大廳酒吧

巴黎維克多雨果克勒貝爾飯店的評分

4 out of 5
巴黎維克多雨果克勒貝爾飯店
19 Rue Copernic, Paris, Paris

評論

8.6

有夠讚

10 分,有夠讚;607 則評論中有 278 則" "
8 分,不錯哦;607 則評論中有 228 則" "
6 分,一般般;607 則評論中有 62 則" "
4 分,不太好;607 則評論中有 27 則" "
2 分,很糟糕;607 則評論中有 12 則" "

9.0/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

Yee Ching

喜歡:員工素質
於 2022 年 3 月住了 4 晚
Eléonore Vallier - Executive Assistant 於 2022年4月9日回覆
Dear Madam, Dear Sir, We thank you for choosing our Hotel Victor Hugo Paris Kléber and are pleased to read that you had a nice experience with us ! We hope we’ll have the opportunity to welcome you again soon and remain at your disposal for any demand. Wishing you a lovely day

6/10 一般般

Seong Iek

喜歡:整潔度
住宿安排失當,令旅程勞累
第一夜入住時給我一個超小大床房,完全失望!我明明一早訂了是雙床房, 而且我是正價一早預訂的,真不明白酒店是怎麼安排的! 已經舟居勞頓了,房間又壓迫似是單人房,2個喼有一個無位打開,枕頭又硬又不舒服,休息得很差,第二日又要被酒店催促交房,又要收拾過行李換房,真的很累,第二間房算是換到了雙床房,比第一夜的好多了,房內設施皆好,就是沒有電視機,空間也足夠大,兩個房間的缺點都是浴缸去水不好.第二天收拾房間的人員沒有給免費水. 電梯是老式的超小型, 2件行李+2人勉強能進入. 街口就有小雜貨店,基本東西可買到,附近餐館也多,中,越,日,意菜都有,附近地鐵2號線VICTOR HUGO站和地鐵6號線BOISSIERE站都差不多遠,步行3-4分鐘, 建議使用 VICTOR HUGO地鐵比較新,路比較好走.
於 2018 年 6 月住了 3 晚
Maguelone 於 2018年7月11日回覆
Thank you for staying in our establishment. We appreciate your comments!

8/10 不錯哦

HAMISH

喜歡:員工素質和住宿環境和硬體
凱旋門附近小旅館
這個地區很安全,離機場大巴大概10分鐘,房間小小舊舊的,但是性價比還是不錯的ok

8/10 不錯哦

peng

喜歡:整潔度、員工素質和客房舒適度
酒店的地理位置非常不错!走路到凯旋门很近!入住两晚!第一晚凌晨三点被火警警报惊醒!电源插座全部不能使用!导致手机没有办法充电!问前台服务人员!他们说没有办法!让我去网上投诉!我要的是方便,不是投诉!钱都花了投诉有什么用处!只是平添烦恼影响旅游的心情而已!希望酒店加强服务而不是让客人去投诉!
於 2017 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常棒的酒店,位置不错,房间也很大很干净
於 2017 年 6 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店整體很舒適 地點非常方便 只需數分鐘便到地鐵站! 距離景點凱旋門亦只是10分鐘路程

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常近凱旋門,香榭麗舍大道,附近好多名店方便購物!

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質

10/10 有夠讚

Marie Noel

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel located close to Arc de Triomphe, excellent service, nice confortable room.
於 2024 年 4 月住了 4 晚

6/10 一般般

ELINA

喜歡:整潔度和員工素質
於 2024 年 3 月住了 3 晚
Paola BAVEREL, Assistant General Manager 於 2024年4月3日回覆
Dear Elina,Thank you for taking the time to share your feedback about your stay with us.Your feedback is essential, as it allows us to continually improve the quality of our services.We are sorry to see that we could have make your stay a better experience. We would have like to have details during your stay about what did go wrong so we could try and make things better for you.We do hope we will have the chance to see you again, please don't hesitate to reach to us directly so we can prepare your stay as much as possible.Kind regards,

