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Protur Naisa Palma Hotel

4.0 star property
Beaux Arts hotel with a full-service spa connected to the convention center in Palma de Mallorca

Choose dates to view prices

Photo gallery for Protur Naisa Palma Hotel

Building design
Sundeck
Indoor pool, outdoor pool, sun loungers
Property entrance
Smart TV

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Parking available
The current price is NT$7,530
NT$8,512 total
includes taxes & fees
Aug 27 - Aug 28

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room (1 Adult + 1 Child)

Premium bedding, down comforters, in-room safe, desk

Double or Twin Room (1 Adult + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Premium bedding, down comforters, in-room safe, desk

Double or Twin Room

8.6 out of 10
Excellent
(39 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, in-room safe, desk

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds
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About the neighborhood

Located on the boardwalk/promenade, Protur Naisa Palma Hotel is in El Camp d'en Serralta neighborhood and is connected to the convention center. Plaza Espana and Cathedral of Santa Maria of Palma are notable landmarks, and the area's natural beauty can be seen at Cala Mayor Beach and Playa de Palma. Katmandu Park and Golf Fantasia are also worth visiting.
Visit our Palma de Mallorca travel guideOpens in a new window
Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk - 0.6 km
  • Plaza Mayor de Palma - 12 min walk - 1.1 km
  • Plaza Espana - 12 min walk - 1.1 km
  • Cathedral of Santa Maria of Palma - 12 min walk - 1.1 km
  • Port of Palma de Mallorca - 7 min drive - 3.9 km

Getting around

  • Marratxi Pont d Inca Station - 8 min drive
  • Intermodal Station - 16 min walk
  • Palma de Mallorca Airport (PMI) - 19 min drive

Restaurants

  • ‪Restaurante Mambo - ‬3 min walk
  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Ginbo - ‬4 min walk
  • ‪Brassclub - ‬3 min walk
  • ‪Öa - ‬4 min walk

About this property

Protur Naisa Palma Hotel

Upscale hotel near Cathedral of Santa Maria of Palma
Located close to Plaza Espana, Protur Naisa Palma Hotel provides a poolside bar, a rooftop terrace, and a coffee shop/cafe. Indulge in a body scrub, a body wrap, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a library and laundry facilities.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sun loungers
  • Full breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Tour/ticket assistance, a vending machine, and an elevator
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 99 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Languages

Catalan, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (EUR 18 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Conference center (2,153 square feet of space)

Outdoors

  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Self parking fee: EUR 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Protur Naisa Palma Hotel?

As of 2025/8/12, prices found for a 1-night stay for 2 adults at Protur Naisa Palma Hotel on 2025/8/27 start from NT$7,530, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Protur Naisa Palma Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Protur Naisa Palma Hotel?

Self parking is available for EUR 18 per night. Limited spots are available.

What time is check-in at Protur Naisa Palma Hotel?

Check-in begins at 2:00 PM.

What time is check-out at Protur Naisa Palma Hotel?

Check-out is at 11:00 AM.

Does Protur Naisa Palma Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Protur Naisa Palma Hotel located?

Located in El Camp d'en Serralta, this spa hotel is within a 15-minute walk of La Rambla, Plaza Espana, and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca and Cala Mayor Beach are also within 3 mi (5 km). Intermodal Station is 16 minutes by foot and Jacint Verdaguer Station is 24 minutes.

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Protur Naisa Palma Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 447 out of 614 reviews
Rating 8 - Good. 132 out of 614 reviews
Rating 6 - Okay. 21 out of 614 reviews
Rating 4 - Poor. 8 out of 614 reviews
Rating 2 - Terrible. 6 out of 614 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, good location, cool roof top pool!
Stayed 1 night in Jun 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Aug 2025

10/10 Excellent

Pertti

Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 4 nights in Feb 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel lovely staff, super clean and had fabulous facilities. Roof top pool was wonderful in the sunshine. Room well equipped toiletries nice and powerful shower. Only feedback would be poor quality cheap coffee/tea a nespresso would have been nice and a bottle of water or refill would have been appreciated otherwise fantastic hotel. Location was wonderful able to walk everywhere in teh city yet very quiet for sleeping.
Stayed 4 nights in Apr 2025

10/10 Excellent

Shairoze

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in particular Francesca at guest check-in and the breakfast staff. Hotel location convenient and well maintained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Noriko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious and cozy room, quiet area, near the bus stop
Stayed 4 nights in Dec 2024

10/10 Excellent

Lesley

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Stayed 4 nights in Nov 2023

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Stayed 3 nights in Oct 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, walkable distance to all of Palmas sights and great food and drink options close by.
Stayed 4 nights in Nov 2023

8/10 Good

Ross

Liked: Cleanliness, staff & service, room comfort

Weekend stay

Enjoyed our stay, good service, easy check in and hotel is very tidy and clean. Some of the facilities need fixing, in particular in the Spa (Jacuzzi, Ice Dispenser, Sauna seats - some wooden slats are broken) and Spa could do with a cold shower / plunge option as its really warm down there. Breakfast very good. Great selection and like the option to order a fresh omolette. Coffee machine isn't the best.
Stayed 3 nights in Mar 2025

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Supert!

Supert hotell!
Stayed 7 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 7 nights in Oct 2023

8/10 Good

Ernest

Disliked: Property conditions & facilities
Over all this is a good hotel I would stay here again
Stayed 1 night in Apr 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Stayed 3 nights in Jun 2024

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; great rooftop pool and bar; well appointed rooms; friendly staff.
Stayed 3 nights in Jul 2022

10/10 Excellent

ARKADIUSZ

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Stayed 3 nights in Nov 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful weekend break at Protur Palma. The room was well appointed with a great shower. We had use of the spa and used the indoor pool with jacuzzi and sauna on both days. Come hungry for the buffet breakfast there is a lot of choice. Excellent position for walking around as well as catching the bus to Cala Major or Playa de Illetes. The welcome drink voucher was a lovely touch. Look forward to my next wkend break here.
Stayed 2 nights in Feb 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
We were pleasantly surprised by the room. It was attractive and well appointed. The breakfast buffet was great and the gym was adequate for a vacation workout. Would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel for Palma city break

Great hotel, reasonably priced and well located near many of the best bars and restaurants in the city. Breakfast was excellent and the spa and rooftop pool well maintained and not too busy
Stayed 3 nights in Sep 2022

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, within walking distance to restaurants and attractions. Very modern and clean hotel. Lovely roof top pool with bar.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
A superb hotel, modern and spacious. Close to the main shopping and eating areas, close to bus and train stations.
Stayed 4 nights in Jun 2023

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Hotel

Fabulous location very well equipped great rooms great breakfast. Beautiful roof terrace and pool. Staff could not be more helpful definitely recommend this hotel
Stayed 3 nights in May 2023

10/10 Excellent

Nontawat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and welcoming staff. The hotel has a spa, sauna, gym, swimming, car park, and of the course the amazing breakfast buffet! Will definitely be returning to this hotel when we visit Palma again!
Stayed 4 nights in Dec 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Not a great view though.
Stayed 4 nights in Jun 2022