were great. There’s an express check out which was great to avoid long lines.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Belinda

家庭旅遊
We took our youngest (7yo) over to Perth to the WWE Elimination Chamber PLE. It was also mine and my youngest’s first time in Perth but not my partners. Booked the Hyatt around December. Could not fault anything from the Hyatt or Perth. Loved every minute. Hyatt was amazing and in particular, the pool and pool bar (7yo spent a lot of time in the pool…..). Would highly recommend the Hyatt 5/5 from me.
於 2024 年 2 月住了 6 晚

10/10 有夠讚

Nicholas

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 5 晚

8/10 不錯哦

Inger

喜歡：員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚

6/10 一般般

Nathan

情侶出遊
喜歡：員工素質和住宿環境和硬體
I found the hotel to be overpriced for the quality of the hotel
於 2024 年 2 月住了 1 晚

6/10 一般般

Yuri

親子旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務
Since I was staying with my child, I had arranged for a bed guard and crib and was told that I could not put him in a twin room. For reasons unknown, we managed to get around this by putting the bed against the wall. It is hard to be eco-friendly and have minimal amenities. No slippers, gowns, or toothbrushes. The bathtub was old and slippery, and my child slipped and hurt herself. They brought a non-slip mat, but since we told them in advance that we would be staying with our child, they should have taken this into consideration beforehand.
於 2024 年 2 月住了 3 晚

8/10 不錯哦

Matthew

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room was smaller than expected. Breakfast was good. Hyatt club lounge was impressive and the service there was top class.
於 2024 年 2 月住了 1 晚

8/10 不錯哦

Richard

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall the Hyatt property was great place to stay. But we have a mix up with the accommodation side. We Booked a room for 3 guests in total on line. On arrival we were provided us with 2x Single Beds. We ended up paying for an another room with 2 Double beds.. I'm not sure what happened whilst booking on Line.. Any way the staff were very helpful at the Hyatt And made us feel very comfortable..
於 2024 年 2 月住了 2 晚

6/10 一般般

Alvaro Mojica

情侶出遊
不喜歡：設施服務和住宿環境和硬體
Very dated
於 2024 年 1 月住了 3 晚

8/10 不錯哦

Nicola

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Riki

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It is located in the perfect area for me to stay, easy to get to the city, also easy to get out of the city if needed. The room is clean, tidy and spacious. The only drawback is there is no enough parking.
於 2024 年 1 月住了 6 晚

10/10 有夠讚

Anthony

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The woman at Reception for check-in was a delight: very welcoming, constructive, helpful and friendly. It helped create a very positive from the moment I arrived.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Shirley

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service
於 2024 年 1 月住了 5 晚

8/10 不錯哦

LeeAnn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Marius，Wellington

喜歡：整潔度、員工素質和住宿環境和硬體
Top class
於 2024 年 1 月住了 4 晚

2/10 很糟糕

Armina，Dalyellup

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We booked 2 weeks ago for a riverview room so that we can watch the Australia fireworks from our room. This is our first time to stay here and since it’s closer the fireworks too. Called them few days before inquiring about parking and even on the day itself to inform them that we will be checking in late. Upon checking in, only to find out that the room we booked in was fully booked and they can only give us the city view ones. We drove 2 hours from where we came from to here and only to find out this. No one rang us and informed us that the room we booked in was fully booked. So disappointed and unhappy about this. Why they didn’t inform me when i rang on the day? Not a good experience and definitely not coming back here again. Checking out took us 20 minutes as well and the room is very disappointing too. Toilets dont have exhaust and beds we had was 2 single beds which obviously the original room I book was a king bed room. Eventhough they gave us a complimentary valet parking and breakfast to compensate but it’s not enough for us to ease our disappointment, we can buy our breakfast and pay for our parking as well . I’ve used Wotif few many times for booking and this is the first time I’ve experienced this. Definitely not going back to Hyatt again. Not a five star really…
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Malcolm

喜歡：整潔度、員工素質和住宿環境和硬體
Lots of work going on in and around hotel. Not up to the normal Hyatt standard
於 2024 年 1 月住了 2 晚

8/10 不錯哦

gilbert

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
不喜歡：員工素質
Staff understanding of customer service in the resturant is poor compared to Viet Nam,Singapore and Cambodia
於 2024 年 1 月住了 2 晚

6/10 一般般

Tracey

Staff were un informative upon check in. I most definitely felt like an inconvenience. We found out for ourselves how the lounge club and breakfast worked. The package on the internet said 2 x queen beds they were singles. Bar staff were not interested in me standing there waiting to order coffee as he explained they had been busy and the state of the mess self explained that however I’m the only person here now so $12 for 2 cold coffees. Over all I expected more for my $550 would I come back ? I don’t think I would.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Lesley

家庭旅遊
Great
於 2024 年 1 月住了 2 晚

6/10 一般般

Dave

於 2024 年 1 月住了 3 晚

6/10 一般般

Elias

家庭旅遊
不喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 7 晚

8/10 不錯哦

Aidan

喜歡：整潔度、員工素質和客房舒適度
Location
Great location the only down side was the renovations a lovely walk to central Perth
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Rhiannon

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

MAYU

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
水回り等設備は古いですが、問題はありません。街中から少し離れていますが、バスがガンガン通っていますし、静かでよかったです。 スタッフの皆様がとにかく親切で、いろいろ助けていただき、本当に快適な滞在でした。どうもありがとうございました！！！
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Shalini

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had an awesome stay ay Hyatt. The staff, the food and the hospitality was fantastic. Will highly recommend this hotel to anyone
於 2023 年 12 月住了 8 晚

10/10 有夠讚

Richard

於 2023 年 12 月住了 1 晚

6/10 一般般

Gavin

於 2024 年 1 月住了 2 晚

2/10 很糟糕

Naoki

於 2023 年 12 月住了 4 晚

6/10 一般般

Kent

家庭旅遊
喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Shirley

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Service was great and food was wonderful. Only thing they need to improve is the pillow.
於 2023 年 12 月住了 1 晚