The room was very dirty (toilet seat up with urine in it, a used washcloth left in the shower, hair and debris on the bed, food on the floor) and in need of a renovation. It was 30 degrees outside, and the thermostat on the wall didn’t work, so we used the old fashioned wall unit, which was left on AC and loud. Soap and shampoo dispensers were installed on the shower wall in a way that prevents you from turning the temperature handle to hot, so I took a cool shower because it was too late to deal with. Shades were broken, as well. It was gross.