6/10 一般般
Debra
家庭旅遊
2025 年 7 月 28 日
I called to reserve a shuttle day before. When I got there that evening, I was told an airport shuttle had to have a 24 hour notice. told the front desk I called yesterday. Front desk told me ok they would get one and call me in a half hour in the room. I called front desk AFTER AN HOUR AND A HALF. Again, was told I would get a confirmation call back in a half hour. NEVER DID. Stopped by desk first thing next morning. Found out THE FRONT DESK NEVER ORDERED MY AIRPORT SHUTTLE THE NIGHT BEFORE AND MY NAME WAS NOT ON THE LIST. THIS IS UNACCEPTABLE.
Debra
於 2025 年 7 月住了 1 晚