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This property was unique because of 1 person, Willie at the front desk! He hands down is the BEST associate at any hotel we've ever stayed at! And we travel all the time. This time the circumstances were not pleasure, but he sure did make us feel welcome like family and comfortable to be there! Being in customer service leadership for many years I would definitively keep my eye on him, he is a true assest to your company, Willie is what the hospitality industry is all about, so many others...

Check in was quick &easy- room was very nice & spacious

Beautiful place, the room was emmaculent by

Friendly staff. Convenient location

Chek-in and check out were very good, the room is spacious and clean, good bed excellent shower. Breakfast buffet with omelette station was great for $10 bucks .... I didn't realize that it was not included when I booked on expedia...but very good quality an variety. The hotel is new and looks great, houskeeping was very good, the location is walking distance from new shopping area.

Great location. Across from the Louisville slugger complex. Shopping and good eating.

Casino is fabulous!

The courtyard was great but buildings in the neighborhood looked a little warn. It would’ve been nice to walk somewhere for a coffee or lunch. Even though hotels offered great options, it would be nice to have options and be able to explore city on foot.

This was a very pleasant stay. Friendly, helpful staff; reasonable price; clean room; comfortable bed; excellent water pressure in shower; quiet; conveniently located; good variety at breakfast. The only potential 'problem' was with the TV in the bedroom; however, we had a suite and watched television in the living room area.

Place was great! Staff was nice! Was offered a corner upper room, it was wonderful! The downtown area at night is a little sketchy, but all in all the hotel was great!

1

Check in and check out were easy. Staff was friendly. Room was clean and comfortable.

We enjoyed our stay. The pool water was kinda chilly :)

We stay at this hotel every time we visit local family. Simply amazing. We love the location and the staff. Very clean and great breakfast. Never had one issue.

We were a family of 17, we have not seen each other since the lockdown. We came from 4 different States and met here. ANDREA was incredible to us. She was so kind and helpful, she deserves a 10 single handedly. No breakfast, no pool due to guidelines, but plenty of room, rooms are huge, for us to enjoy our time together.

Too many people in a small area for breakfast .Too many people in a small area for breakfast .Too many people in a small area for breakfast .Too many people in a small area for breakfast .

Overall, I was impressed! It worked very well for our family (including our dog). We stayed there on a social night (they have them Monday-Wednesday) so ended up getting some yummy FREE dinner! Will definitely stay there again.