住宿內部

黎伯特運河聖馬丁飯店的評分

3 out of 5
黎伯特運河聖馬丁飯店
5 Avenue Secretan, Paris, Paris

評論

8.2

非常好

10 分,有夠讚;1000 則評論中有 409 則" "
8 分,不錯哦;1000 則評論中有 404 則" "
6 分,一般般;1000 則評論中有 107 則" "
4 分,不太好;1000 則評論中有 33 則" "
2 分,很糟糕;1000 則評論中有 47 則" "

8.8/10

整潔度

8.6/10

員工素質

7.8/10

設施服務

8.4/10

住宿環境和硬體

8.2/10

環保程度

評論

4/10 不太好

Tin Kio

於 2023 年 9 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2023年10月6日回覆
亲爱的宾客您好!感谢您选择入住我们酒店并留下您的详细反馈!为宾客提供热情体贴的服务体验是我们一直以来的工作宗旨和不懈追求!非常遗憾遗憾本次住宿体验未能完全满足您的期待,在此向您表达诚挚的歉意!我们非常重视您的意见与建议,也诚挚希望您能留下更详细的反馈,以便我们不断改善我们的服务,您在入住期间有任何需求也可随时与我们联络,我们定会竭力为您解决!祝您生活愉快,一切顺心!Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Tam

於 2022 年 10 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2022年10月27日回覆
Dear Guest,Thank you for positively reviewing your recent stay.We're happy to hear we hit the mark for you.Again, thank you very much.We look forward to welcoming you again. Best regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Suk Yee

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2022年9月23日回覆
Dear Guest,Thank you for letting us know how you rated your recent stay.We are happy to have met your requirements.However, we would love to know what would have made your stay a perfect one.We look forward to the pleasure of seeing you again in the future. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Chung Tat

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Reception speak English, offer help in tourist attraction. The room is clean, tidy, good isolation even next to the elevator chamber.
於 2021 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good service
於 2019 年 11 月住了 6 晚
Olivia - Libertel Canal Saint-Martin*** 於 2019年11月27日回覆
Hello, thank you for this positive appreciation shared about our hotel and service. Our staff is available 24/7 to help and inform you before, during and after your stay. At your service, Olivia - Libertel Canal Saint-Martin***

8/10 不錯哦

Chieh,Taipei city, Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
櫃檯友善,但廁所淋浴間太小,排水孔太小,會淹水導致水滲出來
於 2019 年 1 月住了 3 晚

8/10 不錯哦

Nikko

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Though the hotel is small and tight, it was very clean and comfy for its price. Bathroom wasn't the most private as it was only a sliding door (we were a couple so we were personally okay~ might be akward for other pairs) but had a very convient drying bar for towels. Not luggage friendly like most of Paris, but it does have elevators. The true value of it lies in its location. Very good spot that connects to 3 metro lines and 2 major train stations, walkable by the canal/beautiful parks, and lots of choices for a late night bite. definitely recommend!
於 2024 年 5 月住了 4 晚

8/10 不錯哦

jesus

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Habitaciones bien pero pequeñas. El baño muy bien, limpio y con buen funcionamiento. Pasillos estrechos para moverse con maletas es complicado
於 2024 年 5 月住了 5 晚

6/10 一般般

Sarah

情侶出遊
喜歡:整潔度
Karte im Hotel hat nicht mehr funktioniert. Mitarbeiter kam und hat die Tür geöffnet, meinte dann wir können schlafen gehen und jemand kümmert sich drum. Am nächsten Tag nachgefragt, keiner wusste was davon. Danach wurde sich drum gekümmert. Zimmer ist wirklich nur zum schlafen, Sauberkeit war ok.
於 2024 年 5 月住了 4 晚