10/10 有夠讚

Mario

情侶出遊, 寵物同遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff, great facility, and convenient, safe and pretty location close to tasty Parisian places and 3 different metro lines at walking distance.
於 2024 年 3 月住了 2 晚
Assistant Manager 於 2024年3月28日回覆
Dear Mario,Thank you very much for your feedback. This is very important for us as we are always looking to improve the quality of our services.We are very happy you enjoyed your stay in our hotel. We are indeed very proud of our team, as they all do their best to make our guests' stay as special as possible.The hotel is indeed very well located, next to the most famous monuments in Paris. We would be pleased to welcome you again for your next stay in Paris.Kind regards,Paola Baverel

10/10 有夠讚

Yumi

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
cozyなホテルで、おすすめです。
於 2024 年 3 月住了 2 晚
The Management 於 2024年3月12日回覆
Dear Yumi,Thank you for taking the time to complete our online survey following your recent stay at our hotel.Your feedback is essential, as it allows us to continually improve the quality of our services.We are delighted to note that you spent your stay in the best conditions. We hope to have the pleasure of welcoming you soon for your next Parisian stay!

10/10 有夠讚

Joseph

於 2024 年 3 月住了 2 晚
The Management 於 2024年3月12日回覆
Dear Joseph,Thank you for taking the time to complete our online survey following your recent stay at our hotel.Your feedback is essential, as it allows us to continually improve the quality of our services.We are delighted to note that you spent your stay in the best conditions. We hope to have the pleasure of welcoming you soon for your next Parisian stay!

10/10 有夠讚

bryan

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 2 晚
The Management. 於 2024年3月6日回覆
Dear Bryan, Thank you very much for taking few minutes of your time to rate our hotel. We are delighted to know you had a nice stay at our hotel.It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo. Sincerely yours,

8/10 不錯哦

Masahide

喜歡:整潔度、員工素質和住宿環境和硬體
メトロの駅もスーパーも近くとても便利。利用しやすいレストランも多くあり、過ごしやすい。 スタッフもフレンドリーで対応も行き届いている。
於 2024 年 2 月住了 2 晚
The Management. 於 2024年3月6日回覆
Dear Masahide,We very much appreciate your kind words about your stay with us. It is a pleasure to know that our convenient location near the metro, supermarket and restaurants helped to make your experience comfortable. Your mention of the friendly and attentive staff encourages us to maintain our high standards of customer service. We look forward to welcoming you back in the near future for another memorable experience.Best regards,

10/10 有夠讚

Patricia

Everything was perfekt 👌
於 2024 年 2 月住了 3 晚
The Management. 於 2024年2月17日回覆
Dear Patricia,Thank you very much for taking few minutes of your time to rate our hotel. We are delighted to read your feedback about your stay with us.It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo Paris Kléber****Sincerely yours,

8/10 不錯哦

Franklin

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Wunderbar schön.
於 2024 年 2 月住了 2 晚
The Management. 於 2024年2月17日回覆
Dear Franklin,Thank you very much for taking the time to share your experience with us and your nice comment.We look forward to welcoming you back to our hotel for your next stay.Cordialement,

10/10 有夠讚

Nisha

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Would definitely recommend
We really enjoyed everything about our stay. The staff were friendly and helpful, the room was lovely and clean, there was a hot drink of the Day To look forward to after a cold day out, room service was always really quick. It As also a good location for walking to Eiffel tower, arc de triumph and the Louvre along with ships, restaurants really close by.
於 2023 年 12 月住了 4 晚
The Management. 於 2024年1月17日回覆
Dear Nisha,We truly appreciate you taking the time to leave a review for our hotel. Your feedback means a lot to us, and we're thrilled to hear about your positive experience during your stay.Our team takes great pride in providing exceptional service, and we're delighted that it left a positive impression on you.We can't wait to have the pleasure of welcoming you back to the Hotel Victor Hugo in the near future. Kind regards,

10/10 有夠讚

Alison,kent

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
La Direction. 於 2024年1月17日回覆
Chère Alison,Nous vous remercions pour cette fabuleuse note.Nous espérons avoir le plaisir de vous accueillir très prochainement à l'hôtel Victor HugoBien Cordialement,

