住宿內酒吧

羅浮宮飯店 - 凱悅臻選飯店的評分

5 out of 5
羅浮宮飯店 - 凱悅臻選飯店
Place André Malraux, Paris, Paris

評論

8.6

有夠讚

10 分,有夠讚;1003 則評論中有 518 則" "
8 分,不錯哦;1003 則評論中有 313 則" "
6 分,一般般;1003 則評論中有 110 則" "
4 分,不太好;1003 則評論中有 39 則" "
2 分,很糟糕;1003 則評論中有 23 則" "

8.8/10

整潔度

9.0/10

員工素質

9.2/10

設施服務

8.2/10

住宿環境和硬體

9.4/10

環保程度

評論

8/10 不錯哦

Hsiang Ling

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店位置好 服務態度佳
位置優越,就在羅浮宮旁邊, 飯店雖然老舊,但是裡面的設備還OK, 服務人員態度非常棒, 如果預算許可,不妨在餐廳享用晚餐, 都在水準之上。
於 2017 年 8 月住了 4 晚
Fanny Guibouret 於 2017年8月28日回覆
Firstly, we would like to thank you for choosing Hotel du Louvre. We would also like to thank you for your comments regarding your stay. I'm glad you enjoyed our great location and our service quality. We look forward to welcome once again in the Beautiful Paris ! Most sincerely, Fanny Guibouret

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 5 月住了 2 晚
Fanny Guibouret 於 2017年6月7日回覆
Dear guest, Thank you very much for having taken the time to leave a review following your stay with us. We would be happy to welcome you back again soon in Paris! With warm regards, Fanny Guibouret

10/10 有夠讚

MiMi,HK

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellence memory
We are total five people stayed in the hotel during 3Aug to Aug 2016.The great location near the musee de Louvre just in few minutes.That’s why we choose it.Underground is just the metro which so convenient for explore the famous icon in Paris.The accomodation and the breakfast is very good too.If you have enough time, I recommend the riverside walk.It’s really relax.
Fanny Guibouret 於 2016年8月18日回覆
Dear Guest, Thank you very much for the time you took to share your experience with us, which is helping us to evaluate where we can improve our services. We particularly appreciate your nice comments regarding our great location, the good quality of our breakfast offer, and the high level of service in general. We look forward to the pleasure of welcoming you back at our place in a not too distant future. Most sincerely, Fanny Guibouret

8/10 不錯哦

HON WAI,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
location and safe
location, location and location
Fanny Guibouret 於 2016年6月18日回覆
Dear Hon Wai, Many thanks for taking the time to write a review about our hotel. I am delighted to read you enjoyed our location and the view from your room over the beauties of Paris! We already look forward to welcoming you again, With my best regards, Fanny Guibouret

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
面大馬路的房間,隔音應該要再好一點

8/10 不錯哦

hao

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有历史感的酒店
地段很好,离卢浮宫咫尺之遥。房间狭小,但是考虑到这是19世纪的建筑改造而来的话可以接受

10/10 有夠讚

Yuxing,北京

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得推荐
地理优势无可比拟,我们以酒店为基准,大部分必去景点基本都可以腿着去,当然从时间考虑,地铁比较节约时间。唯一的问题是酒店较老,硬件条件摆在那里,尤其是隔音,但其他还是匹配欧洲地标式老五星酒店标准的。服务不错,沟通换房后即刻处置(隔壁的同胞开party)。

10/10 有夠讚

chia-lin,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
值得再次入住
位置非常好就在羅浮宮隔壁,飯店擺設與布置很有百年大品牌設計經典,簡單,沒有過度裝潢設計,住得很舒服很像在家裡,一到巴黎就嚴重感冒,頭兩天都待在飯店休息,很自在,附近餐廳吃飯也多,也進地鐵站口很方便. 我想我再次入住的機會非常高

8/10 不錯哦

Fu-Tsai,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
good location
地點很棒

8/10 不錯哦

Chun Man

喜歡:整潔度、員工素質和住宿環境和硬體
Fanny Guibouret 於 2015年6月13日回覆
Thank you very much for this rating following your stay with us!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fanny Guibouret 於 2015年5月16日回覆
Thank you very much for this rating.

