外觀

巴黎洲際大飯店 - IHG 旗下飯店的評分

5 out of 5

評論

9.0

太棒了

10 分,有夠讚;1003 則評論中有 626 則" "
8 分,不錯哦;1003 則評論中有 238 則" "
6 分,一般般;1003 則評論中有 86 則" "
4 分,不太好;1003 則評論中有 27 則" "
2 分,很糟糕;1003 則評論中有 26 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

9.0/10

環保程度

評論

8/10 不錯哦

CHIA

於 2023 年 3 月住了 3 晚
IC Paris Le Grand 於 2023年8月29日回覆
Dear Chia,Thank you for your review following your stay at the InterContinental Paris Le Grand.We are delighted to see that you did enjoy your stay and we are glad that we could provide you with a memorable experience.We hope to welcome you back very soon.Kind regards,IC Paris Le Grand

6/10 一般般

WEN CHUAN

不喜歡:住宿環境和硬體
於 2023 年 1 月住了 2 晚
IC Paris Le Grand 於 2023年3月7日回覆
Dear WEN CHUAN,Thank you for your review.We are sorry to see that you were not wholly satisfied with your experience.We hope to have the opportunity to welcome you again in the future.Kind RegardsIC Paris Le Grand

10/10 有夠讚

MAK NGAN

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
😍Excellent service.
於 2022 年 8 月住了 3 晚
IC Paris Le Grand 於 2022年9月6日回覆
Dear MAK NGAN,Thank you for your fantastic review following your recent stay here at InterContinental Paris le Grand. We hope to see you again soon.Kind RegardsIC Paris Le Grand

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
可享受浪漫之旅
地點交通都很優,在歌劇院、地鐵、名景點旁。早餐晚餐都在飯店用餐,只是晚餐太貴了,荷包緊縮。
於 2019 年 9 月住了 2 晚
IC Paris Le Grand team 於 2019年10月3日回覆
Dear Guests, Thank you for choosing the InterContinental Paris Le Grand for your recent romantic stay with us. We are pleased to see that you did enjoy your stay with us and in particular our fantastic location and the mythical Café de la Paix. We look forward to welcoming you to Paris again soon. Kind Regards IC Paris Le Grand team

6/10 一般般

Yee wah

喜歡:整潔度和客房舒適度
不喜歡:住宿環境和硬體
於 2019 年 6 月住了 4 晚
IC Paris Le Grand team 於 2019年6月25日回覆
Dear Guests, Thank you for choosing the InterContinental Paris Le Grand for your recent stay and for taking the time to share your review with us. We hope to have the pleasure of welcoming you again soon. Kind Regards IC Paris Le Grand Team

10/10 有夠讚

mingming

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 2 月住了 3 晚
IC Paris Le Grand team 於 2019年2月25日回覆
Dear Guests, Thank you for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for sharing your excellent feedback with us. We look forward to seeing you again soon. Kind Regards IC Paris Le Grand team

6/10 一般般

Kevin,Taipei

喜歡:整潔度和員工素質
Good location
於 2018 年 11 月住了 5 晚
IC Paris Le Grand team 於 2018年11月20日回覆
Dear Sir, Thank you for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for taking the time to share your feedback with us. We do hope to have the pleasure of welcoming you again in the future. Kind Regards IC Paris Le Grand Team

8/10 不錯哦

james

喜歡:住宿環境和硬體和客房舒適度
Great hotel with location,shopping and service.
於 2018 年 8 月住了 4 晚
IC Paris Le Grand team 於 2018年9月6日回覆
Dear guests, Thank you for your wonderful comments following your recent stay with us. We are thrilled that you did enjoy your time with us and our great central location. We hope to see you again soon. Kind Regards, Christophe Laure Area General Manager Paris General Manager IC Paris Le Grand

6/10 一般般

Ronald ,NJ

喜歡:整潔度
Near Opera house
Room service could be improved This classic historical hotel located nears opera house, major departments and shopping stores makers it convienient to tourists, however, the facility could be updated and service improved.
於 2018 年 5 月住了 1 晚
IC Paris Le Grand 於 2018年5月15日回覆
Dear Guests, Thank you for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for sharing your valuable feedback with us. Please allow us to apologise for any inconveniences experienced regarding the room service and the service in general. Your comments are important to us and will be shared with the teams in order to monitor and improve the service provided to our guests. We hope to have the pleasure of welcoming you again soon. Kind Regards, Christophe Laure Area General Manager Paris General Manager IC Paris Le Grand

