住宿內部

盧浮宮瑪索里耶歌劇飯店的評分

3 out of 5
盧浮宮瑪索里耶歌劇飯店
13 rue Marsollier, Paris, Paris

評論

8.0

非常好

10 分,有夠讚;706 則評論中有 252 則" "
8 分,不錯哦;706 則評論中有 280 則" "
6 分,一般般;706 則評論中有 109 則" "
4 分,不太好;706 則評論中有 47 則" "
2 分,很糟糕;706 則評論中有 18 則" "

8.6/10

整潔度

8.4/10

員工素質

7.2/10

設施服務

7.8/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

Zijing

喜歡:員工素質
不喜歡:住宿環境和硬體
基础条件差
於 2024 年 1 月住了 2 晚
Manager 於 2024年3月2日回覆
Dear Zijing, we noticed that you rated your stay with us with a score of 40/100. We are truly sorry to learn that your experience did not meet your expectations. Please be assured that we take this evaluation seriously and will take the necessary steps to improve our services. We hope to have the opportunity to welcome you again and provide a much better experience on your next visit.

10/10 有夠讚

Yongchang

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
good hetel
於 2023 年 6 月住了 4 晚

8/10 不錯哦

HSIU YU

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點很好
於 2023 年 1 月住了 4 晚

8/10 不錯哦

Man Yi Emily

團體旅遊
喜歡:員工素質
於 2019 年 12 月住了 4 晚
Françoise 於 2019年12月24日回覆
We thank you for your stay at the Hotel Louvre Marsollier Opera. The whole team wish you a Merry Christmas and we hope to welcome you in 2020.

8/10 不錯哦

L

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
整體上滿意
整體來說是不錯的住宿,只是有時候會聽到隔壁在說話。電梯只到樓層6,到樓層7需要走樓梯,如果帶著大型行李,建議預先註明要有電梯的樓層。
於 2019 年 8 月住了 5 晚

8/10 不錯哦

KF.C

情侶出遊
喜歡:整潔度和員工素質
Clean but spacious. The staff are nice and willing to provide help. The location is good as well.
於 2019 年 4 月住了 1 晚

6/10 一般般

Kai Hong

喜歡:員工素質
不喜歡:客房舒適度
Small room, water leakage from rooftop during heavy rain. But hotel arranged another room for us at last. Good location.
於 2019 年 1 月住了 4 晚

6/10 一般般

HON LAI WILLIAM

不喜歡:住宿環境和硬體和客房舒適度
於 2018 年 10 月住了 4 晚

8/10 不錯哦

Qimeng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 2 晚

6/10 一般般

真實旅客

不喜歡:住宿環境和硬體和客房舒適度
The hotel is located in a convenience areas for dining, shopping & historical spots.

6/10 一般般

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
The hotel staff are very friendly and helpful. The hotel location is very convenient to both public transportation and tourist attractions. But the 3-person room is smaller than expected. The room condition is much worse than that shown in the website, such as old interior decoration and furniture, unlevelled floor, dirty carpet, etc. Insufficient provision of daily consumables for 3 persons, i.e. there are 3 face towels, 3 bath gels and 2 soaps on the day of check-in, but it reduces to 2 face towels, 2 bath gels and 1 soap starting from the third day of stay. The air-conditioning is automatically switched off after 11pm that it is very hot in the night though we have turned the heater to the min.

8/10 不錯哦

Jing,北京

喜歡:整潔度和客房舒適度
房间很小,设施还算可以,电梯的确是鞋盒子电梯,我们全家三口不带行李可以满满地挤在一起。酒店周围很多韩国烤肉和日本寿司店,还有亚洲超市,吃比较方便。机场大巴也可以直达歌剧院。但做地铁不怎么方便,去主要景点大部分需要换乘,不如正在主要枢纽站附近方便。

2/10 很糟糕

Queenie Wong,Macau

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
完全失望
本身可以用HK 1200一晚,但竟然原來之前付款不成功! 最後竟然用HK1700一晚! 完全無用EMAIL 或其他溝通方式告知! 完全失望! 另外, 房細 & 服務態度差!

