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巴黎拉德芳斯美居飯店的評分

4 out of 5
巴黎拉德芳斯美居飯店
18-30 Rue Baudin, Place Charras, Courbevoie

評論

7.8

不錯哦

10 分，有夠讚；604 則評論中有 157 則" "
8 分，不錯哦；604 則評論中有 272 則" "
6 分，一般般；604 則評論中有 108 則" "
4 分，不太好；604 則評論中有 39 則" "
2 分，很糟糕；604 則評論中有 28 則" "

8.4/10

整潔度

7.8/10

員工素質

6.8/10

設施服務

8.0/10

住宿環境和硬體

7.8/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

ChungNang

喜歡：整潔度、員工素質和住宿環境和硬體
too far away from Metro station, the staff is friendly,
於 2017 年 7 月住了 1 晚

6/10 一般般

真實旅客

喜歡：客房舒適度
My stay starts with a bad attitude of the staff who check me in. Our room is on 5th floor. It's spacious enough for us to open 2 luggage at the same time, while still with place to move. It's so amazing that the toilet was not cleaned and we have to clean it ourselves before we use. Ridiculous right? It's a 4 star hotel, however, the maintenance is not that good. I stayed in a 3 star ibis hotel in London before I came to Paris, and I sincerely think the environment of that ibis is much better than this one... The hotel is not located in Central Paris. But still it's easily accessible - Metro Line 1 is frequent, and shuttle bus is offered between the hotel and Metro La Defense. 30 minutes each. Go to Exit G of La Defense and find Pier 2 (before 10:30pm) / Pier 14 (after 10:30pm). There is a Carrefour next to the hotel and thus you can get everything very easily from there.

8/10 不錯哦

XUESHENG，深圳

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店整体环境不错，离La defense大概10分钟的步行路程.旁边有家乐福，购物很方便，不错

8/10 不錯哦

abdalhak

於 2024 年 1 月住了 6 晚

6/10 一般般

Xiaoyue

喜歡：員工素質和設施服務
Nice location, nearby the train station la defense. Supermarket is 5 minutes away. Friendly staff at the reception. Bathroom is very small. There is coffee stain on the carpet and sofa in the room.
於 2024 年 1 月住了 1 晚

4/10 不太好

Benedicte

團體旅遊, 家庭旅遊
喜歡：整潔度和住宿環境和硬體
不喜歡：員工素質和設施服務
I wasn’t too happy with this hotel at all. Firstly, I purchased an adapter but it wasn’t working so I asked for a refund. Unfortunately I didn’t get a receipt so I showed them my bank statement and everything but they didn’t refund me because according to them, they couldn’t see any transactions made. Worse part of it is that they even kept the adapter and offered me nothing. Not even a new one. So now I’ve lost money. Also the room was so cold.
於 2023 年 11 月住了 2 晚

2/10 很糟糕

Xiaoyan

於 2023 年 11 月住了 1 晚

2/10 很糟糕

Nijshme

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had our flight Venice to Paris cancelled due to Italian strike, called as soon as we got the email to try and manage not losing the whole reservation and they declined every suggestion. We understand the hotel has its own rules, but this was something we could not know, there were no plane ticket or even train tickets that would allow us arriving the day of our reservation, only day before or days after. They charged the whole cancellation. These are things costumers appreciate, individualizing cases, knowing when to be flexible and when a cancelation is not an option.

4/10 不太好

Marlon

不喜歡：員工素質和住宿環境和硬體
Noisy! The room had no ironing board nor iron. Was horrible
於 2023 年 10 月住了 3 晚

4/10 不太好

Ernst

於 2023 年 9 月住了 4 晚

10/10 有夠讚

Adélaïde

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Super sejout
Un super séjour pour le concert d’Imagine dragons
於 2023 年 8 月住了 1 晚

6/10 一般般

Marjorie

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Audrey

於 2023 年 8 月住了 1 晚

8/10 不錯哦

yake

於 2023 年 8 月住了 1 晚

10/10 有夠讚

Chahvesh

於 2023 年 7 月住了 3 晚

6/10 一般般

Sverrir

商務旅客
喜歡：整潔度和員工素質
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Monica

喜歡：整潔度、員工素質和住宿環境和硬體
My husband and I stayed for two nights and hotel was great the only thing we disliked was the breakfast.
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Said

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Jennifer

家庭旅遊
Ok
Room was ok. Getting woke by housekeeping at 9am on a Sunday morning was not. Had to always ask for extra towels and toilet rolls. We also had someone come to door at 10am asking if we wanted tea or coffee with a trolley? Very strange.
於 2023 年 6 月住了 3 晚

8/10 不錯哦

Armin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Sehr schön!
Sehr gut, das nächste mal wieder Mercure!
於 2023 年 6 月住了 1 晚

