接待櫃台

歌劇 9 號飯店的評分

3 out of 5
歌劇 9 號飯店
14 Rue Papillon, Paris, Paris

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 432 則" "
8 分,不錯哦;1001 則評論中有 391 則" "
6 分,一般般;1001 則評論中有 98 則" "
4 分,不太好;1001 則評論中有 40 則" "
2 分,很糟糕;1001 則評論中有 40 則" "

8.8/10

整潔度

8.4/10

員工素質

8.0/10

設施服務

8.6/10

住宿環境和硬體

8.4/10

環保程度

評論

4/10 不太好

Hoi Ling ahelen

團體旅遊
不喜歡:員工素質和客房舒適度
於 2023 年 11 月住了 2 晚

6/10 一般般

真實旅客

喜歡:客房舒適度
second time staying in this hotel found that the service standard is dropping and the bathroom with bad smell. quite disappointed abt this stay
於 2019 年 11 月住了 4 晚

10/10 有夠讚

HO LIN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great
於 2018 年 12 月住了 4 晚
La Réception 於 2019年2月11日回覆
All the team is glad to know you enjoyed your stay with us and thanks you for the time you took to share your experience. I sincerely hope to see you soon back at the 9 HOTEL OPERA.

10/10 有夠讚

Wangzhuo

A perfect hotel for Paris visit
Good location and friendly staff
於 2018 年 8 月住了 2 晚
farah, front of manager. 於 2018年9月12日回覆
Dear WANGZHUO, Thank you so much for this excellent review. We are waiting for you, for your next stay in Paris ! Regards,

4/10 不太好

Beatniks

喜歡:整潔度、住宿環境和硬體和客房舒適度
不喜歡:員工素質
Great Location. Room was decent but the reception first gave me a standard room when I had the club room reserved. And I feel like they deliberately charged me for the breakfast again when breakfast were included or I had already paid for. I had to write them again to refund. I'm not very happy with the receptionist.
於 2018 年 6 月住了 3 晚

10/10 有夠讚

Sheryl

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is very nice, there are plenty plenty of restaurants around the block. It's quiet at night, but if you go out, it is easy for you to find a cozy place to celebrate the night.
於 2018 年 1 月住了 1 晚
Vincent.L 於 2018年1月23日回覆
Dear Sheryl, All the team thanks you for taking the time to share your experience at the 9HOTEL OPERA. We always try to do our best to facilitate the stay of everyone and as you say, with our neighborhood we have plenty of good addresses to share. We hope to see you soon back in Paris, Warm regards,

10/10 有夠讚

CHUN-I

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務人員非常親切的飯店
飯店的服務人員非常親切,令人印象深刻!房間內的 WiFi 訊號非常好,連線上網的速度非常快,飯店一樓的大廳也常適合工作或是和朋友聊天,以巴黎來說,這真是一個性價比非常好的飯店, 離地鐵站走路也約只有五分鐘, 值得入住。
VincentL 於 2017年5月25日回覆
Dear Chun, All the team is joining me to thank you for this great review which underlines our advantages: Location very central in Paris, our WiFi and the staff.. See you back soon, Best regards, Vincent.L

8/10 不錯哦

HsingJu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
VincentL 於 2017年3月23日回覆
Dear HsingJu, Thank you for the four stars! See you soon in Paris, Regards, Vincent.L

6/10 一般般

真實旅客

不喜歡:員工素質
General Manager 於 2016年11月11日回覆
Dear guest, Thank you for the grade. Best regards, Vincent.L

8/10 不錯哦

YUK CHING,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Comfortable and good price
It is comfortable place for stay and you can walk from the hotel to Opera and Picaso museum. Explore the city by feet, also you take MEtro , it is very close the Metro.
VincentL 於 2016年6月14日回覆
Dear Yuk, Thank you for taking the time to write this comment. We hope too see you soon back in Paris. A bientot,

8/10 不錯哦

Jerry

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Thank you for the 4 stars !!