8/10 不錯哦

kirsten friis-holm

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 7 晚
The Management. 於 2024年1月6日回覆
Dear Kirsten,The entire team at Hôtel Victor Hugo Paris Kléber**** joins me in warmly thanking you for this mark after your stay with us.We strive every day to create experiences and memories, and to make you feel at home in our hotel.Regards,

10/10 有夠讚

MASAO

於 2023 年 12 月住了 2 晚
The Management. 於 2023年12月24日回覆
Dear Masao,What a mark! 10/10!We would like to express our gratitude for this.Your positive review is a source of motivation for our entire team.Your satisfaction is our top priority, and we're delighted that our services met your expectations. We would be glad to welcome you back and offer you another memorable stay.Kind regards,The Management,

10/10 有夠讚

m

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff were absolutely TOP before we even arrived. Excellent with online and in person communication which helped us enjoy a fantastic visit that got off to a bumpy start before we arrived from San Diego due to weather delays, overnight airport stays and delayed luggage. Victor Hugo staff were key in retaining our reservation, accommodating us with a lovely room with a view, delivering luggage, etc. all with a professional and friendly charm that made our anniversary/birthday stay in Paris kick off perfectly. C’est Bon!!
於 2023 年 8 月住了 4 晚
The Management. 於 2023年11月17日回覆
Dear Guest,We truly appreciate you taking the time to leave a review for our hotel. Your feedback means a lot to us, and we're thrilled to hear about your positive experience during your stay.It's fantastic to hear that you found our staff TOP! Our team takes great pride in providing exceptional service, and we're delighted that it left a positive impression on you.We can't wait to have the pleasure of welcoming you back to the Hotel Victor Hugo in the near future. Kind regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely hotel in the middle of everything. Walking distance to most city things. Friendly staff, great breakfast. Rooms where super nice and cozy in an old building but with high standard.
於 2023 年 11 月住了 3 晚
The Management. 於 2023年11月17日回覆
Dear Johan, Thank you very much for taking few minutes of your time to rate our hotel. We are delighted to read your feedback about our staff, location and breakfast. It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo. Sincerely yours,

4/10 不太好

NELLY

不喜歡:員工素質
於 2023 年 11 月住了 1 晚
La Direction. 於 2023年11月17日回覆
Chère Nelly,Nous vous remercions d'avoir pris le temps de nous noter sur Expedia.Pourriez-vous nous parler de votre expérience chez nous ? Afin que cela puisse nous permettre de nous améliorer lors de votre prochain séjour?Bien à vous,

6/10 一般般

Ronan

團體旅遊
喜歡:整潔度和員工素質
Bed was a little soft for my liking. Shower was very disappointing, quite small, poor water pressure and temperature hard to control.
於 2023 年 10 月住了 2 晚
Flora 於 2023年11月9日回覆
Dear first we want to thank you for showing interest in our hotel and we hope to see you soon event if there were some inconveniences in your stay . We also took your message into consideration and we will pay attention to all these details quickly.

10/10 有夠讚

Julie

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Parfaitement situé. Accueil agréable. Tranquille.
於 2023 年 10 月住了 4 晚
La Direction. 於 2023年11月17日回覆
Chère Julie,Toute l'équipe de l'Hôtel Victor Hugo Paris Kléber**** se joint à moi pour vous remercier chaleureusement de ce commentaire après votre séjour parmi nous.Nous œuvrons au quotidien pour être des créateurs d'expérience, de souvenirs, et que vous puissiez vous sentir chez vous dans notre hôtel.Bien à vous,

10/10 有夠讚

NEJAT FATIH

於 2023 年 7 月住了 2 晚
The Management. 於 2023年9月14日回覆
Dear Nejat,We would like to express our gratitude for this 10/10 on Expedia! Your positive review is a source of motivation for our entire team, and we are delighted that your stay with us was so enjoyable.If you plan to come back to the area, please don't hesitate to contact us. We would be delighted to welcome you back and offer you another memorable stay.Best regards,The Management,

6/10 一般般

Dany

於 2023 年 9 月住了 4 晚
The Management. 於 2023年9月14日回覆
Dear Dany,Thank you for the time you took to rate our hotel!Don't hesitate to let us know what could be improved to make your next stay even better.Best regards,The Management,