8/10 不錯哦

真實旅客

喜歡:員工素質
巿中心地帶非常方便
巿中心地帶非常方便, 附近便是凱旋門, 鄰近很多食肆.
Fanny Guibouret 於 2015年5月23日回覆
感谢您对我们酒店的慷慨意见。

10/10 有夠讚

舒适的床 位置好

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fanny Guibouret 於 2015年1月3日回覆
Thank you very much for your rating following your stay with us.

10/10 有夠讚

Sting,China

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
great location, nice service, helpful staffs
the room is a little bit old. but it is OK since it is kinda of old world charm. thanks to all the staffs there, from the front desk to the restaurant. you made my 1 night in Paris a nice experience.
Fanny Guibouret 於 2015年1月3日回覆
How delightful it is to read your review! We would sincerely like to thank you for taking the time to write these compliments on Trip Advisor! Our team is dedicated to providing you with an incomparable level of personalized service designed for our guests and I am more than happy we met your expectations. We look forward to the pleasure of welcoming you back in the heart of Paris. With my best regards, Fanny Guibouret

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fanny Guibouret 於 2015年1月3日回覆
Thank you very much for having taken the time to leave a rating following your stay with us.

8/10 不錯哦

Belle,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
這家飯店溫馨浪漫又舒適
羅浮酒店的工作人員大致上都很友善的,但是好像聽我們家的小朋友說有一個人在第一晚直接開門就進來然後又出去了,當時我們已經很早就累得呼呼大睡了,也許是飯店的人要來問候吧,但直接開門進來似乎有點侵犯隱私.但我們要離開的那天飯店的waiter冒著雨早上6點幫我們提行李上計程車.我們在巴黎最不愉快的是剛好羅浮宮酒店旁的地鐵站在整修,因此我們要去里昂車站時就得走去最近的RER站Charlet Les Halls 買票 而我們想買單程看見有一個有ticket+以為是一張票沒想到掉出10張票結果我們向售票口的白人大叔售票員求助要換票結果他比出不要的手勢強烈的拒絕,另外有一個法國人用法文問他問題,他也不理.我們求助無門只好用買來的一堆票試看看第一次還可以過,但晚上回來Charlet les Halls 莫名其妙的被一個女黑人查票員2個大人各罰33歐元 她說我們用兒童票坐 我們用英文告訴她我們當天中午那個售票員不給我們換票的情形,說實在的我們也搞不清楚那是一堆什麼票?她就說如果中午沒人裡就按牆上的緊急按鈕,她寫了4個 號碼叫我們自己去申訴退票,本來想拜託羅福酒店的人幫我們申訴後來想想算了吧.像地鐵站這麼蠻橫又懶惰不講理的售票員和查票員,再怎麼申訴也沒用.第一次來法國就這麼倒楣,奉勸以後要去巴黎的人要小心絕對不要在中午向地鐵站售票員買票或求助,因為他們寧可站在窗口休息也不願理你,這樣的服務態度是很惡劣的,我在英國或台灣都沒見過向巴黎這麼爛的地鐵服務品質,售票機標示不清買錯票,人家要退票就不理人,最後還要亂罰高額罰金.我們台灣地鐵火車才不會像這個巴黎地鐵站的工作態度這麼爛!突然覺得台灣的大眾運輸的窗口絕不會為了吃中飯全跑光,還不給人幫忙,至少都有人輪流售票服務旅客,如果法國要吸引遊客來觀光,要先自己把地鐵站售票員的服務態度教好來,我們這次在法國10天每個地方的人對我們都很友善,只有這個恐怖地鐵站的工作人員服務態度最爛!如果我給羅福酒店打95分,那麼巴黎地鐵則是0分
Fanny Guibouret 於 2014年5月3日回覆
感谢您对我们酒店的慷慨意见。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
excellent hotel! perfect location to museum!
Great hotel. One of the best hotels in Paris. Friendly and professional staff. Great location to the museum, 1 minute to the louvre museum. safe enviornment and great restaurant. definitely will book next time!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
羅浮宮橫過馬路就到了
隔音實在不佳,從網路上看到會聽到火車經過的聲音,確實有,但是樓上客房的人半夜了不曉得敲什麼東西咚咚咚真的很吵讓人心煩,還有房客經過走廊都會聽到大聲談話的聲音,這點真的很糟糕! 建議:如果實在無力改善加強隔音的問題,那麼至少櫃台服務人員在每位客人入住報到時應該要提醒請住客注意聲量不要干擾到其他住客的安寧,讓大家一起共同維護住宿品質,我想是會有效果的,因為房客有時候也是需要教育的。