4/10 不太好

Leonard

喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
Toilet seat was loose, sink did not drain! Reception man suggested I try and unclog it!
於 2024 年 4 月住了 1 晚
Team Korner 於 2024年4月28日回覆
Dear Leonard, we're truly sorry to hear about your experience. We take your feedback seriously and will take necessary action to improve our services. We hope to have the opportunity to provide you with a better experience on your next visit. Thank you for your feedback. The Korner Team.

10/10 有夠讚

Khatouna

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel is cozy and clean on quiet street. Staff is friendly. Do not recommend breakfast, it is very basic.
於 2024 年 3 月住了 2 晚
Yaro 於 2024年3月31日回覆
Dear Khatouna,thank you so much for your positive feedback. We're delighted to hear that you found our hotel cozy, clean and our staff friendly. However, we're sorry to hear that our breakfast didn't meet your expectations. We appreciate your recommendation and we'll definitely look into improving our breakfast offerings. We hope to have the pleasure of welcoming you back soon. The Korner Team.

8/10 不錯哦

xueying

家庭旅遊
喜歡:員工素質
The air conditioner does not work well.
於 2024 年 3 月住了 2 晚
The Korner Team. 於 2024年3月26日回覆
Dear Xueying, thank you for your feedback. We are sorry to hear about the issue with the air conditioner. We take your comments very seriously and will address this problem immediately. We hope to welcome you back soon and provide you with a seamless stay.

10/10 有夠讚

Mina

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
The location is perfect! The room with two twins are a little small but everything works well and during the trip, basically the room is just for sleeping. So, the size don't matter. The staffs are friendly, so many dining options around the hotel, anywhere to go is convenient. It was a great stay for mom and son's trip.
於 2024 年 3 月住了 4 晚
The Korner Team. 於 2024年3月26日回覆
Dear Mina, thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and found our location convenient. We're glad that our friendly staff and the many dining options around the hotel added to your experience. We hope to welcome you and your son back again soon!

8/10 不錯哦

Mina

喜歡:整潔度和員工素質
Super convenient area for sightseeing. So many asian meals options unexpectedly which is great!
於 2024 年 3 月住了 1 晚
The Korner Team. 🌍🙂 於 2024年3月26日回覆
Thank you so much Mina for your positive feedback. We are delighted that you enjoyed your stay with us and found our location convenient for your sightseeing. We hope to see you again soon.

10/10 有夠讚

Frank

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Close to Louvre and lots of dining options. Very quiet.
於 2024 年 3 月住了 3 晚
The Korner Team. 於 2024年3月26日回覆
Dear Frank, thank you so much for your positive feedback. We're thrilled to know you enjoyed our location near the Louvre and appreciated the quietness. We hope to welcome you back soon.

6/10 一般般

Sophie

情侶出遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
This hotel has a really unique hotel key and you have to give it to the front desk every time you leave the hotel and have to ask for it back when you come back to the hotel. This definitely changed my plans because it was a hassle to leave and enter the hotel. Just for future reference! If I knew this before booking, I would have booked a different hotel so just FYI This hotel has great location, really close to the metro and close proximity to the Louvre and great shopping in the 1st. There was some mold in the bathroom on the ceiling and on the hair dryer cord, which was very gross. The bathroom is super small and has no ventilation AT ALL.
於 2024 年 3 月住了 4 晚
Team Korner 於 2024年3月17日回覆
Dear Sophie, thank you for taking the time to share your feedback. We're sorry to hear about the inconvenience caused by our hotel key policy and the issues you encountered in the bathroom. Your comments are very important to us and we will certainly address these concerns. We're glad you enjoyed our prime location and we hope to have the opportunity to welcome you back and provide a better experience in the future.

6/10 一般般

Erika

喜歡:員工素質
スタッフの方が皆さん親切でした。 場所もオペラに近くとても便利。 ただ、一人部屋は とても狭かったです。
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月2日回覆
Dear Erika, thank you for your feedback. We are glad to hear that you found our staff kind and our location convenient. However, we regret to learn that you found the single room too small. We appreciate your comments and will take them into consideration to improve our services. We hope to welcome you back and provide a better experience on your next visit. The Korner Team.

