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提姆巴黎里昂車站飯店的評分

3 out of 5
提姆巴黎里昂車站飯店
3 Rue d'Austerlitz, Paris, Paris

評論

7.4

不錯哦

10 分，有夠讚；769 則評論中有 128 則" "
8 分，不錯哦；769 則評論中有 359 則" "
6 分，一般般；769 則評論中有 193 則" "
4 分，不太好；769 則評論中有 63 則" "
2 分，很糟糕；769 則評論中有 26 則" "

8.0/10

整潔度

7.8/10

員工素質

7.2/10

設施服務

7.4/10

住宿環境和硬體

7.6/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service!but bad WiFi!

8/10 不錯哦

Ka Yan，hk

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
worth to stay, near station
good services, small room, not enough space to open 2 luggages

8/10 不錯哦

真實旅客

喜歡：整潔度和員工素質
Overall is fine except no air con in the room
Overall is fine except that there's no air con in the room, ask in advance if it's a concern for you.

4/10 不太好

Johnny，Taiwan

不喜歡：住宿環境和硬體和客房舒適度
SOSO
Room is too small, WIFI work not well if your room too far away from administrator.No airconditioner, near by street so noizy. The good thing....is near by Lion Station.

4/10 不太好

真實旅客

喜歡：整潔度
不喜歡：員工素質和客房舒適度
very tiny room
I dnn't think that there is any hotel room can smaller then this, I went there with my friend, we have two luggaue, both are 27" or smallee, but the room cannot let us open both of our luggage the same time on the floor, unless you open on on the bed, after open up one, you canno walk through to the other side of the room but you will have to climb over the bed to reach the other side. But the tidiness is good, I'll give them that

8/10 不錯哦

Anonymous

喜歡：員工素質
房間不大,但離巴黎里昂車站超近,老闆人還不錯!適合短暫居住的
房間不大,但離巴黎里昂車站超近,老闆人還不錯!適合短暫居住的旅客...

4/10 不太好

Yue Ying

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I have booked total 3 nights Apr 2, Apr 4 & 6. On the first night Apr 2, the security box was now working, shower head holder was broken. On Apr 4, we arrived the hotel at 11pm. Rush to take a shower after a long day, water was burning since cold water was not available. Again, the security box is not working. Front desk staff came and provided another smaller room, from a 2 beds to 1 bed room. The room is unbelievable small. When everything was settled down, it's almost midnight. We've been staying in the same tiny room for 2 nights. We seriously request a refund since it's not the room we booked.
於 2024 年 4 月住了 2 晚
Chloé 於 2024年4月18日回覆
Dear guest,We sincerely apologize for the inconveniences you experienced during your stay with us. It's unacceptable that you faced recurring issues with the security box, shower, and hot water availability, as well as being moved to a smaller room that didn't match your reservation.We understand your frustration and apologize for these mistakes. We will take immediate action to address these issues and will contact you to discuss a refund or appropriate compensation for the inconvenience you've endured.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust during a future stay.Warm regards

8/10 不錯哦

FERRUCCIO

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Vicino alla stazione Gare de Lyon - Metro e RER disponibili in cinque minuti.
於 2024 年 3 月住了 3 晚
Chloé 於 2024年4月18日回覆
Gentile cliente,Grazie per la vostra recensione positiva riguardo alla vicinanza con la stazione Gare de Lyon e alla comodità di avere la Metro e il RER a cinque minuti a piedi. Siamo felici che la posizione sia stata di vostro gradimento. Speriamo di darvi nuovamente il benvenuto in futuro.Cordiali salut

10/10 有夠讚

ANTHONY

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I arrived at Gare de Lyon later than scheduled and the car hire (Europcar - big thumbs down for them incidentally) had closed without waiting. Stranded overnight in the centre of Paris I was amazed to find a place for less than Eu 100/night. Timhotel was less than 5 mins from the station and the staff remained on duty all night as well as being friendly (not always the case in Paris!). It was -3 degrees that night but the room was warm as well as clean, the shower piping hot and very little discernible noise from other guests. Woke refreshed a ready to resume my journey. A great place to stay in this sort of situation.
於 2024 年 1 月住了 1 晚
Chloé 於 2024年4月18日回覆
Dear guest,We're sorry to hear about the inconvenience you experienced with Europcar. However, we're glad we could offer you a comfortable refuge during your unexpected stay in Paris.It's great to hear that our location near Gare de Lyon was convenient for you and that our staff lived up to your expectations by remaining available and friendly throughout the night.We're also pleased that you found your room to be comfortable, clean, and well-heated despite the cold weather outside. Your comfort and well-being are our top priorities.Thank you for your kind words, and we'd be delighted to welcome you back, whether for an unexpected or planned stay in Paris.Warm regards.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
SEJOUR TRES AGREABLE DANS CET HOTEL QUI EST DE TAILLE HUMAINE ET TRES PROCHE DE LA GARE DE LYON. SITUE DANS UN QUARTIER CALME ET SECURISE. TOUS LES TRANSPORTS EN COMMUN, LES RESTAURANTS, SONT IMMEDIATEMENT ACCESSIBLES.
於 2024 年 1 月住了 1 晚
Chloé 於 2024年4月18日回覆
Cher hôte,Merci pour votre commentaire positif ! Nous sommes ravis d'apprendre que vous avez passé un agréable séjour dans notre hôtel et que vous avez apprécié notre emplacement près de la Gare de Lyon, ainsi que le quartier calme et sécurisé. C'est un plaisir de savoir que vous avez trouvé nos services et les transports en commun à proximité très pratiques. Nous espérons vous accueillir à nouveau lors de votre prochain passage à Paris.Cordialement

