客房景觀

貝爾法斯特飯店的評分

4 out of 5
貝爾法斯特飯店
10 Avenue Carnot, Paris, Paris

評論

8.0

非常好

10 分,有夠讚;492 則評論中有 163 則" "
8 分,不錯哦;492 則評論中有 198 則" "
6 分,一般般;492 則評論中有 81 則" "
4 分,不太好;492 則評論中有 28 則" "
2 分,很糟糕;492 則評論中有 22 則" "

8.2/10

整潔度

8.2/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

Wayne

喜歡:整潔度和員工素質
景觀怡人,方便的巴黎酒店
香榭麗舍就在旁,購物非常方便,地鐵站也近,附近有大量食肆,有便宜,有fine dining. 不是特別節日,酒店價格還可接受,觀景房露台對正凱旋門同巴黎鐡㙮,景色優美。唯房間設備過予殘舊同燈光太暗。
於 2019 年 12 月住了 1 晚
Benoit Zoeb, Manager 於 2020年1月15日回覆
親愛的Wayne旅客您好, 由衷感謝您本次的入住並花時間給予反饋。 很高興您滿意酒店地點及觀景房的景色,謝謝您。房間的燈光的部分謝謝您的反饋,我們會謹記以作為未來改善的目標。 再次感謝您,期待下次與您再度相會! Benoit Zoeb, Manager

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect view of room. Clean stuff Perfect services Perfect Location
於 2019 年 7 月住了 1 晚
Benoit 於 2019年7月24日回覆
Dear Guest, We were delighted to learn how much you enjoyed your stay with us. Your kind comments are most encouraging and help to motivate us all to keep improving the quality of our services. Your supportive interest is greatly appreciated. Regards,

10/10 有夠讚

景觀好

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地點方便
飯店乾淨方便,景觀非常好,附近也很安全,第二次入住

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Wei-Chuan,Taiwan

Good location
這家飯店近凱旋門, 離機場巴士站也非常近, 非常方便來回機場. 臨近地區包括香榭大道, 旅遊吃飯購物非常方便. 房間不大, 衛浴不錯. 但是無充電插頭, 相當不方便

6/10 一般般

Hok Him Benedict,HONG KONG

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
離凱旋門超近
距離凱旋門超近, 但入住既房比較矮, 比好多樹遮住。房間好舊同好污糟

6/10 一般般

Baowei,中国

不隔音
酒店位置比较好,就是房间里面是隔板装修,不隔音。

8/10 不錯哦

CHIEH,Taipei city

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very Good
離地鐵站五號出口走一分鐘就到了,到香榭大道走10分鐘,非常好

8/10 不錯哦

Shihchi,台灣

漂亮交通也方便的酒店
漂亮交通也方便的酒店

10/10 有夠讚

ALFREDO

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Manager 於 2024年4月4日回覆
Dear Alfredo,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations with our high standards of cleanliness and service.We look forward to seeing you again.Best regards,

10/10 有夠讚

Ken

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Boutique hotel but very clean and nice! We love the old style of the building and the vintage keys! We got 2 connecting rooms and I think the spaces are good consider the historical building. I got the balcony room with the view of the Arc and you can see the top of the Eiffel Tower as well. Love the views!!! Location is so convenient, one metro station is right next to the hotel (few steps away), there is another metro station is just across the street. The guy at front desk is so friendly and nice (I'm pretty sure that's the same guy few reviews also mentioned), he gave us tips on how to be cautious with pocket pickers, where to go for photos around Eiffel Tower, and also arranged our taxi to airport, our family of 5 got the big van taxi and the pricing is very reasonable! Highly recommend! Thank you from USA.
於 2024 年 3 月住了 2 晚
Benoit.Z, Manager 於 2024年3月31日回覆
Dear Ken,Please accept our sincere thanks for this kind review.We are delighted to hear that the historical charm of Hôtel Belfast, with its vintage keys and 18th-century architecture, contributed to the enjoyment of your stay. It's gratifying to know that our recently renovated connecting rooms provided ample space for your family, and that the balcony offered memorable views of the Arc de Triomphe and the Eiffel Tower.Furthermore, your kind words about our convenient location, just a stone's throw from the Champs-Elysées and nearby metro stations, are much appreciated. We're glad this made your visit to Paris all the more enjoyable.Moreover, we're thrilled that our front desk team was able to enhance your experience with helpful safety tips and by facilitating a smooth taxi arrangement for your family.We look forward to welcoming you again soon, Best regards,Benoit.Z, Manager

