外觀
查看供應情況

瑞雅帕盧瑞士貝爾飯店的評分

4 out of 5
瑞雅帕盧瑞士貝爾飯店
Jl. Malonda No. 12, Silae, Palu, Central Sulawesi

評論

8.4

非常好

10 分，有夠讚；13 則評論中有 6 則" "
8 分，不錯哦；13 則評論中有 5 則" "
6 分，一般般；13 則評論中有 1 則" "
4 分，不太好；13 則評論中有 0 則" "
2 分，很糟糕；13 則評論中有 1 則" "

9.0/10

整潔度

8.6/10

員工素質

10/10

設施服務

9.6/10

住宿環境和硬體

10/10

環保程度

評論

2/10 很糟糕

SUGIANTORO

於 2023 年 7 月住了 3 晚
Imam Nugroho 於 2023年7月21日回覆
Dear Mr. Sugiantoro,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online.We want to apologize for the inconvenience during your stay at Swiss-Belhotel Silae Palu, We ensure you that we will evaluate this comment with the related division and brief them to improve the quality of service. Please do know that in Swiss-Belhotel Silae Palu we strive to provide a superior service experience for every guest and this is not a regular thing to happen at our hotel. We hope you will give us another chance to give you better experience. We are looking forwards to serve you better on your next stay and make you feel like home in nearest future.Kind regards,Imam NugrohoGeneral Manager

10/10 有夠讚

RENHENG

喜歡：員工素質、設施服務和住宿環境和硬體
I ever stayed here for more than a month for some business. Breafast and dinner are very great. Also this hotel have an excellent sea view, it was good for photos and time-lapse. Locals often come to organize activity such as wedding, party and so on. Waiter and waitress are very friendly. It's the bese hotel in Palu. Thank you for your serving!
於 2023 年 1 月住了 5 晚
Imam Nugroho 於 2023年3月20日回覆
Dear Mr. Renheng,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online on our Expedia page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu

10/10 有夠讚

wonseock

於 2022 年 12 月住了 4 晚
Imam Nugroho 於 2022年12月27日回覆
Dear Valued Guest,Warmest greetings from Swiss-Belhotel Silae Palu.Thank you for sparring us some of your time to write us a review online on our Expedia page.We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services and I am glad you found it all up to your expectations.We thank you once again for sharing your experience with us and we surely look forward to seeing you again some times in the future.Kind Regards,Imam NugrohoGeneral Manager Swiss-Belhotel Silae Palu

8/10 不錯哦

Kevin

於 2022 年 3 月住了 3 晚
Imam Nugroho 於 2022年3月24日回覆
Dear Mr. Sanford, Warmest greetings from Palu! Thank you for sparring us some of your time to write us a review online on our Expedia page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services. We thank you for sharing your experience with us and surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu

8/10 不錯哦

Kevin

於 2022 年 3 月住了 1 晚
Imam Nugroho 於 2022年3月14日回覆
Dear Mr. Sanford, Good Morning from Palu! Thank you for sparring us some of your time to write us a review online on our Expedia page. We are excited to read your review and knowing you had such an excellent holiday at our property pleases us greatly. We all as a team, always uphold the highest quality of our product and services. Furthermore, we thank you for sharing your experience with us and surely look forward to seeing you again some times in the future. Kind Regards, Imam Nugroho General Manager Swiss-belhotel Silae Palu

6/10 一般般

Zulfita

於 2021 年 7 月住了 2 晚
Imam Nugroho 於 2021年7月17日回覆
Dear Ibu Zulfita, Kami sangat berterima kasih atas penilaian Ibu mengenai hotel kami. Atas nama manajemen, Kami mohon maaf jika pelayanan atau fasilitas Hotel kami tidak sesuai dengan ekspektasi dari Ibu. Izinkan kami di informasikan terkait pelayanan atau fasilitas kami yang tidak sesuai dengan ekspektasi Ibu sehingga nilai yang diberikan ke kami 6 poin dari 10 ya Ibu? Kami akan terus meningkatkan pelayanan dan melengkapi fasilitas kami untuk tetap memberikan kenyamanan seluruh tamu yang ada. Kami menunggu kedatangan Bapak selanjutnya dan mendapatkan peringkat bintang 10 dari Ibu. Terima kasih atas perhatiannya.

10/10 有夠讚

Doris

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 2 月住了 2 晚

10/10 有夠讚

Rolf-Peter

Prima Hotel mit gutem Standard
Sehr freundlicher Empfang, sehr sauber, schöne Zimmer und ein sehr nettes Restaurant zum draußen sitzen. Erwartungen wurden in dieser einen Nacht voll erfüllt.
於 2018 年 9 月住了 1 晚
Public Relations Swiss-Belhotel Silae Palu 於 2018年9月18日回覆
Dear Rolf-Peter Warmest greeting from Swiss-Belhotel Silae Palu Thank you very much for sharing your positive experience with us! We are delighted to hear that you had a wonderful overall experience staying with us. We hope to welcome you back very soon. Best Regards, Astrid Wowor Public Relations

10/10 有夠讚

Kevin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A good business hotel
A good business hotel.....Just a little bit out of town but still easily accessible. Views to die for over the bay. Lovely swimming pool to relaxing at the end of a busy day! Breakfast is good both western and local. Restaurant is ok ....But nothing special. Wifi inconsistent and frustrating when needing to progress emails. Overall very comfortable and clean with welcoming staff. Good value overall.
於 2018 年 8 月住了 1 晚
Public Relations Swiss-Belhotel Silae Palu 於 2018年8月31日回覆
Dear Kevin Warmest greeting from Swiss-Belhotel Silae Palu Thank you very much for your valuable feedback. We are delighted to hear that you were able to enjoy the facilities we have, but we also took note of the WiFi problem you had during your stay and we will do our best to do better in the future. Once again thank you for staying with us. We look forward to welcoming you back soon. Best Regards Astrid Wowor Public Relations

8/10 不錯哦

Ding，Johor Bahru, Malaysia.

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It A breezing and spectacular.
Short trip on family trip will be nice and cosy.. It a breezing and spectacular view from morning breakfast at lounge. Surely A good experience for my family trip. Thanks Swiss Belhotel..
於 2018 年 2 月住了 1 晚

10/10 有夠讚

Agus，Jakarta

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Kunjungan reuni dan sekaligus bulan madu ke 2.....
Amazing.......... Baru kali ini saya menginap di hotel di atas laut.....dan deburan ombak benar2 dekat kaca jendela kamar, pemandangan nya menghadap ke teluk Palu secara langsung. Sarapannya luar biasa........, suatu saat harus kembali kesana lagi.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
It is just good.
Even though it is a little far from downtown, it is very clean and has fine ocean view. Room is very comfortable.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best hotel in Palu
After 3 weeks of staying at guesthouses and cheap accommodations in Indonesia, I was ready to stay at a real hotel. The Swiss Belhotel is definitely the nicest hotel in Palu and up to par with international standards. I don't think it is exactly 4 star as advertised, but it is close. Service was quite good and the facilities at the hotel were nice. I had dinner at the grilled fish restaurant which was a bit pricey for Indonesian standards, but the fish was the best I had during my trip. The Swiss Belhotel was a good place to stay at the end of my trip.