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Distinction Coachman Hotel, Palmerston North

4.5 star property
Travelers find relaxation at this West End retreat with its outdoor pool surrounded by gardens, while the staff stands ready to help plan local adventures.

Choose dates to view prices

The Distinction Coachman Hotel in Palmerston North's West End offers a peaceful escape. Guests can lounge by the outdoor pool with sun loungers, explore the garden with a drink from the bar, and enjoy free WiFi in every room. The helpful staff knows how to enhance each visit.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
The current price is NT$2,732
NT$3,141 total
includes taxes & fees
May 31 - Jun 1
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About this property

Distinction Coachman Hotel, Palmerston North

  • Luxury hotel located in West End
  • Take advantage of a terrace, a garden, and a hair salon at Distinction Coachman Hotel, Palmerston North. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
    • Wedding services, a 24-hour front desk, and an elevator
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 73 rooms boast comforts such as late night room service and free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • Refrigerators, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 12 and up

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 for adults and NZD 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The seasonal pool will be open from November to April

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

Does Distinction Coachman Hotel, Palmerston North have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Distinction Coachman Hotel, Palmerston North?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Distinction Coachman Hotel, Palmerston North on 2026/5/31 start from NT$2,732, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Distinction Coachman Hotel, Palmerston North pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Distinction Coachman Hotel, Palmerston North?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Distinction Coachman Hotel, Palmerston North?

Check-out is at 10:00 AM.

Where is Distinction Coachman Hotel, Palmerston North located?

Located in West End, this luxury hotel is within a 15-minute walk of The Square, City Library, and Palmerston North Convention Centre. Te Manawa and Centrepoint Theatre are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.0

Cleanliness

8.6

Location

8.6

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 261 out of 788 reviews
Rating 8 - Good. 294 out of 788 reviews
Rating 6 - Okay. 129 out of 788 reviews
Rating 4 - Poor. 74 out of 788 reviews
Rating 2 - Terrible. 30 out of 788 reviews

Reviews

Verified

10/10 Excellent

Simon

Good location. Good facilities
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Janice

Liked: Cleanliness
Room was fine, a bit dated. Bed comfortable and bathroom clean. Staff were pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Really nice place to stay - staff were super helpful and friendly.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very pleasant room
Stayed 1 night in Nov 2025
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great meal from their restaurant - rooms a bit dated but comfy
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay for 2 nights. Staff were excellent. Would stay there again
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel, clean and tidy.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Andrew

Room was old, and had a stale smell. Bed was good though!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Nadene

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with really great atmosphere
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karen

Nice rooms lovely pool
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Francina

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and welcoming staff. Clean and comfortable Room. Some of the Interior appeared a bit tired. Buffet breakfast was delicious - although some of the hot food was only warm on the day we dined. We enjoyed our stay and would stay again.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Stuart

Liked: Staff & service

It’s ok shirt term

Old property- sufficient for one night stay - service from staff fantastic
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Lorinda

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Lovely old building, but rooms are run down and tired. Well situated in Palmerston North City centre.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and staff were pleasant and helpful.. the only annoying thing was the pitty full amount of milk that was left in the fridge for my arrival coffee.. a well posted reception night light would be good too i was from out of town and didn't know my way around..
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff.. very clean and comfortable room..
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Tony

Liked: Staff & service
Disliked: Property conditions & facilities
Place needs a refurb. Rooms are a great size, but everything is rather dated.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everthing about the property. The room and bathroom were both excellent, the open fire in the lounge was great, I loved everything about the property and the cost of stay was appropriate.
Stayed 1 night in Jul 2025
Verified

8/10 Good

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful so warm and welcoming plus went to extra lengths to ensure I had a great stay.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant, clean and quiet - excellent for a one night stay
Stayed 1 night in Aug 2023
Verified

8/10 Good

Dyana

Lovely and roomy very clean reception very nice and helpful.😊
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Baby

Liked: Cleanliness, staff & service, amenities
It was a good property. Very centrally located for amenities and stuff!
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Kaye

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very handy to shopping centre and food places, just old and tired
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The other reviews made this hotel sound terrible, but it was fine. Nothing amazing, but room was similar standard to an Ibis, and very friendly staffl. Also, the breakfast was very good for the price.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Mike

Liked: Staff & service, property conditions & facilities, room comfort
Cute corner room and very private
Stayed 1 night in Mar 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Staff were lovely, friendly & helpful. Bed was ridiculously soft and uncomfortable.
Stayed 1 night in Oct 2024