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"Smooth check in process and beautiful place."

"Great location and friendly staff "

"This hotel is one of the best if not, the best that we've stayed in when vacationing in KK. Except for the water problems that KK is experiencing currently, it didn't stop the hotel from giving the best services."

"Friendly and very good customer service especially from the front desk,which i can thank enough to help me solve some of difficult face during my stay!!worth for money"

"The Shangri-La was a beautiful well kept resort which was so family friendly. Their attentiveness to those with families was extraordinary. It made our stay so comfortable and pleasant. We would definitely recommend the Shangri-La to our family and friends. "

"Lovely hotel with good facilities and friendly staff. The room was very clean and comfortable. After arriving on a late flight I Was a little bit disappointed that we couldn’t get something to eat in the restaurant at 10.30 even though the closing time displayed was 11pm."