8/10 不錯哦

Maidelys

喜歡:整潔度、員工素質和住宿環境和硬體
Well placed
於 2024 年 2 月住了 2 晚
Manager 於 2024年3月2日回覆
Thank you for your feedback, Maidelys! We're glad to hear that you appreciated our hotel's location. We look forward to welcoming you again soon! The Korner Team

10/10 有夠讚

Kelly

情侶出遊
喜歡:整潔度和設施服務
Front desk very friendly
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月2日回覆
Dear Kelly, thank you so much for your kind words. We're thrilled you found our front desk staff to be friendly! We hope to see you again soon at our hotel. The Korner Team.

10/10 有夠讚

Andre

喜歡:整潔度、員工素質和住宿環境和硬體
The hotel smelled great for starters and was clean. Front desk check in was great and a very walkable neighborhood located near a lot of retail. Also, Oscar Wilde lived in the building in 1899 which was a pretty cool fact.
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月2日回覆
Thank you very much Andre for your kind words. We are delighted to hear that you enjoyed your stay and appreciated our location and history. We look forward to welcoming you back soon.

2/10 很糟糕

Cinthia

不喜歡:整潔度、員工素質和設施服務
El polvo enla habitación fue terrible, estuve dos dias y no pude dormir con una alergia, ademas el personal no es atento y servicial … jamás te muestran en llas fotos la realidad de las instalaciones
於 2024 年 2 月住了 2 晚
Manager 於 2024年2月3日回覆
Thank you for taking a few minutes of your time to leave us a comment on your experience in our hotel. We are sorry that the room you were in was not suitable for you. Regarding cleaning and dust, we would like to point out that the rooms are cleaned daily by the maids and that everything is done to ensure that our rooms are clean and welcoming.Regarding our staff, you should know that they care about the well-being of our guests and that they do everything possible to make their stay as pleasant as possible. We are present at the hotel 24/7 and always available.SincerelyThe Korner team (modifié)

6/10 一般般

James

喜歡:員工素質
不喜歡:設施服務
Loved the location... room was very small, clean.. dark, nothing exceptional.
於 2024 年 1 月住了 2 晚
Manager 於 2024年3月2日回覆
Dear James, thank you for taking the time to share your feedback. We're glad that you appreciated our location, but we're sorry to hear that our room didn't meet your expectations. We are always striving to improve our services and your input is valuable to us. We hope to have the opportunity to welcome you back and provide a better experience next time.

10/10 有夠讚

MARY ANTONETTE

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front desk staff are friendly. Rooms are small bit clean. Location is great.
於 2024 年 1 月住了 7 晚
Manager 於 2024年3月2日回覆
Thank you very much, Mary Antonette, for your positive feedback. We are delighted to know that you appreciated our friendly staff, clean rooms, and convenient location. We look forward to welcoming you back soon.

8/10 不錯哦

JOOHEE

於 2024 年 1 月住了 6 晚
Team Korner 🌞 於 2024年2月15日回覆
Dear JOOHEE, thank you for your rating. We are glad that you had a positive experience at our hotel. We look forward to welcoming you again.

10/10 有夠讚

felipe

親子旅遊
喜歡:整潔度、員工素質和設施服務
8
於 2024 年 1 月住了 2 晚
L'équipe Korner. 於 2024年2月14日回覆
Merci beaucoup Felipe pour votre note parfaite. Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Au plaisir de vous revoir bientôt.

8/10 不錯哦

Raul

情侶出遊
喜歡:設施服務
於 2023 年 12 月住了 3 晚
Team Korner 於 2024年2月14日回覆
Dear Raul, thank you for your feedback. We are glad to see that you enjoyed your stay with us. Please feel free to share any place for improvement ! We look forward to welcoming you back soon.