8/10 不錯哦

Roland

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 3 晚

6/10 一般般

Angela

不喜歡:設施服務和住宿環境和硬體
The room itself is not bad. Clean and decent size. However, a few things: 1. The area is not that practical, a bit far from some of the main attractions/centre 2. The area is also a bit dodgy and I feel a bit unsafe sometimes for a solo traveler like myself 3. Little stairs to go up to the room, not as accessible 4. When I went into the room at night after a long day, was about to take a shower when I noticed that the soap bottle is empty. I complained to the reception the following morning and his reaction was “did you call the reception?”. I mean it was 10:30pm at night, I had a long big day and all I wanted to do is shower and bed. Overall, it’s ok for 1 night stay but I would probably stay in another area in the future.
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Makenzie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚

2/10 很糟糕

Michelle

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stay away from this place. The location is next to construction and the hotel did not disclose this information. If they place you in a room facing the street, you will hear the jack hammer early in the morning along with the constant sirens from ambulance since it’s close the hospital. The room is really small and good just for one person…rm 171. It is convenient to subway access but the area is dirty and did not feel safe at night. Stay at your own risk.
於 2024 年 4 月住了 3 晚

6/10 一般般

Maria

不喜歡:整潔度
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Awedis

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Tracy

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was very nice. The only concern was I could not adjust the temperature or air flow in the room.
於 2024 年 4 月住了 4 晚
Bertrand AUBRY, Adjoint de Direction 於 2024年4月20日回覆
Dear Madam,Thank you for the time taken to share your experience of staying with us.We are delighted that the cleanliness of our rooms, the condition of our hotel, and the quality of service met your high standards and contributed to a positive experience during your time at Libertel Canal Saint-Martin.We do, however, regret to hear of any inconvenience you encountered with the room's temperature control. While our rooms are equipped with air conditioning, we understand that personal comfort levels can vary. For future visits, please be assured that our front desk is available 24/7 to assist with any such concerns, ensuring a comfortable and enjoyable stay.Thank you once again for choosing us and for your kind remarks. Your satisfaction is our top priority, and we are committed to providing a stay that exceeds expectations.We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Kathleen

喜歡:整潔度和員工素質
Construction
於 2024 年 4 月住了 4 晚
Bertrand AUBRY, Adjoint de Direction 於 2024年4月16日回覆
Chère Madame, Merci d'avoir partagé votre expérience chez nous.Nous sommes ravis que la propreté de nos chambres et la qualité de notre service aient répondu à vos attentes et contribué à rendre votre séjour agréable.Votre retour positif est un véritable encouragement pour toute notre équipe qui s'efforce de fournir un service irréprochable.Votre mention de la construction est notée, bien qu'elle ne semble pas avoir entaché votre expérience globale, et nous en sommes soulagés. La satisfaction de nos clients est au cœur de nos préoccupations et nous sommes heureux de constater que cet aspect de votre séjour a été positif.Nous espérons vous recevoir à nouveau très bientôt pour un séjour en pleine adéquation avec vos attentes.Bien cordialement,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

stephanie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean room and near a metro which is convenient for every day transportation whilst on holiday! Staff were polite and kind to assist!
於 2024 年 4 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年4月15日回覆
Dear Madam,Thank you for sharing your experience at our resort.We are pleased to hear you found the room clean and appreciated the convenience of our location next to the metro for your daily transport needs. It is also heartening to know that our staff's politeness and readiness to assist made a positive impact on your stay.While we continually strive to deliver the best experiences and are glad you enjoyed several aspects of Libertel Canal Saint-Martin, we are always open to suggestions for improvement. We take pride in maintaining our hotel to a high standard and are glad that both the condition of our hotel and the amenities provided met your expectations.It would be a pleasure to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Luis,Tucson