8/10 不錯哦

YY Yip

喜歡:員工素質和客房舒適度
很方便^^

10/10 有夠讚

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
方便
一切都很令人满意。

10/10 有夠讚

Ambrish

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A little dated in the bathroom. Walk in shower would be nicer and safer.
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Pamela A

喜歡:員工素質和住宿環境和硬體
Adrian, Erwin, Orzo member of the staff made me feel welcomed and at home. Hyatt is lucky to have them. Moreover, this location is walkable to everything fabulous.
於 2024 年 4 月住了 2 晚

4/10 不太好

Jose

商務旅客
不喜歡:員工素質
This property used to be a Parisian landmark until it got “Hyattized”. I have stayed in this hotel many times in the last 15-20 years and I am sorry to see its frank decay in service. The recent remodeling - if anything - made the hotel lose its charm. Only one elevator was working during my visit. Staff members in reception have no interest or emphaty towards guests. I had to extend my stay and booked a new room, which meant I had to check out and check in again: the only thing I asked was to have the new room ready by 3pm in order to take a business call and they just did not care. Gave them notice 2 days before and the only response they would give - to a current guest- was “check out at 11, check in at 4.” No interest whatsoever in attending to a reasonable request with ample notice. Will DEFINITELY not come back.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Michael

喜歡:整潔度、員工素質和住宿環境和硬體
Loved this hotel. Would stay again in a heartbeat. Thanks!
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Abdelali

喜歡:員工素質和住宿環境和硬體
Great location
於 2024 年 4 月住了 4 晚
Gautier PY - General Manager 於 2024年4月23日回覆
Dear Abdelali,Thank you for your positive review!We're delighted to hear that you enjoyed our hotel's location. We take pride in offering a convenient and central setting for our guests to explore the city.If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out.We hope to have the pleasure of welcoming you back soon.Best regards,Gautier PYGeneral ManagerHôtel du Louvre

10/10 有夠讚

Kary

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Gautier PY - General Manager 於 2024年4月15日回覆
Dear Kary,Thank you very much for your perfect review! We are delighted that your stay at the Hôtel du Louvre was exceptional. Your satisfaction is our top priority, and we're glad you enjoyed your experience with us. We look forward to welcoming you back on your next visit to Paris!Best regardsGautier PYGeneral ManagerHôtel Du Louvre

10/10 有夠讚

Wes

於 2024 年 2 月住了 2 晚
Emilien BERTA COCHET Executive Assistant 於 2024年3月26日回覆
Dear Wes,Thank you for choosing Hôtel du Louvre for your stay in Paris. We're delighted to know that you had a wonderful experience during your time with us.Your satisfaction is our utmost priority, and we're thrilled to have met your expectations. If there's anything specific that you particularly enjoyed or if you have any feedback to share, please don't hesitate to reach out. Your feedback helps us continuously improve and enhance the experience for our guests.We look forward to the opportunity of welcoming you back to Hôtel du Louvre for another outstanding stay in the future.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 有夠讚

