Grupotel Acapulco Playa - Adults only

4.0 star property
Adults-only hotel with a full-service spa and a sauna

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Photo gallery for Grupotel Acapulco Playa - Adults only

Double Room, Balcony, Sea View | Minibar, in-room safe, desk, laptop workspace
Sundeck
Lounge
Interior
Indoor pool, outdoor pool, sun loungers
Travelers find peaceful respite at Grupotel Acapulco Playa, an upscale adults-only hotel near Playa de Palma. The eco-certified property offers a rejuvenating spa, two pools with a sun-drenched terrace, in-room WiFi, and helpful concierge services for a tranquil getaway.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Laundry
  • Housekeeping
The current price is NT$2,470
NT$2,776 total
includes taxes & fees
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 6 of 6 rooms

Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Single Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room Single Use, Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 215 sq ft
  • Sleeps 1
  • 2 Twin Beds

Premium Double Room, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 215 sq ft
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

Premium Double Room Single Use, Balcony, Partial Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Heating
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 215 sq ft
  • Partial sea view
  • Sleeps 1
  • 2 Twin Beds
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About the neighborhood

Map
Carrer Costa Brava, 2, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610

What's nearby

  • Playa de Palma - 2 min walk - 0.2 km
  • Palma Aquarium - 19 min walk - 1.6 km
  • Platja de Can Pastilla - 4 min drive - 4.5 km
  • El Arenal Beach - 5 min drive - 4.3 km
  • Port of Palma de Mallorca - 17 min drive - 18.4 km

Getting around

  • Marratxi Poligon Station - 14 min drive
  • Son Costa-Son Fortesa Station - 17 min drive
  • Palma de Mallorca Airport (PMI) - 14 min drive

Restaurants

  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Restaurante Tabana - ‬3 min walk
  • ‪Casa Leone - ‬4 min walk
  • ‪GINGER BEACH - ‬2 min walk
  • ‪Nito's - ‬1 min walk

About this property

Grupotel Acapulco Playa - Adults only

Upscale hotel near Playa de Palma
Take advantage of a poolside bar, a terrace, and a garden at Grupotel Acapulco Playa - Adults only. Active travelers can enjoy cycling at this hotel. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and an area shuttle
  • An elevator, a front-desk safe, and a 24-hour front desk
  • Concierge services, a TV in the lobby, and tour/ticket assistance
Room features
All 180 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • TVs with satellite channels
  • Balconies, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-543

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Acapulco Playa
Grupotel Acapulco
Grupotel Acapulco Hotel
Grupotel Acapulco Hotel Playa
Grupotel Acapulco Playa
Grupotel Acapulco Playa De Palma
Grupotel Acapulco Playa Playa De Palma, Majorca
Grupotel Acapulco Playa Adults Hotel Playa de Palma
Grupotel Acapulco Playa Adults Hotel
Grupotel Acapulco Playa Adults Playa de Palma
Grupotel Acapulco Playa Adults
Grupotel Acapulco Adults Only
Grupotel Acapulco Playa Adults only
Grupotel Acapulco Playa - Adults only Hotel
Grupotel Acapulco Playa - Adults only Palma de Mallorca
Grupotel Acapulco Playa - Adults only Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Acapulco Playa - Adults only have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Grupotel Acapulco Playa - Adults only?

As of 2025/10/31, prices found for a 1-night stay for 2 adults at Grupotel Acapulco Playa - Adults only on 2025/11/24 start from NT$2,470, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grupotel Acapulco Playa - Adults only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grupotel Acapulco Playa - Adults only?

This hotel doesn't offer parking.

What time is check-in at Grupotel Acapulco Playa - Adults only?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Grupotel Acapulco Playa - Adults only?

Check-out is at 11:00 AM.

Where is Grupotel Acapulco Playa - Adults only located?

Offering direct access to the beach, this Palma de Mallorca hotel is steps from Playa de Palma and 1.6 mi (2.5 km) from El Arenal Beach. Platja de Can Pastilla and Platja d'Or are also within 2 mi (3 km).

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Grupotel Acapulco Playa - Adults only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 106 out of 196 reviews
Rating 8 - Good. 65 out of 196 reviews
Rating 6 - Okay. 21 out of 196 reviews
Rating 4 - Poor. 4 out of 196 reviews
Rating 2 - Terrible. 0 out of 196 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport and nice beach near by
Stayed 2 nights in Jul 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay with friendly staff. There were beautiful views and easy transport links into the centre of Palma.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 Nights in Majorca.

From the time we arrived to the time we left the treatment we received was impecible.
Stayed 4 nights in Jul 2025

10/10 Excellent

Gary james

Liked: Cleanliness, staff & service, amenities
Loved the location ,next to beach
Stayed 3 nights in Sep 2023

10/10 Excellent

claire

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely. The hotel was modern and the attention to small details was really appreciated. Quiet at night. Location brill. Definitely recommend!!
Stayed 2 nights in May 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel cant complain would stay again.
Stayed 6 nights in Jan 2024

8/10 Good

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property was fantastic - just a short walk in either direction to lots of restaurants and bars, and the beach directly opposite. The pool area was lovely and very relaxing. Our room was quite a small corner room right by the elevator, so we were woken up most mornings by noise from guests and the cleaners. Because our room was so small, our heads were right by the wall so this was quite disturbing for us. We would stay here again but would request a bigger room further away from the elevator.
Stayed 6 nights in Aug 2022

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay 5☆

We had a wonderful stay at the Grupotel Acapulco the service/staff are excellent .. friendly, helpful & very profesional. We had a side facing room with partial sea view & lovely balcony The food was delicious with so much choice. We look forward to a return visit as soon as possible. The only negatives were .. the room was rather small for a superior grade room & the hotel don't supply quality bathroom products ( shampoo conditioner etc) But everything else was perfect for us.
Stayed 17 nights in Dec 2023

