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威斯汀沙漠柳樹別墅棕櫚沙漠飯店的評分

4 out of 5
威斯汀沙漠柳樹別墅棕櫚沙漠飯店
75 Willow Ridge, Palm Desert, CA

評論

9.0

太棒了

10 分，有夠讚；2636 則評論中有 1713 則" "
8 分，不錯哦；2636 則評論中有 626 則" "
6 分，一般般；2636 則評論中有 163 則" "
4 分，不太好；2636 則評論中有 76 則" "
2 分，很糟糕；2636 則評論中有 58 則" "

9.4/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

Yanchang

於 2021 年 8 月住了 2 晚

8/10 不錯哦

真實旅客

於 2019 年 9 月住了 1 晚
Luis 於 2019年9月24日回覆
Thank you for choosing to stay with us and for sharing your feedback. Glad you enjoyed your stay! Looking forward to your return! Best regards

8/10 不錯哦

Tzu-Shan，Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒服 CP值不錯的飯店
飯店迎賓很有禮貌，速度也很快；房間大致上算舒適，設備略顯老舊，浴缸小小矮矮的，有點奇怪；床非常舒服，陽台看出去是一望無際的美景，小廚房裡應有儘有，很方便，冰箱也很大，適合自己弄點簡單的輕食在陽台享用。
於 2019 年 1 月住了 1 晚
Dennis 於 2019年2月7日回覆
Dear Tzu-shan Thank you for your 4 star Review! We truly appreciate the feedback. We shall share this with the Team. We hope to serve you again on your next trip to the desert! Be Well, Dennis

10/10 有夠讚

Li

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weston always the best
Good villa for vocation
於 2018 年 7 月住了 4 晚

10/10 有夠讚

YA-HSUAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice hotel & kids would like it!
The hotel is not at downtown, but it takes only about 5-10 minutes for driving to the supermarket as well as Nordstrom. It's a little bit far to Desert Hill Outlet (about 30 minutes by car), in case you come from Los Angeles would suggest that you go to outlet first. The kitchen in the room equips with completed facilities such like forks, spoons, pan etc. ... The swimming pools are popular to kids. We really enjoy the time while we stay here.
於 2018 年 7 月住了 2 晚
Ciprian 於 2018年8月3日回覆
Hello, Thank you for choosing The Westin Desert Willow Villas for your recent stay. Commitment to service and guest satisfaction is our main focus and we are delight to hear that you enjoyed your stay. Once again, thank you for your valued feedback and we hope to serve you again whenever travels bring you back to Palm Desert.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
舒适的客房
房间都是套房，不过这次住的是小客厅，厨房没有烤箱，只能用室外公共的BBQ台子，晚上十点就不能用了，这个不太方便。
於 2018 年 6 月住了 2 晚
Jason Richardson - Engineering Manager 於 2018年6月6日回覆
Dear Traveler, Thank you for taking the time to review the resort. We appreciate your feedback and hope to see you on your next visit to Palm Desert.

10/10 有夠讚

KWOK SAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very nice hotel locates at the heart of palm spring. rooms are specious and very friendly staff.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
a great service
excellent

10/10 有夠讚

Angela

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Large spacious rooms and great pool area. Excellent service and communication. Enjoyed our stay for our spring break in between San Diego and Joshua tree.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

cristel，torrance

家庭旅遊, 親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
It was relaxing. We went for coachella and it was nice coming back to a quiet hotel. I do wish you guys had a shuttle to and from the festival. But i totally understand why you dont.
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Luciana

喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 3 晚

8/10 不錯哦

Tyler

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We enjoyed our stay and had no issues.
於 2024 年 4 月住了 2 晚

8/10 不錯哦

Urhoy

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great property and so many activities for the kids. Only thing was it was a bit understaffed.
於 2024 年 4 月住了 4 晚

6/10 一般般

Jeff

不喜歡：住宿環境和硬體
Rooms were dated. Shuttle service was sporadic. Limited dining options. Could not get a late check out. Would not recommend this property to others.
於 2024 年 3 月住了 9 晚