Hannah

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Emilien BERTA COCHET Executive Assistant 於 2024年2月26日回覆
Dear Mrs. White,Greetings from Paris!Thank you for your glowing feedback. It was a honor to have you among us, and we are pleased to see that you have enjoyed your stay.Please be assured that your review will be shared with the team.Should you require any help for a future reservation, do not hesistate to call us directly. We would be thrilled to help you out.Thank you again for being our guest.We look forward to welcoming you again in the City of Lights!Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 有夠讚

nicole,Ellicott City

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful !!!
於 2024 年 1 月住了 4 晚
Emilien BERTA COCHET Executive Assistant 於 2024年2月22日回覆
Dear Nicole,Thank you for choosing the Hôtel du Louvre for your stay. What a wonderful review!We were more than happy to welcome you for your trip.It is very rewarding for us as we constantly strive to provide an amazing and unique experience.Our team wakes up every morning with one goal: make all of our guests special and happy. We are thrilled to know that your experience at Hôtel du Louvre exceeded your expectations.Feedback like yours motivates us to continue providing exceptional service.We hope to see you soon. In the meantime, have a safe trip.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 有夠讚

Julie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Emilien BERTA COCHET Assistant de Direction 於 2024年2月21日回覆
Chère Julie,,Nous sommes comblés de voir que vous avez attribué une note de 10/10 à votre expérience dans notre hôtel. Un grand merci pour votre retour exceptionnel.Votre satisfaction est notre plus grande récompense, et nous sommes ravis d'apprendre que vous avez pleinement apprécié votre séjour chez nous. Nous mettons tout en œuvre pour offrir un service de qualité et une expérience mémorable, et votre retour positif est une source d'encouragement pour toute notre équipe.Si vous avez des commentaires supplémentaires ou des suggestions sur la manière dont nous pourrions encore améliorer nos services, n'hésitez pas à nous les faire savoir. Nous serions ravis de vous accueillir à nouveau dans un futur proche et de continuer à surpasser vos attentes.Bien cordialement,Emilien BERTA COCHETAssistant de DirectionHôtel du Louvre

8/10 不錯哦

NADINE

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Emilien BERTA COCHET Assistant de Direction 於 2024年1月22日回覆
Chère Nadine,Nous tenons à exprimer notre gratitude pour votre avis suite à votre récent séjour dans notre établissement. Votre retour est essentiel pour nous, et nous apprécions que vous ayez pris le temps de partager votre expérience.Nous sommes ravis de voir que votre séjour a été globalement positif. Cependant, nous sommes toujours désireux d'en savoir plus sur les aspects qui ont contribué à votre évaluation afin de mieux comprendre comment nous pourrions améliorer notre service et rendre votre prochain séjour encore plus agréable.Si vous avez des commentaires spécifiques ou des suggestions que vous souhaitez partager, n'hésitez pas à nous en faire part. Nous sommes ici pour vous offrir une expérience exceptionnelle, et votre avis est précieux pour nous.Nous espérons avoir le plaisir de vous accueillir à nouveau dans un avenir proche et de surpasser vos attentes.Merci encore pour votre retour positif.Cordialement,Emilien BERTA COCHETAssistant de Direction

4/10 不太好

Georges

情侶出遊, 商務旅客
喜歡:整潔度
不喜歡:住宿環境和硬體
於 2024 年 1 月住了 1 晚
Emilien BERTA COCHET Assistant de Direction 於 2024年1月22日回覆
Cher George,Nous tenons à vous remercier d'avoir pris le temps de partager vos impressions suite à votre récent séjour dans notre établissement. Nous accordons une grande importance aux retours de nos clients, et nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes.Nous aimerions avoir une compréhension plus approfondie des points qui ont contribué à votre évaluation. Si vous pouviez partager des détails spécifiques sur les aspects qui ont nécessité une amélioration, cela nous aiderait grandement à identifier les domaines où nous pouvons progresser.Nous sommes engagés à offrir un service de qualité et à fournir des séjours mémorables à nos clients, et nous regrettons que nous n'ayons pas pu répondre pleinement à vos attentes cette fois-ci. Votre avis est précieux, et nous prendrons des mesures immédiates pour remédier aux problèmes signalés.Nous espérons avoir la possibilité de regagner votre confiance lors d'un prochain séjour. Si vous souhaitez discuter de vos préoccupations de manière plus détaillée, n'hésitez pas à nous contacter directement.Merci encore pour votre retour, et nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir.Cordialement,Emilien BERTA COCHETAssistant de Direction

