AluaSoul Palma -Adults Only - Hyatt Inclusive Collection

Property class: 4

Choose dates to view prices

Take advantage of a poolside bar, concerts and live shows, and a terrace at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection. Adventurous travelers may like the fitness classes and cycling at this hotel. For some rest and relaxation, visit the sauna. The on-site international cuisine buffet restaurant, Terra, offers breakfast, brunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is NT$3,984
NT$4,443 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room

A hotel room with a bed, a desk, a chair, a coffee maker, and a view of the outside.

Double Room

  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (Pool View)

A hotel room with a bed, a desk, a chair, a coffee maker, and a city view.

Double Room, Sea View (Pool View)

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (Frontal)

A hotel room with a bed, a desk, a chair, a nightstand, a lamp, and a large window with a view.

Double Room, Sea View (Frontal)

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (My Favorite Club, Frontal)

A modern hotel room with a large window, a bed, a desk, and a bathroom with a mirror and sink.

Double Room, Sea View (My Favorite Club, Frontal)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Double Room, Sea View (Side)

A hotel room with a bed, a desk, a chair, a coffee maker, and a view of the city.

Double Room, Sea View (Side)

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double Room (Bali Bed, My Favorite Club)

A hotel room with a bed, a nightstand, a desk, a chair, and a balcony with a table and chairs.

Premium Double Room (Bali Bed, My Favorite Club)

  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

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About the neighborhood

Located in Can Pastilla, a neighborhood in Palma de Mallorca, AluaSoul Palma -Adults Only - Hyatt Inclusive Collection is near the airport and near the beach. Plaza Espana and Cathedral of Santa Maria of Palma are notable landmarks, and the area's natural beauty can be seen at Playa de Palma and El Arenal Beach. Aqualand El Arenal and Centre Cultural La Misericòrdia are also worth visiting. With kayaking, scuba diving, and water skiing nearby, you'll find plenty of adventures in the water. Visit our Palma de Mallorca travel guide
Map
Maestro Ekitai Ahn, 40, s/n, Can Pastilla, Palma de Mallorca, Mallorca, 7610

What's nearby

  • A beach with people walking, palm trees, and buildings in the background.
    Playa de Palma
    17 min walk - 1.5 km
  • Cala Estancia
    5 min walk - 0.4 km
  • San Antonio de la Playa Marina
    6 min walk - 0.6 km
  • Platja de Can Pastilla
    8 min walk - 0.7 km
  • Platja d'Or
    9 min walk - 0.8 km

Getting around

  • Palma de Mallorca Verge de Lluc Station
    10 min drive
  • Son Fuster Vell Station
    10 min drive
  • Palma de Mallorca Airport (PMI)
    11 min drive

Restaurants

  • Purobeach Palma
    3 min walk
  • Santagloria
    12 min walk
  • Cafe Troyen
    12 min walk
  • Flip Flop
    10 min walk
  • cafeteria maracaibo
    8 min walk

About this property

AluaSoul Palma -Adults Only - Hyatt Inclusive Collection

  • Upscale hotel near Playa de Palma
  • You can look forward to a poolside bar, concerts and live shows, and a terrace at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection. Adventurous travelers may like the fitness classes and cycling at this hotel. For some rest and relaxation, visit the sauna. The on-site international cuisine buffet restaurant, Terra, offers breakfast, brunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • A seasonal outdoor pool along with sun loungers and pool umbrellas
    • Buffet breakfast (surcharge), bike rentals, and multilingual staff
    • Meeting rooms, an elevator, and tour/ticket assistance
    • Concierge services, a 24-hour front desk, and a water dispenser
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 138 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and free toiletries
    • 43-inch HDTVs with satellite channels
    • Wardrobes/closets, balconies, and reusable coffee/tea filters

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Biosphere. For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does AluaSoul Palma -Adults Only - Hyatt Inclusive Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:00 PM. One of the pools is closed seasonally each year from November 16 to March 14.

How much does it cost to stay at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection?

As of 2026/10/23, prices found for a 1-night stay for 2 adults at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection on 2026/11/16 start from NT$3,984, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is AluaSoul Palma -Adults Only - Hyatt Inclusive Collection pet-friendly?

Yes, AluaSoul Palma -Adults Only - Hyatt Inclusive Collection allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 45 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

There is free parking nearby.

What time is check-in at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at AluaSoul Palma -Adults Only - Hyatt Inclusive Collection?

Check-out is at noon.