8/10 不錯哦

Karima

家庭旅遊
喜歡：員工素質、住宿環境和硬體和客房舒適度
Notre chambre était parfaite le seule bémol c’est la baignoire elle n’a pas été nettoyé étant une ancienne femme de ménage j’ai été déçu c’est le plus important j’estime
於 2023 年 12 月住了 1 晚
Chloé 於 2024年4月18日回覆
Chère hôte,Merci pour votre retour positif sur notre chambre. Nous sommes désolés pour le problème avec la baignoire. Nous avons remédier à cela avec notre équipe de ménage. Nous espérons vous revoir bientôt pour une expérience parfaite.Cordialement

10/10 有夠讚

Anthony

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Anis Raïs Directeur du Timhotel Gare de Lyon 🏨 於 2023年11月9日回覆
Cher hôte,Un grand merci pour votre évaluation parfaite de 10 sur 10 pour votre séjour au Timhotel Gare de Lyon.Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes et que vous ayez apprécié notre établissement. Votre satisfaction est notre plus grande récompense, et cela nous encourage à continuer à offrir un service de qualité.Si vous avez d'autres commentaires à partager ou des suggestions pour améliorer votre expérience lors de votre prochaine visite, n'hésitez pas à nous les faire part. Votre opinion est précieuse pour nous.Nous espérons avoir le plaisir de vous accueillir à nouveau au Timhotel Gare de Lyon pour d'autres moments mémorables à Paris. En attendant, nous vous souhaitons de merveilleux séjours futurs. Cordialement,

8/10 不錯哦

Ted

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
It’s a nice little hotel, right across the street from Gare de Lyon. The elevator required two trips, with all our luggage. Breakfast was about average. I did not like the fact that there were only two AC outlets, and they were close together above the desk. We need at least four outlets spaced around the room. We have to plug in two CPAP breathing machines, plus charging all of our devices. I hope the 17 other Timhotels around Paris are more technologically up to date.
於 2023 年 10 月住了 1 晚
Anis Raïs Director of Timhotel Gare de Lyon 🌟 於 2023年11月9日回覆
Bonjourt,I would like to extend my heartfelt gratitude for taking the time to share your experience at the Timhotel Gare de Lyon.I'm delighted to hear that you found our hotel to be a nice little establishment and that our location, just across the street from Gare de Lyon, was convenient for you. It's important to us that our guests have easy access to transportation hubs.I apologize for any inconvenience you experienced with the elevator and the breakfast. Your feedback is valuable, and we always aim to enhance our services.I also appreciate your comments regarding the AC outlets. We understand the importance of having sufficient outlets for devices, and we will take your suggestions into consideration for potential improvements.We hope that you consider staying with us again in the future, and we would be delighted to welcome you back. If you have any specific requests for your next stay, please do not hesitate to let us know, and we will do our best to accommodate them.Thank you for choosing the Timhotel Gare de Lyon, and we look forward to the opportunity to host you once more.Best regards,

8/10 不錯哦

Cassandra

喜歡：整潔度、員工素質和住宿環境和硬體
The staff were great, I got there early and they kept my bags for me while I walked around. When I got back at check-in time I got my bags and went to my room. The hallways are really small, the cleaning lady had her clean linen bags and dirty linen bags in the hallway by my door for the entire weekend so I would have to step over them each time walking through. The toilet ran so there was constant water noise. HOWEVER, the room was clean, no bugs, nothing that seemed off, the staff were kind, I always felt safe, and it was a nice place to just end the day.
於 2023 年 9 月住了 2 晚
Anis Raïs General Manager of Timhotel Gare de Lyon 於 2023年11月9日回覆
Dear guest,Thank you for taking the time to share your experience at the Timhotel Gare de Lyon. We appreciate your valuable feedback.I'm delighted to hear that you had a positive interaction with our staff, and that you felt safe and well-taken care of during your stay. Your comfort and satisfaction are of utmost importance to us.I apologize for the inconvenience caused by the small hallways and the linen bags in the hallway. We are constantly working to improve our services, and your comments will help us address these issues.I'm also sorry to hear about the toilet issue, and I appreciate your patience. Please know that your feedback will be taken into consideration for any necessary improvements.It's great to know that you found your room clean and bug-free. We take cleanliness and hygiene seriously to ensure our guests have a pleasant stay.We hope to have the pleasure of hosting you again in the future and providing an even more enjoyable experience. If you have any further comments or suggestions, please do not hesitate to share them with us. Best regards,