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel bem localizado, renovado. Café da manhã delicioso. Staff atencioso. Só elogios.
於 2024 年 1 月住了 2 晚
Emilien BERTA COCHET Executive Assistant 於 2024年1月17日回覆
Querido cliente,Estamos absolutamente encantados em ler o seu comentário positivo sobre a sua estadia no Hôtel du Louvre! É uma imensa satisfação para toda a nossa equipe saber que você gostou de cada aspecto da sua experiência.A localização privilegiada do nosso hotel e as recentes remodelações visam oferecer aos nossos hóspedes o melhor conforto possível, e é gratificante constatar que isso contribuiu para o sucesso da sua estadia.Ficamos muito satisfeitos que nosso café da manhã tenha atendido às suas expectativas. Atribuímos grande importância à qualidade dos nossos serviços, e os seus elogios pela deliciosa experiência do pequeno-almoço são uma recompensa pelos nossos constantes esforços.Sua menção à equipe atenciosa nos toca particularmente. Esforçamo-nos continuamente para oferecer um serviço caloroso e personalizado, e saber que isso foi notado e apreciado é uma fonte de alegria para todos nós.Sua satisfação é nossa maior recompensa e nos motiva a manter os altos padrões que nossos clientes merecem.Esperamos ter o prazer de recebê-lo novamente no Hôtel du Louvre durante suas próximas viagens. Se você tiver alguma preferência específica ou pedido especial, informe-nos. Adoraríamos tornar a sua próxima estadia ainda mais memorável.Obrigado mais uma vez pelo seu feedback positivo e por escolher o Hôtel du Louvre.Atenciosamente,Emilien BERTA COCHETExecutive Assistant

10/10 有夠讚

Yutzil

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent attentions
於 2024 年 1 月住了 1 晚
Emilien Berta Cochet Executive Assistant 於 2024年1月16日回覆
Dear Yutzil, Greetings from Paris! What a wonderful review of your recent stay at the Hôtel du Louvre! It is a pleasure to read your kind words about your stay at our hotel, as we pride ourselves on making our guests' stay a memorable one. Please be assured that your comments have been shared with the entire hotel team. It is a great reward for us as we all constantly strive to provide each of our guests with an outstanding experience in every facility. Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Best regards, Emilien Berta Cochet Executive Assistant

10/10 有夠讚

Jim

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
素晴らしいホテル
とっても良い思い出が出来ました
於 2024 年 1 月住了 3 晚
Emilien Berta Cochet Executive Assistant 於 2024年1月16日回覆
Dear Jim, Greetings from Paris! What a wonderful review of your recent stay at the Hôtel du Louvre! It is a pleasure to read your kind words about your stay at our hotel, as we pride ourselves on making our guests' stay a memorable one. Please be assured that your comments have been shared with the entire hotel team. It is a great reward for them as we all constantly strive to provide each of our guests with an outstanding experience in every facility. Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Best regards, Emilien Berta Cochet Executive Assistant

10/10 有夠讚

Fernando

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 4 晚
Emilien Berta Cochet Executive Assistant 於 2024年1月16日回覆
Dear Fernando, Greetings from Paris! What a wonderful review of your recent stay at the Hôtel du Louvre! It is a pleasure to read your kind words about your stay at our hotel, as we pride ourselves on making our guests' stay a memorable one. Please be assured that your comments have been shared with the entire hotel team. It is a great reward for us as we all constantly strive to provide each of our guests with an outstanding experience in every facility. Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Best regards, Emilien Berta Cochet Executive Assistant

