「During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience.
Unfortunately, nearly every interaction fell short: examples:
- At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight
- At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it.
- A pre-booked dinner request at their restaurant...
「The room is clean and cozy. Perfect for us (2 adults 2 kids). The location is quite good too. Few minutes taxi to old town.
The only complain I had was that the water is too slow. 」
「The hotel sits on the promenade, with the beach a minute from the hotel on foot. It’s clean, beautifully maintained and has a great breakfast. Staff was helpful and accommodating!」
改變心意預訂可以免費取消的飯店
精挑 細選搜尋全球約 100 萬間旅宿
