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巴黎威斯汀飯店的評分

4 out of 5
巴黎威斯汀飯店
3 Rue De Castiglione, Paris, Paris

評論

8.2

非常好

10 分，有夠讚；1000 則評論中有 455 則" "
8 分，不錯哦；1000 則評論中有 314 則" "
6 分，一般般；1000 則評論中有 138 則" "
4 分，不太好；1000 則評論中有 59 則" "
2 分，很糟糕；1000 則評論中有 34 則" "

8.4/10

整潔度

8.6/10

員工素質

7.4/10

設施服務

8.0/10

住宿環境和硬體

7.8/10

環保程度

評論

6/10 一般般

CHI WAI WENDY

團體旅遊
不喜歡：整潔度和員工素質
於 2023 年 4 月住了 4 晚
Carole DC 於 2023年6月2日回覆
Dear CHI WAI WENDY,We thank you for taking the time to respond to our customer survey. Based on your rating, we are pleased you enjoyed your stay.We sincerely hope to welcome you again.Best regards.Carole DC, Executive Assistant

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 5 晚
Lara - Duty Manager 於 2019年12月27日回覆
Thank you very much! We are looking forward to welcoming you again in our property. Warmly,

10/10 有夠讚

Pui Yin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Gérémy - Manager on Duty 於 2019年12月13日回覆
Dear Pui Yin, We are very happy to read that you had a pleasant stay with us. We look forward to welcoming again sometime ! Best regards,

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely and clean hotel for single traveller
Lovely welcoming snacks in room with free charge, good service, clean room with comfortable bed. Location is excellent.
於 2019 年 8 月住了 6 晚
Timothy M. 於 2019年8月25日回覆
Dear Guest, Thank you for choosing the Westin Paris-Vendôme for your trip in Paris and for your positive feedback. It encourages us to always offer you a delightful moment when visiting the city of lights! Looking forward to welcoming you back again very soon, Best regards, Timothy M. Duty Manager

8/10 不錯哦

Shui Chuen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 5 晚
Gérard K., Duty Manager 於 2018年12月21日回覆
Dear Shui Chuen, Thank you very much for having chosen the Westin Paris Vendome. We are pleased that you enjoyed your stay with us. We hope to welcome you back very soon. Best regards,

10/10 有夠讚

hok yee

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful stayed
Wonderful
於 2018 年 8 月住了 4 晚
Gérard Khy, Duty Manager 於 2018年9月11日回覆
Dear hok yee, Thank you very much for your compliments and we are looking forward to welcome you back soon. Best regards,

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good location, good breakfast overall good experience
於 2018 年 7 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 1 晚

8/10 不錯哦

May Fun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable & friendly staffs
The hotel is located in excellent location, close to Musium Lovre and shopping areas. Will recommend this hotel to friends and will stay again when we return

8/10 不錯哦

Kin kong，香港

喜歡：整潔度和員工素質
不喜歡：客房舒適度
五星酒店，寫四星的謙虛，一切都好，除了老舊
地點方便，入住速度快

8/10 不錯哦

真實旅客

喜歡：員工素質

8/10 不錯哦

Chung Ying

喜歡：員工素質
不喜歡：整潔度和客房舒適度

8/10 不錯哦

Rebecca，Taipei,Taiwan.

喜歡：員工素質和客房舒適度
一進房間屋頂就在下雨，屋頂漏水門口都濕了，非常不舒服 方便的位置

10/10 有夠讚

Ling

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Meng，St. John's

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Unforgettable view from the room
Breath taken view from the balcony, it is absolutely worth the money.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely hotel
nice hotel with good location

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
地点非常好
酒店总体不错，位置好，可是周围治安一般

10/10 有夠讚

Ken

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Always wonderful to stay at this fine hotel.
於 2024 年 4 月住了 2 晚
Carole DC 於 2024年4月26日回覆
Dear Ken,Thank you for your positive feedback.We are delighted you enjoyed your stay at The Westin Paris-Vendôme.Satisfying our guests is our priority.Looking forward to welcoming you back.Best regards.Carole DC, Executive Assistant