10/10 有夠讚

Yoko

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
隣の部屋の音が聞こえる。混んでいない時は空き部屋で、快適。空港からバスで、オペラ座、タクシーでホテルまで、行けました。地下鉄はやめた方が良い。階段が大変。
於 2024 年 5 月住了 3 晚
Séverine / Manager 於 2024年5月22日回覆
Dear Yoko,Thanks a lot for this kind appreciation.We are happy you enjoyed your stay with us!We hope to welcome you back soonlySéverine

8/10 不錯哦

Azeddine

喜歡:整潔度和員工素質
Personeel aardig en behulpzaam
於 2024 年 5 月住了 3 晚
Séverine / Manager 於 2024年5月17日回覆
Dear Azzedinne,We thank you for your appreciation.We are delighted that you enjoyed your stay and especially the staff.We hope to welcome you again at the 9 Hotel Opéra

8/10 不錯哦

Luca

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 5 月住了 4 晚
Séverine / Manager 於 2024年5月15日回覆
Cher Luca, Toute l'équipe du 9 Hotel Opéra vous remercie pour cette appréciation.Nous sommes ravis que votre séjour ait été à la hauteur de vos attentes.A très bientôt parmi nousSéverine

10/10 有夠讚

Tasha

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Small room but bed and pillows are incredibly soft. Perfect for a weekend in Paris. Great location near Rue Cadet, which has plenty of dining options. Very friendly staff.
於 2024 年 5 月住了 3 晚
Séverine / Manager 於 2024年5月15日回覆
Dear Tasha,Thank you so much for this kind review.We are glad to read you enjoyed your stay with us, especially our beds and our staff.We hope to welcome you back soonlySéverine

10/10 有夠讚

William,Pingree Grove

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
it was affordable, clean and convenient to get to and from which to go.
於 2024 年 3 月住了 2 晚
Séverine / Manager 於 2024年3月26日回覆
Dear William,Thank you for this kind review !We are delighted that you enjoyed your stay at the 9 Hotel Opéra.We hope to see you again soonSéverine / General manager

10/10 有夠讚

Rowena

於 2024 年 2 月住了 3 晚
Séverine / Manager 於 2024年3月26日回覆
Dear Rowena,Thank you for this nice rate !We are happy that you enjoyed your stay at the 9 Hotel Opéra.We hope to see you again soonWarm regardsSéverine / General manager

10/10 有夠讚

Quintín Roche

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Excellent place to stay. However… the 3 star for staff is because we got some chocolates stolen from our room
於 2024 年 2 月住了 7 晚
Séverine / Manager 於 2024年3月4日回覆
Dear Quintin,We thank you for this kind review.We are sorry to hear about the chocolates stolen. But be assured it is not our cleaning staff, they have been working with us for many months and we never met this kind of matter.Feel free to contact me if needed.Kind regardsSéverine / General manager

10/10 有夠讚

Nazir

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 1 月住了 1 晚
Séverine / Manager 於 2024年3月4日回覆
Dear Nazir,Thank you so much for this nice rate!We are happy if you enjoyed your stay with us.We hope to see you again at 9 hotel OpéraWarm regardsSéverine / general manager

6/10 一般般

Eleonoor

喜歡:員工素質
Perfect for a short stay. Near good restaurants, like Le Richer, near museums and shops.
於 2024 年 2 月住了 2 晚
Séverine / Manager 於 2024年3月4日回覆
Dear Eleonor,Thank you for sharing your impress further to your stay at 9 Hotel Opéra.We are glad to read you enjoyed your stay. don't hesitate to tell us which improvements we could do to get a 5 ;)Kind regardsSéverine / General manager

10/10 有夠讚

Dr. Werner

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
Séverine / Manager 於 2024年3月4日回覆
Dear Werner,Thank you so much for this nice rate !We are happy you enjoyed your stay with us and hope to welcome you again at 9 Hotel OpéraWarm regardsSéverine / General manager