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Die Lage ist super - gleich visavis ein sympathischer Laden („Supermercado“), die Nito Bar ist ebenfalls gleich nebenan und das Restaurant El Patio ebenfalls…
Stayed 4 nights in Jun 2025

10/10 Excellent

Dirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
sehr gutes hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Mykyta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio, personal, cocina . Todo es perfecto. Recomiendo para descanso
Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, en especial me sorprendió todo el personal, muy amables gracias.
Stayed 1 night in Dec 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut und ok
Stayed 2 nights in Dec 2024

10/10 Excellent

ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nema problema

posto rilassante personale gentile e di grande aiuto
Stayed 4 nights in Nov 2024

6/10 Okay

Jessica

Disliked: Staff & service
Der Aufenthalt war mittelmäßig. Das Personal, vor allem im Restaurant und an der Bar, war oft ruppig und unmotiviert. Alles musste immer sehr schnell gehen. Frühstück und Abendessen waren in Ordnung. Nach deutschem Maßstab eher ein 3 Sterne Hotel. Sauberkeit war ebenfalls soweit in Ordnung. Die Aussicht aufs Meer war sehr schön und die Lage direkt am Strand ebenfalls.
Stayed 6 nights in Nov 2024

8/10 Good

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities
habe ich schon
Stayed 11 nights in Oct 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr herzliches Personal und beste Lage

Das Hotel hat eine perfekte Lage, ist sehr sauber und das Personal ist sehr herzlich und hilfsbereit. Der Frühstücksraum ist etwas eng von der Bestuhlung. Das Zimmer war sehr sauber und die Betten gemütlich. Es gab sogar ein Willkommensgeschenk und eine Flasche Wasser am Zimmer. Ich kann das Hotel auf jeden Fall weiterempfehlen.
Stayed 3 nights in Apr 2024

8/10 Good

Sabine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes, sehr gut geführtes Hotel direkt am Strand. Gut erreichbar. Sehr freundliches Personal. Nette Gäste.
Stayed 1 night in Jan 2024

10/10 Excellent

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tolles Hotel super Lage

Eintolles Hotel. Sehr zu Empfehlen das Essen war Wunderbar und jeden Abend ein anderes Motto. Die Mitarbeiter alle sehr Freundlich. Ausser das der wein die ganze Woche über zu warm war. Die Zimmer sind eher klein aber genügen vollkommen . Werde wieder dieses Hotel buchen.
Stayed 7 nights in Sep 2023

6/10 Okay

Armin

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Wir waren als Gruppe von 4 jungen Erwachsenen in dieser Unterkunft und haben 4 angenehme Tage dort verbracht. Der Gesamtaufenthalt war gut, die Einrichtung des Hotels ist zufriedenstellend und die Lage am Strand - sofern man sich das wünscht - war perfekt, zumal sehr viele Restaurants und Einkaufsmöglichkeiten rundherum gelegen sind. Nichtsdestotrotz gab es auch weniger berauschende Erlebnisse: Wir entdeckten am allerersten Tag direkt nach dem Check-in eine Kakerlake oberhalb vom Türrahmen und baten um Beseitigung was auch 3h danach nicht erledigt war und erst auf unser erneutes Hinwirken gemacht wurde. Am nächsten Tag erneut dasselbe Problem… Allgemein war die Sauberkeit eher unterdurchschnittlich. An einem späteren Abend haben wir an der Rezeption gefragt ob wir Wasser bekommen könnten (Nebenbemerkung: das Hotel verfügt über ein Restaurant, eine Poolbar und ein zusätzliches Bistro) und wurden mit der Aussage „das ist eine Rezeption und keine Bar“ weggeschickt. Aus meiner Sicht eine absolute Frechheit und alles andere als gästefreundlich. Das Frühstücksbuffet ist eher eintönig und eher klein was die Auswahl betrifft. Beim Check-out wurde auch unsere Zufriedenheit nicht erfragt - für mich ebenfalls ein No-go. Alles in allem hatte man nicht das Gefühl, dass man den Gästen einen unvergesslichen Aufenthalt bescheren möchte. Man macht höchstens das Minimum, keine Rückfrage ob alles in Ordnung ist/war. Das Preis-Leistungsverhältnis war nicht stimmig.
Stayed 4 nights in Aug 2023

10/10 Excellent

MATIAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación, limpieza y amabilidad del personal
Stayed 1 night in May 2023

10/10 Excellent

Kilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal, Lage, Speisesaal, Qualität der Speisen - besser geht es nicht!!
Stayed 4 nights in Apr 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frühstücksbuffet ist top!

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Einwandfreies Hotel

Das Hotel ist preisleistungsmässig sehr zu empfehlen. Die Lage ist top und das Frühstück war reichhaltig und abwechslungsreich.
Stayed 3 nights in Dec 2022

6/10 Okay

Alessia

Liked: Staff & service
Disliked: Cleanliness
Der Zustand der Einrichtung entspricht nicht den Erwartungen eines 4☆ Hotels, vor allem bei den Zimmerpreisen. Die Möbel sind sichtbar in die Jahre gekommen und die Sauberkeit lässt zu wünschen übrig. Wir haben das erste Zimmer wechseln müssen, da wir von unangenehmen Gerüchen aus dem Abfluß belästigt worden waren. Der Zimmerwechsel verlief problemlos und das Personal war sehr freundlich. Nichtsdestotrotz fehlte im zweiten Zimmer die Tür in der Dusche und die Minibar ging nicht zu, da der Kühlschrank nicht für die Möbel geeignet war. Alles in allem hätte ich mir in der Preisklasse mehr erwartet.
Stayed 9 nights in Aug 2022