喜歡:整潔度
There is road construction and homeless people around.
於 2024 年 4 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年4月12日回覆
Dear Sir, Many thanks for having taken the time to review your stay.We are pleased to hear that you found our rooms to be well-maintained, reflecting our commitment to cleanliness.However, we regret to hear about your experience with the external factors such as road construction and the presence of homeless individuals in the vicinity of our hotel. We understand that such conditions can impact the overall impression of your visit, even though they are beyond our control. We strive to ensure a pleasant stay and apologize for any inconvenience these external situations may have caused.We also appreciate your feedback on the hotel condition and service. While these aspects have been rated neutrally, we continuously aim to improve our guest experience and value your input as it helps us identify areas of enhancement.We hope to have the pleasure of welcoming you again. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Gabel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Accueil au top ! Nous avons eu une personne très compréhensive sur notre long voyage qui ont arrivé à nous aider à nous reposer avec facilité. La qualité de l’hôtel et le prix sont tres convenable.
於 2024 年 4 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年4月12日回覆
Chère Madame, Cher Monsieur,Un grand merci pour cette belle appréciation.Nous sommes ravis de lire que notre personnel a su répondre efficacement à vos besoins après un long voyage et que vous avez trouvé le repos nécessaire pour profiter pleinement de votre séjour. La propreté de nos chambres et la qualité de notre établissement sont des aspects que nous valorisons au quotidien, et votre reconnaissance à ce sujet est très appréciée.La satisfaction de nos clients étant notre priorité, nous sommes heureux que vous ayez trouvé le rapport qualité-prix de notre hôtel convenable.Nous espérons vous revoir très bientôt pour un séjour toujours de qualité.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

gillian

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Centrally located for shops, bars and restaurants and Metro.
於 2024 年 3 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年4月12日回覆
Dear Madam,It is a pleasure to receive your positive feedback following your recent stay.We are delighted to hear that our central location provided convenient access to local shops, bars, restaurants, and the Metro, making your stay in Paris enjoyable. Maintaining the highest levels of cleanliness, service, and room amenities is something we take great pride in, and it is heartening to know these aspects contributed to a memorable experience at Libertel Canal Saint-Martin. Rest assured, our team is committed to upholding the hotel's excellent condition to ensure every guest's comfort and satisfaction.We hope you will return for another memorable stay.Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

gillian

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is a city centre location, 2 minutes from a Metro station (Jaures) not far from Gard du Nord. Close to Butte de Chaumont park and many shops, boulangeries, cafes, bars and restaurants. The hotel staff are pleasant and helpful. It is clean and has everything you need for a nice stay in Paris at a reasonable price.
於 2024 年 4 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年4月12日回覆
Dear Madam,We'd like to thank you for this positive feedback about your stay in our hotel.We are thrilled to hear that our central location and the close proximity to the Jaures Metro station and Gare du Nord provided a convenient base for your Parisian adventures. It is gratifying to know that the variety of nearby shops, boulangeries, cafes, bars, and restaurants enhanced your experience in the vibrant neighborhood. Your kind words regarding our pleasant and helpful staff mean a great deal to us, as we strive to offer exceptional service to our guests. Furthermore, we are delighted that the hotel's cleanliness and overall value met your expectations and contributed to a pleasant stay. While amenities are an area of neutral feedback, we are proud to offer a range of features designed to ensure a comfortable and enjoyable visit, as highlighted in our information database.We look forward to welcoming you back on a future visit.Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Michellle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年4月12日回覆
Cher Monsieur,Nous vous sommes reconnaissants d'avoir pris le temps de partager votre expérience.Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Au plaisir de vous recevoir à nouveau,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

David

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Cerca de transportes públicos
於 2024 年 3 月住了 5 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月18日回覆
Caro Senhor, estamos gratos pela sua preferência e comentário.É um prazer saber que a proximidade com os transportes públicos foi conveniente para suas necessidades de deslocamento pela cidade. Nos esforçamos para manter nossas instalações em excelente estado e é gratificante ver que notou a limpeza do seu quarto e a qualidade do serviço oferecido pela nossa equipe. Também nos orgulhamos em fornecer amenidades de qualidade em nossos quartos para garantir o conforto durante a estadia de nossos hóspedes.Esperamos ter a oportunidade de o rever brevemente.Com os melhores cumprimentos,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Georgia