8/10 不錯哦

Lynn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a great hotel! I had easy access to front desk service, who were fantastic! The serving staff were terrific, too! I had the daily buffet breakfast. The serving staff were so polite and my coffee arrived quickly.
於 2023 年 8 月住了 10 晚
The Management. 於 2023年9月14日回覆
Dear Lynn,The entire team at Hôtel Victor Hugo Paris Kléber**** joins me in warmly thanking you for this comment after your stay with us.We strive every day to create experiences and memories, and to make you feel at home in our hotel.Thank you for your lovely comment about our staff! It made our day!Kind regards,The Management,

10/10 有夠讚

Farhad

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was really quiet clean and close to all famous locations to visit. Good breakfast with fresh fruits
於 2023 年 8 月住了 4 晚
The Management. 於 2023年9月14日回覆
Dear Farhad,We are glad to read that you appreciated our location, not so far from all the famous places to visit!We do our very best to provide our guests a large range of fresh products are at your disposal for breakfast, in order to start a new day exploring Paris or working in the best way!It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo. Sincerely yours,The Management.

10/10 有夠讚

Rachid

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Franchement une petite parenthèse de bonheur un super accueil par Amine à la réception !!! L’hôtel est a deux pas de la Tour Eiffel ! Merci
於 2023 年 8 月住了 1 晚
The Management. 於 2023年9月14日回覆
Cher Rachid,Merci beaucoup d'avoir pris quelques minutes de votre temps pour évaluer notre "parenthèse de bonheur). Nous sommes ravis de lire votre commentaire sur notre personnel et notre emplacement.C'est avec grand plaisir que nous vous accueillerons à nouveau à l'hôtel Victor Hugo!Belle soirée!La Direction

10/10 有夠讚

Sheryle

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff. Clean and nice place, walkable
於 2023 年 8 月住了 6 晚
The Management. 於 2023年9月13日回覆
Dear Sheryle,Thank you very much for taking few minutes of your time to rate our hotel. We are delighted to read your feedback about our staff, location and hotel. It will be our great pleasure to welcome you back again soon at the Hotel Victor Hugo Paris Kléber****. Sincerely yours,The Management,

10/10 有夠讚

SUKHJINDER S

於 2023 年 8 月住了 2 晚
The Management. 於 2023年9月13日回覆
Dear Sukhjinder S,All the Victor Hugo' s team thank you for this amazing rate!!We are glad to know you enjoyed your stay with us.See you soon at the Hotel Victor Hugo Paris Kléber ****The Management,

10/10 有夠讚

Pierre

於 2023 年 8 月住了 1 晚
The Management. 於 2023年9月13日回覆
Cher Pierre,Nous tenons à vous exprimer notre gratitude pour avoir pris le temps de partager votre évaluation sur Expedia. Nous sommes absolument ravis du 10/10 que vous nous avez donné !Votre retour positif nous encourage à continuer à offrir des expériences exceptionnelles à nos clients.Nous espérons avoir le plaisir de vous accueillir à nouveau dans notre hôtel. Si vous avez besoin d'assistance pour de futures réservations ou pour toute autre demande, n'hésitez pas à nous contacter.Merci encore d'avoir choisi notre établissement, et nous attendons avec impatience l'opportunité de vous accueillir à nouveau pour un autre séjour inoubliable.The Management.

10/10 有夠讚

Aksh

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel. Amazing location, super walkable to many attractions. Lots of great food options, grocery stores and pharmacies nearby. However, room was much smaller than expected.
於 2023 年 8 月住了 8 晚
The Management. 於 2023年9月13日回覆
Dear Aksh,Thank you for you great review!We are happy to read you enjoyed our location near major tourist activities.Concerning the size of the room, we inform you that we also have Superior and Prestige rooms which are bigger and more confortable than the Classic room. And our most spacious rooms are « Prestige » ones.See you soon at the Hotel Victor Hugo Paris Kléber ****The Management

10/10 有夠讚

Sengül,Winkel ZH

喜歡:整潔度和員工素質
Alles Tiptop
於 2023 年 8 月住了 4 晚
The Management. 於 2023年9月13日回覆
Dear Sengül,Thank you very much for this lovely rate!All the team and myself are happy to read you had a great stay with us.Our guests's satisfaction is our main priority!I will not miss to share your good rate with all the team.We hope to have the pleasure of welcoming you again for another travel to Paris.The Management

