breakfast was terrible. Someone died at the hotel 10 feet from my door and no one spoke to me about any of it. I had my 8 yr. old granddaughter with me. it was horrible. the pool was dirty and the pool bathroom had crap on the floor I told them for 3 days it needed to be cleaned. My bathroom floor was dirty. I could go on and on but do not go there
Sylvia
於 2024 年 6 月住了 3 晚
8/10 不錯哦
Lillian
2024年6月11日
喜歡:整潔度、員工素質和住宿環境和硬體
Lillian
於 2024 年 6 月住了 1 晚
2/10 很糟糕
Vanessa
家庭旅遊
2024年6月6日
喜歡:整潔度和設施服務
不喜歡:住宿環境和硬體
We were locked out of room with all of our belongings inside due to a malfunction of the door. We had to wait in the common area for roughly an hour before we were offered another room. After several failed attempts, roughly 3 hours later they were able to open the door for us to retrieve our belongings… This was a horrible situation due to all of my medicine that has to be taken on time was locked in the room.
Vanessa
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Vance
2024年5月26日
喜歡:整潔度
Vance
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Joyce
2024年5月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Very friendly staff pool area clean
Joyce
於 2024 年 5 月住了 3 晚
8/10 不錯哦
Tom
家庭旅遊
2024年5月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We didn't like the "surprise" $10-a-day parking fee.
Tom
於 2024 年 5 月住了 4 晚
10/10 有夠讚
Marilyn
2024年5月18日
喜歡:整潔度、員工素質和住宿環境和硬體
Marilyn
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Marilyn
2024年5月14日
喜歡:整潔度、員工素質和住宿環境和硬體
Marilyn
於 2024 年 5 月住了 1 晚
4/10 不太好
George
家庭旅遊
2024年5月12日
I quit staying at the Holiday Express because they don’t have maid service and they always raised the rates at the end of the stay. Now the Hampton Inns are following that example. We stayed at the Hampton in Panama city beachfor two nights and days. There was no maid service and when asked about it or if they would clean my room I was told it wasn’t available. Then she handed me some towels and said she couldn’t do anymore. This hotel is close to the beach and has a pool besides and with children and normal activities there was trash that filled the small recepticles in the room. The maids didn’t even check to empty those or if there was sufficient toilet paper. By the time we left there was trash spilling everywhere and no toilet paper at all. We were on the third floor with no place to dump the trash. When we arrived even the floor of the bathroom was dirty and it appeated as the staff had mopped it quickly with soap but didn’t clean it properly as ones bare feet stuck to the floor as you walked there and left feet feeling dirty afterwards. Overall I think the IHG has really lost the meaning of “Customer Service”!