情侶出遊
喜歡:設施服務
A nice, cosy hotel in a good location to public transport. A bit further out but easy enough to get to the main sights of Paris.
於 2024 年 3 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月15日回覆
Dear Madam,Please accept our thanks for your kind review regarding your stay.We're glad that you found our hotel to be cozy and appreciated its convenient location relative to public transport, providing easy access to Paris's main attractions. It's heartening to know that our room amenities met your expectations and contributed to a comfortable stay.We look forward to welcoming you back in the future.Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Julia

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect! Would stay there again and recommend it to friends and family.
於 2024 年 2 月住了 5 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月11日回覆
Dear Madam,It is a pleasure to receive your positive feedback following your recent stay.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of seeing you again in the future. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Florence

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was in general clean but for some reason our room had a very strong perfume smell. We tried to open the window but still couldn't get rid of it. Otherwise it was a good stay. The room was spacious, but doesn't come with a fridge or a safe. We didn't need them so it was okay.
於 2024 年 3 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月11日回覆
Dear Madam,Thank you for taking the time to provide us with your feedback.We're pleased to hear that you found the room to be spacious and appreciated the overall cleanliness and condition of our hotel. Our team is committed to providing a comfortable and enjoyable stay for all our guests. We're sorry to hear about the strong perfume smell in your room. While our rooms are generally noted for their cleanliness and pleasant ambiance, it seems we may have fallen short in this instance. Please rest assured that we pay close attention to the olfactory experience in our rooms and will look into this matter. We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Jason

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would definitely recommend, I will be staying again
於 2024 年 2 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月4日回覆
Dear Sir,Thank you for this kind review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future occasion. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Nancy

於 2024 年 2 月住了 4 晚
Bertrand AUBRY, Adjoint de Direction 於 2024年3月21日回覆
Chère Madame,Veuillez accepter nos remerciements pour cette belle appréciation.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous recevoir à nouveau,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Mahsa

喜歡:整潔度、員工素質和住宿環境和硬體
Affordable place
於 2024 年 2 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月1日回覆
Dear Madam,Please accept our thanks for your kind review regarding your stay.We are delighted to read that your time with us was enjoyable and that you found our rates competitive.We hope to have the occasion to welcome you back. Kind regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Marcel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good property. Room was clean and comfortable. Staff very helpful.
於 2024 年 2 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年3月1日回覆
Dear Sir,Thank you for this kind review.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We hope to see you again soon. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Andrea

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr freundliches und flexibles Personal
於 2024 年 2 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年2月14日回覆
Sehr geehrter Andrea,vielen Dank für Ihre Bewertung.Es hat uns sehr gefreut, dass Sie sich bei uns rundum wohlgefühlt haben und einen schönen Aufenthalt hatten.Im Besonderen bedanken wir uns für Ihren anerkennenden Kommentar zum freundlichen Service unserer Mitarbeiter.Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

David

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good value. Nice Design.
於 2024 年 2 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年2月7日回覆
Dear Sir,Thank you for this kind review.It means a lot to know that our design concept was all that you expected and more. The satisfaction of our guests during their stay among us is very gratifying for our team.We look forward to seeing you again on future occasions.Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 一般般

Evan

於 2024 年 1 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月31日回覆
Dear Evan,Thank you for taking the time to share your opinion with us regarding your stay.We regret that your time with us did not meet all your expectations and would be interested in knowing what we could have improved.We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

6/10 一般般

Ritsuko

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 5 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月30日回覆
Dear Ritsuko,Thank you for taking the time to share your feedback.We are sorry that we did not meet the high standards expected of us on this visit. Please don't hesitate to let us know at the time so that we may take action. We hope to welcome you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

