客房, 1 張特大雙人床, 無障礙, 非吸煙房 | 客房景觀
查看供應情況

彭薩科拉-大學區凱富飯店的評分

2.5 out of 5
彭薩科拉-大學區凱富飯店

評論

8.4

非常好

10 分，有夠讚；1001 則評論中有 459 則" "
8 分，不錯哦；1001 則評論中有 354 則" "
6 分，一般般；1001 則評論中有 106 則" "
4 分，不太好；1001 則評論中有 54 則" "
2 分，很糟糕；1001 則評論中有 28 則" "

8.6/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.2/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Jude

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 4 晚
Fran Wiggins 於 2024年5月17日回覆
Good afternoon,Thank you so much for feedback. We are happy you enjoyed your stay with us. Have a great weekend!

4/10 不太好

Luis

商務旅客
喜歡：員工素質和住宿環境和硬體
The property was well maintained and the room appeared clean, however both queen sized beds smelled bad.
於 2024 年 5 月住了 1 晚
Fran Wiggins 於 2024年5月9日回覆
Good afternoon, Thank you so much for your feedback. We would like to apologize for the issues you had with beds. I want to assure you that appropriate action has been taken to correct the problem to ensure it does not get repeated again. Have a great day!

10/10 有夠讚

Eleanore

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
What Ilike: Close to Interstate. Close to restaurants and retail stores. What I didn't like: Outdoor swimming pool at parking area.
於 2024 年 5 月住了 2 晚
Fran Wiggins 於 2024年5月6日回覆
Good afternoon, Thank you so much for your feedback. We are happy that you enjoyed your stay with us and found our location to be ideal for your traveling needs. We hope to see you again. Have a great week!

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean and quiet.
於 2024 年 3 月住了 1 晚
Fran Wiggins 於 2024年5月6日回覆
Good afternoon,Thank you so much for your feedback. We are delighted you enjoyed your stay with us. We look forward to your next visit to Pensacola. Have a great week!

6/10 一般般

Terri

喜歡：員工素質
於 2024 年 5 月住了 1 晚
Fran Wiggins 於 2024年5月6日回覆
Good afternoon,Thank you so much for your feedback. We are happy that you enjoyed your stay with us. We look forward to your next visit. Have a great week!

10/10 有夠讚

Thomas

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Fran Wiggins 於 2024年4月26日回覆
Good Afternoon,Thank you so much for your feedback. We are so happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend!

8/10 不錯哦

Jay

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good value. One bed was softer than the other. Bathroom very clean. Breakfast ok. Friendly staff.
於 2024 年 4 月住了 2 晚
Fran Wiggins 於 2024年4月8日回覆
Good Afternoon,Thank you so much for your feedback. We are happy you enjoyed your stay with is. We look forward to your next visit to Pensacola. Have a great week!

10/10 有夠讚

Re-Gina

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
They have the most comfortable beds.
於 2024 年 3 月住了 1 晚
Fran Wiggins 於 2024年4月5日回覆
Good afternoon,Thank you so much for your feedback. We are happy that you enjoyed your stay with us. Have a great weekend!

10/10 有夠讚

Julisa

於 2024 年 3 月住了 1 晚
Fran Wiggins 於 2024年4月26日回覆
Good Afternoon,Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We look forward to your next visit. Have a great weekend!

10/10 有夠讚

Sean

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Fran Wiggins 於 2024年4月4日回覆
Good Afternoon.Thank you so much for your feedback. We are delighted you enjoyed your stay with us. See you next time! Have a great weekend!!

8/10 不錯哦

Charlene

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great stay
於 2024 年 3 月住了 1 晚
Fran Wiggins 於 2024年3月16日回覆
Good Afternoon,Thank you so much for your feedback. We are happy your enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 不錯哦

Edwin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Not the newest hotel in town but still in decent shape. I think they are renovating because our room felt fresher, new flooring, remodeled bathroom etc. The best part was the staff. Every staff person I saw talked to me and were very friendly. Great staff.
於 2024 年 3 月住了 2 晚
Fran Wiggins 於 2024年3月12日回覆
Good afternoon,Thank you so much for your feedback. We are happy your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 一般般

April

於 2024 年 2 月住了 2 晚
Fran Wiggins 於 2024年3月21日回覆
Thank you so much for your feedback. We hope to see you again.Have a great day!