6/10 一般般

Tracy

情侶出遊
喜歡：整潔度和住宿環境和硬體
property was as expected. We were put in a handicap access room. (we are not handicap though) It was ground floor and the shower had no lip on it so it kind of flooded the bathroom. It also had no hooks, shelves or room around the sink so I had to put all my makeup, curling iron Etc on the floor. It just didnt work very well. It also had very little natural light. Maybe the other rooms are more usable. But it was very clean and the bed was very comfortable.
於 2024 年 3 月住了 4 晚

8/10 不錯哦

Markita，San Pedro

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Quiet private property
於 2024 年 3 月住了 1 晚

6/10 一般般

Carlos

情侶出遊
不喜歡：住宿環境和硬體
Good room size. Rooms outdated and specially bathroom lock not professionally made. Furniture not in good shape. Low cost type.
於 2024 年 3 月住了 4 晚

6/10 一般般

amanda

Generally disappointing. Villa’s refurbs not that great. Pool areas nice and clean.
於 2024 年 3 月住了 1 晚

2/10 很糟糕

Beatrice

家庭旅遊
喜歡：整潔度
This property really disappointed me because I expected more from them. My room in particular was very upsetting and a lot of the things were broken and not working . I wasted money for nothing .

6/10 一般般

Karl，San Juan Capistrano

情侶出遊
Slow checkin process and Agave bar and food underwhelming…
於 2024 年 3 月住了 1 晚

6/10 一般般

Jerry Lee

家庭旅遊
喜歡：設施服務
不喜歡：整潔度
Friendly and courteous staff and convenient location. Carpet was dirty.
於 2024 年 2 月住了 11 晚

6/10 一般般

Christopher

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Darlene

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Darren

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Fantastic resort with great customer service
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Christian

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 5 晚

10/10 有夠讚

Catherine

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful property
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Brian

於 2024 年 2 月住了 4 晚

8/10 不錯哦

Stacie

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
beautiful location I think we had the worst room at the place though, in the sense that if we opened our shades everyone could look in and the view was of the parking lot.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

judy

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
We liked the security of the property and felt the cleanup staff was very willing to please. Better maps of the property and how to get around the greater Palm Desert area might have been helpful. Otherwise, all facets of the visit were most pleasant, and we really have no complaints.
於 2024 年 2 月住了 4 晚

10/10 有夠讚

John

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Very neat and convenient
於 2024 年 2 月住了 6 晚

8/10 不錯哦

Laurie

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 4 晚

10/10 有夠讚

Serra

喜歡：整潔度、設施服務和住宿環境和硬體
My family and I enjoyed this property. Beautiful setting and lots of activities available.
於 2024 年 2 月住了 2 晚

10/10 有夠讚

nicole

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great spot and pool areas.
於 2024 年 2 月住了 3 晚

10/10 有夠讚

Igor

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excellent value
於 2024 年 2 月住了 2 晚

8/10 不錯哦

Quinn

喜歡：住宿環境和硬體
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Jessica

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Loved our stay so much we booked another!
於 2024 年 2 月住了 2 晚

10/10 有夠讚

Noora

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Zhao Po

Pretty good experience
於 2024 年 2 月住了 1 晚

10/10 有夠讚

Kelli

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Wonderful stay with a lot of activities and hot hot tubs
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Janie

於 2024 年 1 月住了 3 晚

8/10 不錯哦

Marnie

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great spot! Very clean and well fun property. Room was spacious. Many pool and hot tub options. Dinner at Agave was yummy! Recommend this property and plan to return in the future.
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Gretchen

於 2024 年 1 月住了 2 晚

10/10 有夠讚

Blake

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Ji Sook

喜歡：整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Tess

喜歡：整潔度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Shan

商務旅客
喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Mark

喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 2 晚

10/10 有夠讚

Sean

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 3 晚

6/10 一般般

Alan

於 2024 年 1 月住了 3 晚

10/10 有夠讚

Teja

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful property, near everything, lots of pools & walking areas, will definitely return
於 2024 年 1 月住了 1 晚