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歡迎飯店的評分

4 out of 5
歡迎飯店
23 Rue Buffault, Paris, Paris

評論

8.8

有夠讚

10 分，有夠讚；430 則評論中有 219 則" "
8 分，不錯哦；430 則評論中有 156 則" "
6 分，一般般；430 則評論中有 39 則" "
4 分，不太好；430 則評論中有 5 則" "
2 分，很糟糕；430 則評論中有 11 則" "

9.0/10

整潔度

9.0/10

員工素質

8.0/10

設施服務

8.4/10

住宿環境和硬體

8.6/10

環保程度

評論

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very wonderful stay in Paris. Lovely host and lovely food, very tiny lift though not friendly for big luggage! Other than that very nice
於 2020 年 2 月住了 1 晚
Sophie - Manager 於 2020年3月21日回覆
ThanK you ! That was a very nice comment ! Best regards

10/10 有夠讚

Chienhsin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
好地點及服務，但電梯太小。整體看來是不錯的旅遊住宿。
於 2018 年 8 月住了 2 晚

8/10 不錯哦

Shuk Man

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
幾好但貴
門面好細，容易忽略。新，幾舒適，算不錯，但很貴
於 2018 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度

10/10 有夠讚

Pink，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice Location and Friendly Stuffs.
The hotel is so close to the metro. Near by has a lot of restaurants and the supermarket. The decoration of the hotel is so franch, you can have breakfast buffet with a beautiful garden view. The room is small but very clean and comfortable.
於 2017 年 9 月住了 3 晚

2/10 很糟糕

Rodrigo

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Returning to this hotel filled us with excitement, reminiscing about our delightful previous stay However, our anticipation quickly turned to disappointment upon arrival. The unfamiliar requirement to surrender our room keys for each outing immediately raised red flags about privacy and security. Our initial excitement turned to confusion and concern as we discovered our room labeled as a single, despite booking a double. Despite our efforts to resolve the issue, the receptionist's indifferent attitude left us feeling frustrated and undervalued. As I returned to our room, hoping for a reprieve from the day's disappointments, the phone rang. On the line, the receptionist informed me of a superior room's availability, albeit at an additional cost of €100 euros per night. I couldn't help but express my frustration – why should we, the customers, foot the bill for the hotel's mistake? I argued that the room should be provided at no extra charge. However, instead of understanding, I was met with resistance. Despite finally securing a double room, the cramped space failed to meet our expectations, leaving us feeling cramped and uncomfortable. Throughout our ordeal, not once did the staff offer a sincere apology for the inconvenience we endured. While our holiday remained enjoyable despite the hotel's shortcomings, this experience has left a bitter taste in our mouths and dissuaded us from returning. We urge others to think twice before booking a stay here. DO NOT STAY AT THIS HOTEL
於 2024 年 4 月住了 3 晚

10/10 有夠讚

kathryn h，pleasantville

家庭旅遊
It was charming. Staff was so so nice and helpful. Loved it! Thank you.
於 2024 年 4 月住了 5 晚
Team Hotel Bienvenue 於 2024年4月9日回覆
Bonjour , Nous somme ravis que vous appreciez en ce moment avec cette note positive à notre egard , nous vous en remercions et restons à votre disposition pour rendre votre séjour toujours agreable..Toute l'équipe de l'Hotel Bienvenue

8/10 不錯哦

Emilie

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 1 晚

6/10 一般般

Laila

團體旅遊
不喜歡：住宿環境和硬體
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Noémie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度和住宿環境和硬體
Stylish little hotel in excellent location
I love this hotel. It is so stylish and well located. The courtyard is gorgeous. This was my second stay and on the first, I stayed in the back building. This time I stayed in the front building and would just note to anyone booking that Room 303 is a connecting room and you can well hear the conversations of those just adjacent to you. Also, being above the kitchen you get an early morning scent of the baking.....!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

cynthia

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tres joli hôtel j'ai beaucoup apprécié les petites attentions personnalisées dans la chambre (biscuits !)
於 2023 年 11 月住了 1 晚