Alex

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good choice in the area
Great little hotel. Good location and friendly staff. Rooms are a little basic but comfortable.
於 2024 年 1 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月29日回覆
Dear Alex,Thank you for taking the time to share your feedback.We are glad that you had a pleasant stay with us and appreciated our high standards. We have noted your comment and would welcome some further insight into this observation.We look forward to welcoming you back again in the future. Best regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月26日回覆
Cher hôte, merci d'avoir pris le temps de partager votre expérience dans notre établissement.Nous sommes heureux que votre séjour parmi nous et la propreté aient été très satisfaisants.Ce serait un plaisir de vous revoir.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Clémence

於 2024 年 1 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月29日回覆
Chère Clémence,Nous sommes ravis que vous ayez passé un agréable moment parmi nous.Encore tous nos remerciements !Nous espérons vous revoir bientôt.Bien à vous,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Miguel Omar

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buen hotel, buena ubicación y comfort. La zona súper agradable, hay mucha gente incluso en la noche en bares y restaurantes y sobre todo que esta muy cerca del metro. Me encantó!!
於 2024 年 1 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月26日回覆
Estimado Miguel Omar,Nos alegra sobremanera recibir su positivo comentario.Nos alegra saber que ha disfrutado de la ubicación del hotel y su comodidad, así como de la vibrante vida nocturna de la zona cercana al metro. Es gratificante que la limpieza de nuestras habitaciones haya cumplido con sus expectativas y que el servicio brindado por nuestro equipo haya sido de su total satisfacción. Apreciamos su mención de las amenidades de la habitación y nos complace que hayan sido de su agrado.Reciba nuestros mejores saludos y le hacemos llegar nuestra total satisfacción al comprobar que planea volver a visitarnos. ¡Hasta pronto!Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Abel A

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月26日回覆
Cher Abel A,Nous nous réjouissons que votre séjour dans notre établissement se soit parfaitement bien déroulé. Merci de mentionner le confort et la propreté de votre chambre.Nous espérons vous revoir chez nous pour une nouvelle expérience positive. Bien cordialement,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

RUDY

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月24日回覆
Cher Rudy,Merci infiniment pour votre gentille appréciation de notre établissement.Merci de souligner le confort, la propreté et la qualité du service reçu.Nous espérons vous recevoir une nouvelle fois pour une expérience toujours de qualité. Cordialement,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Niccolò

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Dear Sir,Thank you for this kind review.We are pleased that we were able to meet your expectations.We look forward to having the opportunity to welcome you back in the future. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Taiyo

於 2024 年 1 月住了 4 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Dear Sir,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

jean-louis

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Cher Monsieur,Merci pour ce charmant commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Au plaisir de vous recevoir à nouveau,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Jennifer

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great base to explore Paris
Lovely base to explore Paris from, 1 min walk from Jauves metro station, room small but clean, bathroom modern. Only downside was smell of cigarette smoke coming in from air conditioning vent, although it wouldn't stop me booking here again.
於 2024 年 1 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Dear Jennifer, We are delighted to hear that our hotel served as a lovely base for your Parisian adventures and that our proximity to Jauves metro station added convenience to your stay. It's wonderful to know that you found the room to be clean and the bathroom modern, reflecting our commitment to cleanliness and contemporary comforts. We regret to hear about the issue with the cigarette smoke you mentioned; please rest assured that our hotel is 100% non-smoking and we strive to ensure that all guests have a pleasant stay. Your feedback is invaluable to us and will be used to address and prevent such occurrences in the future.We look forward to welcoming you back. Best wishes,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Reyna

