Patró Vacation Rentals

"The room was fine, but the terraces are not private AT ALL! The room next door to us was super loud until very late, which was not optimal. The parking was extra, the breakfast was extra and the pool area was much smaller than it appeared in photos. Also, there was literally a huge building being constructed right outside our window, which completely blocked our beach view. However, it is very close to the beach and you can walk to lots of restaurants and shops"

"This is a fantastic hotel that exceeded all our expectations. The staff were truly amazing and went above and beyond to ensure our stay was memorable. Celebrating our wedding anniversary while traveling with a baby can be a challenge, but the team was incredibly accommodating and made us feel right at home. ​We want to extend a special thank you to Mady and Lidia, whose warmth and hospitality made our visit extra special. ​Accommodations: The rooms are impressively spacious, spotless and well-maintained. ​Convenience: There is ample street parking available, which made logistics stress-free. ​Location: The setting is ideal for travelers with a car, providing a perfect home base for easy drives to both Alicante-Elche and Valencia."

"Didn’t feel like a 5 star hotel. "

"Room - Clean, attractive room with a lovely balcony view. However, it was surprising for a supposed 5* hotel to have no tea/coffee facilities. The TV also wasn’t smart-enabled and only 4 Spanish channels worked. Staff urgently need customer service training. Check-in was unfriendly; after staring at us in silence, the receptionist said, “well do you want to check in or not.” Staff often seemed to stare rather than communicate. At the rooftop bar, staff were holding some sort of meeting/cocktail session and completely ignored us despite the bar supposedly being open, so we left feeling uncomfortable. The two main pools were lovely, but the third was empty, possibly under repair. We also weren’t informed that the rooftop pool was closed for maintenance, despite it being one of the hotel’s main selling points. Charging 25 euros per hour for the spa felt excessive, especially when other facilities were unavailable and there’s nothing else to do on rainy days. Breakfast and à la carte food were 'ok', but the dinner buffet was mostly cold. Service was poor throughout meals: nobody checked on us, there was no apology when we reported raw rigatoni pasta, and we waited over 20 minutes just to place a drinks order before asking ourselves. The hotel was quiet, so it’s hard to imagine how service would cope when busy. Location - The Alsa bus from Alicante train station stops outside the hotel, which is convenient, but getting elsewhere is difficult."

"Hotel was a spotless business-oriented establishment on a side street in an unremarkable small city. Check in was quick and efficient. I requested and got a room with a spectacular view of the canyon from the back of the hotel. The wi-fi worked very well. Breakfast buffet was good if not spectacular. Little chocolate drops near the fresh fruit made a great cup of hot chocolate--skip the packets of overly sugared mix near the coffee machines. The biggest problem was the shower, where in an instant the water temperature veered from perfect to ice cold, then to boiling hot, then back and forth again.."

"Helpful staff, very clean hotel, excellent breakfast and lively spa."

"Great place at the base of town. Lovely buffet and very helpful staff. Modern hotel with a great pool."

"The hotel was very clean,room was lovely and spacious.As a solo guest I felt very safe and the staff were friendly Spa was amazing and relaxing. The breakfast was good but the food at dinner was not as hot as it could be and not too many choices but it was early in the season."

"Just a superb,well run hotel. All the people from housekeeping to the front offices were just terrific! Sara at the front desk was particularly great. I liked the hotel so much I continued to book extra nights after my original 3 night booking. Stay there,it is just the best! Richard"