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Portella Palma

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Luxury
VIP Access
5.0 star property
10

Exceptional

Intimate sanctuary in Old Town

Attentive staff offer personalized touches at this boutique luxury hotel in Palma's Old Town. The tranquil steam room and fitness center provide respite after exploring nearby Cathedral. Guests enjoy the complimentary manager's reception before dining with exceptional service.

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
The current price is NT$10,970
NT$12,390 total
includes taxes & fees
May 20 - May 21

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Premium bedding, minibar, soundproofing, iron/ironing board

Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, soundproofing, iron/ironing board

Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Premium bedding, minibar, soundproofing, iron/ironing board

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite Arab Baths

Grand Suite Arab Baths | Premium bedding, minibar, soundproofing, iron/ironing board

Grand Suite Arab Baths

  • City view
  • 753 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Apartment, 2 Bedrooms, Terrace

Apartment, 2 Bedrooms, Terrace | Premium bedding, minibar, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, Terrace

  • City view
  • 624 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, minibar, soundproofing, iron/ironing board

Suite, 2 Bedrooms

  • City view
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Premium bedding, minibar, soundproofing, iron/ironing board

Apartment, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
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About the neighborhood

Located in Palma de Mallorca, Portella Palma is in the historical district. Cathedral of Santa Maria of Palma and Plaza Espana are notable landmarks, and some of the area's activities can be experienced at Port of Palma de Mallorca and Puerto Portals Marina. Centre Cultural La Misericòrdia and Aqualand El Arenal are also worth visiting. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like mountain climbing and hiking/biking trails nearby. Visit our Palma de Mallorca travel guide
Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001

What's nearby

  • Cathedral of Santa Maria of Palma
    Cathedral of Santa Maria of Palma
    2 min walk - 0.2 km
  • Paseo Maritimo
    Paseo Maritimo
    2 min walk - 0.2 km
  • Parc de la Mar
    Parc de la Mar
    2 min walk - 0.2 km
  • Plaza Mayor de Palma
    Plaza Mayor de Palma
    6 min walk - 0.6 km
  • Palma Town Hall
    3 min walk - 0.3 km

Getting around

  • Intermodal Station
    15 min walk
  • Marratxi Poligon Station
    16 min drive
  • Palma de Mallorca Airport (PMI)
    15 min drive

Restaurants

  • The Guinness House
    7 min walk
  • CAFÉSPHÈRE Specialty Coffee
    5 min walk
  • Cappuccino Grand Café At Hotel Mama‘
    4 min walk
  • Starbucks
    4 min walk
  • Las Columnas
    6 min walk

About this property

Portella Palma

Luxury hotel near Cathedral of Santa Maria of Palma
Located close to Plaza Mayor de Palma and Plaza Espana, Portella Palma provides a free daily manager's reception, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), an elevator, and luggage storage
  • Smoke-free premises, a computer station, and concierge services
  • Coffee/tea in the lobby, tour/ticket assistance, and local meal delivery service
Room features
All guestrooms at Portella Palma boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
More amenities include:
  • Baby baths, children's slippers, and children's books
  • Designer toiletries and hair dryers
  • Smart TVs with cable channels
  • Wardrobes/closets, a personal chef, and childcare services

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  • Spa
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 324 reviews
The price is NT$12,487
NT$14,060 total
includes taxes & fees
Jun 4 - Jun 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 35 for adults and EUR 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Private wine tours
  • Steam room
  • Wine tasting room
  • Winery release events

Family friendly

  • Baby bath
  • Children's books
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (32 inch wide door)
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

Guests are recommended to download the property's JustIN mobile mobile app before check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child per adult, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 35 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H5478521

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Portella Palma pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Portella Palma?

As of 2026/5/19, prices found for a 1-night stay for 2 adults at Portella Palma on 2026/5/20 start from NT$10,970, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Portella Palma?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Portella Palma?

Check-out is at noon.

Where is Portella Palma located?

Located in Palma de Mallorca Old Town, this luxury hotel is within a 5-minute walk of Parc de la Mar and Cathedral of Santa Maria of Palma. Plaza Mayor de Palma and Plaza Espana are also within 15 minutes. Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Portella Palma Reviews

10

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 40 out of 41 reviews
Rating 8 - Good. 0 out of 41 reviews
Rating 6 - Okay. 1 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 0 out of 41 reviews

Reviews