2/10 很糟糕

Will

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
辣雞
酒店舊,房間小,洗澡間亂設計,指示亂而找不到房間,沒人招車、開門、拿行李。。 早餐不堪入目 不要入住
於 2018 年 3 月住了 2 晚
IC Paris Le Grand team 於 2018年4月3日回覆
Dear Guests, Thank you for sharing your valuable feedback following your recent stay here at the InterContinental Paris Le Grand. We do regret to learn of your disappointment and do hope that the teams were made aware during your stay in order to address these issues for your satisfaction. We hope to have the pleasure of welcoming you again and the opportunity to show you a true InterContinental experience. Kind Regards, IC Paris Le Grand team

6/10 一般般

NanWei

喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
態度
在大廳的工作人員服務態度有待加強
IC Le Grand 於 2018年3月13日回覆
Dear Sir, Thank you for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for sharing your valuable feedback with us. We do apologise for any inconvenience experienced regarding the lobby staff. Please be assured that we will be following up on this. We hope to have the pleasure of welcoming you again soon. Kind Regards, IC Paris Le Grand

10/10 有夠讚

LAI TING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房向街較嘈,冲涼出水弱
於 2017 年 11 月住了 3 晚
Dear Guests, Thank you for choosing the InterContinental Paris Le Grand for your recent stay in Paris and for sharing your kind comments with us. We look forward to welcoming you again soon. Kind Regards, Christophe Laure Area General Manager Paris General Manager IC Paris Le Grand

10/10 有夠讚

jui-tzu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適高級的住宿經驗
以法國住宿來說,房間算大,價格雖然稍貴,但以知名星級飯店來說,床的舒適度與寬敞的廁所、更衣室,實在非常享受與放鬆,地點也算是方便!
General Manager 於 2017年3月7日回覆
Dear Guest, Thank you for sharing your five star review and comments following your recent stay at the InterContinental Paris Le Grand. We are delighted to read that you did enjoy your stay and in particular our fantastic central location. We hope to welcome you again soon to Paris. Kind Regards, InterContinental Paris Le Grand Team

2/10 很糟糕

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Old, not worth the price.
Very Old hotel, shower is no good, whole place need renovations big time.

10/10 有夠讚

Ya hui,Taiwan,Taipei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
巴黎住宿好選擇,很棒的飯店!
很愉快!
Christophe Laure 於 2016年5月13日回覆
Dear Ya hui, Thank you for choosing the InterContinental Paris Le Grand and for sharing your feedback with us. I am delighted to see that you did enjoy your stay and hope to have the opportunity to welcome you again soon. Kind Regards, Christophe Laure Area General Manager Paris General Manager IC Paris Le Grand

10/10 有夠讚

Li-Yu,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel to stay in Paris
Great location. Walking distance to main attractions and subway stations.
Christophe Laure 於 2016年3月12日回覆
Dear Li-Yu, Thank you for choosing to stay at the InterContinental Paris Le Grand and for taking the time to leave us a review. We are indeed lucky to have such an ideal location, right in the heart of Paris and close to many attractions as well as the best shopping area of the city. We are delighted you were able to enjoy this ! Looking forward to welcoming you back, Kind regards, Christophe Laure Area General Manager Paris General Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很不错的酒店
超好的地段,淡季时价格很好。早餐不错,选择丰富,房间大小在巴黎也算还可以了。酒店很大,住的楼翼选择不好就走好久,离电梯很远。

8/10 不錯哦

GUANGREN,济南

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置好,在市中心,设施不够高档,管理差一点。淋浴间太小,洗澡很不舒服。住行政间,早餐不理想。看起来老旧了一点

10/10 有夠讚

Mei Huei,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Safe,convenient, not too expensive 5 stars hotel
Impeccable location . Only 3 min walking distance from shopping (Layfette / Printemps ) and just next to Garnier Opera house. They have many kinds of buffet . Especially they serve Japanese and Chinese Dim Sum , noodle, rice and hot Miso soup. It's so precious for Asian to have these kind of home-style breakfast to heal their homesick. Ask the reception for a quiet room in Scribe or faced to the garden . If faced the Opera house , the rooms are so small and noisy. Ask for your own right ! Pick a comfy room ! If the hotel can meet customers' requires , then , it's a five stars hotel well-deserved.