10/10 有夠讚

María Fernanda

家庭旅遊
喜歡:員工素質和客房舒適度
不喜歡:整潔度
Es un hotel con calidez en el trato de las personas, tiene lo necesario para alojarse, solo que el olor de las sabanas no es agradable y en la habitación que nos asignaron, había moho en las paredes
於 2023 年 12 月住了 3 晚
L'équipe Korner. 🌞 於 2024年2月15日回覆
Thank you very much, María Fernanda, for your feedback. We are glad to hear that you enjoyed the warmth of our staff and found our hotel to be accommodating. However, we are sorry to hear about the issue with the smell of the sheets and the mold in your room. We take your comments very seriously and will take the necessary measures to improve these aspects. We hope to welcome you back soon for an even better experience.

8/10 不錯哦

marie-pierre

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
L'équipe Korner. 於 2024年2月14日回覆
Merci beaucoup Marie-Pierre pour votre évaluation positive. Nous sommes ravis que vous ayez apprécié votre séjour chez nous. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt.

2/10 很糟糕

Frédéric

喜歡:員工素質
於 2023 年 12 月住了 1 晚
Reception 於 2023年12月16日回覆
Cher Frédéric, nous sommes sincèrement désolés de constater que votre séjour chez nous n'a pas été à la hauteur de vos attentes, comme l'indique votre note de 20/100. Nous prenons votre évaluation très au sérieux et nous mettrons tout en œuvre pour améliorer nos services. Nous espérons sincèrement avoir l'opportunité de vous accueillir à nouveau et de vous offrir une expérience bien meilleure lors de votre prochaine visite.

8/10 不錯哦

Silvana

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 2 晚
L'équipe Korner. 🌞 於 2024年2月15日回覆
Merci beaucoup Silvana pour votre bonne note. Nous sommes ravis que vous ayez passé un agréable séjour chez nous. Nous espérons vous revoir bientôt.

8/10 不錯哦

Thais

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bom hotel
Estadia ok, hotel pequeno e confortavel. Boa localização rua tranquila próximo a cafes, opera, metro a 300 metros.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Sarah

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect base for exploring Paris
Convenient location, within walking distance of metro, shops and the louvre. Staff were very friendly and welcoming. The room was comfortable and clean.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Brandon

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We very much enjoyed our stay. The location is great, and the staff was accommodating and friendly. The perfect place to get to all the highlights on foot.
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Frédéric

於 2023 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

10/10 有夠讚

juan,Oakville

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Highly recommended! Close to everything.
於 2023 年 9 月住了 2 晚

4/10 不太好

Gopal,MOLINE

不喜歡:住宿環境和硬體
Rr
於 2023 年 9 月住了 4 晚

10/10 有夠讚

Kondo

於 2023 年 9 月住了 3 晚

4/10 不太好

Erick

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
Not
於 2023 年 9 月住了 2 晚

6/10 一般般

Elena

團體旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務和住宿環境和硬體
It depends on the rate you are getting. We definenetely overpaid with some nights being close to 0.5k. Plumbings is in bad shape, dirty carpet, no complimentary water. When we arrived, elevator wasn’t working, hotel has steep staircase.
於 2023 年 9 月住了 3 晚

8/10 不錯哦

enrique,castellon

家庭旅遊
喜歡:整潔度和員工素質
Ubicación fantástica, hotel y habitaciones pequeñas y modestas pero suficiente para dormir. La cama es cómoda.
於 2023 年 9 月住了 2 晚

4/10 不太好

Alessandro

商務旅客
不喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 3 晚

6/10 一般般

Stephen

於 2023 年 9 月住了 2 晚

2/10 很糟糕

Ahlam

喜歡:員工素質
不喜歡:客房舒適度
Lad være med bo der
Hotel er så småt elevator er nok til en person værelserne er meget meget meget lille. Vil ikke anbefale den
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Reija

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Prime location & nice rooms
Prime location, calm, nice and tidy rooms. Good service. Very priceworthy!
於 2023 年 9 月住了 1 晚

6/10 一般般

Nikolett

家庭旅遊
喜歡:整潔度
The location of the hotel is excellent. Service could improve at check in and in general. Rooms, elevator and the only one staircase are very small and narrow.
於 2023 年 9 月住了 1 晚