批粱出租度假屋

「To begin, it took over an hour to check in. Granted, we came about 30 minutes before check-in so we understandably waited, but was confused when it was well after the stated check in time. However, we waited. We figured they were cleaning up the room. We were informed the front door was actually broken and it’d take about 15 more minutes to be checked-in. The lobby looks fantastic so we had high hopes the room that looked really nice on the pictures would match the aesthetic. It did not. The...

「We reserved a room which was supposed to be ready at 12noon but they said the previously night guest refused to get out until 5 pm which we've already booked for. Not happy. 」

「The overall experience was quite good, and the location is excellent. The staff were very friendly and welcoming. However, there is one area that needs improvement: cleanliness and attention to detail. In the room, I found footprints on the floor, hair stuck to the bathroom wall, and stains at the bottom of the toilet bowl. There were also tea stains on the cups and trays. Similarly, in the restaurant, the tea cups, trays, and spoons were not perfectly clean. I hope you can pay more attention...

「早餐品項不多, 但乾淨營養, 整體還可以。附件沒什麼餐廳跟商店, 吃飯購物還是要去約10-15分車城外的AEON 1選擇才會多。大部分員工都很客氣親切, 樂於解決客戶問題, 但check out 時遇到一個員工, 態度隨便不積極, 如果沒問就不打算給我invoice, 真是離譜！」

「I booked 2 rooms, advertised differently and at different prices. they were identical in size and quality, as they were both filthy. my room had evidence of the previous guest, soap bottles were lying around, the ground was greasy and disgusting, the shower was filthy and full of hair」