10/10 有夠讚

Harout Harry

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful staff, they went out of their way to help with any issues or questions.
於 2023 年 12 月住了 6 晚
Emilien BERTA COCHET Executive Assistant 於 2024年1月16日回覆
Dear Mr. Harout,Thank you so much for taking the time to share your positive feedback with us. We are thrilled to hear that you had a great experience at our hotel and that our staff went out of their way to assist with any issues or questions.Providing excellent customer service is our top priority, and it's always rewarding to know that our efforts have made a positive impact on our guests. Your kind words will be shared with our team.We truly appreciate your comment. If there's anything else we can do to enhance your future stays or if you have any further feedback, please don't hesitate to let us know.We look forward to welcoming you back to our hotel in the future.Best regards,Emilien BERTA COCHETExecutive Assistant

6/10 一般般

真實旅客

喜歡:整潔度
不喜歡:客房舒適度
Kesinlikle fiyat performans konusunda kötü, saat 18:00 de zorla check-in yapabildik. Otelde 5 yıldız standartlarında olması gereken birçok şey yok. Mesela açık alanı olan servis alabileceğiniz hiçbir alan yok, sigara içmek için bile sokağa çıkmanız gerekiyor. Kesinlikle 4 yıldız ayarında bir otel , fiyatlar ise fazlasıyla 5 yıldız, geceliğine 800eur junior suite ödeyip 4 yıldızlı otelde kalmak garip bir his.
於 2023 年 12 月住了 2 晚
Emilien BERTA COCHET Executive Assistant 於 2024年1月16日回覆
Sayın Müşteri,Deneyiminizi paylaşmaya zaman ayırdığınız için teşekkür eder, konaklamanızın beklentilerinizi karşılamadığını öğrendiğimiz için içtenlikle üzgünüz. Memnuniyetiniz bizim önceliğimizdir ve geri bildirimlerinizi çok ciddiye alıyoruz.Saat 18:00'deki giriş işlemiyle ilgili endişenizi anlıyoruz ve bunun yol açmış olabileceği rahatsızlıktan dolayı özür dileriz. Hizmetlerimizi geliştirmek için sürekli çalışıyoruz ve geri bildirimleriniz dikkat edilmesi gereken alanları belirlememize yardımcı oluyor.Tesislerle ilgili yorumunuzla ilgili olarak, bazı yönlerin beş yıldızlı bir otelden beklentilerinizi karşılamadığını üzülerek belirtmek isteriz. Açık alanlı bir alan oluşturmaya yönelik önerileriniz dikkate alınıyor ve konuklarımızın deneyimini iyileştirmek için bunları hayata geçirmeyi araştıracağız.Ayrıca otel ücreti ve sınıflandırma konusundaki görüşlerinizi de anlıyoruz. Müşterilerimizin beklentilerini karşıladıklarından emin olmak için hizmetlerimizi ve fiyatlarımızı sürekli olarak yeniden değerlendiriyoruz. Bu süreçte yorumlarınız dikkate alınacaktır.Bu sorunları düzeltip size beklentilerinize daha uygun bir deneyim sunma fırsatını istiyoruz. Dilerseniz endişelerinizi daha ayrıntılı olarak tartışıp uygun çözümler bulmaktan memnuniyet duyarız.Yorumlarınızı bizimle paylaştığınız için tekrar teşekkür ederiz. Gelecekteki bir konaklamanız sırasında güveninizi yeniden kazanma şansına sahip olmayı umuyoruz.Samimi olarak,Emilien BERTA COCHETExecutive Assistant