10/10 有夠讚

camille

喜歡：員工素質、設施服務和住宿環境和硬體
Un gros plus pour l’accueil qui était extrement sympathique et souriant !
於 2023 年 11 月住了 2 晚

10/10 有夠讚

Sam

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was fabulous...perfectly clean, clean towels, bedding everyday. .staff were so helpful...even got a free coffee on our last day, the hotel was beautiful and the bedroom was massive 😍 no bad to say about it. Oh and the location was great very central to all things but within walking distance of Montmatre which was a stunning place 😍
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Mary Alice

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the decor. Rooms were spacious for Paris. Great location, lots of neighborhood spots for shopping and dining. The staff were very helpful.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Jennifer

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was the best hotel I’ve ever stayed in. The staff was excellent, courteous, and helpful. The hotel is located in a fantastic location, safe, clean. The interior design was beautiful. The room had many amenities, and they stored our luggage for us even after check out. I will definitely stay at Hotel Bienvenue again in the future.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Swen

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
In best french style. cosy. charme.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Georgina

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Look no further!
Lovely hotel - will use in the future now for all business trips to Paris! Convenient location - 15 min walk to Gare Du Nord, clean and comfortable room and friendly staff!!
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Tom

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay
於 2023 年 10 月住了 3 晚
the team of hotel Bienvenue 於 2023年10月24日回覆
dear Tom , We are delighted that you enjoyed your stay with this positive rating towards us, we thank you and will be delighted to welcome you again during your next trip

10/10 有夠讚

Laurie Bonin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nous avons passé un beau séjour, la chambre était confortable. Nous étions quand même bien centralisé autour des différents quartiers de Paris.
於 2023 年 10 月住了 4 晚
the team of hotel Bienvenue 於 2023年10月24日回覆
dear Laurie Bonin , We are delighted that you enjoyed your stay with this positive rating towards us, we thank you and will be delighted to welcome you again during your next trip

10/10 有夠讚

SEIKO

於 2023 年 10 月住了 3 晚

4/10 不太好

Gísli

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Disappointed
Older and not as clean as in the pictures.
於 2023 年 10 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度和客房舒適度
女性１人旅
施設は、全体的に写真よりコンパクト。 日中暑かったので、エアコンをつけようとしたら壊れてました。 部屋はシャワーのみだったので、バスタブが必要な方は、要注意です。 1回だけ利用した朝食は、セルフですが、サービスはイマイチでした。 私は1回だったので問題なかったですが、エレベーターが昔ながらの１人とスーツケース1個しか乗れな位くらいの狭さです。 受付のスタッフの方は困って相談すると親切に対応してくれました！ 周囲は、飲食店もあり、治安もよく、女性1人でも安心して過ごせました。 ホテルの目の前に車をつけることができないので、一瞬迷いました。
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Neil

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic stay
於 2023 年 10 月住了 2 晚
Team hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay.The team of Hotel Bienvenue

8/10 不錯哦

Henry

喜歡：員工素質和住宿環境和硬體
Convenient location, accommodating staff. Love the interior patio. A/C didn't work and the elevator is super small.
於 2023 年 10 月住了 1 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay.

8/10 不錯哦

Jürg，Zufikon

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
-
於 2023 年 10 月住了 4 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

10/10 有夠讚

Conor

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

6/10 一般般

Sebastian

喜歡：整潔度和員工素質
Cute and good location. A/C & heat was a problem. Sink and shower clog up fast. Building lost power for a few hours during the day, but not their fault. Nice employees.
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Elizabeth

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

6/10 一般般

Edel

於 2023 年 9 月住了 4 晚

10/10 有夠讚

C G

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Awesome hotel, great neighbourhood and very friendly staff.
於 2023 年 9 月住了 2 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

