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帕洛阿爾托鳥巢飯店的評分

3.5 out of 5
帕洛阿爾托鳥巢飯店
3901 El Camino Real, Palo Alto, CA

評論

8.6

有夠讚

10 分，有夠讚；920 則評論中有 492 則" "
8 分，不錯哦；920 則評論中有 242 則" "
6 分，一般般；920 則評論中有 117 則" "
4 分，不太好；920 則評論中有 40 則" "
2 分，很糟糕；920 則評論中有 29 則" "

9.2/10

整潔度

9.0/10

員工素質

8.2/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Mei

喜歡：員工素質和住宿環境和硬體
It's a good hotel. I'll come again next time.
於 2024 年 3 月住了 1 晚
BenR 於 2024年4月1日回覆
Dear Mei,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you, and we look forward to serving you again!

6/10 一般般

jianping

家庭旅遊
喜歡：設施服務
This hotel
於 2024 年 1 月住了 2 晚
HR 於 2024年1月30日回覆
Thank you for staying with us at the Nest Hotel! Your feedback is appreciated, and will be shared amongst the staff.

10/10 有夠讚

Lin

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I like it
於 2021 年 10 月住了 1 晚
BenR 於 2021年10月4日回覆
Thank you for staying at The Nest in Palo Alto. We appreciate your review and the awesome review score. Thank you and we hope to see you soon!

10/10 有夠讚

毓軒

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 3 晚
Ben R. 於 2019年8月23日回覆
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

10/10 有夠讚

CHIHWEI

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 5 晚
Thank you for reviewing our hotel. We appreciate the positive feedback and look forward to seeing you again.

6/10 一般般

真實旅客

喜歡：客房舒適度
General Manager 於 2016年11月18日回覆
Thank you for reviewing our hotel! We appreciate the positive feedback and look forward to seeing you again!

4/10 不太好

Chingyi

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
隔音很差，可清楚聽到走廊外走動的聲音；浴室防水很差，很容易地板潮濕。
General Manager 於 2016年11月10日回覆
Thank you for taking the time to review our property! We welcome your comments and will definitely use them to better our hotel going forward. We are currently working on a way we can help eliminate the noise in the guest rooms and hallways. It was an honoring having you stay with us and we hope to welcome you back next time you're in town!

6/10 一般般

真實旅客

喜歡：整潔度
General Manager 於 2016年9月12日回覆
Thank you for reviewing our hotel! We appreciate the positive feedback and look forward to seeing you again!

8/10 不錯哦

Laurel

喜歡：整潔度、設施服務和住宿環境和硬體
My only negative is that the breakfast and check out service needs to start before 7 am. Otherwise the location and rooms are excellent
於 2024 年 5 月住了 1 晚
HR 於 2024年5月8日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Arthur，Wayne

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect clean, quality rooms. I loved it. Fully recommended.
於 2024 年 5 月住了 1 晚
HR 於 2024年5月6日回覆
Thank you for staying at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Garth

於 2024 年 4 月住了 1 晚
BenR 於 2024年5月3日回覆
Dear Garth,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we look forward to serving you again!

10/10 有夠讚

vivian

I like to stay at The Nest when visiting my daughter in college. Always pleasant
於 2024 年 4 月住了 1 晚
HR 於 2024年4月29日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Jose

喜歡：整潔度、員工素質和住宿環境和硬體
Sage and quiet, but the bed in room 121 was to hard
於 2024 年 4 月住了 2 晚
HR 於 2024年4月29日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Makayla

喜歡：整潔度、員工素質和住宿環境和硬體
Very nice
於 2024 年 4 月住了 2 晚
HR 於 2024年4月22日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and we hope to see you again soon!

10/10 有夠讚

Angela

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
It was quiet
於 2024 年 4 月住了 1 晚
HR 於 2024年4月17日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Garth

於 2024 年 4 月住了 1 晚
HR 於 2024年5月6日回覆
Thank you for staying at The Nest! We appreciate your feedback, and hope to see you again soon!

