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卡沙巴拉巴特飯店的評分

3 out of 5
卡沙巴拉巴特飯店
Jl. Marihat No. 1, Lake Toba, Parapat, North Sumatra

評論

6.8
10 分，有夠讚；9 則評論中有 2 則" "
8 分，不錯哦；9 則評論中有 1 則" "
6 分，一般般；9 則評論中有 5 則" "
4 分，不太好；9 則評論中有 0 則" "
2 分，很糟糕；9 則評論中有 1 則" "

6.8/10

整潔度

6.4/10

員工素質

6.6/10

住宿環境和硬體

7.0/10

環保程度

評論

2/10 很糟糕

真實旅客

家庭旅遊
不喜歡：整潔度和員工素質
ga tepat janji, pelanggan di biarkan lama menunggu
sudah booking jauh2 hari, sampe di hotel jam 14:30 waktu checkin yang tertera di hotel adalah jam 14:00, waktu regis di blg kalau kamar sdh selesai di bersihkan akan di telpon, setelah 2jam ga ada telpon sama sekali. yg datang lebih sore sdh dpt kamar sedangkan kami blm dpt kamar. lapor ke receptionist, katanya 30menit, stlh 30menit saya tanya lagi, dia bilang 30 menit lagi. akhirnya checkin jam 17:30 sore. benar2 kacau administrasinya, ga ada kompensasi sama sekali. yg ribut di kasih kamar duluan yg nunggu di bego begoin, parah benar
於 2020 年 1 月住了 1 晚
Management Inna Parapat Hotel 於 2020年3月11日回覆
Pengunjung yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Dengan hormat,

6/10 一般般

Marthen

於 2024 年 1 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和客房舒適度
OK hotel, will not return
Upon arrival the booked room was not available. After some discussion we got an upgrade so we could have the double bed instead of the twins that they had available (but had not booked). Restaurant inside is big and rather uninviting. Outside is nice, at the lake but service difficult to obtain. Most staff doesn't speak english. We were there the weekend. Saturday they had some VIP party, resulting in total neglect of the other guests. Evening/night was topped of with very loud music until 3am. When I complained I was told nothing could be done. Relatively expensive hotel
於 2023 年 9 月住了 3 晚

10/10 有夠讚

Ivan

喜歡：整潔度和員工素質
The place is beautiful, right next to lake toba. Unfortunately there’s so many things that should be upgraded. The hotel stuff was amazing, always smiling and helpfull.
於 2023 年 8 月住了 4 晚

6/10 一般般

Anders

團體旅遊
喜歡：員工素質
不喜歡：整潔度
於 2022 年 4 月住了 1 晚

6/10 一般般

真實旅客

於 2019 年 12 月住了 1 晚
Management 於 2020年3月20日回覆
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management Inna Parapat Hotel

8/10 不錯哦

真實旅客

喜歡：整潔度
於 2019 年 8 月住了 1 晚
Management 於 2020年3月20日回覆
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management Inna Parapat Hotel

10/10 有夠讚

asnah juliati

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
thank you Ina Parapat
been staying here since the past 10 years. it is always the best place in parapat. fully recommended to all that wanna have a great fun and pleasant stay at lake toba. thank you for the joybthat we had there Ina Parapat🙏
於 2019 年 5 月住了 2 晚
Management 於 2020年3月20日回覆
Dear Mrs Asnah, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management Inna Parapat Hotel

6/10 一般般

Norhidayah

喜歡：客房舒適度
不喜歡：員工素質
No 3 person option even if it shows on your option
I booked & paid for 3 adults but during check-in, the reception said I need to be charged for 1 extra bed and also additional breakfast for 1 person. The hotel and this website should not allowed for 3 persons option at the first place if I need to pay extra for 1 more person. The fine print is not adequate.
於 2019 年 3 月住了 1 晚
Management 於 2020年3月20日回覆
Dear Mrs Norhidayah, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management Inna Parapat Hotel