"The room appeared clean at first glance but we started to notice things along the way. In general, it’s good practice to sanitize the surfaces and the bathroom, and wash any dishes. There was hair in the tub and on the sink. The dishes had appeared to be used and not washed. One of the comforters had these pink spots like juice or cough syrup or something got splashed on it. Many of the surfaces were not wiped down. You could see cup rings and there was also a sticky spot here and there. The property itself was ok but budget level with a high end face. If you told me this was a budget hotel, I’d have given higher marks. It was however, conveniently located in downtown Monterey and had onsite parking. We stayed in the building across from it so it was a little schlep. I did not see any of those rolling luggage carriers. We unfortunately had a neighbor with a loud yappy dog. It barked all freakin night; not straight through but intermittently. So it would bark and wake us up, then it would be quiet and we could fall asleep, then bark again. It started around 9:30p and went on like this until about 1a. The staff did nothing. They said they sent security up but security never did. We waited for them. I had the barking on recording to show them. The two room conjoin if needed so we heard it through the door in our room. Overall staff were nice enough but seemed disinterested in helping us and felt we couldn’t ask so we just figured it out ourselves. "
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