10/10 有夠讚

ICHIRO

於 2023 年 7 月住了 6 晚
The Management. 於 2023年9月13日回覆
Dear Ichiro,We are delighted to see that exceptional rate about your experience with us. This encourages us to continue to provide unforgettable stays to our guests.If your travels take you back to our magnificent capital, we'd be absolutely delighted to welcome you back.Thank you for your confidence!The Management,

10/10 有夠讚

Abraham

於 2023 年 7 月住了 1 晚
The Management. 於 2023年8月9日回覆
Dear Abraham,We would like to express our gratitude for this 10/10 on Expedia! Your positive review is a source of motivation for our entire team, and we are delighted to hear that your stay with us was so enjoyable.Your satisfaction is our top priority, and we're delighted that our services met your expectations. If you plan to come back to the area, please don't hesitate to contact us. We would be delighted to welcome you back and offer you another memorable stay.Thank you again for your perfect review and for choosing our establishment. Your confidence in our hotel is much appreciated. The Management.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 10 晚
La Direction. 於 2023年7月28日回覆
Cher client, Nous vous remercions chaleureusement pour votre note.Nous sommes enchantés que vous ayez passé un agréable séjour. Au plaisir de vous accueillir à nouveau. La Direction.

10/10 有夠讚

Natalie

喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel, reasonably priced. Lovely area , great view from room. The hotel is close to the metropolitan Victor Hugo . Staff are super and friendly. My only reservation was the room size but it was still lovely.
於 2023 年 7 月住了 2 晚
Françoise ROBOLY - Hotel Manager 於 2023年7月19日回覆
Dear Natalie,We thank you for your such a nice comment. We will pass on your compliments to our team.For your next stay, do not hesitate to book a superior category room which will be more comfortable than our classics.See you soon.Best regards,

10/10 有夠讚

Tarja

喜歡:整潔度、員工素質和住宿環境和硬體
This was a really good medium size hotel in central area. Grocery Store near hotel and two subway entrances 500 m away. We can highly recommend this hotel. Also nice restaurants and cafeterias near the hotel.
於 2023 年 7 月住了 3 晚
The Management. 於 2023年7月11日回覆
Dear Tarja, It was a pleasure welcoming you and we are delighted to read you had a memorable experience in Paris and in our hotel.We are happy to read you enjoyed our convenient location and the neighbourhood. We hope to have the pleasure of welcoming you soon for your next Parisian stay! The management.

8/10 不錯哦

Horacio

喜歡:整潔度、員工素質和住宿環境和硬體
Bueno
於 2023 年 6 月住了 4 晚
The management 於 2023年7月6日回覆
Dear Horacio, We are delighted to read that you had an excellent stay in our hotel. Thank you for this great note !We hope to have the pleasure of welcoming you very soon at the Victor Hugo Hotel.The management.

10/10 有夠讚

Benjamin

喜歡:整潔度、員工素質和住宿環境和硬體
I thought this hotel to be very good, but it was even better than I expected. Clean, comfortable, quiet -- and the staff is absolutely top notch (always helpful and courteous). Also, I highly recommend that guests opt for the full breakfast which is excellent. I rate this hotel a 10/10. I could not be more pleased, and I will stay here again.
於 2023 年 6 月住了 9 晚
The Management 於 2023年6月16日回覆
Dear Benjamin,Thank you for your kind comment.We are delighted that you had an excellent time in our establishment and that the comfort of your fully-equipped room and the quality of our breakfast contributed to the success of your stay.It is with great pleasure that we pass on to our team your compliments on their professionalism and friendliness.Your satisfaction is our greatest reward. Best regards,The Management,

10/10 有夠讚

Carlos,Muscle Shoals

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
great place, great location in Paris!!
於 2023 年 6 月住了 1 晚
The Management. 於 2023年6月9日回覆
Dear Carlos,It was a pleasure welcoming you and we are delighted to read you had a memorable experience in Paris and in our hotel.We are happy to read you enjoyed our location near the major tourist activities.We would be happy to welcome you for your next stay at the Hotel Victor Hugo Paris Kléber 4*Best regards,The Managaement.