6/10 一般般

Kathlyn

喜歡：整潔度、員工素質和住宿環境和硬體
…
於 2024 年 4 月住了 1 晚
HR 於 2024年4月15日回覆
Thank you for staying with us at The Nest! We greatly appreciate your feedback.

6/10 一般般

Joseph

情侶出遊, 商務旅客
喜歡：員工素質
The location of this property and safety are good!
於 2024 年 4 月住了 2 晚
HR 於 2024年4月8日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Lauren Alana

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean new updated rooms and host services
於 2024 年 3 月住了 1 晚
BenR 於 2024年4月5日回覆
Dear Lauren,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score. Thanks again, and we hope to serve you in the future.

8/10 不錯哦

Carole，Fresno

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
HR 於 2024年4月4日回覆
Thank you for staying at The Nest! We appreciate your feedback, and hope to see you soon!

10/10 有夠讚

Kim

於 2024 年 3 月住了 2 晚
BenR 於 2024年4月2日回覆
Dear Kim,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we hope to serve you again!

8/10 不錯哦

Tomoaki，Portland

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 3 月住了 1 晚
BenR 於 2024年3月31日回覆
Dear Tomoaki,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we look forward to serve you again!

10/10 有夠讚

Angelica

於 2024 年 3 月住了 1 晚
HR 於 2024年4月22日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and we hope to see you again soon!

10/10 有夠讚

Angela

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was quiet
於 2024 年 3 月住了 1 晚
BenR 於 2024年3月31日回覆
Dear Angela,Thank you for choosing to stay at The Nest Palo Alto.We appreciate your survey and the awesome survey score.Thank you and we look forward to serve you again!

10/10 有夠讚

Lane

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 5 晚
BenR 於 2024年3月29日回覆
Dear Lane,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score!Thank you and we hope to see you back.

10/10 有夠讚

Randy

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very charming property and concpt
於 2024 年 3 月住了 1 晚
BenR 於 2024年3月29日回覆
Dear Randy,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score!Thank you and we hope to see you back.

6/10 一般般

Elif

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Everything was new and clean, but the ground floor rooms get too much noise from the street and the upstairs room. Both footsteps and shower running were loud enough to wake us up.
於 2024 年 3 月住了 2 晚
BenR 於 2024年3月29日回覆
Dear Elif,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your feed back and concerns.Thanks again, it was a pleasure to serve you.

2/10 很糟糕

Xuan

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is poor and too small. Definitely not worth the rate. The front desk staff is terrible.
於 2024 年 3 月住了 4 晚
BenR 於 2024年4月11日回覆
Thank you for choosing to stay at The Nest Palo Alto.

8/10 不錯哦

Ioan

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
HR 於 2024年3月26日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

8/10 不錯哦

Vilma

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location and lobby/bar
於 2024 年 3 月住了 1 晚
BenR 於 2024年3月21日回覆
Dear Vilma,Thank you for choosing to stay at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again, and we hope to see you soon!

10/10 有夠讚

Delaney

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Beautiful lobby and outdoor seating area with fireplace. Complimentary weekday wine options, super nice staff and very clean rooms.
於 2024 年 3 月住了 2 晚
Ben R 於 2024年3月18日回覆
Dear Delaney,Thank you for choosing to stay at The Nest Palo Alto. We appreciate the time you took to complete our survey and your amazing score. We hope to welcome you back soon!Best regards,The Nest Palo Alto Team

10/10 有夠讚

Lisa，New York

於 2024 年 2 月住了 3 晚
BenR 於 2024年3月12日回覆
Dear Lisa,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again, and we hope to have you return!