4/10 不太好

Angelo

500 euro di deposito per 2 giorni mi sono sembrati un po' eccessivi avendo pagato 300 euro
於 2023 年 6 月住了 2 晚

8/10 不錯哦

Yanzzarie

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent place
於 2023 年 6 月住了 4 晚

4/10 不太好

Nicola

商務旅客
喜歡：整潔度
不喜歡：住宿環境和硬體
I've stayed many times at this hotel and normally it's excellent, but this time (May 2023) there were a few issues. I know most of the hotel has been refurbished recently, but it feels like this room had been forgotten - the bathroom especially feels old and tired (even if perfectly clean). The shower holder broken so had to hold shower by hand. Not a disaster, but inconvenient when in a hurry. I requested a receipt to be emailed, but didn't receive it until I chased via email. Apart from these issues, the rest of the hotel is great and the breakfast was excellent, as always!
於 2023 年 5 月住了 2 晚

8/10 不錯哦

Lee

商務旅客
喜歡：整潔度、住宿環境和硬體和客房舒適度
파리 근교의 조용한 주택가에 위치한 호텔
파리 출장 때문에 다녀왔습니다. 호텔이 위치하는 Courbevoie는 파리 중심부와는 조금 떨어져있는 주택가로 조용하고 안전하다는 느낌이 듭니다. 호텔 주변 식당들에 합리적인 가격의 식당들을 쉽게 찾을 수 있었고 그곳에서 저녁 늦게 식사를 하고 있는 동네 사람들을 마주칠 수 있었습니다. 업무 때문에 밤 11시 정도에 숙소로 들어오곤 했는데 위험하다고 생각되지 않았습니다. La defense 역까지는 빠른 걸음으로 15분 정도 소요됩니다. 저층부와 중층부의 일반 객실이 있고 고층부의 privileged room이 있습니다. 저는 privileged room으로 업그레이드를 받을 수 있었고 이 점에 대해서는 매우 감사하게 생각합니다. Privileged room에는 탄산음료와 물, Nespresso 커피가 무료로 포함되어 있고 평일에는 12층에 있는 식당에서 조식을 먹을 수 있습니다. 휴일에는 12층 식당에서 조식을 운영하지 않아서 1층 식당만 운영을 합니다. 저는 프랑스 휴일 때문에 절반은 12층에서 식사를 했는데 연어 유무나 빵 종류, 과일, 햄 종류에서 조금 차이가 있고 뷰가 좋아서 12층 식당에서의 식사는 값어치를 한다고 느꼈습니다. 건물은 구석구석 조금 오래된 느낌이 들었으나 방은 깨끗하고 고층이라 뷰도 좋았습니다. 다른 후기들에 남겨져 있는 것처럼 단체 관광객들 때문에 로비가 대체로 소란스러운 편이었습니다. 더불어 직원들도 영어를 평균적으로 아주 잘 하지는 못 하고 아주 친절하지는 않습니다. 묵는 동안 카드키가 4차례 정도 작동을 제대로 안해서 왔다갔다 했는데 문화적인 차이 때문인지 별로 미안해하는 기색을 찾을 수 없었습니다. 회사에서 숙박 비용을 지불해줘서 전반적으로는 만족스럽고 업무차 올 때 또 와도 좋겠다는 생각이 들었습니다. 파리 호텔 비용이 국내보다 조금 비싼 편이어서 제가 직접 비용을 지불해야 된다면 조금 고민이 될 것 같습니다. 단점을 꽤나 많이 적었지만 그럼에도 전반적으로는 만족스러웠고 다른 사람에게 추천해줄 수 있는 숙소라고 생각합니다.
於 2023 年 5 月住了 5 晚
Mercure Paris La Défense 於 2023年5月25日回覆
Dear Lee,Thank you for taking the time to share your experience following your stay at our hotel. We appreciate your feedback and are glad to read that you enjoyed the peaceful and safe residential neighborhood, as well as the proximity to reasonably priced restaurants.We are delighted that you were upgraded to one of our privileged rooms and that you appreciated the complimentary drinks. We appologize for any inconvenience you experienced with the key card during your stay. Your comments help us to identify areas for improvement in order to provide seamless and quality service to our guests. We are pleased that your overall stay was satisfactory, and we greatly appreciate your recommendation to other travelers. Thank you for you valuable feedback, and we hope to welcome you back on your next visit to Paris. Best regards,Coline- Leader Experience Client

2/10 很糟糕

Pierre emmanuel

於 2023 年 5 月住了 3 晚
Mercure Paris La Défense 於 2023年5月25日回覆
Cher Pierre Emmanuel,Merci pour ce court message ... mais nous sommes un peu déçus de la note.Si jamais vous souhaitez échanger avec nous sur votre ressenti sur notre organisation c'est avec plaisir : h1546-sb2@accor.com Nous pourrions ainsi faire profiter à tous nos clients des corrections que nous pourrions mener !A bientôt,Coline – Leader Experience Client

10/10 有夠讚

jeanluc

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Djeneba

商務旅客
喜歡：整潔度、員工素質和客房舒適度
於 2023 年 5 月住了 4 晚
Mercure Paris La Défense 於 2023年5月25日回覆
Cher Monsieur,Nous vous remercions d'avoir pris le temps de partager votre avis. Nous espérons vous revoir très bientôt!Sincèrement,Coline, Leader experience client.

