Good location and a clean hotel, but overall, we did not enjoy our stay because the room was too small and it was hard to move around in the room. Noting wrong with the room, and seems like this is normal in Paris, but we did not feel comfortable at all.
The Wifi was on and off, and the elevators were broken. On our checkout day, we had to carry all our luggage down five narrow flights of stairs without any assistance or even an offer of help. It was hot, physically taxing, and genuinely concerning for our health. A simple gesture like offering water would have made a big difference, but unfortunately, nothing was done to acknowledge the inconvenience.
Overall, it felt like customer experience was not a priority, which left us with a negative impression despite