2/10 很糟糕

Martin

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The rooms are smaller than pictures. I have 3 days in a row without having the possibility to take a shower because hot water or water issues. They are completely focused on earning money than hospitality.
於 2024 年 3 月住了 5 晚
Benoit.Z, Manager 於 2024年4月4日回覆
Dear Martin,Thank you for taking the time to share your feedback.We're sorry to hear about your concerns regarding water temperature and availability. While we strive to ensure a comfortable stay, it seems we fell short during your visit. Unfortunately, an unforeseen plumbing incident occurred and we regret any inconvenience this caused. We understand our team were able to relocate you to another room and provided a refund for one night. Our team is dedicated to addressing such issues promptly when they are brought to our attention, and we regret the solutions provided did not meet your expectations.We hope to have the opportunity to welcome you back for an improved stay.Best regards,Benoit.Z, Manager

8/10 不錯哦

Ayako

喜歡:整潔度和員工素質
凱旋門ビューのバルコニー付きのシングルルームで、景色は抜群に最高でした。 バスタブの湯を溜める方の水圧が弱かったけれども、シャワーの水圧は強かったので問題はなかった。お風呂、トイレが別の部屋になっており、バスタブも広くとても快適でした。 唯一、TVのリモコンのチャンネルボタンを押すだけでは番組が映らず、観れないまま終わった。(ほとんど外出していたので必要もなかったので不便はしなかった) 歯ブラシを忘れてしまったのですが、四つ星ホテルでも歯ブラシの無料サービスはありませんでした。パリだとこのようなものなのかもしれません。 建物のクラシカルさが残り古さを感じられる一方で、とても綺麗に清掃も行き届いていたと思います。夜の22時ごろの凱旋門、エッフェル塔を楽しみたい方には立地としてお勧めしたいところです。
於 2024 年 2 月住了 1 晚
Manager 於 2024年3月6日回覆
Ayako様、この度はHôtel Belfastをご利用いただきまして、ありがとうございました。お部屋から凱旋門の景色をご堪能いただき、広いバスタブ付きのお風呂を快適にご利用いただけたご様子で、大変嬉しく思います。一方で、TVをご視聴いただけなかったことや建物の古さでは、お客様のご期待に添えず申し訳ございませんでした。歯ブラシは、フロントでお申し付けいただければ無料でお渡ししておりますので、次回、ご必要の際には、お声かけいただければ、幸いでございます。また、シャンゼリゼ通りから徒歩わずか 2 分のシックなパリ 17 区にありながら、町の中心部からは徒歩圏内という便利な立地や、綺麗に清掃が行き届いていた点は、お喜びいただけたようで、何よりでございます。またのお越しをお待ちしております。

10/10 有夠讚

Walter,Bainsville

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was as expected, small but adequate. We found it was quiet, staff were very friendly and helpful. Due to my negligence - we were charged breakfast- if we had known we would have ate elsewhere for the price. I would stay here again, on the doorstep of the metro Which we used to sight see.
於 2024 年 2 月住了 3 晚
Benoit.Z, Manager 於 2024年2月21日回覆
Dear Walter,Thank you for taking the time to share your review.We're delighted to hear that you found our staff friendly and helpful, and that the quietness of our hotel contributed to your comfort. Our location indeed provides easy access to the metro for sightseeing, which we are glad you took advantage of.We apologize if the breakfast charge was not clearly communicated; we offer a variety of options at our breakfast buffet to ensure a pleasant start to the day for our guests.We are pleased that you would consider staying with us again and appreciate your feedback, which is invaluable in our continuous efforts to provide a memorable experience.It would be a pleasure to welcome you back. Kind regards,Benoit.Z, Manager

10/10 有夠讚

Emel

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月29日回覆
Dear Emel,Thank you for such a positive review of your stay.We are pleased that we were able to meet your expectations.We hope to see you again soon, Kind regards,