10/10 有夠讚

michelle

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Offered a delicious breakfast, very friendly staff
於 2024 年 1 月住了 2 晚
Emilien BERTA COCHET Executive Assistant 於 2024年1月16日回覆
Certainly! Here are a few suggestions to enhance your response:Dear Michelle,Thank you for choosing Hôtel du Louvre for your stay. What a pleasure it was to welcome you among us!We are delighted to hear that you enjoyed our breakfast, particularly the service provided by our staff. Your positive feedback is truly rewarding for us, as we continuously strive to create unique and memorable experiences for each of our guests.Your insights are valuable to us, and we appreciate your feedback. We look forward to the opportunity of welcoming you back soon. Until then, I wish you safe and pleasant travels!Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 有夠讚

fernando

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Emilien BERTA COCHET Executive Assistant 於 2024年1月5日回覆
Dear Fernando,Thank you for taking the time to share your positive review.We are more than pleased to know that your stay went amazing.Please do not hesitate to provide us with more details about your experience if you wish. It will be a pleasure to welcome you back to the Hôtel du Louvre during your future stays in Paris. Thank you again for trusting Hôtel du Louvre.Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 有夠讚

J H

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 5 晚
Emilien BERTA COCHET Executive Assistant 於 2024年1月2日回覆
Dear Valued Guest,We are thrilled to learn that you had such a positive experience.It's heartwarming to know that you enjoyed your time at Hôtel du Louvre, and your high rating is truly appreciated. We strive to provide a delightful experience, and your feedback motivates our team to continue delivering exceptional service.We look forward to welcoming you back for another fantastic stay. If there's anything specific you loved or any additional comments you'd like to share, please feel free to let us know.Best regards,Emilien BERTA COCHETExecutive Assistant

10/10 有夠讚

Megan

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel du Louvre is an icon and it didn’t disappoint. I’ll definitely be staying there again!
Emilien BERTA COCHET Executive Assistant 於 2024年2月21日回覆
Dear Megan,Thank you for choosing Hôtel du Louvre and for sharing your positive experience with us. We are thrilled to hear that our iconic hotel lived up to your expectations, and we are delighted that you had a memorable stay.It's fantastic to learn that you plan to stay with us again. We look forward to welcoming you back and providing you with another exceptional experience.If there's anything specific you'd like for your next stay or if you have any special requests, please don't hesitate to let us know. We appreciate your loyalty and can't wait to host you again in the future.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 有夠讚

Carlos enrique

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 4 晚
Emilien BERTA COCHET Executive Assistant Hôtel du 於 2024年1月31日回覆
Dear Mr. Enrique,Thank you for your amazing review. We were more than happy to have you with us.We strive to provide unique experiences for each of our guests and are delighted to know that our service met your expectations.We hope to see you soon at the Hôtel du Louvre for another memorable stay. In the meantime, I wish you safe travels.Best regards,Emilien BERTA COCHETExecutive AssistantHôtel du Louvre

10/10 有夠讚

Izabella,Chicago

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful hotel! It’s located in a perfect location and the staff is so kind!
於 2023 年 12 月住了 1 晚
Emilien BERTA COCHET - Executive Assistant 於 2023年12月12日回覆
Dear Izabella,Thank you for your wonderful feedback! We're thrilled to hear that you found Hôtel du Louvre to be a beautiful hotel and that its location was perfect for your needs. It's especially heartwarming to know that you experienced kindness from our staff.Providing a positive and welcoming experience is our top priority, and your kind words serve as encouragement for our team. If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. Your feedback is valuable to us as we strive to create exceptional experiences for our guests.We hope to have the pleasure of welcoming you back to Hôtel du Louvre on your future visits. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Emilien BERTA COCHETExecutive Assistant