8/10 不錯哦

Alberto

於 2024 年 2 月住了 2 晚
Fran Wiggins 於 2024年3月3日回覆
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.Have a great day

4/10 不太好

Alexis

不喜歡：整潔度和住宿環境和硬體
I’m never coming back to this property at all
於 2024 年 2 月住了 2 晚
Fran Wiggins 於 2024年3月3日回覆
Your reservation was for two days. We don't have any reports of any issues with your room during your stay. Please remember when you stay at any hotel and you are not happy with you room, please report it to the front desk. Our goal is to make everyone stay as comfortable as if you were at home. We would have like the opportunity to make your stay comfortable Please remember to report any issues with your hotel room to the front desk. We hope you have a great day.

10/10 有夠讚

Joseph

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Everything you expect then some
No unwelcome surprises. Staff was very pleasant and cordial. Accommodations very comfortable. Shout out to Amelia who made a wonderful first impression.
於 2024 年 2 月住了 1 晚
Fran Wiggins 於 2024年2月17日回覆
Thank you so much for your feedback. We are so happy to hear your enjoyed your stay with us. We hope to see you again.

2/10 很糟糕

Marie

No AC is unacceptable
No air conditioning in Florida! AC didn't work. Not cool. Room was super tiny and cramped. Beds were so soft that you sank into them like a marshmallow. Not a bad location but pass if you prefer to have AC in your room.
於 2024 年 1 月住了 2 晚
Fran Wiggins 於 2024年2月1日回覆
Good Afternoon,Thank you for writing a review about our hotel; it was a pleasure to serve you with your accommodation needs. I'm concerned about the issues you experienced with the A/C in your room. Your stay with us was for two days. There are no notes in your reservation or anything in the maintenance log for room 421 about any issues with the A/C in the room. When you stay at any hotel and there is any type of issue you have with your room, Please report it to the front desk. Our goal is to make sure all guest have a comfortable and enjoyable stay. Have a great weekend.

10/10 有夠讚

Sewuese

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great, as usual
This is my 3rd time staying at this location. Everything was perfect & will be staying here again in the future.
於 2024 年 1 月住了 3 晚
Fran Wiggins 於 2024年1月25日回覆
Thank you so much for your wonderful feedback. We are so happy to hear you enjoyed your stay with us. We look forward to your next visit.

10/10 有夠讚

Jody L

於 2023 年 12 月住了 3 晚
Fran Wiggins 於 2024年1月25日回覆
Thank you so much for your wonderful feedback. We are so happy to hear you enjoyed your stay with us. We look forward to your next visit.

8/10 不錯哦

Jack

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Fran Wiggins 於 2023年12月10日回覆
Thank you so much for your feedback. We are happy to hear your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 一般般

Christina

家庭旅遊
喜歡：員工素質
Hotel was a bit outdated the carpet was dirty and the toilet was really low to the ground.
於 2023 年 11 月住了 2 晚
Fran Wiggins 於 2023年11月30日回覆
Good Afternoon,Thank you so much for your feedback. We are currently remolding the hotel rooms and bathrooms. We hope to see again. Have a great week.

10/10 有夠讚

Nazly

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The was clean and comfortable.
於 2023 年 11 月住了 1 晚
Fran Wiggins 於 2023年11月19日回覆
Good Morning, Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great day

10/10 有夠讚

Mary，Colleyville

喜歡：整潔度
於 2023 年 11 月住了 1 晚
Fran Wiggins 於 2023年11月15日回覆
Good Morning,Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to se you again.Have a great day

8/10 不錯哦

Luz-Selenia

家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The breakfast was good. The front desk attention was always great. Housekeeping ... not great. All they did was make the beds. Sheets never changed and bathroom never cleaned .... just towels replaced, room never vacuum. The view was a run down trailer...not pleasant.
於 2023 年 11 月住了 5 晚
Fran Wiggins 於 2023年11月12日回覆
Good Afternoon,Thank you so much for your feedback. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. I assure you that I will forward your concerns to our management team.

