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"Bathroom sink did not drain. Capet had a big soda spill which was left wet and never dried made the room smell. Beds are hard not soft need to be updated The bus ride to the park was quick 10 minutes "

"Overall great stay "

"Excellent housekeeping, super friendly staff and excellent customer service. Would definitely book again! "

"The room was comfortable. No noise, the room has shades that make it very dark, the sheets and pillows are nice (they provide two firmnesses of pillows). We ate at the ROH for dinner. They have some free options for kids and the service was great."

"Thanks "

"The property was excellent. Our stay was excellent. Staff were nice and kind and helpful. "

"Lovely older hotel. Concierge (lady) was amazing and offered great suggestions for our one day in San Francisco. "

"Everything was just so perfect, love this hotel you don’t even have to leave everything there to enjoy yourself from food, lounge, pool, shopping, spa, bar, steak house, fitness, and city view is on point……."

"Overall cleanliness of room was good, however sheets for bed had holes in it and we noticed stains on pillow case. The usual additional outdoor amenities (games and game room) were closed due to renovation and there were areas which we had to check if they were still open and available. Also, we had to wait a few hours on property after our 11am checkout. We asked to use the WiFi and were told to use the Public WiFi and couldn’t use Guest as we were checked out."