4/10 不太好

Matias,San Justo

家庭旅遊
不喜歡:住宿環境和硬體
Pros: - Staff is mostly nice. - Location is great. Cons: - Made my reservation 8 months in advance, when arrived they charged me four times the local tax informed by expedia due to new regulations. - They made us go to the room and the cleaning staff told us it was not ready, had to go to the lobby again and awaited one hour, when I came back the room was not clean, found many hairs on the floor and stains in the toilet. They gave me a free breakfast for compensation but was not enough. - The safe stopped working on the second day at 8 PM, called the lobby an the clerk asked me to take the entire heavy device down so he can open lt since he was alone for night shift. While he was trying to open it he was screaming and punching the counter in stress. - Cleaning staff put the bed’s leg over my daughter’s leather shoe and destroyed it. - Floor is made of a very strange material that is always very sticky, is extremely gross. - Is impossible to center the shower, had to use the accesory in our hands always.
於 2024 年 2 月住了 5 晚
Séverine / Manager 於 2024年2月14日回覆
Dear Matias,Thank you for taking the time to write this comment. We are sorry that your stay did not live up to your expectations. I understand your disappointment.let me just clarify the situation with the tourist tax. It is the city of Paris which sets the amount of the tourist tax. it went from 1.88 euros to 5.20 euros on 01/01/2024. Unfortunately, we can't do anything about it.We have taken your comments into consideration and rest assured that the point has been made with the floors regarding the cleaning of the rooms and the floor. The technical problems noted during your stay were transmitted to our technical department and the necessary steps were taken.Once again we apologize to you for these inconveniences and hope that you will give the hotels of the 9 Hotel Collection group a chance

10/10 有夠讚

Daniel

情侶出遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A lovely little modern hotel, everything was wonderful. The rooms are short height wise, I would say if you’ve above 6 foot you’ll need to duck your head in the shower and doors.. besides that it’s highly recommended.
於 2024 年 2 月住了 2 晚
Séverine / Manager 於 2024年2月13日回覆
Dear Daniel,Thanks a lot for taking time to share your impress further to your stay at 9 Hotel Opéra.We are so glad your stay did meet your expectations !Next time you come and see us, don't hesitate to book a club room, beds and showers are bigger ;)Hoping to have the pleasure of welcoming you soon

2/10 很糟糕

真實旅客

商務旅客
不喜歡:員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 5 晚
Séverine / Manager 於 2024年2月13日回覆
Dear guest,We are sorry you stay did not meet your expectations.In order to help us improve, don't hesitate to contact me.Kind regards

6/10 一般般

MERVE

於 2024 年 1 月住了 2 晚
Séverine / Manager 於 2024年2月13日回覆
Dear Merve,We thank you for your feedback.Please, don't hesitate to contact me to tell me what was wrong or if you were unsatisfied by our services.Kind regards

10/10 有夠讚

Angel

團體旅遊, 家庭旅遊
於 2024 年 1 月住了 2 晚
Séverine / Manager 於 2024年2月16日回覆
Dear Angel, thanks a lot for this appreciation.We hope to see you soonly at 9 Hotel Opéra.Kind regards

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was great,breakfast was fantastic well worth it. Staff was friendly.
於 2023 年 12 月住了 5 晚
Séverine / Manager 於 2024年2月13日回覆
Dear Lisa,Thank you so much for this nice review!We are so glad you enjoyed your stay with us and especially by our breakfast and our staff.The entire staff was very pleased with your comment.Hoping to have the pleasure of welcoming you soon

10/10 有夠讚

Christian

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 2 晚
Séverine / Directrice 於 2024年2月13日回覆
Cher Christian, Nous vous remerciions pour cette note!Nous sommes ravis que vous ayez apprécié votre séjour parmi nous et espérons avoir le plaisir de vous revoir prochainement au 9 Hotel Opéra