8/10 不錯哦

Milena

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
O hotel fica muito bem localizado
於 2024 年 1 月住了 8 晚
Manager 於 2024年1月27日回覆
Cara Milena,prezamos o seu comentário.É com entusiasmo que sabemos ter desfrutado da sua estadia, especialmente, devido à nossa localização. Estamos situados numa zona privilegiada, próxima ao Arco do Triunfo e da Avenida Champs-Elysées, ideal para explorar a Paris a pé ou de metro.Fazemos votos que considere voltar em breve.Cordialmente,

10/10 有夠讚

TUOC

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The convenient location, (Metro station is literally in front of the hotel), the cleanliness, courteous and friendly staff, decor, everything is just perfect. We'll come patronize again. It's highly recommended to anyone.
於 2023 年 12 月住了 7 晚
Benoit.Z, Manager 於 2024年1月23日回覆
Dear Guest,Thank you for this positive review.We're delighted to hear that our prime location and the cleanliness of our establishment exceeded your expectations, and it's wonderful to know that our decor contributed to the perfect atmosphere for your stay. Our team is thrilled to receive your compliments on their courteous and friendly service, and we take great pride in providing a comfortable environment for our guests.We look forward to welcoming you back again in the future. Best wishes,Benoit.Z, Manager

6/10 一般般

Brahim

商務旅客
喜歡:整潔度
不喜歡:員工素質和客房舒適度
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月28日回覆
Dear Brahim,Thank you for the time you have taken to review your recent stay,We are very sorry you were not entirely satisfied with your experience. We would love to know more about what we could do to improve our facilities, so please don't hesitate to share any suggestions you may have. In the meantime, please be assured that we will address our service standards with the team.We hope to have the occasion to welcome you back in the near future.With very best wishes for the New Year!

10/10 有夠讚

Camila

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Fui muita bem recebida pela equipe, dormi muito bem. Quarto delicioso com uma vista magnífica. O banheiro estava constantemente limpo e arrumado, assim como o quarto. me senti muito à vontade e pude descansar muito bem depois de caminhadas bem longas. A equipe é muito receptiva e gentil.
於 2023 年 12 月住了 2 晚
Benoit.Z, Gerente 於 2023年12月28日回覆
Estimada Camila,ficamos gratos com o seu generoso comentário.Foi com todo o entusiasmo que recebemos a sua presença e é um prazer saber que a receção da nossa equipa contribuiu para uma estadia agradável.Ao mesmo tempo, prezamos em ler que o conforto e a vista da acomodação foram ao encontro das suas expectativas. Além disso, a limpeza é uma das nossas prioridades e ficamos contentes que tenha notado o cuidado constante e a dedicação assegurados. Por fim, acreditamos que o descanso dos nossos hóspedes é essencial para poderem desfrutar por completo de Paris e é gratificante ter conhecimento que conseguimos proporcionar isso durante a sua visita.Esperamos voltar a recebê-la em breve. Desejamos-lhe umas Boas Festas,Benoit.Z, Gerente

8/10 不錯哦

Vanessa

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Supimpa, best in all.
A recepção é o ponto alto do estabelecimento.
於 2023 年 12 月住了 3 晚
Benoit.Z, Gerente 於 2023年12月28日回覆
Estimada Vanessa,agradecemos o seu generoso comentário.Apraz-nos saber que proporcionámos uma estadia memorável e que o atendimento da nossa receção mereceu o seu destaque, refletindo o nosso compromisso com a excelência em hospitalidade.Esperamos voltar a recebê-la em breve. Atenciosamente,Benoit.Z, Gerente