10/10 有夠讚

Sarah

喜歡:整潔度、員工素質和住宿環境和硬體
I loved our stay . The Concierge , Lucien was exceptionally knowledgeable and extremely helpful. I was extremely impressed by his willingness to help and his true enthusiasm and knowledge about the city and its history and surroundings as well as entertainment. I felt a genuine respect from the entire staff.
於 2023 年 11 月住了 3 晚
Emilien BERTA COCHET - Executive Assistant 於 2023年11月27日回覆
Dear Sarah,Thank you for sharing your wonderful experience at Hôtel du Louvre! We're delighted to hear that you loved your stay and that our Concierge made a lasting impression with his exceptional knowledge and helpfulness.It's heartening to know that his enthusiasm and expertise about the city, its history, and surroundings enhanced your experience. We take great pride in having a dedicated team that genuinely cares about our guests, and we're pleased that you felt a genuine respect from the entire staff.Your kind words are truly appreciated, and we look forward to the pleasure of welcoming you back to Hotel du Louvre for another exceptional stay. If there's anything specific you enjoyed or anything we can do to make your future visits even better, please let us know.Warm regards,Emilien BERTA COCHETExecutive Assistant

8/10 不錯哦

MAMI

喜歡:整潔度和住宿環境和硬體
There were times when I couldn't do what I asked for.
於 2023 年 10 月住了 5 晚
Emilien BERTA COCHET - Executive Assistant 於 2023年10月30日回覆
Dear Mami,Thank you for your feedback. Your satisfaction is our top priority, therefore your opinion is very important for us in order to improve the quality of our service. We are thrilled to know that you enjoyed the hotel and your stay. Our team work hard to deliver continuous care. We sincerely apologize that part of your experience didn't meet your expectations. We are always looking for improvement and your feedback allows us to target our needed enhancement. Don't hesitate to give us more details about your stay in order for us to target our improvement areas. We would love to welcome you again at Hôtel du Louvre for your next Parisian trip. We wish you a pleasant day and remain at your entire disposal may needed. Sincerely, Emilien Berta Cochet Executive Assistant

10/10 有夠讚

Karen

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location was great
於 2023 年 10 月住了 6 晚
Emilien BERTA COCHET - Executive Assistant 於 2023年10月30日回覆
Dear Karen,Thank you for your wonderful feedback. Please ensure that your review has been shared with the entire team. It is a great reward for the staff who is always seeking for improvement, perfection and care. We look forward to welcoming you back in the future. If you have any special preferences or other comments to share, please let us know. We value your opinion. We thank you for choosing Hotel du Louvre for your Parisian trip and we remain at your entire disposal for any assistance may needed. Sincerely, Emilien Berta Cochet Executive Assistant

10/10 有夠讚

rodrigo luis

於 2023 年 8 月住了 2 晚
Emilien BERTA COCHET - Executive Assistant 於 2023年10月17日回覆
Dear Mr. Luis,Thank you so much for taking the time to share your wonderful feedback about your recent stay with us. We are absolutely thrilled to hear that you had such a fantastic experience at our hotel. We're delighted to hear that our staff left a positive impression on you. Providing exceptional service is at the core of our values, and your kind words will be shared with our dedicated team members. We thank you for choosing to stay with us and for sharing your feedback. Your satisfaction is our top priority, and it's gratifying to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back to our hotel in the future and providing you with another exceptional experience. If you ever need anything during your next visit, please don't hesitate to reach out to us. Warm regards, Emilien BERTA COCHET Executive Assistant Hôtel du Louvre

10/10 有夠讚

Sandra Evriney

於 2023 年 9 月住了 2 晚
Emilien BERTA COCHET - Executive Assistant 於 2023年10月5日回覆
Dear Mrs. Evriney,Thank you for your wonderful feedback. Please ensure that your review has been shared with the entire team. It is a great reward for the staff who is always seeking for improvement, perfection and care. We look forward to welcoming you back in the future. If you have any special preferences or other comments to share, please let us know. We value your opinion. We thank you for choosing Hotel du Louvre for your Parisian trip and we remain at your entire disposal for any assistance may needed. Sincerely, Emilien Berta Cochet Executive Assistant

10/10 有夠讚

Akiko

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 2 晚
Hotel du Louvre 於 2023年9月19日回覆
Dear guest,Thank you for your great review. It is very important for us to deliver a top quality service.Please ensure that we will share your review with the team.We hope that we will have the pleasure of welcoming you again soon.Best regards,Emilien BERTA COCHETExecutive Assistant