10/10 有夠讚

Meng

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

hong yao,西安

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
多一些中文服务和中餐
巴黎是个国际大都市,也不是市中心大的酒店应该设置中文服务,毕竟现在中国游客去的比较多;

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
推荐酒店
酒店很大,房间不大,找房间容易迷路。 服务是很好的,楼下的咖啡馆早餐晚餐都很好吃。 酒店位置很好,购物方便,去机场方便,看博物馆方便。

10/10 有夠讚

Kwok Wing,Hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Not worth to pay for expensive room in Paris
Expensive price for a family room but window view is huge air conditioner. Most of time are touring outside. Not worth to pay for such expensive price in Paris.

6/10 一般般

Sammy,Hong Kong

總體尚可與酒店名氣不相配
空調不足及太乾燥,法國人禮貌及熱誠一般,房間太小了,雪櫃內飲品是自動收費的不能移動,只預留非常細小地方放私人東西!

10/10 有夠讚

Mei Huei,Taipei Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
We will definitely come back soon !
It's a very big hotel of 495 rooms . Just remember don't take the rooms faced to Opera House . especially for lower floor . It's very noisy . We changed to the room faced to Scribe . With very quiet and pleasant upgraded room . Special thanks to their front manager " Mario " . He's very kind, handsome and good hospitality! Also the mechanic " Kevin " , thanks to his help that solved our eletricity problem immediately ! We love the bar , the lobby lounge , and the breakfast ! Their location is just 5 min away from Lafayette ! Incredible easier location !

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
滿意
wifi使用上很不方便,飯店很不乾脆,需要一直向他們要code

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

mic,chengdu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
绝佳的地点
房间太小

8/10 不錯哦

mic,chengdu

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地点绝佳
房间太小

4/10 不太好

mic

不喜歡:整潔度、員工素質和住宿環境和硬體

4/10 不太好

mic,Chengdu

不喜歡:整潔度、員工素質和住宿環境和硬體
对于购物狂来说,没有比洲际大酒店更适合的了。
房间太小

8/10 不錯哦

香港客人

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

tamtam,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒適又方便
酒店位置非常之好,鄰近車站及購物中心,酒店環境舒適及整潔,缺點是酒店太大,有點像迷宮。

10/10 有夠讚

Ahmad,Oak Brook Terrace

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoyed our stay . Great hotel
於 2024 年 4 月住了 4 晚
InterContinental Paris le Grand 於 2024年4月29日回覆
Dear Ahmad,Thank you so much for your glowing review! We're thrilled to hear that you had a 5/5 experience during your stay at InterContinental Paris le Grand. Your satisfaction means everything to us, and we're delighted that we could exceed your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,InterContinental Paris le Grand

10/10 有夠讚

Patricia

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel
於 2024 年 4 月住了 4 晚
InterContinental Paris le Grand 於 2024年4月23日回覆
Dear Patricia,Thank you so much for your glowing review! We're thrilled to hear that you had a 5/5 experience during your stay at le Grand.Your satisfaction means everything to us, and we're delighted that we could exceed your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,InterContinental Paris le Grand

10/10 有夠讚

Filomena

喜歡:整潔度、員工素質和住宿環境和硬體
Great comfort!
於 2024 年 4 月住了 2 晚
InterContinental Paris le Grand 於 2024年4月17日回覆
Dear Filomena,Thank you for your feedback! We're thrilled to hear that you had a fantastic experience during your stay.If you have any additional comments or if there's anything else we can assist you with, please don't hesitate to let us know.We look forward to welcoming you back in the future!Kind regards,InterContinental Paris le Grand

10/10 有夠讚

Shi

於 2024 年 4 月住了 2 晚

10/10 有夠讚

Lisa

於 2024 年 3 月住了 2 晚
InterContinental Paris le Grand 於 2024年4月29日回覆
Dear Lisa,Thank you so much for your glowing review! We're thrilled to hear that you had a 5/5 experience during your stay at InterContinental Paris le Grand. Your satisfaction means everything to us, and we're delighted that we could exceed your expectations.We hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards,InterContinental Paris le Grand