6/10 一般般

真實旅客

商務旅客
喜歡:整潔度
Chambre supérieur mais 2 lits simples 'collés' avec de la literie pour lit simple. Aucune prise de courant accessible près du lit. Décoration d'un autre temps qui doit en charmer certains je pense mais ce n'est pas mon cas. Produits de soins quasi inutilisable car sous forme de gel/gelée impossible a faire couler. Debit d'eau de la douche très très faiblard. Insonorisation pas optimale. Petit dej minimaliste pour le prix. 2 oreillers pour un lit de 180 c'est un peu juste. Mini bar hors de prix Tv miniature posée nonchalamment sur le mini bar. Personnel agréable et souriant. Pour le prix et un 4* dans le quartier y'a largement mieix.
於 2023 年 12 月住了 1 晚
Benoit.Z, Directeur 於 2023年12月28日回覆
Cher hôte,Merci d'avoir pris le soin de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la gentillesse de notre équipe.Nous avons pris bonne note de l'ensemble de vos remarques et vous en remercions.Notre hôtel est généralement apprécié pour son charme antique qui plonge nos clients dans l'élégance parisienne du 18ème siècle. Nous comprenons que le style puisse ne pas correspondre à tous les goûts et nous en sommes désolés.Par ailleurs, nos chambres disposent de doubles vitrages pour assurer un confort supplémentaire, particulièrement celles donnant sur l'avenue. Nous nous efforçons également de proposer un large choix au niveau du sucré comme du salé au petit déjeuner. Nous restons toutefois à l'écoute de toute suggestion.Nous nous efforçons d'offrir une expérience de qualité constante à nos hôtes et vos retours nous sont précieux pour continuer à faire progresser la qualité de nos prestations et la satisfaction de nos hôtes.Au plaisir de vous revoir parmi nous,Benoit.Z, Directeur

10/10 有夠讚

FRANCISCO GERARDO

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Buena opción para hospedarse
於 2023 年 11 月住了 3 晚
Manager 於 2023年12月6日回覆
Estimado Francisco Gerardo,agradecemos sinceramente su tiempo para compartir su experiencia con nosotros.Nos complace saber que encontró la limpieza de la habitación a su gusto, reflejo de nuestro dedicado servicio de housekeeping diario. Es gratificante leer que la condición de nuestro hotel cumplió con sus expectativas, ya que trabajamos arduamente para mantener nuestras instalaciones en perfecto estado.Además, nos alegra que el servicio haya sido de su total satisfacción; nuestro equipo se esfuerza por ofrecer una atención cálida y personalizada las 24 horas. Valoramos su reconocimiento a las amenidades de la habitación, diseñadas para proporcionar el máximo confort con detalles como la fina ropa de cama de Treca y las instalaciones de té y café.Esperamos tener el placer de recibirlo de nuevo en su próxima visita a París,

8/10 不錯哦

Ayvan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Agréable séjour
Hôtel calme et très bien entretenu. Les équipements sont de bonne qualité et le personnel agréable et serviable !
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月6日回覆
Cher Ayvan,Merci pour cet excellent retour.Nous nous réjouissons que vous ayez passé un agréable séjour dans notre hôtel et apprécié la qualité des prestations offertes ainsi que la sympathie de notre équipe.Votre satisfaction fait notre plus grand bonheur.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,

10/10 有夠讚

Sana

於 2023 年 10 月住了 3 晚
Manager 於 2023年11月8日回覆
Dear Sana,Thank you for sharing your review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon, Kind regards,

10/10 有夠讚

Luiz Otávio

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel extremamente agradável, com atendimento cordial, atencioso e muito agradável da parte de todo o quadro de funcionários!
於 2023 年 10 月住了 3 晚
Benoit.Z, Gerente 於 2023年11月6日回覆
Caro Luiz,agradecemos o seu comentário.Foi com todo o entusiasmo que recebemos a sua presença e apraz-nos saber que desfrutou de uma estadia agradável, especialmente devido ao atendimento cordial dos nossos colaboradores. Procuramos dar a melhor experiência possível aos nossos hóspedes.Esperamos recebê-lo novamente. Atenciosamente,Benoit.Z, Gerente

10/10 有夠讚

Youssef

於 2023 年 10 月住了 3 晚
Manager 於 2023年11月19日回覆
Cher Youssef,Merci de nous faire part de votre retour d’expérience positif.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Au plaisir de vous revoir parmi nous,

10/10 有夠讚

saer

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月30日回覆
Dear Saer,Thank you for taking the time to review your stay.We are glad you had an enjoyable stay, our team members do their best to make sure our guests have a memorable experience with us.It would be an absolute pleasure to welcome you again in the future. Best regards,