Where is AluaSoul Palma -Adults Only - Hyatt Inclusive Collection located?

Located in Can Pastilla, this hotel is within 1 mi (2 km) of Caló de son Caios and Playa de Palma. Cala Estancia and San Antonio de la Playa Marina are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AluaSoul Palma -Adults Only - Hyatt Inclusive Collection Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 478 out of 976 reviews
Rating 8 - Good. 353 out of 976 reviews
Rating 6 - Okay. 101 out of 976 reviews
Rating 4 - Poor. 23 out of 976 reviews
Rating 2 - Terrible. 21 out of 976 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and great breakfast.
Stayed 8 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice quite area with a lot nearby. Hotel very clean, hospitality is 10/10. They do anything to satisfy guests.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here 5 times in last 4 years . Great location just 10 mins from airport. Amazing veiws over palma bay . Rooms / bathrooms very clean and well stocked . Breakfast is spot on . Very quiet and chilled pool area . Will be coming back soon .
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was cleaned every day to a very high standard, staff were very friendly and very helpful if needed any advice. Breakfast and dinner was very good with plenty of choice and different options every day . Lovely room with a very comfortable super kingsize bed, side sea view room on 4th floor, nice big balcony to sit out on and watch sunset in the evening and lovely view looking at palma city lit up when dark. Overall my wife and I had a wonderful stay and hope to return in the near future.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, very clean and good pool area. Dinner buffet was not great, but breakfast ok.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional and friendly. They were very kind and accommodating to your needs. I had to add an additional night because of my plane flight and they were very easy accommodating to me. The front desk. The managers awesome! Maite Martha, very very responsible and committed to making you your stay a happy one. Juan pedro, sara, valentina. The DJ in the afternoon and entertainment at night were great!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Daivd in the reception was helpful very good polite staff and calling was perfect ,even today left to London and I forget my AirPod I reported before I leave I got email from the hotel they say found it and willing to sent it to me hopefully monday thanks .Ad
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only for airport lay over. The view was nice. Burger and sangria were good.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel by the sea. Good location although you have to walk a bit to get to a better sandy beach.Some amenities were reserved club members. Found that strange.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to plenty of beach front restaurants, bars, and shops. Nice pool and amenities. Buffet included . Bikes for rent. Free street parking available close to hotel. Staff was very nice, and helpful - especially David & Pilar at the front desk. Beds weren't great . Pool closes way too early daily at 6pm. Other than that, great stay. Thanks,
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spacious room that was right at the front of the hotel with a good size balcony and great sea views. It was super clean and the bed was very comfortable. Excellent buffet breakfast.
Stayed 5 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 4 night stay, in a Bali Bed My Favourite Club Room on a half board basis. Breakfast was alot better than dinner, but on the whole more than adequate. Night entertainment consisted of a live singer, again some better than others. Music by Pablo was shockingly bad. Only other gripe was having drinks incorrectly charged, I.e ordering large beers via the app, and being billed for large beers but receiving small. Albeit reception did rectify it when raised with them. Would I recommend Yes, should I stay again - Yes
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Amenities
Very friendly staff. Great breakfast.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in quiet location. Rooms clean and comfortable. Staff friendly. Breakfast very good with wide variety.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I loved the hotel and staff. However we found it very, very strange, that there was no sanitizer anywhere to be found around the buffet??! I would strongly recomend, that this will be corrected!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Really nice hotel, a lot of nice perks with the 'my favourite club'
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and dining are excellent Front of the boardwalk Proximity to the airport
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looked like newly renovated..so excellent facilities..we had a 3 night break here.half board .. great food... very easy by bus 35 to get to Palma..only a 7 minute walk.. would highly recommend a stay..
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Food was good and plentiful. One of the mattresses in our room was too soft and needed changing- there was a dip in the middle. Hotel was very clean. Parking was available on the street, however I'm not sure how easy that would be at the height of the season.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, clean, good service great breakfast, nice pool area
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Great location. Food was very good, Every facility was modern and clean.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Really nice, quiet and well equipped hotel in a perfect location. If you’re into swimming in the sea vs pool like us, it will take you about 15 mins walk to get to a nice sandy beach (Palma beach) but I appreciate the walk so it didn’t bother us. Definitely would recommend and would stay here again.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at a great hotel

We last stayed at the hotel 17 years ago under its previous name, its was great to come back and see that it was better than the last time, staff are fantastic, rooms clean and bright, food excellent will be going back again.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very attentive and friendly.Alek on reception desk was great
Stayed 6 nights in May 2025