8/10 不錯哦

alfons

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Carole DC 於 2024年4月23日回覆
Dear alfons, We are pleased you enjoyed your stay at The Westin Paris-Vendôme. Looking forward to welcoming you back.Best regards.Carole DC, Executive Assistant

10/10 有夠讚

Ken

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Carole DC 於 2024年4月17日回覆
Dear Ken,Thank you for your positive feedback.Based on your rating, understand that you had a great time at the Westin Paris-Vendôme and we are very pleased.Looking forward to welcoming you back.Best regards.Carole DC, Executive Assistant

10/10 有夠讚

STEPHEN

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I’ll be back! Great location and comfortable accommodations!
於 2024 年 4 月住了 3 晚
Carole DC 於 2024年4月17日回覆
Dear Stephen, It is always very pleasant to receive a positive feedback, merci !Satisfying you is our priority.Looking forward to welcoming you back to the hotel Westin Paris-Vendôme. Best regards.Carole DC, Executive Assistant

10/10 有夠讚

Frances

家庭旅遊
Very friendly staff!
於 2024 年 4 月住了 3 晚
Carole DC 於 2024年4月17日回覆
Dear Frances, Thank you for your very positive rating and feedback.Looking forward to welcoming you back.Best regards.Carole DC, Executive Assistant

8/10 不錯哦

Dana

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
we loved the location. Room house keeping was not complete, trash and dishes left repeatedly.
於 2024 年 4 月住了 5 晚
Carole DC 於 2024年4月9日回覆
Dear Dana,Thank you for taking the time to tell us about your experience following your stay.It is always encouraging to hear pleasant comments because we work every day to keep our guests satisfied.Looking forward to welcoming you back to the hotel Westin Paris-Vendôme. Best regards.Carole DC – Executive Assistant

6/10 一般般

Glory

情侶出遊
The management needs more attention to the business
於 2024 年 3 月住了 1 晚
Carole DC 於 2024年3月7日回覆
Dear Glory,We thank you for taking the time to share your recent experience with us. It is important for us to have your feedback so that we can continue to improve.Looking forward to welcoming you back to the hotel Westin Paris-Vendôme.Best regards.Carole DC, Executive Assistant

6/10 一般般

ROBERT ALCANTARA

喜歡：員工素質
It was ok
於 2024 年 2 月住了 2 晚
Carole DC 於 2024年3月7日回覆
Dear ROBERT ALCANTARA,Thank you for your feedback, we are pleased you enjoyed your stay.We do hope to welcome you again.Best regards.Carole DC, Executive Assistant

10/10 有夠讚

Sheena

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location. Lovely building. Very courteous staff.
於 2024 年 2 月住了 5 晚
Gwen C Guest Satisfaction Service 於 2024年2月29日回覆
Dear Sheena,Thank you for taking the time to tell us about your experience following your stay.It is always encouraging to hear pleasant comments, especially when they come from those who mean the most to us: you! Satisfying our guests is our priority.We look forward to welcoming you back.Best regards.

6/10 一般般

Tanita Simone

不喜歡：住宿環境和硬體
於 2024 年 2 月住了 4 晚
Gwen C Guest Satisfaction Service 於 2024年2月22日回覆
Dear Tanita Simone,Thank you for your feedback.Unfortunately, your experience is below our standards and we are really sorry.We assure you that satisfying our guests is our priority. We sincerely hope to welcome you again.Best regards.

8/10 不錯哦

Frank

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Billing Issue
於 2024 年 2 月住了 4 晚
Gwen C Guest Satisfaction Service 於 2024年2月15日回覆
Dear Frank,Thank you for your positive rating.We are delighted you enjoyed your stay at The Westin Paris-Vendôme.We have taken your comments on very seriously and it is important to us that we continually improve.Looking forward to welcoming you back.Best regards.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 8 晚
Gwen C Guest Satisfaction Service 於 2024年2月1日回覆
Dear guest,Thank you for your high rating.We are delighted you enjoyed your stay at The Westin Paris-Vendôme. Satisfying our guests is our priority.We look forward to welcoming you back.Best regards.