10/10 有夠讚

FREDERIC

於 2023 年 10 月住了 1 晚
Manager 於 2023年10月29日回覆
Cher Frédéric,Merci pour votre commentaire.Nous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Ce serait une joie de vous revoir parmi nous,

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質和客房舒適度
於 2023 年 10 月住了 3 晚
Manager 於 2023年10月20日回覆
Hei,tusen takk for den fantastiske anmeldelsen!Det gleder oss at du valgte vårt hotell og at du var så fornøyd med ditt opphold.Vi ser frem til å ønske deg velkommen tilbake til Hôtel Belfast snart. Ha en flott dag,

8/10 不錯哦

jan

於 2023 年 10 月住了 3 晚
Manager 於 2023年10月10日回覆
Dear Jan,Thank you for your review.We are pleased that we were able to meet your expectations.We hope that you will stay with us again many more times in the future. Best wishes,

8/10 不錯哦

真實旅客

商務旅客
喜歡:整潔度、住宿環境和硬體和客房舒適度
Bon hôtel 4 étoiles
Bon hôtel 4 étoiles très bien situé
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月5日回覆
Cher Hôte,Merci pour cet excellent retour.Nous sommes ravis de lire que vous avez apprécié notre emplacement idéal et que vous avez trouvé notre hôtel digne de ses 4 étoiles.Nous serions très heureux d'avoir l'occasion de vous recevoir à nouveau. Bien à vous,

10/10 有夠讚

Kenneth

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and beautiful place. Clean and simple. Nice view from the room. And really nice staff. All around a place I will come back to.
於 2023 年 9 月住了 4 晚
Manager 於 2023年11月1日回覆
Dear Kenneth,Thank you for this kind review.We are delighted to hear that you found our hotel clean and beautiful. It's great to know that you enjoyed the nice view from your room and appreciated our friendly staff. Our prime location near the Arc de Triomphe and Champs-Elysées certainly offers our guests a unique and convenient experience.We are thrilled to know that you would consider returning to our hotel in the future. Your satisfaction is our top priority, and we always strive to provide the best possible experience for our guests.We look forward to welcoming you back in the future.Best wishes,

8/10 不錯哦

Dhruti

喜歡:整潔度、員工素質和住宿環境和硬體
The room I had was tiny. I had just about enough room to get my suitcase between the open door and the bed. It’s a good thing I’m not big otherwise I probably would have had problems. Some of the power points did not work intermittently either, so I would plug in my phone and after a few minutes it would just stop charging. After experimenting I found one plug in point that worked reliably and that’s what I used to charge everything on rotation. The staff were very friendly and approachable. They gave me advice on a suitable route to go for a run and told me where the best places to go visit were. I booked this hotel because it was within walking distance of the conference I was attending but it turned out to be very convenient for transport too as it was very close to the metro and the arc de triomphe and champs elysee. Had a very pleasant walk through those and then along the Seine after. So despite the room being not quite what I would have hoped for I would still recommend it.
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月21日回覆
Dear Guest,Thank you for taking the time to share your feedback.We are glad to hear that our staff was friendly and approachable, providing you with helpful advice on running routes and local attractions. It's great to know that our location was convenient for your conference and allowed you to enjoy the nearby sights, such as the Arc de Triomphe and Champs Elysées.We apologize for the inconvenience you faced with the room size and power points. Our hotel offers rooms of different sizes to cater to various guest preferences, and we would be happy to help you choose a more spacious room for your next stay. We also appreciate your feedback on the power points and will look into addressing the issue to ensure a better experience for our future guests.We look forward to seeing you again on a future occasion. Best wishes,

6/10 一般般

Maher

於 2023 年 9 月住了 3 晚
Manager 於 2023年10月8日回覆
Dear Maher,Thank you for taking the time to review your stay.We are sorry that not everything was to your satisfaction and we would be interested in knowing how we could have improved on your time with us.We hope to have the pleasure of seeing you in the near future. Many thanks,

10/10 有夠讚

Ronette,Redmond

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely hotel, well designed with comfortable beds. Parking garage located nearby, which was helpful to me.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月15日回覆
Dear Ronette,Thanks for this kind review.We are delighted to hear that you appreciated our well-designed hotel and comfortable beds. It's also great to know that you found the nearby parking garage convenient during your stay. Our prime location and attention to detail are some of the aspects that make our hotel stand out, and we are glad you enjoyed them.We hope to welcome you back for another pleasant stay in the future. Best regards,

