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The Springs Resort & Spa

2.5 star property
Natural hot springs provide the perfect backdrop for relaxation, while spa treatments and poolside drinks create a rejuvenating retreat experience

Choose dates to view prices

The Springs Resort & Spa, near Reservoir Hill Park, has 15 outdoor hot springs to soak away stress. The spa offers Swedish massages, recommended to book in advance. Guests enjoy sipping drinks at the poolside bar and browsing on-site designer stores.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
The current price is NT$13,640
NT$19,386 total
includes taxes & fees
Jun 17 - Jun 18
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Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85 per accommodation, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 15 for children
  • Pet fee: USD 85 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does The Springs Resort & Spa have a pool?

Yes, this property has 15 outdoor pools and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Springs Resort & Spa?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at The Springs Resort & Spa on 2026/6/17 start from NT$13,640, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Springs Resort & Spa pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 85 per accommodation, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at The Springs Resort & Spa?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Springs Resort & Spa?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Springs Resort & Spa located?

Located in Downtown Pagosa Springs, this spa hotel is 0.3 mi (0.5 km) from Reservoir Hill Park and 2.7 mi (4.4 km) from Pagosa Springs Center for the Arts. Pagosa Springs Golf Club and Treasure Falls are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.6

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 248 out of 401 reviews
Rating 8 - Good. 81 out of 401 reviews
Rating 6 - Okay. 37 out of 401 reviews
Rating 4 - Poor. 20 out of 401 reviews
Rating 2 - Terrible. 15 out of 401 reviews

Reviews

Verified

10/10 Excellent

Javier

Really good place to be with the family
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The room was clean and all of the staff were very friendly and accommodating.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The springs were incredibly vast. Our vacation was very relaxing. We hope to come back soon.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Resileta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place. Our stay was so relaxing, our room is big enough. Sooo many options for Hot Springs its unlimited, the temperature are all different which give you a lot of choices. What a wonderful time overall. Will be back again.
Lobby where our stay at, so many buildings they have
Mother hot Spring
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kinsey

Liked: Cleanliness, amenities, property conditions & facilities
Large sized room! Comfy bed-really comfy towels! Robes in the room, the tubs are amazing always! Virgin pina colada’s!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
This place is the best. Just an oasis of relaxation. Clean and very friendly staff. Will definitely be back.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa resort. Clean and comfortable rooms. Easy and walkable access to downtown.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Lawrence

Liked: Staff & service, amenities
The room was ok, and amenities were good and staff was nice.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel gave $5 discount each day to The Cafe who had excellent choices. The best Hot Springs resort! The layout w/ number of pools with different temperatures made it easy to find us all by ourselves. Beautiful setting on the river. The daily activities that guests could join were wonderful.
Stayed 8 nights in Dec 2025
Verified

8/10 Good

Lance

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We rented the Deluxe rooms. I understand they just completed ski season and expanding but smashed bugs on the ceiling in the bathroom, loose faucets I shower were not as deluxe as I would want. Stay in Lodge or Expansion. The pools were however well taken care of and very clean. Summer was expensive and not up to the price as far as service. Atmosphere was more like an open breakfast buffet and not real private. Maybe add ambiancece and a fireplace. The staff are also patrons which was a little wierd sinc e most of them in the pools as well. Sulfur smell is hard to get out of clothes etc. Pagosa springs is also in a major street rehab and many businesses are closing. Meh
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Our family enjoyed our time at The Springs! So many pools to choose from so it never felt crowded or chaotic. Check-in and check out was very easy and the facility was incredibly clean!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dania

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hot springs
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and the property was beautiful
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was in the older building of the property, which was ok but nothing amazing. The pools were fantastic though and we really enjoyed the overall property.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to room, lots and lots of options for soaking. The staff was amazing
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, neat, great staff.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our time at the spring. The staff was amazing and we will definitely be planning a return trip in the future. Pagosa Colorado was definitely the best stop of our trip !!
Stayed 1 night in Nov 2024
Verified

8/10 Good

Liam

Liked: Cleanliness, staff & service, amenities
Our stay at The Springs Resort had some positives, but overall there were several disappointing aspects. The older units felt very outdated. One of the biggest issues was the hot water in the shower. Most of the time there was no hot water at all, and when it did come through, it was scalding hot and only lasted for a minute or two. We ended up showering at the spa instead. The bed was also extremely uncomfortable, which made it hard to fully relax during the stay. Food was another letdown. It was very expensive and did not match the quality. Breakfast options were very limited, and much of the food felt like reheated cafeteria-style food. It was also odd that the main restaurant did not serve breakfast. Dinner certainly was not fine dining, even though the prices suggested otherwise. The restaurant hours also did not make much sense, although that may partly reflect how early the town seems to shut down. That said, the staff were all very nice and accommodating, which we appreciated. The wellness activities were enjoyable, and the spa services were fantastic, though again, overpriced. We would consider making the trip from Orlando again, but would hope to see improvements in the food and dining options in the future.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at the Resort and Spa, being a Colorado native, it seemed like I should check it off my list. The setting is serine, very clean, many different pools to get in with a variety of temperatures. The San Juan River is so beautiful and I love the infinity effect on most of the pools. Gorgeous spot!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Latricia

Liked: Cleanliness, amenities, property conditions & facilities
24 hour access to the pools.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
I knew I wanted to stay at this property as soon as I saw it and it did not disappoint! You are treated like royalty and the hot springs pools are so easily available! We loved that they had an adult only section as we were not traveling with children and wanted a quieter atmosphere. I was impressed that the bar stayed open so late for those enjoying the hot springs at night!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
The 24 hour access to pools. The many different options in pools.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! The facility is beautiful and relaxing. We had a great time!
Stayed 2 nights in Jun 2024