6/10 一般般

Jill

情侶出遊
喜歡:整潔度
不喜歡:住宿環境和硬體
I had stayed here in 2005 with my children and returned because I loved the hotel's grandeur and remembered it fondly. However, when we arrived, albeit it early, we were assigned a room overlooking the A/C units even though we paid extra for club level. We were offered no upgrades, despite our status with Expedia. The room itself was small, the duvet cover was torn, the shower grout job was extremely poor, the tub was rusty in the corner, and the showerhead was dirty. Absolutely not what I expect from an Intercontinental or this property, which I previously loved, in any regard. I am not sure what happened, but I hope someone gets this property back on track.
於 2024 年 3 月住了 1 晚
IC Paris Le Grand 於 2024年3月29日回覆
Dear Jill, We thank you for your review following your recent stay at Le Grand Hôtel.We would like to start by apologizing for not meeting your expectations especially regarding your room that was overlooking the courtyard and your bathroom's condition.Your room will be inspected by our technical team immediately.We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.However, we thank you for your loyalty to Le Grand Hôtel and we hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Kind regards, IC Paris Le Grand

8/10 不錯哦

Julien,Montréal

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Douche bouchée et service pas à la hauteur d’un 5 étoiles Bonne expérience mais je m’attendais à mieux
於 2024 年 3 月住了 1 晚
IC Paris Le Grand 於 2024年3月26日回覆
Cher Julien,Nous vous remercions pour votre commentaire à la suite de votre séjour au Grand Hôtel.Nous sommes navrés de lire que votre douche était bouchée et que vous n'avez pas trouvé le service à la hauteur d'un hôtel cinq étoiles.Vos commentaires sont précieux car ils nous permettent de nous améliorer.Nous ferons les modifications nécessaires pour que l'expérience proposée à nos invités soit meilleure à l'avenir.En revanche, nous sommes ravis de lire que vous avez trouvé l'expérience bonne dans l'ensemble.Au plaisir de vous accueillir de nouveau, Cordialement, IC Paris Le Grand

6/10 一般般

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
InterContinental Paris le Grand 於 2024年3月7日回覆
Dear Lisa,Thank you for sharing your feedback with us.We appreciate your honesty and are sorry to hear that your experience fell short of your expectations.Your satisfaction is important to us, and we would like to understand better how we can improve. If you have any specific concerns or suggestions, please feel free to share them with us. We are committed to making your future visits more enjoyable.Best regards,InterContinental Paris le Grand

10/10 有夠讚

Rika

喜歡:整潔度、員工素質和住宿環境和硬體
スタッフの方も親切で、とても良いホテルでした!
於 2024 年 2 月住了 1 晚
InterContinental Paris Le Grand 於 2024年2月26日回覆
Dear Rika,Thank you for your kind words regarding the friendliness and helpfulness of our staff during your recent stay at our hotel. We are delighted to hear that our team members made a positive impact on your experience.At Le Grand, we pride ourselves on providing exceptional service to all our guests, and it is always rewarding to receive such positive feedback.We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Best regards,InterContinental Paris Le Grand

6/10 一般般

Eugenio

情侶出遊
喜歡:整潔度、員工素質和設施服務
The hotel is nice, but for the price I would definitely stay somewhere else which is newer and located closer to other places of interest. This is a good but old classic hotel.
於 2024 年 2 月住了 4 晚
InterContinental Paris Le Grand 於 2024年2月26日回覆
Dear Eugenio,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your honest assessment and regret that we fell short of fully meeting your expectations.While we are pleased to hear that you found our hotel to be nice and appreciated its classic charm, we understand your preference for newer accommodations located closer to other places of interest.Should your travels bring you back to Paris in the future, we would welcome the opportunity to host you again and provide you with a more satisfying stay. Please feel free to reach out to us directly if there is anything we can do to assist you.Thank you again for your valuable feedback.Warm regards,InterContinental Paris Le Grand