10/10 有夠讚

Terri

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff was very helpful. Perfect location to watch the Bastille Day fly over. Wonderful view of the Arc from the balcony. Close to plenty of good restaurants, metro and taxis.
於 2023 年 7 月住了 3 晚
Manager 於 2023年8月2日回覆
Dear Terri,Thank you for sharing your opinion after your recent stay.We are delighted to hear that our team was helpful and that you enjoyed the perfect location for watching the Bastille Day flyover.It's great to know that the wonderful view of the Arc de Triomphe from the balcony added to your experience. We are also glad that you found our hotel to be conveniently close to good restaurants, the metro, and taxis.We hope to see you again soon. Best wishes,

4/10 不太好

Paul E

家庭旅遊
Older hotel fair but not well maintained. Our lock broke one evening and we had to wait in the lobby for over 3 hours until a locksmith could come to repair it. Room was unbelievably small and cramped. Front desk staff fair but not very helpful. Price high for size room.
於 2023 年 6 月住了 7 晚
Manager 於 2023年6月26日回覆
Dear Paul,Thank you for taking the time to share your review.We are sorry that your recent stay at our hotel didn't meet all your expectations. We appreciate your feedback on the hotel's condition and are continuously working to maintain and improve our facilities. Furthermore, we apologise for the issue you had with the lock and for the delay in addressing this. Rest assured we will investigate this and take the necessary steps to ensure that our guests' concerns are dealt with promptly during their stay.Regarding the room size, we do offer a variety of room sizes, and our superior rooms provide more space for added comfort. Additionally, our front desk team is committed to providing excellent service, and we will take your comments into consideration to improve our guest experience.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Kind regards,

6/10 一般般

真實旅客

商務旅客
不喜歡:員工素質
Relativement moyen
L'hôtel est très bien situé à quelques mètres du metro Etoile et bien sur de l'Arc de Triomphe. En revanche, le prix de l'hôtel n'est clairement pas justifié au vu de la prestation : chambre dans un état plus que moyen (hormis la salle de bain qui est refaite) et service pas des plus sympathique
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月16日回覆
Cher hôte,Merci d'avoir pris le temps de cette évaluation suite à votre séjour.Nous sommes ravis que vous ayez apprécié la propreté et l'emplacement idéal de notre établissement, situé en plein cœur de Paris, à 50 m de l'Arc de Triomphe et des Champs-Élysées.Nos hôtes apprécient généralement la qualité de notre accueil et nous prenons très au sérieux votre commentaire afin d'offrir un service irréprochable à l'avenir. Nous souhaitons préciser que nous avons choisi de préserver la décoration originale de notre hôtel pour permettre à nos clients de se plonger dans l'ambiance du vieux Paris. Néanmoins, nous prenons note de vos retours et ajoutons que nous avons déjà réalisé de nombreuses rénovations de nos espaces.Enfin, nos prix fluctuent selon l'offre et la demande. Nous vous invitons donc à réserver le plus tôt possible afin de bénéficier de meilleures offres.Au plaisir de vous revoir pour un séjour entièrement réussi cette fois,

10/10 有夠讚

Dalana

於 2023 年 5 月住了 1 晚
Manager 於 2023年6月3日回覆
Dear Alana.Thank you very much for sharing your positive review.We are pleased that we were able to meet your expectations.We hope to see you again soon.Kind regards,

10/10 有夠讚

Fabrice

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚
Manager 於 2023年5月15日回覆
Cher Fabrice,Merci pour cette appréciation très positive.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous espérons avoir le plaisir de vous accueillir à nouveau.Bien cordialement,

10/10 有夠讚

Cleide

於 2023 年 4 月住了 1 晚
Manager 於 2023年5月2日回覆
Chère Cleide,Merci pour la rédaction de cet aimable commentaireNous sommes ravis que vous ayez passé un agréable séjour parmi nous.Votre satisfaction est notre plus belle récompense.Dans l'attente du plaisir de vous accueillir de nouveau,