2/10 很糟糕

Shaul

喜歡:員工素質
不喜歡:客房舒適度
Do not stay if you want to sleep
Way too loud. No response from management. Room appeared to be recently refurbished. The main issue as noted by others is the you can hear the Metro from four stories above the line. Good luck getting any sleep.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Martha Maritza Muñoz

於 2023 年 12 月住了 1 晚

10/10 有夠讚

GYOON SOO

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Ludivine

於 2023 年 11 月住了 2 晚

6/10 一般般

Jodi Rose

家庭旅遊
喜歡:整潔度
不喜歡:員工素質、設施服務和住宿環境和硬體
Hôtel room was very small, we did not have hot water for almost 2 days. When talking to the staff- they did not respond only that there was “tech difficulties” the bed was hard as a rock. Do not recommend this hotel.
於 2023 年 12 月住了 6 晚

8/10 不錯哦

Sakumoto

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Eun Suk

家庭旅遊
喜歡:整潔度和員工素質
Overall, it was convenient and good. The room felt a little small and there was some mold in the shower booth, but it wasn't too bad. It was good for the price
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Pascal

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Week-end spectacles à Paris
Hôtel propre et bien situé, au cœurde Paris. Idéal pour profiter des spectacles et des grandsmagasins. Bon rapport qualité prix. Petit déjeuner correct pour 1 prix raisonnable si réservé à l'avance.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

??

喜歡:整潔度、設施服務和住宿環境和硬體
立地や設備は満足。また泊まりたいホテル。 ただ、朝食後に部屋に戻ろうとするとルームキーで部屋に入れなかった。フロントにいた女性に伝えると予約が別れていたから入れなくなっていたというようなことを早口で言われたが、すぐ理解できなかったので返事に困っていると明らかにムッとした態度を取られた。夜、ホテルに戻った時もその女性は私とは目も合わさず挨拶もしなかった。それにはとにかく呆れました。 もう一人いた男性は素晴らしかった。
於 2023 年 12 月住了 2 晚

8/10 不錯哦

Fabienne

不喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 4 晚

4/10 不太好

Jean Claude

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
pas à la hauteur
Hotel bruyant à cause du métro plusieurs détails négatifs : télécommande TV sans piles, lampe de table off, pas d'eau chaude le mercredi matin .. pas d'eau au bar
於 2023 年 12 月住了 2 晚

8/10 不錯哦

STEPHEN

情侶出遊
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Jacobo

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Todo bien
Todo excelente; sólo que al check out ((4:30am para tomar vuelo) la persona del lobby quizo cobrar 65 eur …cuando todo estuvo pagado a la aplicación, excepto 4eur de impuesto de ciudad,
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Gabriel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 4 晚

10/10 有夠讚

VIVIANA

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
El hotel está muy bien mantenido, es práctico, confortable y está ubicado en una buena zona, cerca de todo.
於 2023 年 11 月住了 6 晚

10/10 有夠讚

Erika,Santiago

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Es un hermoso hotel. Muy bien ubicado y con muy buen servicio. Nos sentimos muy cómodos.
於 2023 年 11 月住了 6 晚

10/10 有夠讚

John Witt

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent small hotel - staff high service Some noise From undergrund Metro
於 2023 年 11 月住了 4 晚

6/10 一般般

Antje

情侶出遊
喜歡:設施服務
不喜歡:整潔度
Das Badezimmer war sehr schlecht gereinigt. Schimmlige Fugen, dreckiger Wasserhahn, WC Papier wurde nicht regelmässig aufgefüllt.
於 2023 年 11 月住了 4 晚

10/10 有夠讚

ludivine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Chambre propre. Lits confortables. Salle de bain fonctionnelle.
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Fatima

於 2023 年 11 月住了 2 晚

10/10 有夠讚

Marie-Ange

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Christian

於 2023 年 11 月住了 3 晚