We were canceled on at the last minute while we were on our way there and it has been impossible to get a refund in a timely manner when we were not even at fault for the cancellation. I will not be using hotels.com again. This is the second time in a row we have had a problem with them.
Brad
於 2024 年 5 月住了 3 晚
2/10 很糟糕
John
家庭旅遊
2024年4月8日
不喜歡:整潔度和客房舒適度
GO SOMEWHERE ELSE
I booked the place, got all the way down there and they emailed me that the unit was not rentable and had to cancel. It has been 4 days now since and I still have not gotten refunded for the rental.