10/10 有夠讚

Mariela

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Family Rooms available. Beautiful view of the Arch of Triumph. Balcony with view of Eiffel Tower. Train walking distance. Lovely staff. Loved!!!
於 2023 年 4 月住了 4 晚
Manager 於 2023年4月21日回覆
Dear Mariela,Thank you for positively reviewing your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.It is a pleasure to know that our strategic location helped make your stay enjoyable.We hope to see you again soon.Kind regards,

8/10 不錯哦

hari

Benoit.Z, Manager 於 2023年3月7日回覆
Dear Hari,We appreciate this positive rating.It's great to hear that you had an enjoyable stay.We look forward to the pleasure of seeing you again in the future. Kind regards,Benoit.Z, Manager

8/10 不錯哦

Fardiq

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everyone very accommodating and helpful.
Benoit.Z, Manager 於 2023年1月3日回覆
Dear Guest,Thank you for such a positive review.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.It would be a pleasure to welcome you back in the future. Happy New Year,Benoit.Z, Manager

2/10 很糟糕

JAMEL

於 2022 年 10 月住了 1 晚
Benoit.Z, Directeur 於 2022年10月19日回覆
Cher Jamel,Merci pour votre retour.Nous regrettons que votre séjour n'ait pas été à la hauteur de vos attentes.Nous sommes à votre écoute pour toute suggestion d'amélioration de nos services afin de vous accueillir de nouveau parfaitement.Bien à vous,Benoit.Z, Directeur

10/10 有夠讚

Sonya

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was perfect. All personnel were great, especially Ike, who was an extreme help with anything needed. I highly recommend this hotel!
於 2022 年 9 月住了 2 晚
Benoit.Z, Manager 於 2022年9月23日回覆
Dear Sonya,Thank you very much for your kind review.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.We look forward to welcoming you back on a future occasion.Best regards,Benoit.Z, Manager

10/10 有夠讚

Kerri

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property was at a GREAT location, steps from several Metro lines & RER, the Arc de Triomphe, Champs d'Elysses and tons of restaurants, bus stops, and on and on. The staff were amazing, helpful, fluent in English and the hotel was clean and we always had lots of coffee and supplies, including a stocked fridge in our room. Highly recommend.
於 2022 年 8 月住了 5 晚
Benoit.Z, Manager 於 2022年9月8日回覆
Dear Kerri,Thank you for sharing your review.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience, and we thank you for your many compliments. We are pleased to know that our location was convenient for you.We look forward to welcoming you back.Best wishes,Benoit.Z, Manager

8/10 不錯哦

Marmabani

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Awesome location at the heart of Paris. Room was small and the amenities were okay. Staff spoke English.
於 2022 年 8 月住了 4 晚
Benoit.Z, Manager 於 2022年8月24日回覆
Dear Guest,We are grateful to you for taking the time to send us this review.We are very happy to know that you appreciated our convenient location near the famous Avenue des Champs Elysées, with easy access to many interesting sites in the city. We regret you were not entirely happy with the size of your room. We do have different categories and sizes of rooms, and would be happy to help you find one more suited to your requirements on your next visit.It would be a pleasure to welcome you back in the future. Kind regards,Benoit.Z, Manager

4/10 不太好

froyd

於 2022 年 7 月住了 1 晚
Benoit.Z, Manager 於 2022年11月6日回覆
Dear GuestThanks for your rating of our hotel.We are sorry we were not able to meet all your expectations.We would appreciate a private message with more details.We hope to welcome you back for a return visit. Best regards,Benoit.Z, Manager

10/10 有夠讚

Flavio Enrique,Metepec

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
It is a old building which is totally covered by its location. It is absolutely a great location in Paris and extremely easy access to all city simply because the hotel has a subway station on front. We enjoyed the stay so much…!
於 2022 年 7 月住了 4 晚
Benoit.Z, Manager 於 2022年7月17日回覆
Dear Flavio, Thank you for taking the time to review your stay with us. We are delighted to know that you enjoyed your stay with us and that our location and proximity to public transport were ideal for you. We hope that we can welcome you back in the future. Best wishes, Benoit.Z, Manager