10/10 有夠讚

Hallie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay
Super comfortable! Bed was great, pillows were cozy. Bathroom had a night light, and lamp had a dimmer that was just right. Lots of plugs and USB ports for all of our devices. Continental breakfast was really good. Furnishings weren’t particularly fancy but I was very pleased with our stay.
於 2023 年 11 月住了 1 晚
Fran Wiggins 於 2023年11月12日回覆
Good Morning,Thank you for your feedback. We are happy to hear your enjoyed your stay with us. We hope to see you again.Have a great day!

6/10 一般般

Janet，Cumming

家庭旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
Floors were filthy. Room was small. Construction all around. One working ice machine in the whole building.
於 2023 年 11 月住了 2 晚
Fran Wiggins 於 2023年11月12日回覆
Thank you very much for choosing Comfort Inn Pensacola Florida, for your accommodation needs in Pensacola. I want to apologies for not being able to meet your satisfaction on overall stay at our hotel. I'm writing to thank you for taking the time to write the review concerning your stay at our hotel. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests. I assure you that I will forward your concerns to our management team so that appropriate long term solution can be implemented.

10/10 有夠讚

Barbara

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was a lovely, clean room. Everything was pleasant, the breakfast was delicious, and the staff was pleasant and welcoming. I will definitely stay here again when I return to Pensacola!
於 2023 年 11 月住了 2 晚
Fran Wiggins 於 2023年11月10日回覆
Good afternoon,Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend.

10/10 有夠讚

robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pensacola Stop Over
Our destination was New Orleans. This Comfort Inn is a perfect location for us. All staff is friendly and answers any questions we have. The breakfast is great and the coffee starts our day!
於 2023 年 10 月住了 1 晚
Fran Wiggins 於 2023年11月5日回覆
Good Afternoon,Thank you for your feedback. We are so happy to hear your enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚
Fran Wiggins 於 2023年11月3日回覆
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again. Have a great weekend.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would stay again
My room was spotless and the pillows were especially comfortable. The breakfast had a good variety of hot and cold options. The coffee could have been better.
於 2023 年 10 月住了 3 晚
Fran 於 2023年10月23日回覆
Good Afternoon,Thank you so much for your feedback. We are happy you enjoyed your stay with us. We do hope to see you again. Have a great week!

10/10 有夠讚

Bill

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very friendly employees. good food.
於 2023 年 10 月住了 2 晚
Fran Wiggins 於 2023年10月14日回覆
Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again.Have a great day

10/10 有夠讚

Richard

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hotel in Pensacola :)
Very comfortable hotel with very attentive staff - very friendly and made us feel welcomed. The breakfast was much more than we expected, and very tasty. Something for everyone in the family. The lemon infused water being available in the lobby 24/7 was very comforting and tasty. Thanks so much. :)
於 2023 年 10 月住了 2 晚
Fran Wiggins 於 2023年10月9日回覆
Thank you so much for your feedback. We are happy to hear you enjoyed your stay with us. I'm glad our staff made you and your family comfortable during your stay.

10/10 有夠讚

Susan

喜歡：整潔度、員工素質和住宿環境和硬體
Bed was very comfortable
於 2023 年 9 月住了 2 晚
Fran 於 2023年10月27日回覆
Good afternoon,Thank you for your feedback. We are happy to hear you enjoyed your stay with us. We hope to see you again.Have a great weekend!

10/10 有夠讚

Takecha

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It was amazing. The staff was very friendly and very knowledgeable.
於 2023 年 9 月住了 2 晚
Fran Wiggins 於 2023年9月29日回覆
Good Afternoon,Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!

10/10 有夠讚

Alfred

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Fran Wiggins 於 2023年9月24日回覆
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!!

8/10 不錯哦

Aaron

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Fran Wiggins 於 2023年9月15日回覆
Thank you so much for your feedback. We are happy you enjoyed your stay with us. We hope to see again. Have a great day!

8/10 不錯哦

Angel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good stay
It’s an older hotel but the staff was extremely nice, breakfast was fine & room was comfortable & clean. It’s in a very quiet area so that was a plus as well. No complaints.
於 2023 年 9 月住了 2 晚
Fran Wiggins 於 2023年9月7日回覆
Thank you so much for your feedback. We are so happy that you enjoyed your stay with us. We hope to see you again. Have a great day!

