波內拉出租度假屋

「Booked for a week, left within 24hrs, others were also doing the same whilst we were checking out, all with hygiene, health & safety and noise complaints. Room initially looked big, floor clean & just dated, had no crockery pans etc to cook with but someone did bring to room couple hours later. Then found creatures in the bed, which made us pull sheets off & found disgustingly stained mattresses, pillows stained, someone let themselves in room whilst we were in bed at night, balcony was filthy,...

「There waa no remote to control the air con unit or the tv The room smelt of cigarettes. When you don't smoke it isn't a nice smell. The room was clean and we had clean towls, We didn't use the kitchen area. The rooms are a really nice size. Just needs updating. Better locks on the doors, Also there is no bottled water in the room. When it states a boftle of water on arrival. 」

「Room was really clean, recently renovated and felt fresh. The staff were excellent—polite, helpful and always happy to go the extra mile. Small touches like waiters offering to carry drinks to your table made a difference. The entertainment team were fun and engaging for both kids and adults. Raj the doorman deserves a special mention—he’s hilarious and brilliant with children. Even though we didn’t travel with younger kids, it’s clear this hotel is very family-friendly. There’s loads to do,...