10/10 有夠讚

Jeremy

喜歡:整潔度、員工素質和住宿環境和硬體
A traditional full service hotel in a very central location. Helpful staff and comfortable rooms. Good value for Paris.
於 2024 年 2 月住了 3 晚
InterContinental Paris le Grand 於 2024年2月12日回覆
Dear Jeremy,Thank you for your feedback! We're delighted to hear that you had a positive experience during your stay at our hotel. It's wonderful to know that you found our central location convenient, our staff helpful, and our rooms comfortable. We strive to provide good value for our guests, and we're glad to hear that you felt this way about your stay with us.We appreciate your input and look forward to welcoming you back in the future!Warm regards,InterContinental Paris le Grand

10/10 有夠讚

Karla

情侶出遊
Excelente hotel Habitación súper amplia Excelente ubicación para salir a caminar , cerca de lugares importantes. El restaurante del lobby delicioso. El mini bar súper bien con mucha variedad.
於 2024 年 2 月住了 2 晚
InterContinental Paris le Grand 於 2024年2月12日回覆
Dear Karla,Thank you for your glowing review! We're thrilled to hear that you had an excellent experience during your stay with us. It's wonderful to know that you found our hotel to be excellent, with spacious rooms and a superb location that allowed you to explore the city easily. We're delighted that you enjoyed the delicious restaurant in the lobby and appreciated the variety offered in the mini-bar.We look forward to welcoming you back for another fantastic experience!Warm regards,InterContinental Paris le Grand

2/10 很糟糕

wook jin

商務旅客
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚
InterContinental Paris le Grand 於 2024年1月26日回覆
Dear wook jin,We appreciate you taking the time to share your feedback about your recent stay with us, and we sincerely apologize that your experience did not meet your expectations.We are truly sorry for any inconveniences you may have faced, and we take your concerns seriously. Your feedback is invaluable as it helps us identify areas for improvement.We are committed to providing a positive guest experience, and we would welcome the opportunity to learn more about the specific issues you encountered during your stay. If you feel comfortable sharing more details, we are here to listen and address your concerns.We hope to have the chance to better serve you in the future.Warm regards,InterContinental Paris le Grand

10/10 有夠讚

HONG GEUN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
행복한 신혼여행
오페라근처라 교통이 좋고 아침식사가 너무좋았다
於 2024 年 1 月住了 2 晚
InterContinental Paris le Grand 於 2024年1月24日回覆
Dear HONG GEUN,Thank you for sharing your positive feedback about your recent stay. We are thrilled to hear that you enjoyed our convenient location near the opera, providing excellent transportation options. Additionally, we're delighted that you found our breakfast to be excellent.We look forward to the pleasure of hosting you again.Best regards,InterContinental Paris le Grand

8/10 不錯哦

hossein

商務旅客
喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:客房舒適度
Close to metro noise Not possible to sleep
於 2024 年 1 月住了 1 晚
InterContinental Paris le Grand 於 2024年1月11日回覆
Dear Mr. Hossein,We sincerely apologize for the disturbance you experienced due to the metro noise during your stay at the Grand Hotel. Your comfort is of utmost importance to us, and we regret that we fell short in providing you with a peaceful environment for a good night's sleep.We genuinely appreciate your feedback as it helps us improve and ensure that future guests enjoy a more comfortable stay.We hope you'll give us another opportunity to provide you with a better experience in the future.Warm regards,InterContinental Paris le Grand

10/10 有夠讚

FIKRA

於 2023 年 12 月住了 5 晚
InterContinental Paris le Grand 於 2024年1月11日回覆
Bonjour FIKRA,Nous vous remercions d'avoir choisi le Grand Hotel pour votre récent séjour. Votre satisfaction est notre priorité absolue, et nous sommes enchantés d'apprendre que votre expérience a répondu à vos attentes. Nous sommes impatients de vous accueillir à nouveau pour un autre séjour 5 étoiles dans le futur.Cordialement,InterContinental Paris le Grand

10/10 有夠讚

Edel

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
InterContinental Paris le Grand 於 2024年1月10日回覆
Dear Edel,Thank you sincerely for your glowing feedback! It brings us immense joy to hear that your experience at the Grand Hotel was worthy of a 5-star rating. We look forward to welcoming you back for more delightful experiences.Wishing you continued enjoyment and memorable moments in your travels.Warm regards,InterContinental Paris le Grand