10/10 有夠讚

Felipe

於 2024 年 1 月住了 4 晚
Carole DC 於 2024年3月22日回覆
Dear Felipe,We thank your your positive feedback.Based on your rating, we understand that you had a great time at the Westin Paris-Vendôme and we are delighted. Satisfying our guests is our priority.Looking forward to welcoming you back.Best regards.Carole DC, Executive Assistant

10/10 有夠讚

HANS

於 2024 年 1 月住了 1 晚
Gwen C Guest Satisfaction Service 於 2024年1月30日回覆
Dear Hans,Thank you for taking the time to tell us about your experience following your stay.It is always encouraging to receive a very positive rating. We work every day to keep our guests satisfied.Looking forward to welcoming you back to the hotel Westin Paris-Vendôme.Best regards.

8/10 不錯哦

Analyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location. Rooms need to be refurbish .
於 2024 年 1 月住了 6 晚
Gwen C Guest Satisfaction Service 於 2024年1月30日回覆
Dear Analyn,Thank you for your positive rating. It is very pleasant! We are delighted you enjoyed your stay at The Westin Paris-Vendôme.Looking forward to welcoming you back.Best regards.

10/10 有夠讚

Michael

喜歡：整潔度、員工素質和住宿環境和硬體
This is a perfect position when you stay in Paris. The staff were exceptionally helpful and courteous. Particular, thanks to Philippe Bonnet one of the concierge who assisted us. We were particularly touched by the hotel’s acknowledgement of my wife’s birthday. Will stay again without doubt.
於 2024 年 1 月住了 7 晚
Gwen C Guest Satisfaction Service 於 2024年1月30日回覆
Dear Michael,On behalf of the entire hotel team, we want to thank you for sharing about your nice stay.It is always encouraging to receive a very positive rating. Thank you for your kind comments to Philippe.We work every day to keep our guests satisfied.Looking forward to welcoming you back to the hotel Westin Paris-Vendôme.Best regards.

10/10 有夠讚

Analyn

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gwen C Guest Satisfaction Service 於 2024年1月18日回覆
Dear Analyn,On behalf of the entire hotel team, we want to thank you for sharing about your nice stay.It is always encouraging to receive a very positive rating. Thank you ! Looking forward to welcoming you back to the hotel Westin Paris-Vendôme.Best regards.

8/10 不錯哦

José

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 19 晚
Gwen C Guest Satisfaction Service 於 2024年1月15日回覆
Dear José,Thank you for your positive rating.We are delighted you enjoyed your stay at The Westin Paris-Vendôme.Looking forward to welcoming you back.Best regards.

10/10 有夠讚

zine

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Zine,Thank you for your positive feedback.We are delighted to know that you had a good time.Looking forward to welcoming you back to Westin Paris-Vendôme. Best regards.

10/10 有夠讚

lisa

情侶出遊
喜歡：設施服務
A very American hotel in Paris. They have all the conveniences of the US and the perfection of the French. Staff, reception, security-one night some kids decided to park outside the hotel at 2 am and blast loud music and have a small party-security was on top of that and ended it quickly without incident, everything was lovely. Bigger rooms than most in Paris is a huge plus. King sized bed and a lovely bathroom larger than a port o potty that many luxury hotels in Europe offer. Excellent hotel
於 2024 年 1 月住了 1 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Lisa,Thank you for taking the time to tell us about your experience following your stay.It is always encouraging to receive a very positive rating and to read your nice comments. Satisfying our guests is our priority. Looking forward to welcoming you back to Westin Paris-Vendôme. Best regards.

6/10 一般般

Mariana

不喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 1 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Mariana,Thank you for your feedback.Unfortunately, your experience is below our standards and we are really sorry.Satisfying our guests is, we assure you, our priority.We look forward to welcoming you back.Best regards.

10/10 有夠讚

dominic

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 6 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Dominic,Thank you for your positive feedback.We are delighted you enjoyed your stay at The Westin Paris-Vendôme. Satisfying our guests is our priority. We look forward to welcoming you back.Best regards.