10/10 有夠讚

gabriela

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
La habitación muy cómoda. Lo único malo es que estaba proxima al ascensor y es muy ruidoso
於 2023 年 9 月住了 1 晚
Anis Raïs Director del Timhotel Gare de Lyon 🗼 於 2023年11月9日回覆
Bonjour Gabriela,Le agradecemos por compartir sus comentarios sobre su estancia en el Timhotel Gare de Lyon.Nos complace saber que encontró la habitación muy cómoda, lo cual es un aspecto importante para garantizar una experiencia agradable durante su estancia.Lamentamos, sin embargo, que haya experimentado ruido debido a la proximidad de la habitación al ascensor. La comodidad y el descanso de nuestros huéspedes son de suma importancia para nosotros, y lamentamos cualquier inconveniente que esto haya causado. En futuras visitas, le recomendamos que nos comunique sus preferencias o preocupaciones, y haremos nuestro mejor esfuerzo para asignarle una habitación más silenciosa y que se ajuste a sus necesidades.Agradecemos su elección de alojarse en el Timhotel Gare de Lyon y esperamos tener el placer de darle la bienvenida nuevamente en el futuro. Si tiene alguna solicitud especial para su próxima estancia, no dude en informarnos para que podamos atenderla.Gracias por su confianza y por compartir sus comentarios.Atentamente,

8/10 不錯哦

Camille

於 2023 年 9 月住了 1 晚
Anis Raïs Directeur du Timhotel Gare de Lyon 🏨 於 2023年11月9日回覆
Cher(e) hôte,Je tiens à vous exprimer toute ma gratitude pour avoir attribué une note de 4 sur 5 à votre séjour au Timhotel Gare de Lyon.Votre évaluation est précieuse pour nous, car elle nous aide à comprendre ce que vous avez apprécié pendant votre séjour et ce que nous pourrions améliorer pour offrir une expérience encore plus satisfaisante.Nous sommes ravis de constater que votre séjour a été globalement positif. Votre confort et votre satisfaction sont notre priorité, et nous continuerons à nous efforcer de vous offrir des prestations de qualité.Nous espérons avoir le plaisir de vous accueillir à nouveau au Timhotel Gare de Lyon lors de votre prochaine visite à Paris. Si vous avez des suggestions ou des commentaires spécifiques à partager, n'hésitez pas à nous en faire part.Merci d'avoir choisi notre établissement, et à bientôt ! Cordialement,

6/10 一般般

philippe

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bien dans l'ensemble sauf au niveau du phonique
Très bien dans l'ensemble, personnel agréable, par contre très mauvaise isolation phonique, de plus un incident à eu lieu pendant ma deuxième nuit à 3 heures du matin, fait signalé à la réception, donc nuit écourtée.
於 2023 年 8 月住了 2 晚

6/10 一般般

Helle Elisabeth

情侶出遊
Stort set Ok. En del gade støj om natten. Aircon umulig at indstille. Meget lille bad. Bekymrende med meget smalle gange ved værelser og blokerede flugtveje (med rengøringsvogn og bunker med vasketøj). Meget venligt morgenmadspersonale. Dog mærkeligt at de passerede morgenmadslokalet med bure med vasketøj og varer i morgenmadstiden.
於 2023 年 7 月住了 5 晚

8/10 不錯哦

Sevilay

於 2023 年 7 月住了 2 晚

8/10 不錯哦

jean-yves

於 2023 年 7 月住了 1 晚

8/10 不錯哦

Ian

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 4 晚

6/10 一般般

Kathleen

Ideal for the Gare de Lyon train station
Hotel was okay. Reception not that welcoming and room was rather small. Ideally situated for the train station.
於 2023 年 6 月住了 1 晚

8/10 不錯哦

SEBASTIEN

喜歡：整潔度、員工素質和住宿環境和硬體
Bien
於 2023 年 6 月住了 1 晚

6/10 一般般

Nathalie

商務旅客
不喜歡：住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Jielun

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice location
Nice location and the hotel is in good condition.
於 2023 年 5 月住了 3 晚

