I stayed at this hotel over the weekend and overall, the room was nice and very clean. There was a mildew-like smell in the carpet, which I assume is from the in-room Jacuzzi—probably from water getting on the rug over time. The fridge also had a strong odor, even though it looked clean inside.
The real issue happened at checkout. We asked for a late checkout and were told there would be a charge after 12 PM, which we were fine with. We were getting ready to leave around 12:45 when, unexpectedly, the staff called the police to have us escorted out. This was completely unnecessary and disturbing, especially since we had communicated clearly and were willing to pay the late checkout fee.
The police didn’t do much—they simply told us we needed to leave. They left shortly after, and we finished getting ready and checked out without any further incident. The entire situation felt excessive and honestly left me questioning whether bias may have played a role—possibly related to our race or orientation. I can't say for sure, but the whole experience felt off and deeply uncomfortable.
It’s unfortunate, because the hotel itself is nice. But the way this situation was handled really overshadowed what could’ve been a positive stay.