2/10 很糟糕

真實旅客

不喜歡：員工素質、住宿環境和硬體和客房舒適度
The worst hotel ever
The worst hotel and experience ever. During my 3 days, 1. A/C was broken (Paris was 34oC) and no one cares about it. 2. Constant electricity power off (during this time fan is also not working of course) 3. Elevator broke down Manger was not in the hotel and reception’s feedback was ‘manager is on vacation.’ Hey I was also on vacation in Paris and you and your hotel gave me horrible time thanks a lot.
於 2023 年 9 月住了 3 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

8/10 不錯哦

Riccardo

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

10/10 有夠讚

Robert

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location!! Very close to two metros and in a lovely area - first time to Paris but it felt like a central location, not far from everything. Staff was very helpful and friendly. Super happy with our choice and would stay again!
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Emma

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 3 晚
Team Hotel Bienvenue 於 2023年10月10日回覆
We are delighted that you enjoyed your stay and this positive rating towards us. We thank you and hope to see you again during a next stay

10/10 有夠讚

Claire

於 2023 年 8 月住了 3 晚

6/10 一般般

Tony，Silver Spring

於 2023 年 7 月住了 3 晚

6/10 一般般

Andrei

喜歡：整潔度
We picked this hotel based on previous reviews, however, we didn't enjoy our stay. We didn't have hot water one day and AC didn't work at all. So call ahead the hotel and confirm if AC has been fixed. Thankfully the manager, Sophie, was very helpful and made our stay more enjoyable.
於 2023 年 7 月住了 3 晚

8/10 不錯哦

Sefa

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Sumayyah，Swindon

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
My partner and I thoroughly enjoyed our stay here for a multitude of reasons. Firstly, the staff were incredible, especially Patricia. I have been wanting to practice my French and she was more than happy to comply and slow down her French in order for me to respond accurately and I was very grateful. Secondly, the room was lovely, and I requested some balloons for my partner and I’s one year anniversary and they complied, with a lovely note. The air conditioning was not that great, however they did supply an excellent fan which worked wonders for the heat. Our room looked out into the stunning courtyard and we were able to look out from our bed. Not to mention, the bed was really comfortable (my partner and I are very specific about which types of beds we like and this definitely allowed for a really nice sleep)! Thirdly, the location was very convenient. My partner and I were able to walk most places and there were metro stops in a good walking distance too! I would highly recommend this hotel to anyone who is looking for a comfortable, peaceful stay in Paris 😊
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Marie-Andrée

情侶出遊
Mis à part l’air climatisé qui ne fonctionnait pas en pleine canicule, je recommande. Heureusement, nous avons eu un rabais pour compenser notre principal critère de recherche.
於 2023 年 7 月住了 2 晚

10/10 有夠讚

David，Westwood

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice!
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Jennifer

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 3 晚

10/10 有夠讚

David，Westwood

喜歡：整潔度、員工素質和住宿環境和硬體
Nice hotel with friendly staff.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Terry

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The staff were very friendly and helpful. The room was small but fine for the two of us. Everything we needed was provided. I would recommend this hotel!
於 2023 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 5 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 5 晚

10/10 有夠讚

Elsie

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
My husband and I enjoyed staying at your hotel. The staff was incredibly friendly and accommodating . The garden is beautiful, where we sat and sipped wine. The breakfast was served in such a lovely room. The glassware and even napkins were gorgeous. The room was a bit small, but very comfortable. We will go back to the hotel if ever in Paris again.
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Sandro

喜歡：整潔度和員工素質
Great staff. Went out of their way to help with wifi and a SIM card. My daughter was offered a free refreshment in the lounge. Great art deco feeling
於 2023 年 7 月住了 3 晚
Nafi 於 2023年7月9日回覆
Dear Sandro,Thank you for choosing the Hôtel Bienvenue for your stay.We thank you for your positive feedback.We hope to see you again very soon,Yours faithfully