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 11 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Anonymous,Thank you for your feedback.Unfortunately, your experience is below our standards and we are really sorry.We sincerely hope to welcome you again.Best regards.

4/10 不太好

真實旅客

家庭旅遊
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Extremely poor house cleaning
於 2023 年 12 月住了 11 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Anonymous,Thank you for your feedback.Unfortunately, your experience is below our standards and we are really sorry.We assure you that all our teams do their utmost to satisfy you every day. Providing the highest level of hospitality is our priority.We sincerely hope to welcome you again.Best regards.

10/10 有夠讚

Inna

於 2024 年 1 月住了 3 晚
Gwen C Guest Satisfaction Service 於 2024年1月9日回覆
Dear Inna,Thank you for your positive rating.We are delighted you enjoyed your stay at The Westin Paris-Vendôme.Looking forward to welcoming you back.Best regards.

10/10 有夠讚

Nalini

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
We have stayed here for over a decade, and have never been disappointed.
於 2023 年 12 月住了 6 晚
Gwen C Guest Satisfaction Service 於 2024年1月2日回覆
Dear Nalini,Thank you for taking the time to tell us about your experience following your stay.It is really a pleasure to receive a very positive rating and to know that you enjoyed your stay at the Westin Paris-Vendome! Satisfying our guests is our priority.We look forward to welcoming you back.Best regards.

10/10 有夠讚

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
To busy this time of year ....hotel was fantastic.
於 2023 年 12 月住了 5 晚
Gwen C Guest Satisfaction Service 於 2023年12月29日回覆
Dear Stephen,Thank you for your positive rating.We are delighted you enjoyed your stay at The Westin Paris-Vendôme.Looking forward to welcoming you back.Best regards.

10/10 有夠讚

Karen

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 3 晚
Gwen C Guest Satisfaction Service 於 2023年12月29日回覆
Dear Karen,On behalf of the entire hotel team, we want to thank you for sharing about your nice stay.It is always encouraging to receive a very positive rating.We work every day to keep our guests satisfied.Looking forward to welcoming you back to the hotel Westin Paris-Vendôme.Best regards.

8/10 不錯哦

Joyce

情侶出遊
喜歡：員工素質和設施服務
Gwen C Guest Satisfaction Service 於 2024年1月30日回覆
Dear Joyce,Thank you for taking the time to tell us about your experience following your stay.We are delighted you enjoyed your stay at The Westin Paris-Vendôme. Satisfying our guests is our priority. We look forward to welcoming you back.Best regards.

10/10 有夠讚

Nathalie

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Gwen C Guest Satisfaction Service 於 2023年12月29日回覆
Dear Nathalie,Thank you for taking the time to tell us about your experience following your stay.We are delighted you enjoyed your stay at The Westin Paris-Vendôme. Satisfying our guests is our priority. We look forward to welcoming you back.Best regards.

8/10 不錯哦

Alexa

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 4 晚
Gwen C Guest Satisfaction Service 於 2023年12月22日回覆
Dear Alexa,Thank you for your positive rating.We are delighted you enjoyed your stay at The Westin Paris-Vendôme.Looking forward to welcoming you back.Best regards.

4/10 不太好

Indira

家庭旅遊
不喜歡：整潔度和客房舒適度
C
於 2023 年 12 月住了 1 晚
Gwen C Guest Satisfaction Service 於 2023年12月19日回覆
Dear Indira,Thank you for your feedback.Unfortunately, your experience is below our standards and we are really sorry.We assure you that satisfying our guests is our priority. We sincerely hope to welcome you again.

4/10 不太好

DIEGO，LAREDO

於 2023 年 12 月住了 1 晚
Gwen C Guest Satisfaction Service 於 2023年12月19日回覆
Dear Diego,Thank you for your feedback.Unfortunately, your experience is below our standards and we are really sorry.We assure you that satisfying our guests is our priority. We sincerely hope to welcome you again.Best regards.