10/10 有夠讚

Mohamed

喜歡：整潔度
於 2023 年 5 月住了 1 晚

8/10 不錯哦

Eric

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Bon accueil
於 2023 年 4 月住了 1 晚
Mercure Paris La Défense 於 2023年4月20日回覆
Cher Eric,Nous sommes ravis que vous ayez trouvé notre personnel accueillant et serviable à l'hôtel Mercure Paris La Défense. Au plaisir de vous recevoir à nouveau,Sincèrement,Coline - Leader Experience Client

10/10 有夠讚

Corinne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Chambre confortable, bonne literie, sdb un peu vieillotte ! Petit déjeuner très bien , beaucoup de choix.
於 2023 年 4 月住了 1 晚
Mercure Paris La Défense 於 2023年4月20日回覆
Chère Corinne, Merci beaucoup pour votre commentaire positif ! Nous sommes ravis que vous ayez apprécié votre séjour à l'hôtel Mercure Paris La Défense. Nous espérons vous revoir bientôt !Sincèrement,Coline - Leader Experience Client

8/10 不錯哦

Maria Luisa

喜歡：員工素質和住宿環境和硬體
於 2023 年 3 月住了 1 晚
Mercure Paris La Défense 於 2023年3月31日回覆
Un grand merci Mme Luisa pour votre très belle note suite à votre passage dans notre établissement !Nous sommes ravis de voir votre satisfaction !En espérant vous recevoir de nouveau très bientôt au Mercure Paris La Défense!Sincèrement,Coline, Leader experience client.

10/10 有夠讚

Jean-François

於 2022 年 12 月住了 1 晚

2/10 很糟糕

RICHARD

商務旅客
不喜歡：員工素質、設施服務和住宿環境和硬體
Really disappointed. Had no hot water for both nights of my stay. Yes, I made reception aware of this however it was ‘a problem in the hotel’. And because I’d already pre-paid, and was in a rush to get to work there was little time for a rebate. Just very poor. They seem busy, but in a mess.
於 2022 年 10 月住了 2 晚

6/10 一般般

Nicola

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Costo non giustificato
L'hotel è carino e pulito, tuttavia per quello che costa offre un pò pochino, una camera essenziale, un bollitore con the e caffe, poco altro. La reception al check in non è molto veloce e si blocca con clienti impacciati...
於 2022 年 9 月住了 1 晚

8/10 不錯哦

ISSIAKA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 9 月住了 1 晚

10/10 有夠讚

Sergio

於 2022 年 9 月住了 1 晚

8/10 不錯哦

Dominique

於 2022 年 9 月住了 1 晚

10/10 有夠讚

German

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excelente servicio tanto del personal así como las instalaciones del hotel
於 2022 年 7 月住了 2 晚
MercureParisLaDefense 於 2022年8月3日回覆
Dear Germain, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Coline, Leader experience client.

8/10 不錯哦

Rocheteau

於 2022 年 7 月住了 1 晚

8/10 不錯哦

Mette

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 3 晚

4/10 不太好

Rachid

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Decuuu
Jet d'eau de la douche insuffisant alors que 4eme etages des fourmi partout au petit dej et propreté a revoir
於 2022 年 7 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Pas de chambre !!!
於 2022 年 6 月住了 1 晚

8/10 不錯哦

CHRISTOPHE

商務旅客
喜歡：整潔度和員工素質
Literie pas terrible
於 2022 年 7 月住了 1 晚

2/10 很糟糕

Karine

於 2022 年 6 月住了 2 晚

10/10 有夠讚

Jorgen

於 2022 年 6 月住了 2 晚

8/10 不錯哦

Anka

於 2022 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect Hotel
Perfect hotel, friendly staff, clean compact rooms, lovely restaurant, close to local restaurants and clise to Metro,15 minute train to Arc de Triomphe.
於 2022 年 5 月住了 2 晚

8/10 不錯哦

Léonie

團體旅遊
喜歡：整潔度、員工素質和客房舒適度
Mere information
Værelset var rent, let adgang til byen, jeg er utilfreds med receptionister, der ikke giver de rigtige oplysninger i receptionen
於 2022 年 5 月住了 2 晚

6/10 一般般

Alexandre

商務旅客
不喜歡：整潔度
Business trip
La chambre était à moitié faite Il restait du linge d’un client précédent !
於 2022 年 5 月住了 1 晚