10/10 有夠讚

Christina

喜歡:整潔度、員工素質和住宿環境和硬體
Hotel was fabulous. Staff were very efficient and friendly.
於 2023 年 5 月住了 4 晚
The Management. 於 2023年5月23日回覆
Dear Ms Gaal, We are delighted to read that you had an excellent stay in our hotel. Thank you for this fabulous note.Concerning the size of the room, we inform you that we also have Superior and Prestige rooms which are bigger and more confortable than the Classic room.We hope to have the pleasure of welcoming you very soon at the Victor Hugo Hotel.The Management.

8/10 不錯哦

Tara

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Had a lovely stay, beds very comfortable, clean, location great, about 15 mins walk from arc de triomphe, champs elysees, eiffel tower etc, only downside was the road outside is quite noisy out front and as the room was quite warm we couldn't open window at night as too noisy and the air-conditioning is not used until mid may so a bit hot in the rooms but apart from that very good
於 2023 年 4 月住了 3 晚
The Management. 於 2023年5月11日回覆
Dear Tara,We thank you for your stay and are delighted to read that you had a pleasant time in our hotel Victor Hugo Paris Kléber. We are happy to know that you liked our location near major tourist activities, the confortable beds and the cleanliness.We would be delighted to welcome you for your next stay, and invite you to contact us directly to have a more quite room and benefit from our best rates and offers!The Management.

10/10 有夠讚

EUNJU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
추천해요
개선문 걸어서 갈수있고 근처에 메트로가 많아서 교통편리해요. 동네 조용하고요 마트도 많아요. 룸 컨디션 진짜 좋아요. 욕조 있구요. 침대 편하고 창문있어서 비오는 풍경도 감상했네요. 그리고 직원분들 정말정말 친절합니다. 다음에 꼭 다시 방문 예정입니다.
於 2023 年 4 月住了 4 晚
The Management. 於 2023年5月11日回覆
Dear Guest,Thank you for this kind comment.We are delighted that you had a great time in the unique and warm setting of our establishment and the comfort of your room.It was a pleasure welcoming you and we are delighted to read you had a memorable experience in Paris as well.We are happy to read you enjoyed our location near the major tourist activities.We would be delighted to welcome you for your next stay and invite you to check our website or contact us directly to benefit from our best rates and offers!The Management.

4/10 不太好

Annette Bastian

家庭旅遊
不喜歡:員工素質
Not easy to unlock doors
The locks does not work well and the help from the staff wa sparse in connection with this
於 2023 年 4 月住了 3 晚
The Management. 於 2023年5月11日回覆
Dear Anette,We are sorry to read that your experience with us did not meet your expectations.We thank you for your feedback as it allows us to continually improve the quality of our services.We indeed had some problems with the door locks. Our staff did his best that day to solve the issue and we can assure you that it has been fixed.We thank you for your understanding of this situation and wish you a lovely day.The Management.

10/10 有夠讚

FRED,APO

商務旅客
喜歡:員工素質、設施服務和住宿環境和硬體
Hotel is located in close proximity to the arc de Triomphe and is a good value for price. The staff were excellent, friendly, and helpful. Location is near some nice restaurants and cafes. I will definitely stay with them in the future.
於 2023 年 4 月住了 1 晚
Elodie TORDEUX - Executive Assistant 於 2023年4月20日回覆
Dear Fred,Thank you very much for this lovely review!All the team and myself are happy to read you had a great stay with us and that you enjoyed our location near the major tourist activities.I will not miss to share your good feedback of our team with all of them.It was a pleasure welcoming you and we are delighted to read that we might see you again at the hotel Victor Hugo.Kind regards,

10/10 有夠讚

Olga

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 1 晚
Elodie TORDEUX - Executive Assistant 於 2023年4月20日回覆
Dear Olga, We are delighted to read that you had an excellent stay in our hotel. Thank you for this fabulous note.We hope to have the pleasure of welcoming you very soon at the Victor Hugo Hotel.Kind regards,