10/10 有夠讚

Christy

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Fran Wiggins 於 2023年9月2日回覆
Thank you for you feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

2/10 很糟糕

Shenela

家庭旅遊
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
I don't understand how this hotel has the rating it has. I wasn't impressed at all. It older with I guess new paint. The room had a weird smell. The toilet didn't want to flush. The shower was dirty, with hair in it. Thankfully I checked in at 12am and was too exhausted from the six hour drive to complain. I will never stay here again
於 2023 年 8 月住了 1 晚
Fran Wiggins 於 2023年8月28日回覆
Thank you so much for your feedback. We apologize that you were not satisfied with the cleanliness of your room during your stay. This is not the kind of experience we want our valued guests, like you, to have. Your feedback will be forwarded to the hotel management to ensure all rooms are up to Choice Hotels standards. We hope for another chance to have you as our guest.

8/10 不錯哦

FARID

喜歡：整潔度、員工素質和住宿環境和硬體
Worth the Money .
於 2023 年 8 月住了 3 晚
Fran Wiggins 於 2023年8月28日回覆
Thank you so much for your feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 有夠讚

karen

於 2023 年 8 月住了 3 晚
Fran Wiggins 於 2023年9月14日回覆
Good afternoon,Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day!

8/10 不錯哦

Allison

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Fran Wiggins 於 2023年8月20日回覆
Thank you so much for your feedback. We are happy you enjoyed you stay with us. We hope to see you again. Have a great day!

6/10 一般般

Mesfer

喜歡：整潔度和員工素質
The hotel was old and staff unfriendly
於 2023 年 8 月住了 11 晚
Fran Wiggins 於 2023年8月18日回覆
Thank you so much you feedback. We apologize you didn't enjoy your stay with us. Our goal is to start renovating this year. This is the first I have heard the staff being unfriendly, we apologize you experience that. Have a great day.

6/10 一般般

Sharon

喜歡：員工素質
於 2023 年 8 月住了 6 晚
Fran Wiggins 於 2023年9月2日回覆
Thank you so much for your feedback. We appreciate you staying with us. Have a great day.

10/10 有夠讚

Christinr

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean room with a good breakfast.
The building is clean and well kept. It’s a good location. The staff is friendly. The room is comfortable and surprisingly quiet.
於 2023 年 8 月住了 1 晚
Fran Wiggins 於 2023年8月12日回覆
Thank you so much for your feedback. We are pleased you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 有夠讚

Martin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 2 晚
Fran Wiggins 於 2023年8月12日回覆
Thank you so much for your feedback. We are so happy you enjoyed your stay with us. We hope to see you again. Have a great day.

8/10 不錯哦

Cecil

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our check in was fast and the guy was extremely professional and helpful. Beds were VERY comfortable. Room was clean. Not impressed with the coffee in the room or at the breakfast, but I do love my coffee so maybe it’s just me… Nice convenient food pantry items if you need meds or food. Overall it was perfect for our one night stay.
於 2023 年 8 月住了 1 晚
Fran Wiggins 於 2023年8月6日回覆
Thank you so much for your feedback. We are pleased you enjoyed your stay with us. We hope to see you again. Have a great day.

10/10 有夠讚

David

於 2023 年 7 月住了 1 晚
Fran Wiggins 於 2023年8月28日回覆
Thank you so much for your feedback. We hare happy you enjoyed your stay with us. We hope to see you again. Have a great day.

4/10 不太好

mark

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 7 月住了 2 晚
Fran Wiggins 於 2023年8月3日回覆
Thank you for your feedback. We would like to know the issues you had with your stay.

2/10 很糟糕

Marvin

The hotel is in a bad neighborhood and the rooms are outdated and overpriced. The shower wouldn’t drain so you had to stand in water to shower. Yellow stains on the bed covering so I had to purchase a sleeping bag just to lay on bed. I was very disappointed in expedia and will look elsewhere for rooms . The condition the room was in I deserve a full refund and expect expedia to refund me !!!
於 2023 年 7 月住了 3 晚
Fran Wiggins 於 2023年7月31日回覆
Mr. Dew,I spoke with you just three hours ago and none of this information was said to me on the phone. You said that you left early 2am due to the noise at the hotel. And you had a 13 hour drive home. Your reservation was for three nights, you never reported any issue with your room while we spoke on the phone. If the conditions were as bad as you said in your review. Why did you stay three nights? Fran