10/10 有夠讚

Jeremy

於 2023 年 5 月住了 1 晚

8/10 不錯哦

Patrice

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯哦

philippe

於 2023 年 4 月住了 1 晚

10/10 有夠讚

Jose

於 2023 年 4 月住了 1 晚

6/10 一般般

denis

家庭旅遊
喜歡：員工素質
不喜歡：整潔度
INSATISFAIT
Nous ne sommes pas satisfait, la chambre était étroite il y avait beaucoup de poussière, nous avons trouvé des cheuveux dans la salle de bains
於 2023 年 4 月住了 1 晚

4/10 不太好

Alain

不喜歡：住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

8/10 不錯哦

Eileene

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Offered a petit-dejeuner. Free Wi-Fi. The shower was exceptionally small. But otherwise good. Would stay there again.
於 2023 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚

4/10 不太好

Loraine

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Location is very convenient and there’s a lot of restaurants and stores to buy food and drinks. Staff are wonderful although they room cleaning is not very flexible, we ended up opting not to clean room as they couldn’t come back in the afternoon. Water is only available on the first day and only instant coffee is available in the room. The bathtub drain sucked and the tile grout needs to be redone. The bed and pillows are very comfortable but you can hear footsteps and even the train from outside.
於 2023 年 2 月住了 2 晚

2/10 很糟糕

Charles

喜歡：員工素質和設施服務
不喜歡：住宿環境和硬體
Smallest hotel I have ever been in. Couldn’t open luggage & no where to store it. Air quality was poor due to a continuous wet carpet. After a few hours you get a blocked nose. Paint peeling from the sealing. Place is old & needs a total refurbishment. Some staff unfriendly, ie would makes us wait outside in the cold until he had finished his business.
於 2023 年 1 月住了 2 晚

6/10 一般般

Giovanni

喜歡：員工素質和客房舒適度
不喜歡：整潔度
Peccato la polvere
Hotel vicinissimo alla.stazione perfetto per arrivi e partenze senza problemi di orari. Peccato lanpulizia della camera sia.all'arrivo che durante il soggiorno!!! Ambiente sporco e polveroso nella.camera al nostro arrivo e nei guorni successivi non sono stati capaci di pulire soprattuto nel bagno dove era presente polvere intacconita sulle pareti dovute all'umidità. Il letto veniva solo coperto senza.essere sistemato a dovere come.si compete.ad un.albergo. Nota positiva il servizio di bollitore con caffè e the a disposizione, ma mancava l'acqua per utilizzalo bisognava procurarsela presso il supermarket.
於 2022 年 12 月住了 7 晚

6/10 一般般

Florence

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 12 月住了 1 晚

6/10 一般般

Florence

喜歡：整潔度和住宿環境和硬體
於 2022 年 12 月住了 2 晚

10/10 有夠讚

blot

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bon accueill
Tres bel accueil
於 2022 年 11 月住了 2 晚

10/10 有夠讚

Rafaela

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gostamos bastante de nossa estadia. O hotel era muito bem organizado, limpo, café da manhã muito bom e a localização boa (próximo a Gare de Lyon).
於 2022 年 11 月住了 3 晚

8/10 不錯哦

Neil

於 2022 年 11 月住了 3 晚

6/10 一般般

Jessica

家庭旅遊
喜歡：整潔度和員工素質
Posizione molto comoda, vicino alla stazione. Hotel molto rumoroso, anche di sera tardi si sentivano entrare ed uscire le persone dalle camere e le valigie.

4/10 不太好

Gianluca，Nocera Inferiore

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Camera piccolissima, quasi non c'era lo spazio per muoversi o aprire il trolley. Un solo asciugamano per tutto.
於 2022 年 10 月住了 2 晚

8/10 不錯哦

DIANA MARIELA GARCÍA

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Small hotel and fair price for what they offer. You can hear the guests upstairs flushing the toilet and walking around. If you’re a light sleeper like me, be prepared to wake up 3-5 times a night. Buffet is very limited and they had no silverware, plates, or glasses when we came downstairs. The croissants were excellent but there was no fruit, which we thought was weird. The lady at the front desk is very friendly and tried hard to communicate in English. Overall, a fair experience.
於 2022 年 10 月住了 1 晚

8/10 不錯哦

Hubert

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Accueil satisfaisant
Arrivée tardive, accueil rapide et précis, et vite au lit !
於 2022 年 10 月住了 1 晚

10/10 有夠讚

Bruno

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 2 晚

4/10 不太好

MASASHI

商務旅客
不喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 9 月住了 5 晚

10/10 有夠讚

Larry

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 9 月住了 1 晚

8/10 不錯哦

José Maria

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 3 晚

10/10 有夠讚

Nicolas

於 2022 年 8 月住了 1 晚