10/10 有夠讚

Jamie

於 2024 年 3 月住了 1 晚
HR 於 2024年3月27日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

ANA

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
BenR 於 2024年3月6日回覆
Dear Ana,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

10/10 有夠讚

voncille l

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
HR 於 2024年3月4日回覆
Thank you for staying with us at The Nest! We greatly appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Raquel

喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly check in!
於 2024 年 3 月住了 1 晚
BenR 於 2024年3月3日回覆
Dear Raquel,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

10/10 有夠讚

Michael

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful, modern design and very clean rooms. Evening wine tastings and walkable to several restaurants and stores.
於 2024 年 2 月住了 3 晚
BenR 於 2024年3月3日回覆
Dear Michael,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank you and we hope to see you again!

8/10 不錯哦

Martin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
BenR 於 2024年2月28日回覆
Dear Martin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome score.Thanks again and we hope to see you back soon.

8/10 不錯哦

Jeffrey

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
My third time staying at the Nest. A fine place to stay for a few evenings. The front desk staff are very helpful and the maid service is very efficient. The facility is clean and well kept and a good value.
於 2024 年 2 月住了 2 晚
BenR 於 2024年2月18日回覆
Dear Jeffrey,Thank you for returning to The Nest Palo Alto. We appreciate your survey and the awesome score!Thank you

10/10 有夠讚

Ramtin

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
BenR 於 2024年2月19日回覆
Dear Ramtin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thank again and we hope to see you back soon!

10/10 有夠讚

Mary

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful lobby with friendly staff. Greeted quickly and efficiently. Outside fireplace for the cool nite up by the lobby. Free parking. Looked like some wood needs repainting in the veranda area. Our room was a bit dusty but pretty and comfy. Coffee in the room. And coffee and juice and bagels in the lobby for breakfast. We'd stay here again.
於 2024 年 2 月住了 1 晚
BenR 於 2024年2月19日回覆
Dear Mary,Thank you for staying at The Nest Palo Alto. We appreciate your survey and the awesome survey score.Thanks again and we hope to see you back soon!

8/10 不錯哦

Carol

喜歡：整潔度、員工素質和住宿環境和硬體
Breakfast was mediocre. Not enough tables to sit at.
於 2024 年 2 月住了 1 晚
HR 於 2024年2月12日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

8/10 不錯哦

Heidi，Antelope

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
For the money, it was great.
於 2024 年 2 月住了 1 晚
HR 於 2024年2月12日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Susana

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We went for our honeymoon. The staff was very friendly and accommodating. They gave us a room away from majority of the people. It was wonderful
於 2023 年 12 月住了 3 晚
HR 於 2024年2月5日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

6/10 一般般

Miriam

喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
.
於 2024 年 2 月住了 1 晚
HR 於 2024年2月5日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Ariana，turlock

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Super clean place and very friendly staff. Ev charging was great and no parking charge. The rooms are super clean. And price was great!
於 2024 年 2 月住了 1 晚
HR 於 2024年2月5日回覆
Thank you for staying with us at The Nest! We appreciate your feedback, and hope to see you again soon!

10/10 有夠讚

Evelyn

於 2024 年 1 月住了 1 晚
HR 於 2024年1月30日回覆
Thank you for staying with us at the Nest Hotel! We appreciate your feedback, and hope to see you again soon!

2/10 很糟糕

Aaron

I would like cancelation for my stay had I had known that my friend wasn’t coming anymore due to Covid emergency I would have never booked and would’ve save this booking for another time. I would very much like a full refund.
於 2024 年 1 月住了 1 晚
HR 於 2024年1月29日回覆
Thank you for staying with us at the Nest! We apologize for what happened, this will be shared with the manager.

10/10 有夠讚

HYO JIN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Benr 於 2024年1月27日回覆
Dear Hyo Jin,Thank you for staying at The Nest Palo Alto. We appreciate your survey and we appreciate your business.Thank you and we hope to have you back again!

10/10 有夠讚

Atelaite

於 2024 年 1 月住了 1 晚
Hannah 於 2024年1月29日回覆
Thank you for staying with us at the Nest! We appreciate your feedback, and hope to see you again soon!