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was conveniently located. The staff can speak English. The hotel was near several restaurants. The food options were hamburgers, kabobs, onion soup, salads, pastries, Italian, Chinese, Japanese, and within feet of the hotel is a grocery store for people on a budget. Nearby is a pharmacy which requires some French. The hotel is near the metro or perfect for safe canal walking exploration. I found the best restaurants and souvenirs walking. You will need comfortable walking shoes in Paris. My check-in was easy. I showed my passport and Expedia confirmation email took 2 minutes. My room had breakfast included. Breakfast was fruit, hard boiled egg, cereal, various cheeses, pastries, toast, crepe/pancake ....syrup/ Nutella available. There is hot tea, juice, milk, water, coffee, and my favorite hot chocolate. The bathroom shower had good pressure and excellent temperature to adjust for preference. The rooms are quiet at night and the black out drapes make sleep heavenly. My bed was so comfortable I would return for a mid- day rest before walking some more. My only complaint was room cleaning service...not all the trash was taken, tea bags were not refilled, hand soap and toilet paper ran out, and the toilet was not cleaned. The staff didn't come clean twice when I requested. Sadly, I cleaned or rfilled my room. Self-service. Overall, it is a safe and wonderful hotel for a solo female traveler. I plan on returning because the rest of the staff was wonderful!
於 2023 年 12 月住了 6 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Dear Reyna, Thank you for your review of your recent stay.We're delighted to hear that our hotel's location provided you with convenient access to local attractions and dining options, and that our staff's English proficiency made communication easier for you. It's wonderful to know the variety of food options nearby met your needs and that our proximity to the metro facilitated your exploration of the area. We appreciate your compliments on the comfort of our beds and the quality of our breakfast offerings, aiming to provide a balanced start to the day. Regarding your concerns about the room cleaning service, we sincerely apologize for any oversight. We take pride in our daily housekeeping and cleanliness standards, and we will ensure our team is reminded of the importance of attending to every detail. We're committed to providing a welcoming environment for all our guests, and your feedback is invaluable in helping us maintain our high standards.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

8/10 不錯哦

a.j.

喜歡:整潔度、員工素質和住宿環境和硬體
3 metrolijnen voor de deur maar meest comfortable is buslijn 26 van gare du nord naar hotel. Heenweg iets meer lopen dan op terugweg maar vele malen beterdan sjouwen met bagage in metro
於 2024 年 1 月住了 3 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Beste A.j.,Hartelijk bedankt voor uw fijne feedback!Het is fijn om te horen dat u de nabijheid van de drie metrolijnen en buslijn 26, die een comfortabele verbinding biedt vanaf Gare du Nord, heeft gewaardeerd. Wij zijn blij dat de netheid van de kamer en de staat van het hotel aan uw verwachtingen voldoen en dat u tevreden was met de service die ons team heeft geboden.We betreuren het dat u enige ongemakken heeft ondervonden tijdens uw verblijf. We hopen dat ondanks dit, uw tijd bij ons aangenaam was en dat we u in de toekomst opnieuw mogen verwelkomen.Met vriendelijke groet,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Omeed

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Cher hôte,Nous nous réjouissons que votre séjour ait été satisfaisant et que vous ayez apprécié la qualité de nos services et la propreté de votre chambre.Nous espérons avoir l'opportunité de vous recevoir de nouveau parmi nous. Bien cordialement,Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

Mauro

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Posizione strategica vicino a metro per visitare la città
於 2023 年 12 月住了 5 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Gentile Mauro,Grazie per averci fatto conoscere la sua opinione.Siamo lieti che abbia trovato la posizione del nostro hotel strategica per esplorare la città, grazie alla vicinanza con la stazione della metropolitana che offre accesso a numerosi siti famosi di Parigi. È gratificante sapere che ha apprezzato la pulizia delle camere e la condizione dell'hotel, aspetti che ci impegniamo a mantenere al meglio per garantire un soggiorno piacevole ai nostri ospiti. Il servizio offerto dal nostro staff è stato valutato positivamente e ciò ci rende particolarmente orgogliosi, poiché la professionalità e la competenza sono qualità che teniamo in alta considerazione.In attesa di poterla accogliere di nuovo presso il Libertel Canal Saint-Martin, le porgiamo i nostri cordiali saluti.Bertrand AUBRY, Adjoint de Direction – Assistant Manager

10/10 有夠讚

BORA

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Bertrand AUBRY, Adjoint de Direction – Assistant M 於 2024年1月15日回覆
Dear Sir,Thank you for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We would love to have you back.All the best,Bertrand AUBRY, Adjoint de Direction – Assistant Manager