This condo is a nice condo. I have been in better and I have been in worse. I will give the condo itself a 10.
The management company I will give a zero. I booked this condo on 5/3/24. On 5/4/24 when I read the confirmation I realized I put the wrong dates in. I contacted Expedia. They advised the management company would have to make the change. They reached out to Southern Vacations. Southern Vacations said no they would not change it. I asked Expedia why. They did not know and said I could call them and gave me their direct number.
I called and explained what happened. I said I only want to change by 1 day. She said we can’t do that. I asked if someone was coming in after us and she said no. I asked why wouldn’t they be able to change it. She said because if we do that for you then everyone will want to do that.
I went back and forth between Expedia and Southern Vacations. Finally I knew I had to rearrange things to accommodate Southern Vacations. So I did.
My husband and I had a nice vacation until the day before we were supposed to leave the condo. I received an email stating our check out time was
9 am. I have never stayed anywhere that had a check out time of 9 am. 11 is the normal but I have had requirements of 10 am. They also stated our departure instructions were:
Take out the trash and to load and start the dishwasher. So now not only do I not have time to shower I am working for them. I wanted to ask them if there was anything else I could do for them.
Jymme
於 2024 年 5 月住了 5 晚
10/10 有夠讚
Thomas,monmouth
情侶出遊
2024年4月19日
喜歡:整潔度、設施服務和住宿環境和硬體
Great location! Way better than settling for a small hotel room.
Thomas
於 2024 年 4 月住了 6 晚
6/10 一般般
Bijan
家庭旅遊
2023年12月30日
喜歡:客房舒適度
Bijan
於 2023 年 12 月住了 3 晚
4/10 不太好
Diane
團體旅遊
2023年11月17日
喜歡:整潔度和客房舒適度
Unsatisfactory
We arrived for a 4 pm chekcin at 4;30 and found our condo open with doors removed and the washer and dryer in the living room, drop cloths and tools scattered about. The plumbers apologized and explained they were doing maintenence on the washer drain and would be an additional 45 min. We waited as we had a whole dumbwaiter of clothes and supplies that we did not want to unload. At 5:30 they finally left. In the mornign when we tried to use the washer and dryerdid not work. it was reported and assured that someone would be there today to fix it. we had several communications over the stay and each time was asssured someone was going to repair. The washer and dryer were never repaired during the four day stay!!! We were given a late checkout (for not being able to et in until 5:30) which was useles as we planed on leaving early anyway. Also a $60 credit for not having the washer and dryer, but it does not make up for our inconvenience. There are several other comparible vacationpropertiesin this area , so we will not be using Southern vacation Rentals again.
Diane
於 2023 年 11 月住了 4 晚
10/10 有夠讚
Deborah
家庭旅遊
2023年10月8日
喜歡:整潔度、設施服務和住宿環境和硬體
We really enjoyed our stay. Will definitely stay again.
Deborah
於 2023 年 9 月住了 3 晚
10/10 有夠讚
TAY VINH
2023年9月4日
喜歡:整潔度、設施服務和住宿環境和硬體
Very good condo. i have one problem they made us check out way too early. i wish in the future the time check out be 10am
TAY VINH
8/10 不錯哦
Odette
家庭旅遊
2023年9月4日
喜歡:整潔度和客房舒適度
Superbe condo ,très bien situé, plage magnifique et sécuritaire pour les enfants ,juste un manque d information,pas de service ,nettoyage etc…. Il faut emporter papier de toillette au autre produit ,sinon toute était absolument parfait